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MamaSara Hotel

Hotel website
Calle Saphi 875, Cusco CUSCO01, Peru
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Best prices for: 1 room 1 guest
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MamaSara Hotel
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127 Reviews from our TripAdvisor Community

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Traveler rating
    58
    46
    15
    5
    3
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14
61
13
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
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    (35)
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1 review
3 of 5 stars Reviewed May 29, 2015

The hotel has a unique Cusco feel and decor, delicious and nutritious breakfasts and friendly, helpful and courteous staff. However, I asked the manager to book a private tour of historic sites in Cusco and totally got ripped off. Our tour was $100 and included a driver and "guide". The guide knew nothing of the city, including the historic buildings... More 

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Westfield, Indiana
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 20, 2015

We stayed here for 3 nights as part of a tour and had a nice experience. It was very clean and the staff was very friendly. The breakfast was fresh and simple. The rooms were clean, nothing extravagant but nice and roomy. The hot water just takes a few minutes to warm up but no big deal. About a 10-15... More 

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england
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed April 17, 2015

I have been travelling around South America as part of a tour and must say all the hotels have been amazing so far. Some better than others but always comfortable and hospitable. This hotel has been a bitter disappointment. cold shower and cold rooms. Informed that heating can only go on after 6pm. Hot water and coffee are provided in... More 

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Sao Jose Dos Campos, SP
Top Contributor
62 reviews 62 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 27, 2014

Mamasara hotel is a very good place when visiting Cusco!!! Service is good, atmosphere is also very good! Rooms are clean and very quiet! Linens are good quality and they have amazing pilows!! Got frustrated with the bathroom since tube position was very ackward and hot water not always available! Breakfast was ok! If you are planning to go in... More 

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Montreal, Canada
Top Contributor
88 reviews 88 reviews
21 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed November 21, 2014

We were there for 4 days and we realized that is was close enough to the center of town to walk there and back but far enough that there was no city noises at night. The service was very good, every request was met rapidly. When there was no more tea, they brought some immediately, when our friends couldn't figure... More 

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Golden, Colorado
Contributor
13 reviews 13 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 24, 2014

I really liked the Mamasara, but gotta warn folks that it can be VERY noisy. The noise is due to the very busy Calle Saphi on which the hotel is located (so asking for a room in the back may help--we stayed at another hotel on Calle Saphi and had the same road noise problem) AND the unforntunately central location... More 

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Senior Contributor
37 reviews 37 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 13, 2014

As soon as we walked in the door of this hotel we were greeted by some of the vest service ive ever experienced in a hotel on my travels. They speak very good English and have great tips. The hotels a short walk to the main square of cuzco which includes many shops and pubs. The rooms them selfs are... More 

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Te Puke, New Zealand
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 13, 2014

Mama Sara is a lovely clean hotel, staff are friendly & nice clean rooms. The beds maybe on the firm side & maybe you do have to run the water for awhile before it becomes hot, but hey you're on holiday. It is only a short walk into the interesting parts of Cusco, restaurants, historical buildings etc.....

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Chesham, United Kingdom
Top Contributor
63 reviews 63 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 19, 2014

Arranged by our tour operator but very disappointing hotel of our whole trip we were in Peru travelling around for 10 days. Bedrooms clean but bed mattresses were very firm. Shower had to be run at least 5 minutes to get hot water through, bathrooms are tired and need upgrading. Sort of British Premier Inn class but a bit lower... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 20, 2014

This accommodation was organised by our tour operator & I couldn't have been happier. Our room was on the ground floor. The staff were friendly & willing to help in any way. There was an initial problem with hot water but it was available any other time we tried for it. There is no restaurant on site but it is... More 

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