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Casa San Rafael

Travelers' Choice award winner
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Bolivar 5-05 y Mariano Cueva, Cuenca 593, Ecuador
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$21 off room rate
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Casa San Rafael
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294 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Wallington, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

Great location, a few blocks from parque Calderon. Beautiful renovated small Colonial house. Rooms are extra clean and cozy. Everyone was very pleasant and helpful. Will come back, no doubt. Will recommend it to everyone. Loved it.

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Portland, Oregon
Level Contributor
19 reviews
9 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

A very friendly and helpful staff add to the extreme charm of this beautiful hotel. We were there 4 nights, and were very comfortable. Breakfast was lovely and plentiful, our room had a little balcony where we could watch the goings on in the street below. Nice little arty details decorate the interior of the hotel, the atmosphere is just... More 

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Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 2 days here, rooms are small, the nature of the area- old homes turned into hostels and hotels. The people at the desk are very helpful, to a fault. I never had a question unanswered or a problem not solved immediately. I had a car to park, and the traffic and congestion in the area made me edgy, but... More 

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Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Casa San Rafael was the best place we stayed during our entire trip in Ecuador. It is extremely charming with a nice sitting area. The rooms are extremely clean and tastefully decorated. Their breakfast is good and the location of the hotel is wonderful. The staff is extremely helpful and always ready to help. We paid much more for lesser... More 

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Minneapolis, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My lovely wife of 25 years and I stayed in this quaint hotel while in Cuenca for five days. The hotel staff was extremely helpful and offered great advice for things to do a see. There was always some one at the desk 24 hours a day. Front desk staff all spoke very good English. The went above a beyond... More 

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Arlington, Virginia
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 5 weeks ago

An old home, carefully restored--with especially charming public spaces. Great location just a couple of blocks from Parque Calderon, location of the famous "New Cathedral"; also only a few blocks from the river. This place is family-run, which shows up in the incredibly personal and accommodating service. Amazingly, although the hotel fronts on a busy street, the inside is quiet... More 

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Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed May 30, 2015

This is a warm and quaint hotel very centrally located and within easy walking distance to most museums, cathedrals, restaurants and shopping. We truly appreciated the accommodations they made when we had a last minute change to our itinerary. Would definitely stay here again and highly recommend this hotel. Rooms are clean, spacious and bathroom was large with great water... More 

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Arlington, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2015

We stayed for 4 nights and really enjoyed it! Just about everything is in walking distance. Staff was really nice and always helpful. Full breakfast and tea/coffee always available but get your own bottled water, which is no big deal and cheap.

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Kew Gardens, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

I'm Ecuadorian traveling for the first time to Cuenca (I know I should've travelled there before moving to the US...but that's another story) I made a point that on my last visit to Ecuador I must go to Cuenca. It was super short (a night) but it was worth it and I wish I had stayed there longer. The hotel... More 

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Gig Harbor, WA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

My wife and I had an outstanding three night visit to this charming little hotel. Initially we had planned on only two nights. It is centrally located, exceedingly clean, and the proprietors are wonderfully helpful. Best of all were the amazing breakfasts.

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