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Hotel Los Balcones

3.5 of 5 Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca, Ecuador
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Hotel Los Balcones
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Hotel Los Balcones
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233 reviews from our community

Traveler rating
    172
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    4
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54
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Excellent boutique hotel in the heart of Cuenca! I look forward to staying again on my return trip next year. After a long but gorgeous drive through the mountains from Quito to Cuence it was a great end to the trip.

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Kincardine Ontario
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located in the center of the city about 3 blocks from the new and old cathedrals. From what I understand from 200 years ago up to a few years ago it was somebody house. The service was very good as was the food in the restaurant. The breakfast was included and was served on the top floor... More

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Omaha, Nebraska, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I were looking for a hotel that would capture the flavor of the city of Cuenca and its unique charm. Los Balcones met the mark. An old mansion from the late 1800's restored and turned into a boutique hotel. We were looking for an experience other than the cookie cutter rooms one finds in the USA. The... More

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Bainbridge Island
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 8, 2014

We spent 2 nights at this little gem as a stopover between Quito and Guayaquil before our trip to the Galapagos. The service was fantastic - Paolo, Jonathon, and Santiago. They were friendly, helpful, and were all Patient with my little Spanish. Breakfast was wonderful - fresh juices, excellent eggs, and some seriously tasty coffee - from Loja! Actually -... More

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HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Cherie . We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador More

Amsterdam, The Netherlands
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 1, 2014

Usually I stay at hostels, but I managed to get a nice discount and absolutely loved this hotel. Anything with a shower computer most be great :) The room was small, but perfect for one person (or 2). Water was HOT :) Loved the atmosphere and the nice staff. Definetely recommend!!

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HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Johana . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador More

Cuenca, Ecuador
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 20, 2014

We stayed for a week while checking out Cuenca as a place to move to. Great location, clean rooms, historical building, excellent staff. This is a very expensive hotel by Ecuadorian standards, but is worth it for the gringo tourist. Front desk staff is fluent in English, and they understand the gringo mentality (punctuality, tipping, eating habits, etc) Highly recommend... More

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HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Mark. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador More

1 review
5 of 5 stars Reviewed September 4, 2014

All we wanted was a taste of the character, culture and charm of historic Cuenca. We found a new home instead. From the time we left the plane, thinking I hadn't arranged a transfer, to the time we headed home via Quito, my wife and I felt as though we were dreaming. When we left baggage claim, my wife exclaimed,... More

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HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear David . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More

Athens, Greece
Top Contributor
68 reviews 68 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 26, 2014

Incredible boutique hotel with very nice staff. We had booked a triple room and they gave us a suite of more than 100m2!!! An employee also gave us a lift to the airport which is very close to the hotel! Breakfast is decent but not something breathtaking. Recommended!

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HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Andres. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

Lovely boutique hotel with very kind & helpful staff. Close enough to the main área and yet nice that it's slightly removed from the noisy part. They even have double glazing (admittedly without it the rooms would be very noisy due to the road being so close). Great atmosphere that offers value for money. Definitely a place to consider if... More

Was this review helpful? Yes 1
HotelLosBalcones, Director General at Hotel Los Balcones, responded to this review

Dear Guest . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador More

Seattle, Washington
Top Contributor
65 reviews 65 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed August 15, 2014

Had no idea where to stay when I arrived in Cuenca. Cab driver dropped me in front of the place saying "this should be fine for you." Fine? It was EXCELLENT! I felt that this was the 'real' Ecuador. The staff was excellent! Nothing was an issue; nothing was a big deal when asked. I love this place and highly... More

Was this review helpful? Yes 1
HotelLosBalcones, Gerente at Hotel Los Balcones, responded to this review

Dear Elizabeth . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More

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Additional Information about Hotel Los Balcones

Address: Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca, Ecuador
Phone Number:
Location: Ecuador > Azuay Province > Cuenca
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Los Balcones 3.5*
Number of rooms: 16
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