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All 50 Cuenca hotels

Hotel Inca Real

3.0 of 5 Hotel   |   General Torres 8-40 | Enter Sucre & Bolivar, Cuenca, Ecuador
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Hotel Inca Real
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Ranked #31 of 50 Hotels in Cuenca
A recent review
5 of 5 stars reviewed 5 days ago
IrishRover1945 Machala, Ecuador
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51 reviews from our community

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    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Machala, Ecuador
1 review
5 of 5 stars Reviewed 5 days ago NEW

After a lifetime of working in the travel and hospitality industries, having stayed in hotels and resorts of varying quality throughout the world, I'm rarely surprised. The Hotel Inca Real in Cuenca, Ecuador is one of those rare gems where my expectations were greatly acceded. Our room was spacious, clean, well appointed, quiet and looked out into a courtyard. The... More

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pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear Mr. Irish Rove We are very grateful with your comment. Your opinion encourages us to continue improving our services. Best regards, More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 16, 2014

As I read the other reviews of this hotel, I was glad my first night was quiet quiet. The second night was eitherway like hell. At 5 o'clock in the morning they started playing choir music at the reception/breakfast buffet (i don't know why??) and a lot of tourists had to leave with all the noise they had. I don't... More

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pablo1984, Public Relations Manager at Hotel Inca Real, responded to this review

Dear Guest, Thank you for staying at the Hotel Inca Real and for taking the time to provide your feedback. Your complaint regarding noise is being given its fullest attention. We apologise for any issues that you may have had during your visit. Kind Regards, Hotel Inca Real More

Saint Augustine, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 3, 2014

The Inca Real is in the center of the city. I found it to be an excellent location. Although it is somewhat old, I found it to be quaint and interesting, especially the courtyard in the middle of the building. It was clean and the breakfast was good. My room, a double, was large and the bathroom was also good... More

Was this review helpful? Yes 1
pablo1984, Public Relations Manager at Hotel Inca Real, responded to this review

Dear Guest, Thank you for taking the time to write your review of our hotel, your comments are very much valued. We are very glad that you had a great experience and we really appreciate your good comments regarding our XIX century architecture and privilege location in the heart of Old Town Cuenca. We take our guest your suggestions seriously,... More

Philadelphia, USA
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 28, 2014

If in Ecuador DO NOT miss Cuenca. What a Paris or Madrid like city. Stay in the Hotel Inca Real. Very Spanish architecture. Terrific location near the central square. Only thing is that the breakfast has fewer items. That may be better and discourages overeating.

Was this review helpful? Yes 1
pablo1984, Public Relations Manager at Hotel Inca Real, responded to this review

Dear Guest, Thank you for sharing your positive review of the Hotel Inca Real. We are very happy to know that you enjoy your stay at the hotel and our city. I want you to know that I've made note of all of your remarks, so as to better improve our service in the future. Thank you again for choosing... More

Seminole, Florida
1 review
1 of 5 stars Reviewed April 18, 2014

Hotel Inca Real is one of the worst places I have stayed at on a vacation. The neighborhood is bad , the noise inside the hotel keeps you awake, some of the fixtures are broken and most of the people running the place don't know what their doing and don't care. My advice is to pay more and go somewhere... More

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pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear guest, We care about all our guest and we offer them the best rooms and public common spaces, so we would like to address respectfully your comments. Cuenca has been named as World Cultural Heritage location. Since Hotel Inca Real is located in heart of Old Town Center of this beautiful city, it has been listed by the government... More

Salinas, Ecuador
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 3, 2013

This is the second time we have stayed here mainly because it is in a good location for walking to restaurants and sights. The breakfast buffet with omelet bar was a nice improvement. The rooms were pretty clean but tired looking and could use some color and updating. The mattresses were comfortable and we had good hot water for the... More

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Cirencester, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 13, 2013 via mobile

Overall a really pretty looking hotel in typical colonial style with rooms built around two internal courtyards. We were assigned room B-1 on arrival - don't stay in this room! Right by reception and VERY noisy. The restaurant is right outside in the courtyard plus we had to put up with the kitchen noises til about 1130pm. What also doesn't... More

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Tania S, Director de Recepción at Hotel Inca Real, responded to this review

Dear Customer Hoping you have a good weekend, I appreciate your comments, which, help us improve our service. I hope you enjoyed your visit to our city. Always happy to serve you More

Lauderhill
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2013

The photos on the web are good, but the Hotel Inca Real has such beauty at every turn it would be hard to capture it in a photograph. The three historic buildings artfully joined are a study of serenity. With spacious rooms looking out onto interior courtyards, there is no mistaking you are in the heart of Ecuador. Use one... More

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Tania S, Director de Recepción at Hotel Inca Real, responded to this review

Dear Dennis Hoping to have a great weekend, we appreciate your comments and we are glad that your stay in the hotel was a great experience for you always a pleasure to serve you on your next visit to our city best regards, Ana Maria More

Jaco, Costa Rica
Top Contributor
68 reviews 68 reviews
24 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed June 11, 2013

I've lived in Cuenca for the last 4 months. My internet has been out at my condo for two weeks and I really needed to connect so I searched for a cheap place just for wi-fi. I found the Inca Real single bed for $35 a night (Sun-Mon). Wi-fi worked perfect from my room. This is a very old home... More

Was this review helpful? Yes 2
Tania S, Director de Recepción at Hotel Inca Real, responded to this review

Dear Customer We hope that you are visiting our city has been pleasant. We welcome your comments, which, help us improve our services. More

Ontario, Canada
Top Contributor
152 reviews 152 reviews
40 hotel reviews
230 helpful votes 230 helpful votes
3 of 5 stars Reviewed April 29, 2013

The charm of Inca Real lies in it's stellar location in the old Cuenca town and the maintenance of this old house's structure and courtyards. In order to enjoy these, I had cracks in the walls of the room, a dimly lit room, extraordinarily creaky floors, mold-edged and tiny bathroom, a sink too small to work with (I had to... More

Was this review helpful? Yes
Tania S, Director de Recepción at Hotel Inca Real, responded to this review

Dear Customer We welcome your comments, which help us to improve our services. We have solutions to the problems encountered during your stay. More

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Additional Information about Hotel Inca Real

Address: General Torres 8-40 | Enter Sucre & Bolivar, Cuenca, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Inca Real 3*
Number of rooms: 30
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