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All 46 Cuenca hotels

Hotel Inca Real

3.0 of 5 Hotel   |   General Torres 8-40 | Enter Sucre & Bolivar, Cuenca, Ecuador
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Hotel Inca Real
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71%
Ranked #25 of 46 hotels in Cuenca
A recent review
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40 people have reviewed this hotel

Traveler rating
    14
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    9
    2
    2
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6
18
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Seminole, Florida
1 review
1 of 5 stars Reviewed 1 week ago NEW

Hotel Inca Real is one of the worst places I have stayed at on a vacation. The neighborhood is bad , the noise inside the hotel keeps you awake, some of the fixtures are broken and most of the people running the place don't know what their doing and don't care. My advice is to pay more and go somewhere... More

Was this review helpful? Yes
pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear guest, We care about all our guest and we offer them the best rooms and public common spaces, so we would like to address respectfully your comments. Cuenca has been named as World Cultural Heritage location. Since Hotel Inca Real is located in heart of Old Town Center of this beautiful city, it has been listed by the government... More

Salinas, Ecuador
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 3, 2013

This is the second time we have stayed here mainly because it is in a good location for walking to restaurants and sights. The breakfast buffet with omelet bar was a nice improvement. The rooms were pretty clean but tired looking and could use some color and updating. The mattresses were comfortable and we had good hot water for the... More

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Cirencester, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 13, 2013 via mobile

Overall a really pretty looking hotel in typical colonial style with rooms built around two internal courtyards. We were assigned room B-1 on arrival - don't stay in this room! Right by reception and VERY noisy. The restaurant is right outside in the courtyard plus we had to put up with the kitchen noises til about 1130pm. What also doesn't... More

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Tania S, Director de Recepción at Hotel Inca Real, responded to this review

Dear Customer Hoping you have a good weekend, I appreciate your comments, which, help us improve our service. I hope you enjoyed your visit to our city. Always happy to serve you More

Lauderhill
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2013

The photos on the web are good, but the Hotel Inca Real has such beauty at every turn it would be hard to capture it in a photograph. The three historic buildings artfully joined are a study of serenity. With spacious rooms looking out onto interior courtyards, there is no mistaking you are in the heart of Ecuador. Use one... More

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Tania S, Director de Recepción at Hotel Inca Real, responded to this review

Dear Dennis Hoping to have a great weekend, we appreciate your comments and we are glad that your stay in the hotel was a great experience for you always a pleasure to serve you on your next visit to our city best regards, Ana Maria More

Jaco, Costa Rica
Top Contributor
61 reviews 61 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed June 11, 2013

I've lived in Cuenca for the last 4 months. My internet has been out at my condo for two weeks and I really needed to connect so I searched for a cheap place just for wi-fi. I found the Inca Real single bed for $35 a night (Sun-Mon). Wi-fi worked perfect from my room. This is a very old home... More

Was this review helpful? Yes 2
Tania S, Director de Recepción at Hotel Inca Real, responded to this review

Dear Customer We hope that you are visiting our city has been pleasant. We welcome your comments, which, help us improve our services. More

Ontario, Canada
Top Contributor
146 reviews 146 reviews
40 hotel reviews
213 helpful votes 213 helpful votes
3 of 5 stars Reviewed April 29, 2013

The charm of Inca Real lies in it's stellar location in the old Cuenca town and the maintenance of this old house's structure and courtyards. In order to enjoy these, I had cracks in the walls of the room, a dimly lit room, extraordinarily creaky floors, mold-edged and tiny bathroom, a sink too small to work with (I had to... More

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Tania S, Director de Recepción at Hotel Inca Real, responded to this review

Dear Customer We welcome your comments, which help us to improve our services. We have solutions to the problems encountered during your stay. More

Kingsport, Tennessee
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 7, 2013

Excellent location, 2 blocks from Parque Calderon. Great breakfast buffet. Rooms are fine, but little protection for other guests' noise. Picturesque hotel with three interior courtyard. Do not, however, ask them to arrange transportation to or from the airport. Regular taxi rate is $2.50 to $3 (always ask before you get into taxi!); they charged us $10 from airport; we... More

Was this review helpful? Yes 1
Tania S, Gerente at Hotel Inca Real, responded to this review
Google Translation

Estimado Cliente Para nosotros es un gran placer haberle brindado nuestros servicios y que su visita a nuestra ciudad haya... More

Senior Contributor
37 reviews 37 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 25, 2013 via mobile

I booked a single room and was assigned to patio B. When the staff escorted me to my room, the door was open, the bed was not made and there was rubbish in the bin. Obviously, the cleaning staff hadn't got round to cleaning my room but the bell boy just dropped my bags and said welcome and left. Strange.... More

Was this review helpful? Yes 1
Tania S, Manager at Hotel Inca Real, responded to this review

Hoping that all their activities are conducted with great success, is immediately under this situation when I file a complaint at reception One must consider that our hotel is an old house, restored and converted into a hotel, the home is part of the cultural heritage of the town, preventing perform adaptations of modern hotels in the building I appreciate... More

Buford, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 23, 2013

From Jan 9th thru the 14th we stayed at the Inca Real. The room was comfortable, common areas bright and airy and a very good breakfast was included in the rate. All of the staff was friendly and helpful, especially Emma at the front desk and Fiorita our housekeeper. They both made us feel at home. We ate at the... More

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Tania S, Manager at Hotel Inca Real, responded to this review
Google Translation

Agradecemos sus comentarios, son de gran importancia para continuar mejorando los esperamos en una próxima oportunidad saludos cordiales, More

Cambridge
Top Contributor
53 reviews 53 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 13, 2013

Beautiful old colonial hotel, very conveniently located near cathedral. The building has three patios, each different in style and equally pretty. Nice bar/restaurant. Good breakfast, although insufficient tables. However our room was very small and considerably smaller than shown in any of the photos. We barely had room for our suitcase. It was oddly decorated with a very badly painted... More

Was this review helpful? Yes
Tania S, Gerente at Hotel Inca Real, responded to this review
Google Translation

Agradecemos sus comentarios, los cuales nos ayudarán al mejoramiento continuo More

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Additional Information about Hotel Inca Real

Address: General Torres 8-40 | Enter Sucre & Bolivar, Cuenca, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #25 of 46 hotels in Cuenca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Inca Real 3*
Official Description (provided by the hotel):
This beautiful house was built in the beginning of the 19th century and now is the Inca Real Hotel. This house is an example of Colonial Style; it clearly shows the Spanish influence in the way our natives used to build houses. ... more   less 
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