We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 144 Cusco hotels

Prisma Hotel

Calle Matara 394, Cusco, Peru
Hotel amenities
Save Saved
You added Prisma Hotel to your Saves list
Prisma Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
40%
Ranked #96 of 144 hotels in Cusco
A recent review
3 of 5 stars reviewed 2 weeks ago
KushPerth Fremantle, Australia
  • Overview
  • Reviews (225)
  • Photos (47)
  • Amenities
  • Q&A
  • Room tips (44)
  • Location
  • More
Write a Review

225 people have reviewed this hotel

Traveler rating
    13
    65
    110
    28
    9
See reviews for
30
90
23
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Fremantle, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Prisma as part of our Inca trail tour with G Adventures. Nothing much to report apart from the hotel is situated in a prime position (5 mins away from the town square) however don't expect to get much sleep as the windows and walls are paper thin and you can hear everything.. The staff however are... More

Was this review helpful? Yes
Denver, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

If you are trying to compare hotels, it is easy to forget that you must compare apples to apples. Prisma is a good choice for the budget traveler. The rooms were simple, but clean. The food was much the same; simple but clean. I don't want surprises when I am traveling on a budget unless they are pleasant ones. This... More

Was this review helpful? Yes
New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was happily surprised. From previous reviews was expecting a noisy, dingy, hostel-type atmosphere. Instead, I found a clean, well-maintained facility, with good service and, in back, a nice atrium and plenty of room to sit down and stretch out Like most guests having done a trek with G Adventures, which has a service desk there, I stayed on the... More

Was this review helpful? Yes
England
Top Contributor
57 reviews 57 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 22, 2014

We stayed here with G Adventures and was a bit apprehensive given the reviews but actually, the hotel was fine! Most of the hotel staff are friendly and helpful. You can store luggage securely and any valuables in the reception safe. Good security with a doorman at all times too. The room is basic but clean. The windows are rubbish... More

Was this review helpful? Yes 1
Austin Tx
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 9, 2014 via mobile

We stayed here as part of our G Adventure Inca Trail Tour, pre and post hike. The pre-hike visit we were placed in a room with a window opening directly out to the elevator. Besides listening to the elevator all night, we could hear all of the noise from the common areas of the hotel. On the post-hike stay, a... More

Was this review helpful? Yes 1
Buenos Aires, Argentina
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 25, 2014

We stayed here as part of g-adventures inca trail/city stay.In all I stayed 8 days in a 10 day period.Despite booking several months in advance and requesting a double bed, we spent our first 3 nights in a room with 2 singles. My husband went on the inca trail but before he went we requested a double bed for his... More

Was this review helpful? Yes
Kitchener, Canada
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 9, 2014

We stayed here for one night before and one night after our trip to the Inca Trail with G Adventures. I had pretty low expectations coming here, as the G Adventures website warns of rolling blackouts and no hot water, which was not the case at all. We arrived areound 9 am to check in and luckily our room was... More

Was this review helpful? Yes
Covington, Kentucky
Top Contributor
78 reviews 78 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed April 23, 2014

Not sure where to start . . . the constant honking of horns outside this hotel by taxis at all hours of the night, the weekend screaming from locals in the alley next door (bars), or the inadequate staffing to handle property issues like broken pipes. I hope G Adventures looks to change their joining hotel for trips on the... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 3, 2014

The staff were not very helpfull, the rooms was ok, nothing more. Is was unbealiveble noisy. The showers was good, hot water (have to wait a little but no problem there). The restaurant server good food and breakfast. Good location. But all in all I was not happy, except for the food and shower.

Was this review helpful? Yes 1
Appleton, Wisconsin
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed April 3, 2014

This hotel was booked through G Adventures tour company which clearly hold no weight with hotels because everywhere we went we got the worst rooms in the hotel. First they gave us a room that smelled like sewage (room 322). When we complained they brought someone in with a bottle of Febreeze (seriously). We gave it one night and when... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Prisma Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Prisma Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Prisma Hotel

Address: Calle Matara 394, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Booking.com and BookingOdigeoWL so you can book your Prisma Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Prisma Hotel Cusco

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (46)
Viewed
Hotel & grounds (15)
Viewed
View from room (6)
Viewed
Room/suite (8)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (2)
Viewed
Other (2)

Amenities

Bar / Lounge Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Number of rooms
328

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer