Our host, Alex was helpful from the first time we made contact and she didn't stop the whole time we were there. She is like a personal travel agent. She has set up a perfect hostel which is new and really well designed, spotlessly clean, has wifi and other great touches like a convenient bar, fantastic breakfast, luggage storage while... more

Stayed here for a couple of nights either side of a trip to Colca Canyon. Alex looked after us really well. She advised us on our trip to Colca, suggested places to eat and overall made our stay in Arequipa a great one. Breakfast, which is included, was great with a variety of juices, bread and rolls, yogurt, cereal, fruit... more

The owners were extremely helpful. Always ready with information about the area and things to do. They sent personal e-mails to me before arriving and made last minute changes to my reservations without charge. All the staff was helpful and courteous. Very clean, quiet and relaxing. A great bargain and very safe place to stay. I got more than I... more

We arrived late in the evening at 10:30pm and were welcomed by friendly staff who ordered us a pizza - a treat after our gruelling 15 hour bus ride. In fact there is practically 24 hours service, which was helpful for our early start to the Colca Canyon at 3am. Alex, the owner, has immense knowledge of the surrounding area... more

It was difficult to select a place to stay in Arequipa when researching Trip Advisor because there were a lot of highly rated accommodations. We finally selected Pinguinos because the reviews indicated that Pinguinos was operated by a customer-focussed owner. This, plus the very modest room rate of US$30 per night, persuaded us to stay there. We weren't disappointed. The... more

We stayed at Casa de los pinguinos for 2 nights during our stay in Areequipa. We found the hotel to be great value and the owner Alex was most helpful. The rooms are clean, bright and the showers hot!! The staff could not do enough for us and even allowed us to check in at 7am after a overnight bus... more

We got stuck in Arequipa for several days due to a transportation strike, and luckily we were stuck in Pinguinos! It is run by a very nice Dutch woman who knows how to run a top-notch traveler's hotel, and is also very knowledgeable about Peru. The place was impeccably clean, comfortable, within walking distance of the central square, has GREAT... more

We stayed at La Casa de los Pinguinos for 4 nights and have only praise for this hostel. It is newly constructed (a few years old) and the owner Alexandra has done a wonderful job. She has put so much thought and care into her hostel and it shows! We arrived at 6am just after taking an overnight bus, Alexandra... more

We stayed at Los Pinguinos for one night before and after a trip to Colca Canyon. The owner is very friendly and helpful: she gave us information about the sights and restaurants in the city, walking in Colca Canyon and the buses to get there. She looked after our big luggage while we went walking. The room was very comfortable... more