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Hotel Inca Real

General Torres 8-40 | Enter Sucre & Bolivar, Cuenca, Ecuador
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1 room 1 adult
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Hotel Inca Real
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84 Reviews from our TripAdvisor Community

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Vashon, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We made reservations about three months in advance, but upon arrival there was construction (room remodeling) going on that caused dust and a lot of noise. After the first night we decided to leave for another hotel. The folks at Inca Real apologized for the inconvenience and did not charge us for the night we stayed. We have stayed at... More 

Helpful?
Thank bobthomas2016
pablo1984, Director of Sales at Hotel Inca Real, responded to this review

Dear, Thanks for sharing your experience with Hotel Inca Real. Our sincere apologies for the inconvenience after 10 years had 3 weeks of restructuring of some rooms to offer a service with the warmth and excellence that characterizes us. We hope your visit again, Best regards, Hotel Inca Real More 

Guayaquil, Ecuador
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I have staying more than one time in this place, specially when the trip is with the family. The hotel is in the middle of the colonial city of Cuenca, you can walk to many restaurant and traditional places. You don't need a car if you are staying in the hotel, specially because during the day the center of Cuenca... More 

Helpful?
Thank JCastillo C
pablo1984, Director of Sales at Hotel Inca Real, responded to this review

Dear, Thanks for sharing your experience. It is encouraging to hear happy customers. The idea is to always continue to create unique experiences and emotions. Thanks again, Best regards, More 

Swindon, United Kingdom
Level Contributor
131 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 4 weeks ago

As an original building the rooms are not as large as some but are comfortable and clean but my stay was tarnished by the very poor restaurant service on the first night (our group of 12 waited one and a quarter hours for meals/tapas whilst people who walked in after we ordered (and who were not staying!) were served ahead... More 

Helpful?
Thank Jay H
pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear, Happy New Year from all of us at the Hotel Inca Real. The house that houses Hotel Inca Real has more than 100 years for that reason was to become heritage home in the city of Cuenca. Part of the idea is to keep the essence of the work without making any changes in its information infrastructure that would... More 

Cheddar, United Kingdom
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 26, 2015

Traditional Spanish style hotel with rooms open from courtyards. Good location for visiting the sites of Cuenca. Due to the design, if you are in the "corridors" between courtyards there is a fair amount of people traffic. Breakfast is served in the restaurant which extends out into the first courtyard. Wifi only available in the front courtyard near reception.

Helpful?
1 Thank sandjtravels
pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear, Thanks for sharing your experience. Hotel Inca Real is a nineteenth century house restored to offer hospitality services. The idea is to keep the identity of the house which characterizes Hotel Inca Real for that reason the first courtyard rooms can generate a little more noise than other courtyards. We will consider your important appreciation. We hope your visit... More 

London, United Kingdom
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 23, 2015 via mobile

Perfectly reasonable room albeit a bit tired, and I was in a smallish single,though others in the group had larger rooms. Good location close to the central square and cathedrals. Particularly enjoyed meal in restaurant with its Spanish emphasis and a good paella if rebooked and for special days. They say 24 hours notice and only on Sunday's, but you... More 

Helpful?
Thank OurManIn
pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear , Thank you for sharing with us your experience in Hotel Inca Real and Restaurant Akelarre . For our whole team it is very important to know what our kind guests. Paella 24 hours notice can be served without problem although the tradition is to serve it on Sundays. We await your early return Best regards, More 

Georgia
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 11, 2015

My wife and I joined a friend, got a tour of the hotel and had dinner in the table areas in the lobby. Excellent service and good food, beautifully styled surroundings in old Cuenca Colonial Mansion. Lovely place, convenient location.

Helpful?
1 Thank magisterriggs
pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear , Thanks for sharing with us a comment so valuable to Hotel Inca Real know what our customers think in this case you . It is a pleasure to know that the food and atmosphere were your total satisfaction It is truly inspiring . Thanks again, Best regards, More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 11, 2015

My mother and I stayed at this beautiful hotel and received excellent service from everyone at the hotel. The staff is warm and extremely helpful and the location is perfect--walking distance to downtown and other areas of interest. The rooms were spacious and clean, the breakfast was delicious and the restaurant was fantastic! Our experience was so pleasant and it... More 

Helpful?
1 Thank Jane R
pablo1984, Director General at Hotel Inca Real, responded to this review

Dear Jane We are glad to know that your stay at the Inca Real Hotel was satisfactory. Hope your nice memories of Ecuador and Cuenca will make you come again very soon. More 

Bonaventure, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 2, 2015

Spent 3 nights at the Inca Real. Excellent service, staff (especially Maria Agusta) is extremely pleasant and helpful. Huge breakfast included. Small downside: floors very squeaky. A bigger downside: there was no wifi in our room.

Helpful?
Thank jcbabin
pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear, Thanks for sharing your experience. Hotel Inca Real at the moment is in restoration and maintenance. Apologize for the issue of sound floor . We hope your next visit to this all sorted Regards, More 

New Berlin, Wisconsin
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 15, 2015

Rooms and windows face a very nice inner courtyard so they are quiet. Omelets made to order, fruit, etc. for breakfast is included. Great location close to main plaza. Lighting in bathrooms could be better but overall it's a nice, clean, quiet, lovely place.

Helpful?
Thank Judy B
pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear, A pleasure to hear from you and to know that your stay was totally successful. For Hotel Inca Real to share experiences with our customers is part of the quality of service in order to improve it. We hope your visit again in the near future Regards, More 

Edmonton, Canada
Level Contributor
236 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed February 12, 2015 via mobile

I have stayed here 9 times and it keeps on getting better. The owners have done a wonderful job improving this old hacienda style hotel. Rooms are small but comfortable, there is a beautiful lobby which is a great place to pass time. Very nice bar, Tapas are available plus full meals. Close to cathedral and market. Desk staff fluent... More 

Helpful?
Thank 612Brian612
pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear, It is a pleasure to know that your experience was positive in Hotel Inca Real. Day by day we seek to improve the quality of service so you breakfast as you take the best memories . We hope you visit us again in the near future. Best regards, More 

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