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Hotel Inca Real

3.0 of 5 General Torres 8-40 | Enter Sucre & Bolivar, Cuenca, Ecuador
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Hotel Inca Real
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Hotel Inca Real
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59 reviews from our community

Traveler rating
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    11
    2
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Berlin, Wisconsin
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Rooms and windows face a very nice inner courtyard so they are quiet. Omelets made to order, fruit, etc. for breakfast is included. Great location close to main plaza. Lighting in bathrooms could be better but overall it's a nice, clean, quiet, lovely place.

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Edmonton, Canada
Top Contributor
162 reviews 162 reviews
36 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed here 9 times and it keeps on getting better. The owners have done a wonderful job improving this old hacienda style hotel. Rooms are small but comfortable, there is a beautiful lobby which is a great place to pass time. Very nice bar, Tapas are available plus full meals. Close to cathedral and market. Desk staff fluent... More 

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Royal Oak, Michigan
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 21, 2015

This ended up being the best of all the places I stayed in Ecuador. When you enter it's like being transported to a different time-there's a beautiful courtyard, plants and the whole thing is just very atmospheric. Concierge is extremely helpful! Rooms are very comfortable. Good hot shower, tv. Wifi best in lobby. Breakfast is in the lovely courtyard, standard... More 

Was this review helpful? Yes 1
Top Contributor
62 reviews 62 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 30, 2014

We stayed here over Christmas as a 'treat' and we were a tad disappointed with it. The reception staff who were working were great: they were helpful, polite and friendly. The other staff we came across, at breakfast for example, clearly didn't want to be there. In fact, one of the night porters went AWOL, leaving some of the other... More 

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pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear, Thanks for your experience comment. So sorry to hear about the breakfast inconvenience. We'll take care about it. We hope you enjoy your stay. Have a nice year and hope your visit again very soon. Regards, More 

Machala, Ecuador
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2014

After a lifetime of working in the travel and hospitality industries, having stayed in hotels and resorts of varying quality throughout the world, I'm rarely surprised. The Hotel Inca Real in Cuenca, Ecuador is one of those rare gems where my expectations were greatly acceded. Our room was spacious, clean, well appointed, quiet and looked out into a courtyard. The... More 

Was this review helpful? Yes 2
pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear Mr. Irish Rove We are very grateful with your comment. Your opinion encourages us to continue improving our services. Best regards, More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 16, 2014

As I read the other reviews of this hotel, I was glad my first night was quiet quiet. The second night was eitherway like hell. At 5 o'clock in the morning they started playing choir music at the reception/breakfast buffet (i don't know why??) and a lot of tourists had to leave with all the noise they had. I don't... More 

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pablo1984, Public Relations Manager at Hotel Inca Real, responded to this review

Dear Guest, Thank you for staying at the Hotel Inca Real and for taking the time to provide your feedback. Your complaint regarding noise is being given its fullest attention. We apologise for any issues that you may have had during your visit. Kind Regards, Hotel Inca Real More 

Saint Augustine, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 3, 2014

The Inca Real is in the center of the city. I found it to be an excellent location. Although it is somewhat old, I found it to be quaint and interesting, especially the courtyard in the middle of the building. It was clean and the breakfast was good. My room, a double, was large and the bathroom was also good... More 

Was this review helpful? Yes 2
pablo1984, Public Relations Manager at Hotel Inca Real, responded to this review

Dear Guest, Thank you for taking the time to write your review of our hotel, your comments are very much valued. We are very glad that you had a great experience and we really appreciate your good comments regarding our XIX century architecture and privilege location in the heart of Old Town Cuenca. We take our guest your suggestions seriously,... More 

Philadelphia, USA
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 28, 2014

If in Ecuador DO NOT miss Cuenca. What a Paris or Madrid like city. Stay in the Hotel Inca Real. Very Spanish architecture. Terrific location near the central square. Only thing is that the breakfast has fewer items. That may be better and discourages overeating.

Was this review helpful? Yes 1
pablo1984, Public Relations Manager at Hotel Inca Real, responded to this review

Dear Guest, Thank you for sharing your positive review of the Hotel Inca Real. We are very happy to know that you enjoy your stay at the hotel and our city. I want you to know that I've made note of all of your remarks, so as to better improve our service in the future. Thank you again for choosing... More 

Seminole, Florida
1 review
1 of 5 stars Reviewed April 18, 2014

Hotel Inca Real is one of the worst places I have stayed at on a vacation. The neighborhood is bad , the noise inside the hotel keeps you awake, some of the fixtures are broken and most of the people running the place don't know what their doing and don't care. My advice is to pay more and go somewhere... More 

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pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear guest, We care about all our guest and we offer them the best rooms and public common spaces, so we would like to address respectfully your comments. Cuenca has been named as World Cultural Heritage location. Since Hotel Inca Real is located in heart of Old Town Center of this beautiful city, it has been listed by the government... More 

Salinas, Ecuador
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 3, 2013

This is the second time we have stayed here mainly because it is in a good location for walking to restaurants and sights. The breakfast buffet with omelet bar was a nice improvement. The rooms were pretty clean but tired looking and could use some color and updating. The mattresses were comfortable and we had good hot water for the... More 

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Additional Information about Hotel Inca Real

Address: General Torres 8-40 | Enter Sucre & Bolivar, Cuenca, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Inca Real 3*
Number of rooms: 30
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