We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 49 Cuenca hotels

Oro Verde Cuenca Hotel

4.5 of 5 Hotel   |   Ordonez Lazo s/n, Cuenca, Ecuador
Hotel amenities
Save Saved
You added Oro Verde Cuenca Hotel to your Saves list
Oro Verde Cuenca Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
90%
Ranked #23 of 49 Hotels in Cuenca
A recent review
4 of 5 stars reviewed 2 days ago
RoMiHevi Petit Lancy, Switzerland
Write a Review

88 reviews from our community

Traveler rating
    53
    27
    5
    1
    2
See reviews for
22
16
4
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Petit Lancy, Switzerland
Top Contributor
71 reviews 71 reviews
40 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for two nights. Rooms are big, modern and well-kept. The staff is very nice and helpful. Breakfast is good but not very varied. It is a clean and quiet hotel (although they were doing renovation work). Free wi fi and a big parking. The hotel is not very closed to the city center but still is reasonably nearby. It... More

Was this review helpful? Yes
Tyler, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 7, 2014

It was great that they have heated floors for the chilly evenings in Cuenca. Their advertised price, which is high, does not reflect an additional 22% hotel tax. The staff was very helpful. The rooms and beds were excellent.

Review collected in partnership with this hotel

Was this review helpful? Yes
Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Guest, Thank you very much for your comments. We hope to have you back soon. Best regards, Marcelo Ferrari General Manager More

Tampa, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 25, 2014

I made the reservation for this hotel online for three rooms. On their website, they state "Fully furnished, all with airconditioning, heating, minibar, internet, safety box, cable tv and 24 hour free movies, laundry and room service" so I thought I did not need to make any further requests. Upon checking in we were told that the rooms we had... More

Was this review helpful? Yes 1
Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Guest, More

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 14, 2014

Hotel staff was friendly. We were greeted with a glass of fresh juice upon arrival. The room was sleek and clean, perhaps a little too sleek. The flooring is a laminate of some kind and was a little cold and stark. The bathroom left some things to be desired. First, the hot water did not work. The design of the... More

Was this review helpful? Yes
Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Ms. Stacy, Thank you very much for your flattering comments about our kindness and the elegance of our rooms, we will consider your comments to improve and continue providing the best service and comfort. With regard to the infrastructure, I have to say that the hotel is 30 years old so the distribution its has its because of the... More

Puerto Cayo, Ecuador
Top Contributor
55 reviews 55 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 13, 2014

This was not our first choice in Cuenca. Our original hotel booked through Bookings.com did not honor our reservations and since it was late (after midnight) and we needed 3 rooms, we went to this larger hotel. The night staff could not have been more helpful. They realized we were tired and frustrated and quickly checked us in, got porters... More

Was this review helpful? Yes
Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Angela, Thank you for your kind comment, we are glad to know that you have enjoyed your staying, which is what we work for. We are constantly improving to offer the best service and facilities to our guests. Our main goal is to make you experience an unforgettable moment in our beautiful city. Best Regards, Marcelo Ferrari General Manager More

North Carolina Smoky Mountains, North Carolina
Top Contributor
98 reviews 98 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 14, 2014

We were greeted with a smile and the very helpful staff lead us to our room. Very modern and spacious with an inviting minimalist look. A/C died half way through the first night and staff was unable to repair it. Nothing done to offer up another room to rectify the situation. Half way through the next day, we demanded another... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Guest Before hand thank you for dedicating some time to coment on your important stay. The problem of the A/C was solved as soon as you did your check out. We are glad you liked the upgrade to the suite we did. I am also glad to hear you were content with the service of the family Oro Verde.... More

Somerville, New Jersey
Senior Contributor
39 reviews 39 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 9, 2014 via mobile

We have visited the deli on several occassions, the breakfast breads, desserts sandwichhes and pasta were great and done at a reasonable price. The staff has always been outgoing and friendly. We will return, they can cure my sweet tooth.

Was this review helpful? Yes
Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Guest, Thank you for your mportant coment, on a everyday basis we try to improve our service to be able to satisfy our clients the best way we can. We will be expecting you to satisfy that sweet tooth you have with our deliciouse desserts. Best Regards, Marcelo Ferrari General Manager More

Zurich, Switzerland
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 15, 2014

we visited Oro Verde Cuenca a fews year ago, during another trip to Ecuador. We were very glad about the new renovated rooms at a reasonable price. We missed the "Laguna" that is now a parking area. the staff is helpfull and friendly. The food of good quality. Thanks for the "canelazo" at our arrival.

Was this review helpful? Yes
Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Guest, It a pleasure to know that we have surprised you with the new remodelation. Refering to our rates as you mentioned they are very accessible and we are always thinking to offer a product with an excellent quality and price. I am also very thankful for your kind comment about the service and our gastronomy, we work very... More

Buenos Aires, Argentina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 7, 2014 via mobile

Very quiet, close to the river, a bit away from the center but with good access. The rooms are stylish and modern, with great amenities and welcome climate control. Unless you really want to stay in a colonial building, the comfort at this hotel beats that of the older boutique hotels.

Was this review helpful? Yes
Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Guest Thank you for your kind comment, we are glad to know that you have enjoyed your staying, which is what we work for. We are constantly improving to offer the best service and facilities to our guests. Our main goal is to make you experience an unforgettable moment in our beautiful city. Best Regards, Marcelo Ferrari General Manager More

Amsterdam, The Netherlands
Top Contributor
166 reviews 166 reviews
54 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed January 4, 2014

We moved here from a hotel located in the old town of Cuenca.It was far too noisy around there.Oro Verde is about 10min taxi ride from the old town. You pay 3USD for the trip.It is a recent building, quite big.Rooms are spacy and modern.Breakfast was diverse with friendly service.It seems like there were mostly locals staying.There is a dirty... More

Was this review helpful? Yes
Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Guest, Before hand i wanted to thank you for taking your time to refer us your important comments. We are gratefull to know your stay at our hotel was of your pleasure. I also wanted to apologize that our swimming pool wasn´t in the best conditions during your stay, we had a problem with our pump suction of the... More

Owners: What's your side of the story?
If you own or manage Oro Verde Cuenca Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Oro Verde Cuenca Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Oro Verde Cuenca Hotel

Address: Ordonez Lazo s/n, Cuenca, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oro Verde Cuenca Hotel 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Tingo, HotelsClick, Odigeo, Venere and Otel so you can book your Oro Verde Cuenca Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cuenca Oro Verde Hotel

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Room/suite (4)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Dining (4)
Viewed
Family/play areas (2)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Cuenca with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Cuenca #6 Business Hotel in Cuenca #7 Family Hotel in Cuenca
Hotel Class
Number of rooms
69

Questions & Answers

Questions? Get answers from Oro Verde Cuenca Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer