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Los Tambos

Travelers' Choice award winner
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Puente Bolognesi 129 | A half block from Plaza de Armas, Arequipa 04001, Peru
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Los Tambos
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832 Reviews from our TripAdvisor Community

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Dundee, United Kingdom
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel with some of the friendliest staff we've come across, always full of smiles and ready to help on every occasion they were really top notch. The room we had was good with sliding doors onto a little balcony, the breakfast were pretty good as well with a good selection and more than enough to eat.... More 

Helpful?
Thank ColinC715
Istanbul, Turkey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

perfect location, just middle of the town, not more than a hundred meters to the main square, streets and shopping places. english speaking staff is very helpful in all respect and polite, seems they are happy as well to work in the house. nice and tidy breakfast is good to start a day. rooms are small in size, however well... More 

Helpful?
Thank ellassar
Indianapolis, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

From our complementary, early-morning transfer from the airport to the hotel to our departure (and the unexpected great help getting to the terrapuerto) the Los Tambos team went above and beyond to make our stay in Arequipa a great beginning to our Peruvian adventure. On our way in to town from the airport, we received a quick driving tour pointing... More 

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1 Thank azcbw
Corsham, United Kingdom
Level Contributor
85 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

The customer service from Thomas and his team is excellent and made our stay at Los Tambos just fantastic. We liked it so much, we went back again for New Year week. They arranged drop off and pick up from the bus station for us with reliable taxi firms. Vanessa helped us book tickets for Machu Picchu and was so... More 

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2 Thank SunforSarah
Level Contributor
140 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

We stayed here for 4 nights over Christmas. The experience was fantastic from the moment we booked. Our bus arrived 2 hours late at 1.30am, as we had booked for 4 nights we had a driver waiting for us even though the bus was so late. We had requested a room with a balcony, which we received and also we... More 

Helpful?
2 Thank Evelyn E
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 7, 2015

I only spent one night at the hotel and was very pleased with my stay. The staff was very responsive and provides a personal touch to every guest. They arranged airport pickup for me and let me check in a couple of hours earlier as well. They also helped arrange a trip to Colca Canyon for me last minute and... More 

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1 Thank pragyadhariwal
Yankton, South Dakota
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 1, 2015 via mobile

We stayed with our 2 kids for 3 nights but would have loved staying longer. The transfer service proposed is very efficient. Breakfast à la carte is super fresh and made to order. Receptionists are very helpful and always available. If you don't want to go anywhere you have many restaurant choices in the same street which will deliver with... More 

Helpful?
Thank Yanktonians2001
Toronto
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 27, 2015

This was our last stop in our tour through Peru - was one of our favorite hotels, even though we only stayed for one night. The hotel staff were incredibly welcoming and helpful. The driver that picked us up from the airport was very professional and the only driver that showed up on time (i.e. he was actually waiting for... More 

Helpful?
Thank Soakinthesun8
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 21, 2015 via mobile

I spent three nights at Los Tambos and it is a nice, historic hotel located less than a block from the main Plaza, but what really sets this hotel apart is the amazing customer service. Firstly, we were greeted at the airport by a taxi holding a sign with our names. We were offered water and a moist towelette. Who... More 

Helpful?
1 Thank Brian P
Kingston, Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 14, 2015 via mobile

A lot of really positive reviews and for good reason. Really shows how good customer service can make all the difference. The rooms themselves are simple, clean and moderate size. Nice to have water replenished and good wifi. The customer service though is what makes the difference. Very attentive to anything we asked for and even when we didn't, they... More 

Helpful?
Thank Katie_1755
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