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Casa San Rafael

3.5 of 5 Bolivar 5-05 y Mariano Cueva, Cuenca 593, Ecuador
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Casa San Rafael
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Casa San Rafael
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226 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Pollywogg Holler Eco-Resort
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I have stayed in many hotels but our stay here at Casa San Rafael was the best ever. It's central location left everything within easy walking distance. The abundance of antique furnishings, tastefully arranged, was amazing. Cleanlenes could not be beat. Probably the most outstanding feature was the amazing wonderful bylingual staff who treated us like family,... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

We had an excellent stay at Hotel Casa San Rafael. Rooms were clean and elegant (and had Direct TV), breakfast was great, and the staff was exemplary - helpful and friendly. The hotel is in a great location-centrally located in Old Town Cuenca. One incident that stands out. I forgot my credit card at the hotel desk, and then I... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

A truly beautiful hotel. Meticulously and artfully decorated and maintained in traditional style The staff is friendly, helpful and welcoming. The cleanliness is second to none and the food fresh and delicious. Casa San Rafael is in the center of the cultural district within walking distance to artisan markets, shopping centers, parks, many fine restaurants such as Don Collin's. I... More 

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Herndon, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2014

This hotel has warm and caring staff. We were there one night, yet they allowed us to leave our baggage and then hang around after our tour while we waited for our night flight. The ever present coffee (the best I've had in Ecuador) and hot tea were a treat, breakfast was ample and delicious. The rooms were on the... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2014 via mobile

we stayed at this wonderful small, family-owned hotel in Cuenca in October. We picked the perfect place to roam the streets of Cuenca's historic district. We stayed in room 201 and found it to be spacious, well appointed and very comfortable for two women travelers. The balcony overlooked the street. I didn't notice the noise but my friend did use... More 

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Mobile, Alabama, United States
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 8, 2014

We stayed at this charming hotel for 8 nights a couple of weeks ago while vacationing in Cuenca. My husband and I stayed in the junior suite on the third floor. Our room overlooked the rooftops of the near-by buildings. The room was spotlessly clean and the bathroom was very modern with plenty of hot water! Breakfast was included in... More 

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Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 2, 2014

Everything about this place was perfect. It occupies an old building along one of Cuenca's main drags. Close to the main square and all other tourist sites. The lobby and courtyard area are stunning, filled with flowers and rustic touches that make you feel like you're in a mountain lodge high up in the Andes. The rooms were big and... More 

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San Francisco, California
2 reviews
5 of 5 stars Reviewed October 27, 2014

We were on the second floor, the room was nice sized for 2, a little noisy as it was on the street. Great Breakfast, yoghurt, eggs, bread, fruit juice, tea or coffee. also 24/7 tea, coffee was nice. Staff was stupendous,owner was very caring and helpful, location was GREAT, right downtown, safe. We'd go back again, the price was right,... More 

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Philadelphia, Pennsylvania
Top Contributor
77 reviews 77 reviews
44 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed October 26, 2014

I stayed here for 3 nights and found the hotel very enjoyable. It is small and and has a lot of charm. Though the property is old, the bathrooms are very up to date, with modern fixtures and a nice shower set up that I wish I had in my own home. Wi Fi worked fine for me. There is... More 

Was this review helpful? Yes 1
Dallas, Texas
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 23, 2014

The staff was wonderful at this hotel, the value was good and the included breakfast was fine. The wi-fi was a bit spotty, but generally fine. The only downside is that it is on a corner in the historical district and there was a fair amount of street noise (houses in Cuenca generally don't have air conditioning or heating because... More 

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Additional Information about Casa San Rafael

Address: Bolivar 5-05 y Mariano Cueva, Cuenca 593, Ecuador
Phone Number:
Location: Ecuador > Azuay Province > Cuenca
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Casa San Rafael 3.5*
Number of rooms: 13
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Hotel Style:
#1 Family Hotel in Cuenca
#2 Business Hotel in Cuenca
#4 Romantic Hotel in Cuenca

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