We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Prisma Hotel

Calle Matara 394, Cusco, Peru
Hotel amenities
Prisma Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #98 of 147 Hotels in Cusco
A recent review
4 of 5 stars reviewed 2 days ago
Jason G Baltimore, Maryland
Write a Review

283 reviews from our community

Traveler rating
    22
    84
    133
    35
    9
See reviews for
38
113
29
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (283)
  • Mar-May only
    (55)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (62)
All months
Baltimore, Maryland
Top Contributor
64 reviews 64 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Another G Adventure veteran here. Having stayed at the hotel and reading the reviews here, G Adventures obviously has a solid relationship with this hotel (especially since they have their own desk just off to the side of the main lobby). That being said, overall it was a nice stay and it did the trick for what was needed (a... More 

Was this review helpful? Yes
Birmingham, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Like the other reviewers, I stayed here as part of a G-Adventures tour in mid December 2014. I added on a couple nights before and after my G-Adventure trip. I would absolutely recommend staying there the night before the trip in order to meet up with the group and to be on site bright and early to leave on your... More 

Was this review helpful? Yes 1
Heredia, Costa Rica
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Generally was food, the bedroom was clean and big. However, there was a lot of noise in the bedroom, so you can here everything from outside. There was not too much privacy. The breakfast was the worst thing ever. They have a nasty ham, just two different fruits, four types of cereal with the same flavor, just one yogurt, at... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for three nights as part of a G Adeventures tour - lots of tour groups stay here. The room was basic, but quite clean. We stayed in two different rooms during our stay, the first one was a bit odd with no external window - the room opened into the atrium and was very noisy. The second... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 7, 2015 via mobile

We experienced some very kind and helpful staff here. We ended up staying here longer than we planned and there was no issue with staying in the same room. There were a few phone calls to be made to change bookings and many taxis to get to explore cusco. The staff were always happy to help us out and there... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 12, 2015

The first night i stayed here i was on ground floor, i barley slept the windows are paper thin and nicely located outside my door was a lounge area which kept me awake all night with people chatting. If you're off to do the Inca Trail the next day i would request another room on another floor. Its such a... More 

Was this review helpful? Yes 1
Toronto
Contributor
18 reviews 18 reviews
5 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed January 29, 2015

We had to stay at this hotel as it was part of a tour booked with G... Pros: Simple, clean, ok location, G adventure service desk inside, good free breakfast lots of options Cons: on noisy street, not best area, rooms on street very loud when tiring to sleep, rooms on inside have no windows, hotel itself is loud as... More 

Was this review helpful? Yes 1
Brooklyn, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 23, 2015

Let me preface this review by saying that I gave it 4/5 stars because this is not a luxury hotel. However, this hotel met all of our needs and really ended up being a lifesaver for my boyfriend and me when our evening flight out of Cusco was cancelled and we were stranded. The Prisma Hotel took us in at... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 16, 2015

We stayed here as apart of a tour. The first night was good and room was comfortable. We were on the second floor and wifi seemed to work just right. They stored our bags for five days and it was safe. On our return we had a room on the first floor near the lobby. Unfortunately the wifi did not... More 

Was this review helpful? Yes
Top Contributor
74 reviews 74 reviews
32 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed January 6, 2015

Wi-fi was virtually non-existent in room. There is some spotty wi-fi in the lobby. Rooms were loud - SO loud. There's always one car alarm going off somewhere. Or cars honking. Or people talking outside your room. The walls are paper thin. Bring ear plugs. The front desk staff was marginally helpful but friendly. The bathroom was really tiny and... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

54 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (51)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (10)
Viewed
View from room (6)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question