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Hotel Oro Verde Cuenca

Travelers' Choice award winner
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Av Ordonez Lasso S/N, Cuenca, Ecuador (Formerly Oro Verde Cuenca Hotel)
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1 room 1 adult
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Hotel Oro Verde Cuenca
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364 Reviews from our TripAdvisor Community

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Port Hawkesbury, Canada
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We arrived on an early morning flight from Quito, but Diego and the staff were very accommodating. We were picked up by the hotel shuttle at Cuenco airport and upon arrival at the hotel, they assigned rooms to us and made us feel very welcome. The buffet breakfast is excellent with enough variety to satisfy any tastes. Our grandchildren enjoyed... More 

Helpful?
Thank Legaleze
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest Legaleze, What a Fantastic Review!!! Thank you!!! Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your SPLENDID and FLATTERING comment. You are really important to us, as winners of the 2016 Travelers Choice we take care of every detail in order to make you feel better than in your own... More 

São Paulo, Brasil
1 review
4 of 5 stars Reviewed 6 days ago NEW

Very Kind Staff People and Breakfast! It's only a little bit far from The Old Center and the most activities in Cuenca. The swiming pool should be warmed, although the weather is hot, warm water is everything when relaxing is all of you want. It's a Good Hotel.

Review collected in partnership with this hotel

Helpful?
Thank juliocesarbat
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest Juliocesarbat, Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your comment. We also thank you for helping us to spread the word to other travelers about our service and our Hotel. I request please that on your next visit you make your reservation directly to my personal email mferrari@oroverdehotels.com in... More 

Beaverton, Oregon
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We spent only one night in Cuenca and stayed here because we have stayed at other Oro Verde hotels. The staff was friendly and helpful, even arranging transportation to Guayaquil for us. Our room was clean with new furnishings, large, and tastefully decorated. My only reason for not giving 5 stars is that the shower was very moldy and they... More 

Helpful?
Thank Carol R
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Carol R, Thank you for your feedback regarding your recent stay with us. We are glad you enjoyed the comfort of our room, however, we are so very sorry to learn that on this occasion we did not deliver the high standards of customer service we are known for. We will consider your suggestions because we are constantly looking... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

The staff is one of the best I have ever encountered. They treated us like family, called the doctor immediately when one of us was not feeling okay and offered to go buy any medicine we needed. They were truly worried about us. The food was excellent!. The room was spacious and very comfortable (although the air conditioning could have... More 

Helpful?
Thank Ramona G
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest Ramona G, What a Wonderful Review!!! Thank you!!! Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your SPLENDID and FLATTERING comment. You are really important to us, as winners of the 2016 Travelers Choice we take care of every detail in order to make you feel better than in your... More 

Boston, Massachusetts
Level Contributor
14 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This fully modern hotel was a much better value than others in the city, probably because it's not in the historic center. Our local contacts thought this was the best hotel too. We loved that they had a helipad painted in the parking lot, but I'm sure no one ever used it. A quick cab ride or 25 cent bus... More 

Helpful?
Thank LiGoodBins
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear L G, Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your flattering and splendid comment. Oro Verde Cuenca Hotels is your home in our wonderful city, we look forward to see you soon!!! I request please that on your next visit you make your reservation directly to my personal email mferrari@oroverdehotels.com... More 

Panama City, Panama
Level Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

New management 4 years ago and a big renovation has taken this hotel from unworthy of a visit, to a gem in a beautiful city. This is the first time I stay in this hotel, although I've come to eat a few times before. I was in shocked with the change, rooms were completely new, wood floors, no carpet, marble... More 

Helpful?
Thank WorldTrotter100K-Y
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest WorldTrotter100K_Y, Wow!!! what a FANTASTIC review!!! Thank you, Thank you, Thank you!!! Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your EXCEPCIONAL, SPLENDID and FLATTERING comment. You are really important to us, and that is why we take care of every detail in order to make you feel better than... More 

New City, New York
Level Contributor
98 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

By this point, I had already stayed in an Oro Verde in another location, so my expectations were already high coming in. This place didn't disappoint either, modern and well maintained look/feel, very clean, artsy look even. The space in the room was really big, the floor had no carpeting (something I really like due to not liking mildew smells... More 

Helpful?
Thank oatografia
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest, Wow!!! what a Incredible review!!! Thank you, Thank you, Thank you!!! Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your Excepcional comment. We also thank you for helping us to spread the word to other travelers about our service and our Hotel. I request please that on your next visit... More 

Santiago, Chile
2 reviews
5 of 5 stars Reviewed December 30, 2015

I stayed in this hotel for 11 days. Since the day I arrived I was surprised by the type of service offered by the staff members. Each of them, the hotel porters (Fernando and Miguel), staff at the front desk (Jose and Patricia), waitress (Lucia), were all the time greeting me with a big smile on their faces, always willing... More 

Helpful?
Thank MariaGMU
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Maria GMU, What a wonderful review!!! Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your comment. We also thank you for helping us to spread the word to other travelers about our service and about our Hotel. We constantly strive to exceed our guests' expectations and take great pride in delivering... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed December 18, 2015

excellent facilities. the staff were great and I was really happy at the way they all put themselves out to every request. the breakfast buffet was also excellent and the chefs were really happy to cook whatever you wanted. Mucho Gracias

Review collected in partnership with this hotel

Helpful?
Thank BennyinLondon
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear BennyinLondon, Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your flattering comment. I am delighted to read that you enjoyed of our service, you are the most important to us and that´s the reason why we always try to offer an excellent service I request please that on your next visit... More 

tasmania
Level Contributor
72 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 5, 2015

Spent a few days here during the Day of the Dead and Independence Day Festival. The hotel is situated a short, very cheap taxi ride from the city center (about US2.00-$3.00). This is the biggest advantage of staying at this hotel as the city was very noisy at this time of year. The hotel offers respite from the city and... More 

Helpful?
Thank warra69
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Warra69, Oro Verde Hotel Cuenca family thanks you for helping us to spread the word to other travelers of Trip Advisor about our service and about our Hotel. This is your home and we hope to see you soon. I request please that on your next visit you make your reservation directly to my personal email mferrari@oroverdehotels.com in order... More 

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