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Hotel Oro Verde Cuenca

Travelers' Choice award winner
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Av Ordonez Lasso S/N, Cuenca, Ecuador (Formerly Oro Verde Cuenca Hotel)
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Desayuno Buffet
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Hotel Oro Verde Cuenca
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Hotel Oro Verde Cuenca
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186 reviews from our community

Traveler rating
    127
    47
    7
    2
    3
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53
31
6
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
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  • All months
    (186)
  • Mar-May only
    (70)
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    (32)
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    (32)
  • Dec-Feb only
    (52)
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Guayaquil, Ecuador
1 review
5 of 5 stars Reviewed 5 days ago NEW

the service was good and the food was excellent, the elevator was broken and we cant reach our room in the parking and we need to walk so long to go to the room but all the services and everything was good

Review collected in partnership with this hotel

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calgary,alberta
Top Contributor
162 reviews 162 reviews
49 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Caring staff, nice large rooms, good food. Breakfast is excellent. Located in a quiet area outside of the main downtown are but a short cab ride to old town. The staff will get you a cab to go to the quaint restaurants and have you picked up when you want to return. Hotel is beside a river and park. Great... More 

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Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Coldy, We really thank you for the kind review. We also thank you for helping us to spread the word to other travelers about our service and about our Hotel. We constantly strive to exceed our guests' expectations and take great pride in delivering a five star experience. Thank you much for your compliments and praise. I request please... More 

Guayaquil, Ecuador
1 review
5 of 5 stars Reviewed 2 weeks ago

hospitality, excellence place to stay with famaily great food and service, great location, great city, very recomended for anyone stay solo, honey moon of family. All you need is Ecuador and hotek oro verde

Review collected in partnership with this hotel

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Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Marcelo M, What a wonderfull review! thank you very much!!! We really thank you for the kind review, we also thank you for helping us to spread the word to other travelers about our service and about our Hotel. We constantly strive to exceed our guests' expectations and take great pride in delivering a five star experience. I request... More 

Vilcabamba, Ecuador
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 30, 2015

This hotel is my “go-to” property in Cuenca. Much as I appreciate terms like quaint, charming, historic, rustic, and the like, I do better work and sleep more restfully when I select one of the more modern, professionally run properties typical of the well-known international hotel groups. Even though it is not part of a mega-chain, the Hotel Oro Verde... More 

Was this review helpful? Yes 1
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear JCKoven, What a wonderful review!!! We really thank you for the kind review and for complementing our hard working team; they are our greatest asset in delivering quality experiences. We also thank you for helping us to spread the word to other travelers about our service and about our Hotel. We constantly strive to exceed our guests' expectations and... More 

Menlo Park, California
1 review
5 of 5 stars Reviewed March 1, 2015

We found the hotel staff to be extraordinarily attentive, friendly, and helpful. They were responsive to every need we expressed. The junior suite was spacious, aesthetically pleasing, and comfortable. We enjoyed the delicious breakfast buffet as well as one excellent dinner in the hotel's dining room. We were delighted with our experience in the hotel and highly recommend it for... More 

Review collected in partnership with this hotel

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Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Peter, We thank you for the kind review. We also thank you for helping us to spread the word to other travelers about our renowned service and amenities We constantly strive to exceed our guests' expectations and take great pride in delivering a five star experience. We certainly look forward to your next visit. With Highest regards. Marcelo Ferrari... More 

Irvine, California
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 16, 2015

We didn't know what to expect, Cuenca was an unknown. The hotel, from the rooms to the staff amazed us -- modern décor, beautiful and comfortable rooms -- and the staff exceeded our expectations and provided a high level of service. The food was good, and restaurant service was excellent.

Was this review helpful? Yes
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest, We thank you for the kind review and for complementing our hard working team; they are our greatest asset in delivering quality experiences. We also thank you for helping us to spread the word to other travelers about our renowned service and amenities We constantly strive to exceed our guests' expectations and take great pride in delivering a... More 

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2015

The hotel oro verde is located near the downtown area of Cuenca. The hospitality is awesome. My first time in Ecuador. This hotel is similar to any 4 to 5 star hotel in USA. Friendly, clean and bilingual staff. Very accommodating to everyone's needs.

Was this review helpful? Yes 1
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest, What a wonderful review!. I am delighted to read that you enjoyed your visit with us! On behalf of the entire Hotel Oro Verde Cuenca team, we greatly appreciate your kind words about our Hotel. We also thank you for helping us to spread the word to other travelers about our renowned service and amenities We constantly strive... More 

Somerville, New Jersey
Top Contributor
63 reviews 63 reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed February 11, 2015 via mobile

This is my fourth or fifth time ordering the same entree over the past six months. The first evening my entree fettucvine with sals 4 queso was excellent. Since then the consistency changes. Tonights rendition was not good at all, barely any sauce so pretty grainy with grated cheese. A garnish on the plate would be a plus, the plate... More 

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Florida
Top Contributor
192 reviews 192 reviews
76 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed January 29, 2015

The exterior appearance is not great - looks quite cold and old, with limited parking. But appearances are deceiving because inside is a modern hotel with a large restaurant, lounge, pool, and several nice shops. Staff all spoke very good English. They even switched the TV in the dining room to an English sports channel when they heard us talking... More 

Was this review helpful? Yes 1
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear Guest, Oro Verde Hotel Cuenca family thanks you for taking some of your valuable time to refer your comment. We hope to have you back soon. With highest regards, Marcelo Ferrari General Manager More 

Guayaquil, Guayas, Ecuador
1 review
5 of 5 stars Reviewed January 5, 2015

And we're back after a couple decades to see how this hotel has improved. Brand new rooms, delicious food and amazing service from the personnel. And just a couple of minutes from the historic center.

Was this review helpful? Yes
Marcelo F, Director General at Hotel Oro Verde Cuenca, responded to this review

Dear guest, Thank you so much for taking the time to give us your valuable comment. We are pleased that your liked our new rooms. It´s going to be an honor to give this flattering comment to our staff since we are working really hard to provide you the best of our service, to make you feel like your own... More 

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Amenities