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All 46 Cuenca hotels

El Dorado Hotel

4.0 of 5 Hotel   |   Gran Colombia 7-87 y Luis Cordero, Cuenca, Ecuador
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78%
Ranked #14 of 46 hotels in Cuenca
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed January 4, 2014
sugarlessfred Boynton Beach, Florida
  • Reviews (75)
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75 people have reviewed this hotel

Traveler rating
    25
    33
    10
    5
    2
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14
19
6
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Boynton Beach, Florida
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 4, 2014

Excellent location, super friendly and knowledgeable staff, great rooms, comfortable beds and a more than generous breakfast. We could not have been happier with this hotel. Their rates were comparable with the totally unsatisfactory San Juan we checked out of early, and the quality of rooms and ammenties were VASTLY superior.

Was this review helpful? Yes 1
hdorado, Gerente at El Dorado Hotel, responded to this review

Dear sugarlessfred, Thank you very much for sharing your delightful comments about our hotel with other travelers around the world. It is so important for us to know that you enjoyed our excellent location but what is more pleasing is that our modern and minimalistic decor, rooms, breakfast and our service was up to your expectations, I will immediately share... More

Cuenca, Ecuador
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 26, 2013

We recently attended a large Christmas Party at the Hotel El Dorado. The management and staff more than adequately handled our group. The food and beverage was outstanding. Can't wait until our next party there. Plan your next gathering here and you will not be disappointed.

Was this review helpful? Yes 1
hdorado, Gerente at El Dorado Hotel, responded to this review

Dear Karl2010, Thank you for posting your comments about our hotel so that other travelers can read them. On behalf of the entire staff of El Dorado Hotel, we would like to wish you a happy new year, we are so pleased to know that you had an outstanding experience during your Christmas Party, it´s our job and we love... More

cornwall
Top Contributor
68 reviews 68 reviews
51 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed December 11, 2013

Our room 117 had a small terrace overlooking the street there was some traffic noise but not enough to disturb our nights sleep shower was good and plenty of lotions provided we found the staff were very pleasant and helpful the hotel is in a very good position for visiting the town centre It would help if you could speak... More

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hdorado, Gerente at El Dorado Hotel, responded to this review

Dear cornishdragon2, Thank you for sharing your experience at El Dorado Hotel with other travelers around the world, let me wish you on behalf of our entire staff a happy new year. It is so fulfilling for us to know that you took advantage of our perfect location and enjoyed the quality of our rooms, the food served and specially... More

London, United Kingdom
Top Contributor
68 reviews 68 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed November 21, 2013

We loved Cuenca and this hotel is in a good location just a short walk away from the main historical centre. The hotel itself is a bit lacking in character however the rooms are very clean and comfortable. Extremely comfortable bed and pillows. Food service was a little haphazard however the cuisine was extremely good. Young manager is very hands-on... More

Was this review helpful? Yes 1
hdorado, Gerente at El Dorado Hotel, responded to this review

Dear TheWilkosUK, Thank you for sharing your experience in our hotel with other travelers. I am so pleased to know that you enjoyed the strategic location of our hotel and the quality of our rooms and cousine. Our entire staff is extremely guest oriented and our daily mission is to meet or exceed our guest expectations, we will certainly keep... More

Okotoks Alberta Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 22, 2013

I would highly recommend this as a place to stay if you have never been to Cuenca before..The rooms were clean and very tidy. Staff above normal. Price was great although other places were cheaper. They provide English speaking staff ,very curtiouis, The breakfast at no charge was second to none all I can say was I was greatly impressed.... More

Was this review helpful? Yes 3
hdorado, Gerente at El Dorado Hotel, responded to this review

Dear Royrs, Thank you for posting your comments regarding your experience with us and specially for recommending our hotel as that first choice to stay in Cuenca. I am so pleased to know that our rooms, breakfast and the service provided by our staff was up to your expectations, I will immediately let them know about this. For all of... More

Guayaquil
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 21, 2013

First of all, manage your expectations, and this is hotel will be an "average" experience for you. It's not a business hotel in a major city, so the Internet connection is OK. Nothing special. The hotel is old, but it's been recently updated. The rooms were very clean, and I think the bed was probably the most comfortable I've ever... More

Was this review helpful? Yes 2
hdorado, Gerente at El Dorado Hotel, responded to this review

Dear alanisinecuador, Thank you for sharing your comments with other travelers. I am very glad to know that you enjoyed our location and the beds in our rooms, the reason is that all our rooms have been equipped with luxury pillow top memory foam mattresses that provide our guests with an incredible level of comfort. In deed the hotel was... More

Guayaquil, Ecuador
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 18, 2013

I stayed two nights on a business trip. My favorite thing was my pillow and bed, really comfy. Breakfast was really good, specially the little croissants, yummy!!!. The location is really good, it's in the middle of the old Cuenca.

Was this review helpful? Yes 3
hdorado, Gerente at El Dorado Hotel, responded to this review

Dear MarielaVV, Thank you for posting your experiences at El Dorado Hotel and sharing them with other travelers. I am glad to know that you enjoyed the comfort of our premium new pillows and mattresses, we just implemented them a couple of months ago in all our rooms to provide a more pleasant sleep to our guests. Once again, thank... More

Quito
Top Contributor
70 reviews 70 reviews
33 hotel reviews
1,294 helpful votes 1,294 helpful votes
5 of 5 stars Reviewed July 15, 2013

Definitely, I recommend this property while in Cuenca. It is perfectly located just in the center of the downtown, so you would not miss any of Cuenca´s historical spots by walking distances. You will have also a wide range of restaurants within the surrounding area, but food at their Goda restaurant is great. You will start the day with a... More

Was this review helpful? Yes 34
hdorado, Gerente at El Dorado Hotel, responded to this review

Dear idrovoviva, On behalf of the entire team of El Dorado Hotel, I would like to thank you very much for sharing your comments about us with travelers from all around de world. I am so delighted to know that you enjoyed your stay with us and that you had the opportunity to eat at Fogo Grill & Bar as... More

Guayaquil, Ecuador
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 8, 2013

Clean rooms, excellent service, good location, nice breakfast buffet, all the staff did a great job.. The security staff make a scratch when they park my car. thats why im pissed.. Need to be carefull when the park guests cars...

Was this review helpful? Yes 1
hdorado, Gerente at El Dorado Hotel, responded to this review

Dear pdiminich, Thank you very much for sharing your comments with other travelers. I am glad to know that the service provided by our staff was up to your expectations and that you enjoyed the cleanliness of our rooms, the location and our breakfast buffet. I am sorry to find out that your car got scratched, I do not have... More

Guayaquil, Guayas, Ecuador
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 1, 2013

Excellent service, the meals were yummy. This hotel is located in the downtown of Cuenca, so near the hotel is the main cathedral and park, the old cathedral, museums, plazas, etc. Every morning I walked in the surraundings, everything is close to the hotel. Also, the location of thehotel is excellent for taking photos.

Was this review helpful? Yes 2
hdorado, Gerente at El Dorado Hotel, responded to this review

Dear Gaby M, Thank you so much for sharing your comments with other travelers. We are so pleased to know that you enjoyed the service provided by our wonderful staff and the food served in our restaurant. Please always remember El Dorado Hotel, as your home in Cuenca. Sincerely yours, Ing. Pedro Vázquez M. General Manager More

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Additional Information about El Dorado Hotel

Also Known As:
El Dorado Cuenca
Address: Gran Colombia 7-87 y Luis Cordero, Cuenca, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Cuenca
#4 Business Hotel in Cuenca
#12 Family Hotel in Cuenca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — El Dorado Hotel 4*
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38 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style
#3 Luxury Hotel in Cuenca #4 Business Hotel in Cuenca #12 Family Hotel in Cuenca
Hotel Class
Number of rooms
52

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