Although this isn't actually a bad hotel to stay in, being overcharged is always going to annoy the customer. On the website and in the hotel lobby, it says there is a $2 charge for paying by credit card, I was charged nearly $20 extra for paying by credit card for staying two nights. When I queried this, the hotel... more

Overall, we were very happy with our stay here. Our only complaint was the noise in the street and occasionally in the interior courtyard. The hotel was very, very clean and the staff was incredibly helpful. The hallways smell like fresh laundry which is so cozy after a busy day of sightseeing. Great location, and overall a good choice in... more

Absolutely charming hotel and friendly, helpful family and staff. Clean. Great breakfasts in an indoor patio. Access to internet on computers in upstairs common area (terrible computers, however). Our room that fronted on the street was noisy, so if you are sensitive to traffic noise, get a room in the back. Traffic generally died down after 11 pm. Walls in... more

I was very lucky that I found this place just by walking in. Since there was no single room available, they gave me a huge room for the price of single. The room is very clean and nicely decorated! The room had a fresh flower as well! I really was able to totally relax at this place after a long... more

I absolutely LOVED this place!!! I spent 2 weeks at the Posada. The staff is fantastic (I cried when I left today), the hotel is very clean (all bed linens smell clean, including bedspread), great location, good breakfast, super safe, etc. It could be loud at times, but that is the nature of staying in an old building. more

This was the only hotel we could find at the last minute but we loved it. It's very down to earth with quaint rooms with hard wood floors and great staff who speak English and have great recommendations! The only small complaint I have is that there is a lot of noise from the courtyard before breakfast. The sound carries... more

We stayed at Posada del Angel for our 4 night stay in Cuenca, and we very pleased with our choice of hotel. We had a large room with 3 beds. It was on the outside, so there was some traffic noise as cobblestone streets are noisier than pavement - but there are also smaller quiet internal rooms. The decoration is... more

Beautifully restored hotel in Cuenca; good location, bright, sunny and colorful. Room rates are in the mid-range for Ecuador but the added conveniences are a good value. Our room was cute, very clean, good bathroom and TV with cable. The breakfast was good and the staff was very helpful with local information and even helped us book a plane ticket.... more

I stayed here 3 days in May, 2007 and give it very high marks. The location is within walking distance of everywhere we wanted to go, the rooms are quite charming and the staff very helpful and friendly. We had arranged the price via email but hadn't verified that it would apply to credit card payments, too. In the end... more