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All 49 Cuenca hotels

Hotel Santa Lucia

4.0 of 5 Hotel   |   Presidente Borrero 8-44 y Mariscal Sucre, Cuenca, Ecuador
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Ranked #9 of 49 Hotels in Cuenca
A recent review
5 of 5 stars reviewed 1 week ago
Fireplug7 Thailand
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201 reviews from our community

Traveler rating
    117
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    13
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Thailand
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a wonderful stay at Hotel Santa Lucia. Everyone is nice and friendly, good English behind the desk and helpful, professional staff. I plan to be a return guest. The waiter in the restaurant for breakfast each morning, the housekeepers, the bar and desk staff all were eager to make my stay special; and so they did! If you... More

Was this review helpful? Yes 1
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our buffet breakfast and that you enjoyed the service provided by our staff. . Once again, thank you for staying with us and I hope to see you soon. Sincerely yours,... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I just returned from 10 days in Ecuador and am so thrilled at this find. The hotel is like being at home. Upon arrival, no matter how late, you are greeted by friendly staff and a nice local beverage to help you settle in and relax. Non Alcoholic. ALL the staff, from Erickson or Andres or the many other familiar... More

Was this review helpful? Yes 1
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our food and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed there for 4 nights! great staff the service its perfect and the room are amazing, try the italian restaurant its awesome! The location its just a few blocks from the central park and they pick me up from the airport! everything was great!

Was this review helpful? Yes 1
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our buffet breakfast and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio... More

Miami Beach, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

attention of the hotel has very comfortable rooms first the food could not be better and the location near the cathedral had the best experience was like a typical house and felt very much at home I hope to return soon !!

Was this review helpful? Yes 1
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our buffet breakfast and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio... More

Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 22, 2014

This hotel has many pros. 1. It's location is great (a block from the cathedral(s) - yes 2 - and tour bus stops, la calle larga, the riverwalk down Tomepamba river, not too far a walk from Pumapungo museum, etc) 2. their beds are very comfortable 3. their staff are polite and helpful 4. their breakfast is OK, although standard/repetitive,... More

Was this review helpful? Yes
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our buffet breakfast and that you enjoyed the service provided by our staff. We are aware that our Hotel have some noise because of the structure but we are modifying the... More

Palm Springs, CA
Top Contributor
85 reviews 85 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 21, 2014

This hotel is just one block away from the center of Cuenca. The hotel is an amazing repurposing of an old grand aristocratic house. The rooms are not modern and sterile, instead rather richly appointed. The Internet is fast and free. My bathroom had plenty of counter space. The breakfast is very nice. It's served in bistro area in the... More

Was this review helpful? Yes 1
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our restaurants and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla More

Las Cruces, New Mexico
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 21, 2014

We stayed at The Santa Lucia for three nights as part of our Happy Gringo Tailormade Tour. This Hotel is centrally situated and ideal for walking to many sights. The Santa Lucia is a beautiful old Mansion restored into a gracious Hotel ,our room was upstairs(no elevator) large and tastefully decorated, it faced away from the busy street a comfortable... More

Was this review helpful? Yes
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our Hotel and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla More

Austin, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

Wonderful old boutique hotel with modern upgrades. Helpful, friendly staff, willing to meet all requests. Good location, neat bar, excellent breakfasts. Within walking distance of most of the major cultural and historical sights.

Was this review helpful? Yes
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our bar and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 20, 2014

We stayed here for three nights as part of a package (with Journey Latin America) in May. Our large room was right at the top of this somewhat grand boutique hotel. Ideally placed in town with lots to see close by. As previous reviewers have stated the service is impeccable and all the staff extremely courteous and helpful. On our... More

Was this review helpful? Yes
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Dear Denise, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our rooms and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla More

Tucson, Arizona
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 8, 2014

We stayed in a room upstairs on a street with a King Bed. We had "an upstairs" inside our room with two additional single beds (so would be good for people traveling with children).. We didn't use that space, with just the two of us. The room was very elegant and quaint, plenty of room inside. We had a big... More

Was this review helpful? Yes
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our location and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla More

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Additional Information about Hotel Santa Lucia

Address: Presidente Borrero 8-44 y Mariscal Sucre, Cuenca, Ecuador
Phone Number:
Location: Ecuador > Azuay Province > Cuenca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Santa Lucia 4*
Number of rooms: 20
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Also Known As:
Santa Lucia Hotel

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