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Hotel Los Balcones

Travelers' Choice award winner
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Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca 010150, Ecuador
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Hotel Los Balcones
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341 Reviews from our TripAdvisor Community

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San Diego, CA
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Charming staff, antiques everywhere, comfortable suite for 4 people with 2 singles on one side of the living room area, a queen on the other side. There is even a small kitchen. Breakfast on the upstairs terrace is delightful. Central location, easy to walk to the main plaza from here with shopping all the way. All of Cuenca reminds me... More 

Helpful?
Thank Connie B
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice. Clean. Very friendly staff. Very close to everything in Cuenca. We had great time. Kind of miss the window to outside. But courtyard was perfect and quite. Wifi is working ok. A bit slower than in Canada

Helpful?
Thank Yeena1966
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 9, 2016

We stayed at Hotel Los Balcones for 7 days and had a very enjoyable stay. Our first night we were exhausted and decided to eat at their restaurant. The recommendations from the waiter were spot on and we were very pleased with the quality of the meals. I had the pork loin and my wife had the Chops. We only... More 

Helpful?
Thank dondejuann
Hamilton, Canada
Level Contributor
4 reviews
4 of 5 stars Reviewed December 27, 2015

The best experience at this hotel was with the staff. They were very friendly and helpful. The hotel is beautifully decorated, very clean, well maintained, and not far from the main plaza. The bed was not comfortable though, and the outside noise (passing cars, trucks, loud people) took some getting used to. The wi-fi worked very well. And, we liked... More 

Helpful?
Thank Dee G
HotelLosBalcones, Gerente at Hotel Los Balcones, responded to this review

Dear Dee. In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador More 

Iqaluit
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 17, 2015

Location of this 180 year old building is fairly central in Cuenca .A stunning private home turned into a hotel about 5 years ago by the owner affords a wonderful historic place to stay. With 11 rooms and 5 apartments , the hotel can handle just about anything you need. Breakfast on the 3rd floor in the sunshine is a... More 

Helpful?
Thank Chewy10
HotelLosBalcones, Gerente at Hotel Los Balcones, responded to this review

Dear Joyce. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador More 

Boulder, Colorado
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 6, 2015

I have travel extensively and this is a rare gem for the price. The front desk has their act together, helping with taxi, making recommendations, unfortunately my Spanish is minimal but their English is much better. We got a late checkout for nominal feel and then our flight out was cancelled. We called and they immediately hooked us back up.... More 

Helpful?
1 Thank selftour
HotelLosBalcones, Gerente at Hotel Los Balcones, responded to this review

Dear Selftour . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R. More 

San Francisco, California
Level Contributor
199 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed November 30, 2015

Towards the end of my trip, I wanted to stay in a nice hotel as a splurge and chose this one based on TA reviews. Loved the hotel and its period decor - fantastically done and maintained. Great breakfast. Very friendly staff. A bit pricey for Ecuador and the room was fairly small, but other than that, I strongly recommend... More 

Helpful?
Thank ThiaTravelvast
HotelLosBalcones, Gerente at Hotel Los Balcones, responded to this review

Dear Thia. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador More 

San Francisco, CA
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed November 12, 2015

Very nice hotel in a great location. We had the large suite on the 2nd floor in the center of the building. Lots of room and very nice. The hotel had nice furnishings. The breakfast is served on the top terrace. Nice views. But the tables were not cleaned from one guest to the next, just placed new mats. The... More 

Helpful?
1 Thank worldtravellerruth11
HotelLosBalcones, Gerente at Hotel Los Balcones, responded to this review

Dear Worldtravel . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More 

Jericho, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 10, 2015

I recently stayed a week and could not have been more satisfied with the hotel. It's in a historic house and very charmingly decorated. I had a large room and the adjoining new bathroom had a state of the art shower. Everyone on the staff was wonderful and there's just a great vibe here. I felt like I was staying... More 

Helpful?
Thank Maireaddk
HotelLosBalcones, Gerente at Hotel Los Balcones, responded to this review

Dear Maire. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best... More 

Santa Fe, New Mexico
Level Contributor
139 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed November 7, 2015

This is such a charming hotel with a staff that is incomparably attentive and genuinely sweet! My husband and I had plans to stay here for two weeks but, due to a family crisis, had to leave early and they were most understanding of our need to shorten our stay. It is an older hotel so there are some issues... More 

Helpful?
Thank Janeal1951
HotelLosBalcones, Gerente at Hotel Los Balcones, responded to this review

Dear Susan. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best... More 

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