As our usual we book a room for night or two and spend the next day(s) finding something better, our standards are precise. The hotel must not be on a city bus route, no street noise. We require a large room with 2 queen beds, and at least two windows, the beds must be of the highest quality as well... More

We booked and pre-payed for a Junior Suite and arrived late after a plane delay to be met with a fully booked hotel and the smallest room they had, barely enough room to squeeze around the bed. The staff tried their best to make good for the next night, but it did not totally remove the inconvenience and displeasure of... More

If we go back to Cuenca, we'll stay at the Hotel Victoria. We checked it out and would much rather sit outside on a terrace over the river than be stuck in a room with no access to the outside.The Mansion Alcazar Boutique Hotel is exquisite - incredible actually but it doesn't have outside verandas. Otherwise it would be our... More

The location is perfect, with just one block from the main square me and my friends went walking all over awesome old town. As a my opinion the best place to go for a great view of all the city is "turi" and you also have a church there, not as nice as the "Cathedral" but pretty good to go.... More

We stayed at the Santa Lucia in April 2013 and thought it was lovely. A great deal of thought (or a clever interior designer!) has gone into the decor which has lots of lovely touches in the public areas. The bedrooms have little or no natural light which is a disadvantage for some but on learning more about the style... More

Firstly in praise of the hotel it is an excellent location in the centre of Cuenca,we felt perfectly safe wandering around this part of the City at night .We had one meal in the hotel which was ok-the restaurant is in the central lobby area and was quite cold whenever the main doors were opened . However on the negative... More

The location of the hotel in the old town was great with the main square being only one block away. The colonial architecture made this feel very special. Our room overlooked the central patio and we were worried that the noise from this might intrude but the little noise there was did not disturb us at all. The twin weds... More

We stayed here 2 nights. The rooms were fine - although the king size bed was probably the smallest we had but the welcome was great - Giovanny made us feel special and had excellent English. The food was really good and the wine (Ecuadorian and recommended by Giovanny) was really good value for money. My wife's sandals broke and... More

The location of the hotel is great and the hotel itself is very nice too with its inner patio and colonial architecture. Our room was quite small and the bed bed was too small for two people. Our friends had rooms close to the kitchen and the patio and had trouble sleeping because of the noise and the heat. We... More