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Hotel Santa Lucia

Travelers' Choice award winner
#12 of 53 Hotels in Cuenca
GreenLeadersGold level
Presidente Borrero 8-44 y Mariscal Sucre, Cuenca, Ecuador
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Hotel Santa Lucia
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Ranked #12 of 53 Hotels in Cuenca
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 days ago
Lynnae147 Cleveland, Tennessee
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256 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cleveland, Tennessee
1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I along with her parents stayed at the Santa Lucia Hotel recently and were more than satisfied with the hotel itself and the fine staff who went out of their way to see our stay was the best it could be. The Santa Lucia delivers the finest old world charm with the very best of modern conveniences.... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Historical feel and a good representation of Ecuadorian architecture. Excellent service, within walking distance to many sight seeing places. Great food and ambiance. Happy hour was from 6:00pm to 9:00pm every night. Best canelazos!

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Manta, Ecuador
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My family stayed at this hotel for 3 days (6/24-6/27). We have been visiting Cuenca for the last 6 years. This is the third hotel we have used in Cuenca. By far this is the best hotel we have stayed. All of the staff was very friendly and most helpful. Jovan was the most helpful. We are new in the... More 

Was this review helpful? Yes 1
Rochester, New York
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night during our vacation in Ecuador. It is a beautifully restored hotel in the middle of old town Curena with all the modern amentities. The service a food was outstanding and staff made our stay very memorable. One thing to note is that while the majority of rooms are on the 2nd floor, there is no elevator.

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Palm Beach, Florida, Usa
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a wonderful place to stay while visiting Cuenca. it is centrally located within walking distance of endless sites. Trend bar/lounge down stairs. Restaurant in the middle of the courtyard, we did not eat there but the menu looked wonderful. The room was clean and the bed was comfortable. Breakfast served every morning, was very enjoyable. Yogurt, fruit... More 

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Senior Contributor
42 reviews 42 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I usually make pick ups over here to my clients ( les touristes) and they are fascinated with all their services, one day I arrived exactly last saturday and they gave it to me too a Yaguana tipicall andean cuencan drink, I only would say If you want to stay as at home no doubts no complains, then go directly... More 

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Senior Contributor
48 reviews 48 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at Hotel Santa Lucia when visiting Cuenca. It's a beautiful old hotel conveniently located close to the main square. The rooms are spacious and well appointed. The staff gracious and helpful. Breakfast was included and more than what anyone could ask for.we would definitely stay here again.

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CornelioV, Director General at Hotel Santa Lucia, responded to this review

Thank you for sharing your positive review of Santa Lucia. I am so honored that you and your family chose to stay with us when you were in Cuenca. We pride ourselves on helping our guests create great memories of their time in Cuenca. I'm so happy that our colleagues were able to do that for your and your family.... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

From our moment of arrival to our departure, we were warmly greeted and soon discovered what 5 star treatment was about. The staff took care of our every need and made sure our comfort was their top priority. By the time of our departure two weeks later, we were more like family than guest. I have medical issues and they... More 

Was this review helpful? Yes 1
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Thank you for sharing your positive review of Santa Lucia. I am so honored that you and your family chose to stay with us when you were in Cuenca. We pride ourselves on helping our guests create great memories of their time in Cuenca. I'm so happy that our colleagues were able to do that for your and your family.... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2015

The Santa Lucia is a beautiful boutique hotel that serves as an ideal base to explore the beautiful Old Town of Cuenca. An authentic spanish style building , beautifully furnished both in the public areas and the bedrooms. The staff were very friendly and helpful. I would definitely stay there agin if I return to Cuenca .... which is highly... More 

Was this review helpful? Yes
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Thank you for sharing your positive review of Santa Lucia. I am so honored that you and your family chose to stay with us when you were in Cuenca. We pride ourselves on helping our guests create great memories of their time in Cuenca. I'm so happy that our colleagues were able to do that for your and your family.... More 

NJ
Top Contributor
54 reviews 54 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 11, 2015

We stayed one night on our way to the galapagos. very comfortable stay; restaurant for breakfast (which was included) was good(fresh juices, eggs, prepared breads/hash browns. We had dinner (we "ordered" in because DD was ill)' they accommodated our request and prepared vegetarian and nut free food. There is an ice cream place right across the street and a small... More 

Was this review helpful? Yes
CornelioV, Director General at Hotel Santa Lucia, responded to this review

Thank you for sharing your positive review of Santa Lucia. I am so honored that you and your family chose to stay with us when you were in Cuenca. We pride ourselves on helping our guests create great memories of their time in Cuenca. I'm so happy that our colleagues were able to do that for your and your family.... More 

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