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El Dorado Hotel

Gran Colombia 7-87 y Luis Cordero, Cuenca, Ecuador
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El Dorado Hotel
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105 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Ripon, United Kingdom
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed March 19, 2015

A pleasant overnight stay. Nice room. Not a perfect view. Just looked into s fire escape but if you looked sideways over the city that was better. Down a side street. The place took a bit of finding after going into the main square for a meal Breakfast was fine Room fine Just a very quick overnight stay

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hdorado, Gerente at El Dorado Hotel, responded to this review

Dear Catherine R. Thank you for sharing your comments with other travelers. I am pleased to know that you enjoyed a pleasant stay during your short visit to Cuenca. We hope to have you back for a longer period of time, please remember that El Dorado Hotel will always be your home in Cuenca. Sincerely yours, Ing. Pedro Vázquez M.... More 

Norwich, United Kingdom
Level Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed March 14, 2015

This is a pleasant modern hotel, with nice, fairly large, clean rooms. The free wifi works in the rooms. But avoid room 212 - there is a sort of service roof immediately outside, level with the window, and the only view is of a concrete wall and metal grill on the other side of this, only a couple of meters... More 

Was this review helpful? Yes 1
hdorado, Gerente at El Dorado Hotel, responded to this review

Dear GBMermber, Thank you for sharing your experience at El Dorado Hotel with other travelers around the world. I am pleased to know that you found the restaurant and the service provided by our staff up to your expectations, I am sorry to know that you had this inconvenient with the hairdryer and glad to know that your inconvenient was... More 

Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 3, 2015

We traveled to Cuenca because of an event we were hosting. We choose El Dorado hotel because of the great reviews I read on trip advisor. It's very well located and they provide transfer from/to airport. We stayed there for two days and we also used the conference rooms. I'm very happy we choose this hotel, our conference was very... More 

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hdorado, Gerente at El Dorado Hotel, responded to this review

Dear Dani V, I would like to thank you so much for sharing your experience at El Dorado Hotel with travelers around the world. We are always committed in providing the best stay possible to our distinguished guests. I am glad that you had the opportunity to have your event in our meeting rooms and that you enjoyed the food... More 

Miami, Florida
Level Contributor
68 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed February 15, 2015

I visit Cuenca every year for business and I always stayed at the same hotel, I like this place and will continue to stay in future visits. I really enjoy the morning breakfast and to sit at the lobby bar after a full day of work.

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hdorado, Gerente at El Dorado Hotel, responded to this review

Dear Alan K, Thank you for sharing your comments regarding El Dorado Hotel with other travelers around the world. I am so pleased to know that we have constantly met your expectations during your business stay in Cuenca. Always remember that El Dorado Hotel is your home in Cuenca and that all our staff and myself are honored to have... More 

Guayaquil, Ecuador
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed August 14, 2014

We booked for 2 nights in late july. The hotel is 1 block from Cuenca's main square. The room is midsize, with a kingbed and a big full bathroom. Their own restaurant is next to the lobby, which has very nice dishes, and serves a very interesting buffet. It has private parking and valet. The staff is very helpful and... More 

Was this review helpful? Yes 2
hdorado, Gerente at El Dorado Hotel, responded to this review

Dear GGSS83, Thank you very much for sharing your experience at El Dorado Hotel in TripAdvisor. I am so pleased to know that you enjoyed the location and the services that the hotel provides, our team is devoted to do anything in order to meet or exceed our guest´s expectations, I am glad to know that you felt this. Once... More 

Jakarta, Indonesia
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed June 24, 2014

El dorado is a modern hotel and very comfortable hotel, very well located in the main street of Cuenca, one block from the main square. The rooms are clean and the bed is very comfortable. Has a very good buffet breakfast and offers free transfer to the airport. It may not have the "charm" of the hotels located in old... More 

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hdorado, Gerente at El Dorado Hotel, responded to this review

Dear Sergio F, Thank you very much for sharing your expedience at El Dorado Hotel. I am so pleased to know that you found the hotel comfortable and that you enjoyed our strategic location and the service provided by our team, I will share your comments with them. Once again, thank you for your comments and hope to have you... More 

Laguna Beach, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 13, 2014

This hotel has been a proven winner time and time again for me and my friends. Over the years I have stayed there 4 or 5 times . I have never been disappointed. For the money this hotel is not only a great find but situated right in the heart of Cuenca and central to all shopping and within steps... More 

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hdorado, Gerente at El Dorado Hotel, responded to this review

Dear d n, Thank you for your comments. It is so gratifying to know that the quality of our products and service have met your expectations over the time, I will immediately share your comments with the rest of our team. Once again, thank you for staying with us and hope to see you really soon. Sincerely yours, Ing. Pedro... More 

London, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed April 24, 2014

Do not stay at this hotel! The accommodation is adequate but with a constant smell of petrol in the corridors. Yes, it is centrally sited, but my main complaint concerns the restaurant. We were in a party of 23 traveling with Thomas Cook, who were superb,and I would have no hesitation in recommending them as a travel company. However, as... More 

Was this review helpful? Yes 1
hdorado, Gerente at El Dorado Hotel, responded to this review

Dear RichardWynne, I would like to personally apologize on behalf of the entire team of El Dorado Hotel and Goda Restaurant & Bar for your dreadful experience; I completely understand your frustration and that is why I feel so ashamed about what happened. I do feel compelled to present to you a detailed explanation of what happened exactly during that... More 

Boynton Beach, Florida
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed January 4, 2014

Excellent location, super friendly and knowledgeable staff, great rooms, comfortable beds and a more than generous breakfast. We could not have been happier with this hotel. Their rates were comparable with the totally unsatisfactory San Juan we checked out of early, and the quality of rooms and ammenties were VASTLY superior.

Was this review helpful? Yes 1
hdorado, Gerente at El Dorado Hotel, responded to this review

Dear sugarlessfred, Thank you very much for sharing your delightful comments about our hotel with other travelers around the world. It is so important for us to know that you enjoyed our excellent location but what is more pleasing is that our modern and minimalistic decor, rooms, breakfast and our service was up to your expectations, I will immediately share... More 

Cuenca, Ecuador
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 26, 2013

We recently attended a large Christmas Party at the Hotel El Dorado. The management and staff more than adequately handled our group. The food and beverage was outstanding. Can't wait until our next party there. Plan your next gathering here and you will not be disappointed.

Was this review helpful? Yes 1
hdorado, Gerente at El Dorado Hotel, responded to this review

Dear Karl2010, Thank you for posting your comments about our hotel so that other travelers can read them. On behalf of the entire staff of El Dorado Hotel, we would like to wish you a happy new year, we are so pleased to know that you had an outstanding experience during your Christmas Party, it´s our job and we love... More 

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