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Casa Andina Private Collection Arequipa

Certificate of Excellence
Calle Alfonso Ugarte 403, Cercado, Arequipa 01, Peru
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Casa Andina Private Collection Arequipa
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Casa Andina Private Collection Arequipa
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601 reviews from our community

Traveler rating
    381
    167
    36
    9
    8
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99
324
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38
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Toronto, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel is one of the best I've ever stayed in. Perfect location, beautiful old building and a wonderful staff!!!! I would definitely stay at at this hotel again! Breakfast was plentiful and varied and very yummy.

Was this review helpful? Yes
Victoria, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Casa Andina Private Collection Arequipa was an excellent hotel. We enjoyed our stay in the historic "Casa". The staff was well trained and we were impressed with the friendliness of all staff. It had good and well maintained faciltities and was close to the main plaza and local sites. The terrace had an excellent view of the volcanic mountains. We... More 

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Invermere, Canada
Top Contributor
70 reviews 70 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent two nights at the hotel while on a tour. We arrived on a wet day and at the end of a very long days drive so we were a little jaded to say the least. The room was OK but unfortunately it was a little too noisy for our liking. Our room was just down from reception and... More 

Was this review helpful? Yes 1
Customer S, Owner at Casa Andina Private Collection Arequipa, responded to this review

Dear Guest, Thank you for the time you took to share your experience at our Private Collection Arequipa hotel. We regret to know about the inconveniences you presented with the room you were assigned and for not being able to fulfill your expectations. Rest assured that we are taking your impressions into account in order to take the corrective measures.... More 

San Jose, Costa Rica
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked both a Superior room and the Deluxe Suite. It was quite a different experience. I'll start with the general amenities of the hotel: the restaurant was pretty good, but we tasted better places at Lima and Cuzco. Ignoring that, they offer a pretty good meal. They have an Alpaca shop inside the hotel, but you can get better... More 

Was this review helpful? Yes 2
The Hague, The Netherlands
Top Contributor
55 reviews 55 reviews
35 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed February 19, 2015

We stayed here for 2 nights in February. The start of our experience wasn't very good and it didn't get a whole lot better throughout our stay. We arranged for an airport pick up, they advised they would be waiting for us with a card with our names at arrivals - there was no one there, we waited 30 mins,... More 

Was this review helpful? Yes 3
Customer S, Owner at Casa Andina Private Collection Arequipa, responded to this review

Dear guest, We sincerely appreciate the time you took to share your impressions with us and many other travelers on Trip Advisor. We sincerely apologize for the inconveniences you presented at our hotel. Be sure that our hotel manager and head of involved areas are already aware of your review in order to take the corrective measures that may be... More 

Bellevue, Washington
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 28, 2015

This hotel is in a great location and in an old building that has been restored. There are some beautiful courtyards near the breakfast and check in areas. We ate here and the food was really good. We were with our family and had two rooms. The King room (304 and the one next to it 305) have a window... More 

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 20, 2015

nice hotel, great location and SUPERB hotel manager Patty! She makes you feel like family member visiting and she takes care of your every need with genuine enthusiasm. No issue was too small for her to solve immediately!

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London, UK
Top Contributor
62 reviews 62 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 20, 2015

We had stayed in their equivalent hotel in Lima so had a good idea of what to expect quality wise. The hotel has an historic entrance and 2 open courtyards where breakfast is served and nice for pre-dinner drinks in the evening. Most expensive rooms are in the historic bits; standard rooms are in modern section to rear. Very comfortable.... More 

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Arequipa, Peru
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 12, 2015

The location of the hotel is great. It is near to Plaza de Armas and other downtown places. The building is beautiful and the ambiance great. The front desk is very friendly and helpful. The rooms are nice and beds comfortable. the harpist at breakfast the first day was great, unfortunately that was the only good part about their breakfast.... More 

Was this review helpful? Yes 3
Seattle, Washington
Contributor
16 reviews 16 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed January 10, 2015

Oh my, where do we start. So many things went wrong during our stay that we can't believe this place is rated as a top hotel pick in Arequipa. One of the major problems that we uncovered was that our room key opened other rooms in the hotel. Just by chance my friend mistakenly opened the same room on a... More 

Was this review helpful? Yes 5
Customer S, Owner at Casa Andina Private Collection Arequipa, responded to this review

Dear Guest, Thank you very much for sharing the details about your experience at our Private Collection Arequipa hotel. We deeply apologize for not being able to fulfill your expectations and for the inconveniences you presented during your stay with us. Rest assured that we have taken your comments very seriously and have already shared them with our hotel manager... More 

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