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Sonesta Posadas del Inca Arequipa

3.5 of 5 Portal de Flores 116, Arequipa, Peru
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Sonesta Posadas del Inca Arequipa
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Sonesta Posadas del Inca Arequipa
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252 reviews from our community

Traveler rating
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    36
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maraval, Trinidad
Top Contributor
64 reviews 64 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A nice hotel in the centre of town friendly staff. Roof balcony had a nice view. Rooms were quite small but well equipped. Hotel breakfast was good with dining available on the balcony overlooking the square.

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Hayle, United Kingdom
Top Contributor
601 reviews 601 reviews
84 hotel reviews
307 helpful votes 307 helpful votes
5 of 5 stars Reviewed 1 week ago

Odd,usually do not like city center hotels but this one is lucky in having such a friendly square at its door. First the negative....we ate in the resteraunt on our first night,food was apalling,the waiter in this 4* spoke no English and could not use the Visa machine. Now the positive,the room was fine {see pic's} splendid square outside,easy access... More

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London, United Kingdom
Top Contributor
113 reviews 113 reviews
20 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is wonderful and simply cannot be beaten - right in the middle of the main square overlooking the cathedral. Just stunning. That's sort of where it all stops though. The rooms are in real need of refurbishment - it's all bit down at heel and shabby. Bathrooms are pretty basic. But the rooms size is good and really,... More

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QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Dear Guest, Warm regards on behalf of the team at Sonesta Posadas del Inca Hotel - Arequipa. We greatly value the comments and input which our valued guests provide us with. We regret not having met your expectations in terms of infraestructure of our hotel. Your comments will certainly be shared and addressed with the goal of improving the infraestructure... More

1 review
3 of 5 stars Reviewed 4 weeks ago

The room is very small and shabby in appearance. Little room to put anything, 2 small drawers and the bathroom only a glass shelf over the small sink. One desk chair in the room, with hardly any room between the desk and the bed. Good location right on the plaza. For a 4 star hotel, it lacks a lot in... More

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QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Dear Guest, Warm regards on behalf of the team at Sonesta Posadas del Inca Hotel - Arequipa. Thank you for taking the time to share your feedback. We regret not having met your expectations in terms of infraestructure of our hotel. Your comments help us in our constant efforts to offer to our guest the best services under quality standards.... More

Livermore, California
Top Contributor
66 reviews 66 reviews
41 hotel reviews
529 helpful votes 529 helpful votes
4 of 5 stars Reviewed September 10, 2014

The Hotel is located next to Arequipa’s cathedral in the city main square, location is simply fantastic! You can jump out of the Hotel and you will be in the main square and very close to main sights, stores and restaurants. I actually loved having breakfast with the main square’s view, since the restaurant overlooks the charming “Plaza de Armas”.... More

Was this review helpful? Yes 6
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Dear Guest, Warm regards on behalf of the team at Sonesta Posadas del Inca Hotel - Arequipa. Thank you for taking the time to write a great review on Tripadvisor of your recent stay with us. We look forward to welcoming you back to Sonesta Posadas del Inca Arequipa - Hotel when you travels bring you to Arequipa again. Sincerely,... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 4, 2014

Best location in Arequipa. Close to everything and really helpful staff. Big comfy bed, amazing view over the square - no problem with any noise. One downside was the hot selection at breakfast was lukewarm and odd (chicken soup and roast beef?) but there was plenty of cold food that was good and to eat it overlooking the square was... More

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QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Dear Guest, Warm regards on behalf of the team at Sonesta Posadas del Inca Hotel - Arequipa. Thank you very much for your nice reply. We are delighted to hear that you liked our hotel, especially the very central location. Your commenta helps us in our constant efforts to offer to our guest the best services. Regards, More

Caythorpe, England
Top Contributor
141 reviews 141 reviews
31 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed August 28, 2014

Right lets set out my rather skewed review of this hotel. Rooms are not brilliant, especially if like us you get a "non-view" room. The second room we had did have a patio area, but again with the "non-view". However rooms are very comfortable and bathrooms are good - great shower. The reason I have given this a 5 is... More

Was this review helpful? Yes 1
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Dear Guest: Warm regards on behalf of the team at Sonesta Posadas del Inca Hotel - Arequipa. Thank you for your kind words regarding the service you received from our staff. We are delighted to hear that you appreciated the good location of the hotel. We are glad to see that the team members went above and beyond to make... More

Leeds
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 1, 2014

Rooms very average overlooking service buildings, but the view of plaza de armas made up for it. Spent a couple of hours after breakfast enjoying the atmosphere. The lobby toilets are dated and don't do the hotel justice.

Was this review helpful? Yes 1
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Dear Guest: Warm regards on behalf of the team at Sonesta Posadas del Inca Hotel - Arequipa. Thank you for sharing your feedback on Tripadvisor of your recent stay with us. Your comments will certainly be shared and addressed with the goal of improving infraestructure in the future. Thank you again for sharing the feedback. Kind regards, Erika Gutierrez Quality... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 25, 2014

Stayed here on business for two nights and can definitely recommend it., The location is absolutely superb, right in the centre of the action in the Plaza de Armas, and there is a great view overlooking the square from the restaurant terrace. The staff were friendly and helpful, the shower was hot and powerful, and the WiFi worked well.The only... More

Was this review helpful? Yes
QAM-SPIArequipa, Quality Coordinator at Sonesta Posadas del Inca Arequipa, responded to this review

Dear Guest, Thank you very much for your comments. On behalf of the entire team here at Sonesta Posadas del Inca. Thank you for taking the time to write such a great review on Tripadvisor of your recent stay with us. We are delighted to hear that you appreciated our service, the good location, and the very friendly staff. We... More

Northants
Top Contributor
67 reviews 67 reviews
55 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed July 1, 2014

This was a great hotel. Staff really friendly and helpful. It is situated directly on the central plaza. The room was clean. Plenty of hot water and toiletries. The breakfast was OK if you didn't want the hot selection. This was lukewarm bordering on cold each morning. No coffee/tea making facilities however this seemed the norm throughout our tour. Definitely... More

Was this review helpful? Yes
Management response:

Thank you very much for your comments. On behalf of the entire team here at Sonesta Posadas del Inca. We are glad to know that you enjoyed our central location and our team members made your stay more comfortable. Your comments will certainly be shared and addressed with the goal of improving service in the future. Thank you again for... More

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Additional Information about Sonesta Posadas del Inca Arequipa

Address: Portal de Flores 116, Arequipa, Peru
Location: Peru > Arequipa Region > Arequipa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sonesta Posadas del Inca Arequipa 3.5*
Number of rooms: 58
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Also Known As:
Sonesta Posadas Del Inca Arequipa Hotel Arequipa
Sonesta Arequipa
Arequipa Sonesta Posada Del Inca

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