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Tierra Viva Arequipa Plaza Hotel

Travelers' Choice award winner
C/ Jerusalen 202, Areq 01, Arequipa, Peru
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Tierra Viva Arequipa Plaza Hotel
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Tierra Viva Arequipa Plaza Hotel
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358 reviews from our community

Traveler rating
    267
    84
    4
    2
    1
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53
174
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Darlington, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

Great breakfast , fantastic roof terrace with great views of the volcanoes. The street is meters away from the main town square and the hot spot od San. Fransisco. Didn't try the food , apart from breakfast , which was great.

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Vista, Ca
Top Contributor
298 reviews 298 reviews
95 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a wonderful large superior room for 3 nights. Staff is very helpful. Hotel is just a couple of block walk to main plaza but relatively quiet, we had rooms facing the interior courtyard. Due to a protest we had to stay an extra night and had a regular room that night. Regular room was much smaller but laid... More 

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1 review
5 of 5 stars Reviewed April 14, 2015

The hotel was lovely, smelt amazing, great rooms and breakfast. Very central and friendly staff. Shame I only had one night there and not more or I would have more to say. Stayed in Arequipa very near great restaurants and museums etc

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Isabella J, Thank you for your excellent comment and for considering Tierra Viva Arequipa Plaza as “lovely"! We hope to have the chance to take care of you again at any of our Tierra Viva Hotels. Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Portage La Prairie, Canada
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 8, 2015

A good room, very good staff and great location are high points of this and other Tierra Viva hotels. One small cavil : elevator is one floor up so mobility challenged folks have a bit of a struggle. All is good otherwise. I would have no issues with going back to any of the chain hotels. Thank you.

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Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear plaprairie, We would like to thank you for taking time to share your experience at Tierra Viva Arequipa Plaza with other travelers. If you ever have the chance to visit Peru again, it will be a pleasure to take care of you again at our hotels in Lima, Arequipa, Cusco, Machu Picchu or Puno. Kind regards, Carolina Saenz Guest... More 

DC
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 14, 2015 via mobile

We just completed a two week stay in Peru and what probably stood out to me the most about our lodging during our time there was the great service we received during our stays at the Tierra Viva chain of hotels. We stayed at both the Arequipa and Cuzco San Blas locations and each outdid itself in making sure that... More 

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Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear deuxprop, We would like to thank you for sharing your experience at Tierra Viva Arequipa Plaza and also for having stayed at Tierra Viva Cusco San Blas. We are happy to know that you really enjoyed your stays with us! At Tierra Viva, we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them... More 

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2015

Just completed a 3 night stay at this hotel in a Superior room and I have to say I was extremely impressed! The room was very clean, as was the beautiful modern bathroom which included thick white towels, hair dryer, and complimentary shampoo and body lotion! The room had a small mini bar stocked with beer, Coke, and Inca Cola.... More 

Was this review helpful? Yes 3
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear PeruTraveler_11, Thank you so much for your excellent comment about our hotel Tierra Viva Arequipa Plaza. At Tierra Viva, we have hotels in Arequipa, Lima, Cusco, Machu Picchu and Puno and in all of them you will find the same quality of excellent service that characterizes Tierra Viva. Once again, thank you and we hope to have you again... More 

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

I stayed in this hotel for a full week in February. It is clean, well decorated, well located and the staff are excellent. Both Kathy and Joel (Hope I got the spelling right) at reception are shining examples of what good front desk staff are. Both were extremely helpful during my stay, particularly given I had a severe problem with... More 

Was this review helpful? Yes 1
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear John M, Thank you for your excellent comment and for consider Tierra Viva Arequipa Plaza as an "Excellent Hotel"!!! We hope to have you again at Tierra Viva very soon in Arequipa, Lima, Cusco, Machu Picchu or Puno! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

This hotel deserves 11/10 for service, rooms and friendly staff. We arrived after a long overnight bus trip and were given our room even though it was 9 am. The breakfast Buffett was the best and we have been in Peru for the last month. The best touch was the chocolates delivered every evening to our room. There is nothing... More 

Was this review helpful? Yes 1
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Sailing57, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Arequipa Plaza. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. And for us, help our guests and take care of them is part of our passion for service and love... More 

San Antonio, Florida
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 14, 2015

This was our last stop in Peru. We stayed here for 2 nights and really enjoyed it. We stayed in 2 other Tierra Viva hotels while in Peru. While all were nice, clean and had comfortable beds, this one had the nicest amenities - great business center and the best breakfast buffet we had in any of the six hotels... More 

Was this review helpful? Yes 2
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Mary K, Thank you for your excellent comment and for sharing your experience at Tierra Viva Arequipa Plaza!! We are very happy to know that you really enjoyed your stay with us. We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Austria
Top Contributor
56 reviews 56 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 27, 2015

This hotel is really nice and could easily be rated with 4 stars. the rooms are pretty good and very comfortable with more than enough space. the personal is very friendly and help you in any kind of request. we enjoyed our stay, even if we had only 2 nights there. the hotel is located closed to the centre of... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Gerhard M, Thank you so much for your excellent comment about our Tierra Viva Arequipa Plaza. At Tierra Viva, we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them you will find the same quality of excellent service that characterizes Tierra Viva. Once again, thank you and we hope to have you again... More 

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