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Tierra Viva Arequipa Plaza Hotel

Travelers' Choice award winner
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C/ Jerusalen 202, Areq 01, Arequipa, Peru
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Tierra Viva Arequipa Plaza Hotel
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Tierra Viva Arequipa Plaza Hotel
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342 reviews from our community

Traveler rating
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    4
    2
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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DC
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We just completed a two week stay in Peru and what probably stood out to me the most about our lodging during our time there was the great service we received during our stays at the Tierra Viva chain of hotels. We stayed at both the Arequipa and Cuzco San Blas locations and each outdid itself in making sure that... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear deuxprop, We would like to thank you for sharing your experience at Tierra Viva Arequipa Plaza and also for having stayed at Tierra Viva Cusco San Blas. We are happy to know that you really enjoyed your stays with us! At Tierra Viva, we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them... More 

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just completed a 3 night stay at this hotel in a Superior room and I have to say I was extremely impressed! The room was very clean, as was the beautiful modern bathroom which included thick white towels, hair dryer, and complimentary shampoo and body lotion! The room had a small mini bar stocked with beer, Coke, and Inca Cola.... More 

Was this review helpful? Yes 1
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear PeruTraveler_11, Thank you so much for your excellent comment about our hotel Tierra Viva Arequipa Plaza. At Tierra Viva, we have hotels in Arequipa, Lima, Cusco, Machu Picchu and Puno and in all of them you will find the same quality of excellent service that characterizes Tierra Viva. Once again, thank you and we hope to have you again... More 

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

I stayed in this hotel for a full week in February. It is clean, well decorated, well located and the staff are excellent. Both Kathy and Joel (Hope I got the spelling right) at reception are shining examples of what good front desk staff are. Both were extremely helpful during my stay, particularly given I had a severe problem with... More 

Was this review helpful? Yes 1
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear John M, Thank you for your excellent comment and for consider Tierra Viva Arequipa Plaza as an "Excellent Hotel"!!! We hope to have you again at Tierra Viva very soon in Arequipa, Lima, Cusco, Machu Picchu or Puno! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

This hotel deserves 11/10 for service, rooms and friendly staff. We arrived after a long overnight bus trip and were given our room even though it was 9 am. The breakfast Buffett was the best and we have been in Peru for the last month. The best touch was the chocolates delivered every evening to our room. There is nothing... More 

Was this review helpful? Yes 1
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Sailing57, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Arequipa Plaza. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. And for us, help our guests and take care of them is part of our passion for service and love... More 

San Antonio, Florida
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 14, 2015

This was our last stop in Peru. We stayed here for 2 nights and really enjoyed it. We stayed in 2 other Tierra Viva hotels while in Peru. While all were nice, clean and had comfortable beds, this one had the nicest amenities - great business center and the best breakfast buffet we had in any of the six hotels... More 

Was this review helpful? Yes 2
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Mary K, Thank you for your excellent comment and for sharing your experience at Tierra Viva Arequipa Plaza!! We are very happy to know that you really enjoyed your stay with us. We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Bregenz, Austria
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 27, 2015

This hotel is really nice and could easily be rated with 4 stars. the rooms are pretty good and very comfortable with more than enough space. the personal is very friendly and help you in any kind of request. we enjoyed our stay, even if we had only 2 nights there. the hotel is located closed to the centre of... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Gerhard M, Thank you so much for your excellent comment about our Tierra Viva Arequipa Plaza. At Tierra Viva, we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them you will find the same quality of excellent service that characterizes Tierra Viva. Once again, thank you and we hope to have you again... More 

London, United Kingdom
Top Contributor
70 reviews 70 reviews
46 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed January 25, 2015

I stayed here for two nights and had a very good stay - staff was extremely helpful and friendly. I had stayed at the Tierra Viva Puno Plaza and the decor was nearly identical. The room was very nice and bright and had a very airy feel to it. The room had a fairly big desk and came with a... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Inselhuepfer3i, Thank you for your comment and for taking the time to share your experience at Tierra Viva Arequipa Plaza. If you ever come back to Peru, it will be a pleasure for us to take care of you again. Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Okanagan Valley
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed January 9, 2015

We asked for a quiet room and they did try - they put us at the back of the hotel. Unfortunately the hotel building seems to be next to some kind of studio or gym or something where people spend a lot of time shouting. Anyway, the room was large, the service impeccable with a very nice buffet breakfast included... More 

Was this review helpful? Yes 1
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear MurphyBird, We would like to thank you for sharing your experience at Tierra Viva Arequipa Plaza. We are sorry that you experienced noise issues that did not allowed you to enjoy your experience. Hopefully, we will be able to take care of you again at Tierra Viva and show you that we are committed to ensure everyone´s an unforgettable... More 

Munich, Germany
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 9, 2015

We stayed for 2 nights - before and after going to Colca Canyon for 3days - and we´re very happy about chosing Tierra Viva. The hotel is convenietly located, 2min walk to the city centre. The deco is very modern and new, and rooms are comfortable with large king-size beds. The staff was great, gave us some tips, kept our... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Tatty728, Thank you for your excellent comment!! We are very happy to know that you really enjoy your stay at Tierra Viva Arequipa Plaza. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they... More 

New Jersey, Usa
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 5, 2015

Modern facilities and deco makes stay very comfortable. Room is big and bright, layout very smart. Superb buffet breakfast. 2 blocks away from the main plaza and great restaurants. Free airport transfers. Extremely friendly and helpful staffs. Wifi fast and works everywhere. At night the room facing the street is quite noisy though. No A/C so it could get a... More 

Was this review helpful? Yes 1
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear qyching, Thank you so much for your excellent comment about our Tierra Viva Arequipa Plaza. At Tierra Viva, we have hotels also at Lima, Cusco, Machu Picchu and Puno and in all of them you will find the same quality of excellent service that characterizes Tierra Viva. Once again, thank you and we hope to have you again with... More 

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