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All 48 Cuenca hotels

Oro Verde Cuenca Hotel

4.5 of 5 Hotel   |   Ordonez Lazo s/n, Cuenca, Ecuador
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89%
Ranked #22 of 48 hotels in Cuenca
A recent review
4 of 5 stars reviewed 2 weeks ago
SovereignLadyPanama Tyler, Texas
  • Reviews (78)
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78 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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English first
Tyler, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was great that they have heated floors for the chilly evenings in Cuenca. Their advertised price, which is high, does not reflect an additional 22% hotel tax. The staff was very helpful. The rooms and beds were excellent.

Review collected in partnership with this hotel

Was this review helpful? Yes
Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Guest, Thank you very much for your comments. We hope to have you back soon. Best regards, Marcelo Ferrari General Manager More

Tampa, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I made the reservation for this hotel online for three rooms. On their website, they state "Fully furnished, all with airconditioning, heating, minibar, internet, safety box, cable tv and 24 hour free movies, laundry and room service" so I thought I did not need to make any further requests. Upon checking in we were told that the rooms we had... More

Was this review helpful? Yes 1
Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Guest, More

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 14, 2014

Hotel staff was friendly. We were greeted with a glass of fresh juice upon arrival. The room was sleek and clean, perhaps a little too sleek. The flooring is a laminate of some kind and was a little cold and stark. The bathroom left some things to be desired. First, the hot water did not work. The design of the... More

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Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Ms. Stacy, Thank you very much for your flattering comments about our kindness and the elegance of our rooms, we will consider your comments to improve and continue providing the best service and comfort. With regard to the infrastructure, I have to say that the hotel is 30 years old so the distribution its has its because of the... More

Puerto Cayo, Ecuador
Top Contributor
55 reviews 55 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 13, 2014

This was not our first choice in Cuenca. Our original hotel booked through Bookings.com did not honor our reservations and since it was late (after midnight) and we needed 3 rooms, we went to this larger hotel. The night staff could not have been more helpful. They realized we were tired and frustrated and quickly checked us in, got porters... More

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Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Angela, Thank you for your kind comment, we are glad to know that you have enjoyed your staying, which is what we work for. We are constantly improving to offer the best service and facilities to our guests. Our main goal is to make you experience an unforgettable moment in our beautiful city. Best Regards, Marcelo Ferrari General Manager More

North Carolina Smoky Mountains, North Carolina
Top Contributor
98 reviews 98 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 14, 2014

We were greeted with a smile and the very helpful staff lead us to our room. Very modern and spacious with an inviting minimalist look. A/C died half way through the first night and staff was unable to repair it. Nothing done to offer up another room to rectify the situation. Half way through the next day, we demanded another... More

Review collected in partnership with this hotel

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Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Guest Before hand thank you for dedicating some time to coment on your important stay. The problem of the A/C was solved as soon as you did your check out. We are glad you liked the upgrade to the suite we did. I am also glad to hear you were content with the service of the family Oro Verde.... More

Somerville, New Jersey
Senior Contributor
29 reviews 29 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 9, 2014 via mobile

We have visited the deli on several occassions, the breakfast breads, desserts sandwichhes and pasta were great and done at a reasonable price. The staff has always been outgoing and friendly. We will return, they can cure my sweet tooth.

Was this review helpful? Yes
Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Guest, Thank you for your mportant coment, on a everyday basis we try to improve our service to be able to satisfy our clients the best way we can. We will be expecting you to satisfy that sweet tooth you have with our deliciouse desserts. Best Regards, Marcelo Ferrari General Manager More

Zurich, Switzerland
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 15, 2014

we visited Oro Verde Cuenca a fews year ago, during another trip to Ecuador. We were very glad about the new renovated rooms at a reasonable price. We missed the "Laguna" that is now a parking area. the staff is helpfull and friendly. The food of good quality. Thanks for the "canelazo" at our arrival.

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Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Guest, It a pleasure to know that we have surprised you with the new remodelation. Refering to our rates as you mentioned they are very accessible and we are always thinking to offer a product with an excellent quality and price. I am also very thankful for your kind comment about the service and our gastronomy, we work very... More

Buenos Aires, Argentina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 7, 2014 via mobile

Very quiet, close to the river, a bit away from the center but with good access. The rooms are stylish and modern, with great amenities and welcome climate control. Unless you really want to stay in a colonial building, the comfort at this hotel beats that of the older boutique hotels.

Was this review helpful? Yes
Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Guest Thank you for your kind comment, we are glad to know that you have enjoyed your staying, which is what we work for. We are constantly improving to offer the best service and facilities to our guests. Our main goal is to make you experience an unforgettable moment in our beautiful city. Best Regards, Marcelo Ferrari General Manager More

Amsterdam, The Netherlands
Top Contributor
167 reviews 167 reviews
54 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed January 4, 2014

We moved here from a hotel located in the old town of Cuenca.It was far too noisy around there.Oro Verde is about 10min taxi ride from the old town. You pay 3USD for the trip.It is a recent building, quite big.Rooms are spacy and modern.Breakfast was diverse with friendly service.It seems like there were mostly locals staying.There is a dirty... More

Was this review helpful? Yes
Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear Guest, Before hand i wanted to thank you for taking your time to refer us your important comments. We are gratefull to know your stay at our hotel was of your pleasure. I also wanted to apologize that our swimming pool wasn´t in the best conditions during your stay, we had a problem with our pump suction of the... More

Mill Valley, California
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 25, 2013

I'm a bit late with this review for my three night stay at Hotel Oro Verde in March, 2013. I just dug the card out of my handbag. I visited Cuenca with three friends who wanted to tour the area. We each had our own room. Through some misunderstanding (I wasn't involved in the reservations), we were placed in the... More

Was this review helpful? Yes 2
Marcelo F, Director General at Oro Verde Cuenca Hotel, responded to this review

Dear guest, Thanks for your comments. Its glad to know that you enjoyed your staying. We want you to know that we have finished the hotel remodelation, we are continously improving to offer to our guest just the best of our service in our new facilities. We are looking forward to have you here with us again, please contact me... More

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Additional Information about Oro Verde Cuenca Hotel

Address: Ordonez Lazo s/n, Cuenca, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oro Verde Cuenca Hotel 4.5*
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Also Known As:
Cuenca Oro Verde Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Cuenca #9 Family Hotel in Cuenca
Hotel Class
Number of rooms
69

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