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Prisma Hotel

Calle Matara 394, Cusco, Peru
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Prisma Hotel
Best prices for: 1 room 1 guest
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Ranked #95 of 148 Hotels in Cusco
A recent review
4 of 5 stars Reviewed September 22, 2012
TrekBear Cairns, Australia
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309 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Prisma Hotel
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Auckland, Auckland, New Zealand
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed September 24, 2012

We could not believe how arrogant and bitter the front of house were. Their customer service is horrible. We booked and paid in advance for two rooms. Got there and they said that only one room was available. So I slept with my sister and mother in one room as there was no where else we could go that late.... More 

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Cairns, Australia
Level Contributor
188 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 stars Reviewed September 22, 2012 via mobile

My husband and I stayed for two nights as part of our g adventure trip. I was really happy with the hotel. The reception staff were very helpful and offered us a complimentary cocoa tea and city map on arrival. Our room was on the 4th floor overlooking the street. The view over the town was definitely worth the climb... More 

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Toronto, Ontario
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed September 17, 2012

I was in Hotel Prisma as a result of my booking my trip via G Adventures. Unlike many, I did not do the Inka Trail as I did not have 3 nights time, so opted for the train, then hiked Machu Picchu mountain on the following morning. Upon check-in, they attempted to place me in a room with 2 double... More 

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Travelers are raving about these Cusco hotels

Jersey, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 7, 2012

Not a great night's sleep. Reception staff seemed rather frosty rather than welcoming. Overall it was fine and I would stay there if I had to, but I wouldn't rush back. (I stayed here as part of a tour.) There was a pretty generous breakfast. When we had supper there one evening (too exhausted after the trek to go out)... More 

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Norwalk, Connecticut
Level Contributor
48 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed August 29, 2012

stayed here just like everyone else as part of G-Adventure tour. positive- 1) relationship with G-Adventures- It's pretty convenient that we have a tour operator staff located at the lobby... 2) I didn't have any noise issue maybe because I stayed in Room 401? it's in the corner that's probably the farthest from outside noise 3) excellent location. close to... More 

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Carinthia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 29, 2012

We stayed here for a few days on aour trip to / from Machu Pichu. Great location a few minutes away from the Plaza de Armas. Nice rooms if you avoid the streetside ones which can be a bit loud. Good breakfast and nice restaurant in the evening. Friendly and helpful staff. Definitely recommended.

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New York City, New York
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed August 24, 2012

I stayed here as part of a G adventures tour. G is a great company and they even have their own desk in the hotel lobby since they have so many passengers coming through. However, I wonder if the hotel is so poor because the tour company is so entrenched here that it would be difficult to move to a... More 

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cologne, germany
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed August 16, 2012

I received a room on the first floor, at the stairstep. It was a nightmare, the isolation for noise is terrible, everytime an employee of the hotel were passing by, i woke up thinking someone was INSIDE my room sneaking or worse. The noises were all night, as people goes up and down all time. The hotel has no elevator.... More 

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Leeds
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 11, 2012

Good location in Cusco, and a very pretty hotel, although it is not ideal for anyone wanting a good nights sleep before or after completing the Inca Trail due to the thin walls, the early morning tour groups, traffic and the hotel cleaning staff.

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Chino Hills, California
Level Contributor
264 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
2 of 5 stars Reviewed August 5, 2012

Stayed here with G Adventure. The location is good - easy walking distance to everything. It is impossible to have a quiet room. The street rooms are incredibly noisy, then the back rooms (quiet at night) face a construction zone. So if you want to rest (and you'll need to in Cusco because of the altitude) during the day it... More 

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