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All 46 Cuenca hotels

Hotel Santa Lucia

4.0 of 5 Hotel   |   Presidente Borrero 8-44 y Mariscal Sucre, Cuenca, Ecuador
Hotel amenities
Hotel Santa Lucia

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86%
Ranked #8 of 46 hotels in Cuenca
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
MaryanneW900 Gainesville, Florida
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180 people have reviewed this hotel

Traveler rating
    100
    56
    13
    8
    3
See reviews for
46
81
10
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Gainesville, Florida
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Hotel Santa Lucia is located in the historic area of Cuenca, Ecuador near the main square. It is a restored mansion and is beautiful. The rooms are very comfortable. The dining excellent and the staff was friendly and helpful. I would stay here again.

Review collected in partnership with this hotel

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Labelle, Quebec, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

It is impossible to be the ideal boutique hotel in my book, without offering 4 characteristics. It has to be cute as a button, offer great dining, be well situated and reek with ambiance. Hotel Santa Lucia has it all! This another of Cuenca "grand mansion" hotels, a great family town house, preserved and enhanced, the central traditional courtyard has... More

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San Salvador, El Salvador
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Friendly Staff, rooms (ask for one upstairs not facing the main street), perfect location and the food was also great - loved it! Authentic decore and relaxing atmosphere Try the bar/lounge which is really cool and the italian cafe which had a great risotto menu Great value too!

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Aberdeen, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for three nights and didnt want to leave. Friendly staff, clean, spacious rooms. Loved the complimentary toiletries and water. Hotel was good enough to let us check out an our later as both my partner and i were ill. Very accommodating. I would definitely stay here again.

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Texas
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is located about a block away from the main plaza in downtown Cuenca. If you decide that you don't want to enjoy the bar and restaurant in the hotel, you are only a short walk away to numerous bar/restaurant options. The rooms are all well appointed and have an old world charm. The interior courtyard is a great... More

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Gainesville, Florida
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Situated within an easy walk to all of the many fabulous sites in Cuenca, this is the gem that the reviews I read had promised. Exceptional staff, extremely comfortable accommodations and wonderful food. Could not select a better location from which to explore Cuenca. A short $2.00 taxi ride to the airport. Once you're checked-in, enjoy your walk to the... More

Was this review helpful? Yes 2
Kingwood, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel Santa Lucia is a beautiful hotel with the most romantic charm of the 1800's. The painted frescos in the hotel walls , the antique furniture, the ambiance makes it a place to remember. The ultimate secret of Hotel Santa Lucia is not all the beauty the building holds but the most amazing and caring hotel staff that I... More

Was this review helpful? Yes 2
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our Restaurants and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla More

Sydney, Australia
Top Contributor
93 reviews 93 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a beautiful hotel where the staff really have an eye for detail. Everything in the room worked which is a pleasure to find. The food in the restaurant is excellent. Staff are friendly and helpful. Excellent location. I thoroughly recommend this hotel in Cuenca.

Was this review helpful? Yes
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our Restaurant and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla More

Walnut Creek, CA
Top Contributor
60 reviews 60 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 5, 2014

Great hotel in Cuenca. Best location only 1 block from main square. Old spanish hacienda style with open courtyard that they have covered from rain but still has daylight. Rooms are located off the courtyard and are well equipped with all the amenities. Staff extremely friendly and helpful. We had a delicious dinner in the restaurant located in the courtyard... More

Was this review helpful? Yes
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our restaurants and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla More

London
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 19, 2014

Spent 2 nights here in late January. Had an upstairs room at back of hotel. Rather hot and stuffy, with windows that could not be fixed open, but a stand-alone air-conditioner was provided immediately, and this solved the problem perfectly. Apparently, some rooms are permanently air-conditioned. Room was of a good size, with comfortable beds and lots of hanging/drawer space.... More

Was this review helpful? Yes 1
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our restaurant and that you enjoyed the service provided by our staff. I will immediately verify your comment regarding the buffet breakfast in order to improve it. Once again, thank you... More

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Additional Information about Hotel Santa Lucia

Also Known As:
Santa Lucia Hotel
Address: Presidente Borrero 8-44 y Mariscal Sucre, Cuenca, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#2 Romantic Hotel in Cuenca
#2 Luxury Hotel in Cuenca
#3 Family Hotel in Cuenca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Santa Lucia 4*
Official Description (provided by the hotel):
Beautiful colonial hotel located in the center of Cuenca. Just two street blocks from the central park, it has twenty exquisite decorated rooms. Each room is different from each other and they have all the comfort of a modern style room. Inside the hotel there are two restaurants considered two of the best restaurants of the city. The first one is named Bacus Caf., and it serves a modern Ecuadorian cuisine Nouve style. The second one is a Trattoria named Novecento. It is considered the best Trattoria of the whole country. ... more   less 
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