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Sonesta Posadas del Inca Arequipa

Portal de Flores 116, Arequipa, Peru
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Sonesta Posadas del Inca Arequipa
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Sonesta Posadas del Inca Arequipa
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301 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Norfolk
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

A bit dated hotel, rooms slightly dark, but the setting is amazing right in the town square overlooking the Cathedral and central plaza. The terrace on the first level where you can sit and enjoy a lovely meal and drink the famous pisco sour.

Was this review helpful? Yes 1
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Dear guest, Warm greetings from the entire team of Sonesta Posadas del Inca Arequipa. Thank you for taking the time to share your experience at our hotel during your visit to Arequipa. We are pleased to read that you enjoyed our central location, and lovely restaurant terrace. As for your comments about hotel environs, we are sorry that they did... More 

Top Contributor
77 reviews 77 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a very average hotel in terms of the rooms and the facilities. What makes this hotel stand out is its location right in the heart or Arequipa right on the main square. What also makes it stand out is a lovely terrace bar overlooking the main square. Absolutely amazing to sit out on an evening enjoying a pisco... More 

Was this review helpful? Yes
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Esteemed Guest: Warm regards on behalf of the team at Sonesta Posadas del Inca Hotel -Arequipa. Thank you for taking the time to post your review regarding your stay in our hotel. We are glad to hear that you enjoyed our location in the heart of the city. Sincerely, Erika Gutiérrez Martínez Coordinadora de Calidad More 

Sydney, Australia
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
189 helpful votes 189 helpful votes
4 of 5 stars Reviewed March 10, 2015

We ended up on their gorgeous terraza most nights enjoying a fabulous pisco while watching the sunset and the cathedral gradually light up in the evening glow. Senor Victor of the bar/ restaurant is a wonderful gentleman who makes the best pisco sours. He even allowed us into the kitchen to learn how its done and gave us his own... More 

Was this review helpful? Yes 4
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Esteemed Guest: Warm regards on behalf of the team at Sonesta Posadas del Inca Hotel - Arequipa. We appreciate the time taking to share your feedback on Tripadvisor of your recent visit to our restaurant Inkafe Plaza. Thank you for your kind words regarding the good location, the service, and the friendly staff, specially Señor Victor, who went above and... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 27, 2015

Good customer service. The porter was incredibly kind and friendly. He would always greet me by name. The restaurant has a great view of the Plaza de Armas and Cathedral. It's close to the main streets where you can eat or shop. My room was in the 4th floor and had a little patio. It had an AC unit and... More 

Was this review helpful? Yes 2
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Dear guest, On behalf of the entire team at the Sonesta Posadas del Inca Hotel, we want to thank you for taking the time to share your experience with us. We really appreciate your kind comments about our customer service, we will gladly share your kind words with our team. In the same way we are glad to know you... More 

Antibes, France
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 3, 2015

The hotel has an excellent location, right on the Plaza de Armas. The hotel terrace allows for an excellent view. I found the hotel to be slightly overpriced in view of the room confort - it was absolutely ok, but not amazing. The wi-fi can be difficult to get in the rear rooms.

Was this review helpful? Yes 2
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Dear guest, Thank you for taking the time to share your experience with us on Tripadvisor. We are pleased to hear that you appreciated our location and its beautiful view. Moreover we are disappointed to hear that your experience was not up to your expectations. Your comments will certainly be shared and addressed with the goal of improving service in... More 

Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 26, 2015 via mobile

Stayed for 4 nights in this well located, charming hotel. It has commanding views of the main plaza and cathedral and is a stone's throw from most attractions. It is rated as a four star however it is not at this level on an international scale as the rooms are good but not of this standard. However the value for... More 

Was this review helpful? Yes 1
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us! It’s good to know that you enjoyed our beautiful city due to our great location . We appreciate your comments and will certainly share them with our team!  We do hope to have the pleasure of seeing you again whenever your travel plans bring you to... More 

Norfolk, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 18, 2015

I stayed here when I was travelling by myself on my way back to Lima, following travelling around South America. I arrived late in the evening and needed somewhere to stay so I chose the first place I saw which turned out to be Sonesta Posadas del Inca and had a great few days staying here. I wasn't looking for... More 

Was this review helpful? Yes
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Dear guest, Thank you for taking the time to write such a nice review of your visit. We are very happy that you described your stay in our property as lovely. We are pleased to hear that our services made your stay comfortable. Moreover it is great to know that you found our location to your liking, which by the... More 

Sydney, Australia
Contributor
20 reviews 20 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 9, 2015 via mobile

We spent one night here and it was enough. The location, just by the plaza and cathedral, is superb and easy walking distance from everything one wants to see. the staff were friendly, attentive and prompt to respond. And the third floor restaurant had tremendous views. But the hotel is very dated and tired. Our room on the top floor... More 

Was this review helpful? Yes
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Dear guest, Thank you for taking the time to write a review of your recent stay with us. We are happy that you were able to enjoy our wonderful location. As well we are delighted to hear that our team members provided the level of service that we strive to provide each day we will share your feedback with them.... More 

Singapore
Top Contributor
207 reviews 207 reviews
142 hotel reviews
169 helpful votes 169 helpful votes
4 of 5 stars Reviewed January 6, 2015

The Sonesta has the best location of any hotel in Arequipa. Full stop. The third floor terrace overlooking the Plaza de Armas offers amazing views of the cathedral and all the historic sights of the colonial city are a short walk away. The property undoubtedly provides a renovation opportunity for a hotel developer with deep pockets, because as some of... More 

Was this review helpful? Yes
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Dear guest, Warm greetings on behalf the team Sonesta Posadas del Inca Arequipa Hotel. Thank you for share your feedback on Tripadvisor. It’s good to hear that you enjoyed our central location specially the view from the terrace. Thank you for your kind words regarding the service and friendly staff. We want to thank you for your comments and valued... More 

Sydney, Australia
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 30, 2014

This hotel is 20-30 years old and clearly in need of an upgrade. But, that said, it's very clean, everything works and the rooms are spacious and comfortable. The biggest plus is the location: it's right on the Plaza des Armas and has a fantastic view from its cafe balcony. The staff are very friendly and helpful. All put together,... More 

Was this review helpful? Yes
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Dear guest, Receive a warm greeting from all the team of Sonesta Posadas del Inca Arequipa. Thank you for taking the time to share your comments regarding your recent visit. We are glad to hear that you enjoyed our good location and appreciated our friendly staff. We would like to thank you for your valued feedback.  Best regards, Erika Gutiérrez... More 

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