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All 51 Cuenca hotels

Cuenca Hotel

3.0 of 5 Hotel   |   Borrero 10-69 Entre Lamar y Gran Colombia, Cuenca, Ecuador
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Ranked #27 of 51 Hotels in Cuenca
A recent review
5 of 5 stars reviewed 3 weeks ago
Comboverguy Nebraska
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66 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I got into Cuenca at 2:00 in the morning, an early bus trip from Guayaquil. I had reservations for the next two nights but didn't for that night. I rang the bell and the front desk guy came and welcomed me with a smile and yes, they had an open room for me. It's a nice hotel for Ecuador. I... More

Was this review helpful? Yes 1
Lafayette, Louisiana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in the cuenca hotel in Equador on the 7/20/2014 it was very good hotel to stay in and the stuff were very nice and helpful .Price wise very good for the room .I will give it 4 star rate.and break fast include

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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 24, 2014

Very big and comfortable room, great location and friendly, professional service. Only complaint is that it was very noisy on the 1st floor as you could hear bottles being sorted/chucked in the bar downstairs late at night and the cash register/phones etc on the front desk early in the morning. But great overall.

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Long Beach, California
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 12, 2014

We chose this hotel because it was in center of town. It was clean and simple. Overall service was good and friendly. Breakfast was included daily in adjoining restaurant. Had issue with showers several times with leaks and non-working shower head, reported it twice but was not fixed.

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5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 6, 2014

Hotel is very nice, very well located near the historical part of the city, very clean, staff very friendly the breakfast buffet which is included is really good, the only bad part is that he beds are awfull!!!! Sooo hard I felt like I was sleeping on the floor.... I stay in the economic room I don't know if that's... More

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Cotacachi, Ecuador
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 10, 2014

On my recent trip to Ecuador, while in Salinas I became quite ill with a parasite and hepatitis A. The weather on the coast was hot, humid and oppressive, so they moved me to a small boutique hotel in Cuenca Ecuador, where I convalesced. David and Andreas, the two brothers who run the hotel with their father, were nothing short... More

Was this review helpful? Yes 4
hotelcuenca, customer service at Cuenca Hotel, responded to this review

Estimated bobcatjackaz Thank you for your great visit in the city of Cuenca. for us was a great pleasure to have received in Cuenca Hotel, to serve you was our duty as I need it during their illness. We are pleased that you have fulfilled your needs, for all Cuenca Hotel staff is a pleasure to have him as a... More

Simcoe, Canada
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 9, 2014

Stayed 3 nights and was very pleased. Hotel seems to be a bit outdated but was very clean and comfortable. Staff was friendly and helpful. Biggest drawback is that there is no elevator. Most times this wouldn't be a big deal for me since there are only 3 floors but on this occasion I was suffering from altitude sickness.

Was this review helpful? Yes 2
hotelcuenca, Customer Service at Cuenca Hotel, responded to this review

Dear Guest To all our staff was a pleasure to have received your check, the customer reviews are always welcome and listened to continue improving our services and facilities, as you know Cuenca Hotel, is the oldest and classic hotel establishment in town; We are doing studies for a future installation of an elevator, studies that allow us to properly... More

Lexington, Kentucky
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 1, 2014

We arrived at 9:30 PM from Quito tired and very hungry so happy to learn that the restaurant is open! I forget what I ate but do remember a delicious and perfectly executed Pisco Sour. We had booked for 10 days and were given an enormous, very attractive suite facing the street. We found that to be too noisy for... More

Was this review helpful? Yes 2
Aylmer, Canada
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 17, 2014

This place is a huge house converted in a hotel. The results are great to the eyes, but unfortunetely, walls are thin as paper. We could hear everything that was going on in the other rooms...and I mean EVERYTHING! Also, even if our room was on the third floor, we could hear the front desk phone ringing loudly at every... More

Was this review helpful? Yes 1
Vilcabamba, Ecuador
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2013

After an exhausting trip from Guayaquil to Cuenca, my driver suggested that I stay at "Hotel Cuenca". I was greeted with such warmth and hospitality by the lovely receptionist Belen. She immediately took care of everything I needed, plus more! The fact that she spoke fluent English made communication a breeze. My Spanish is none existent at this time. I've... More

Was this review helpful? Yes 1
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Additional Information about Cuenca Hotel

Address: Borrero 10-69 Entre Lamar y Gran Colombia, Cuenca, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cuenca Hotel 3*
Number of rooms: 25
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