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All 48 Cuenca hotels

Hotel Los Balcones

3.5 of 5 Hotel   |   Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca, Ecuador
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92%
Ranked #5 of 48 hotels in Cuenca
A recent review
5 of 5 stars reviewed 3 days ago
BOSG2014 London, United Kingdom
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  • Reviews (216)
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216 people have reviewed this hotel

Traveler rating
    157
    42
    13
    0
    4
See reviews for
51
88
25
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Lovely boutique hotel with very kind & helpful staff. Close enough to the main área and yet nice that it's slightly removed from the noisy part. They even have double glazing (admittedly without it the rooms would be very noisy due to the road being so close). Great atmosphere that offers value for money. Definitely a place to consider if... More

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HotelLosBalcones, Director General at Hotel Los Balcones, responded to this review

Dear Guest . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador More

Seattle, Washington
Top Contributor
56 reviews 56 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Had no idea where to stay when I arrived in Cuenca. Cab driver dropped me in front of the place saying "this should be fine for you." Fine? It was EXCELLENT! I felt that this was the 'real' Ecuador. The staff was excellent! Nothing was an issue; nothing was a big deal when asked. I love this place and highly... More

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HotelLosBalcones, Gerente at Hotel Los Balcones, responded to this review

Dear Elizabeth . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Close enough to the center to walk there, and yet not be assaulted by too many diesel belching buses! The staff are nice and helpful and will call and book your next hotel for you too (remember to thank them with a tip) The breakfast is simple but tasty and you can ask for wholewheat bread. However once again the... More

Was this review helpful? Yes 2
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More

Amsterdam, The Netherlands
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Pros: This boutique hotel has the feel and look of a Wes Andersson film set. The room we stayed in had beautiful colonial furniture, a big and comfy bed and a balcony (obviously) with a view on the blue domes of the Cathedral of St Francisco. But the best feature of the room (besides it's beauty) was the 'massage' shower.... More

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HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador More

Missoula, Montana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 29, 2014

I will first say that the hotel staff for the most part is excellent especially Belen and Gerano. On the down side, the hotel provides free wifi but I must say it is awful with slow connection speeds and frequent interruptions in connecting. We have informed hotel staff many times as have other guests, but management has not fixed the... More

Was this review helpful? Yes 1
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More

NY area
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 15, 2014

This place is just gorgeous. Staff were very helpful -- an error was made in booking and we were given an extra single room for free to remedy the problem. Food at the restaurant was very good. Rooms were beautifully decorated. Good location for walking to sightseeing spots. Note: there is no elevator in this hotel, so if climbing stairs... More

Was this review helpful? Yes 1
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador More

Cave Creek, Arizona
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed June 15, 2014

Spending two weeks in a hotel really lets you a feel for it and the feeling I have for Los Balcones is very positive. For me, the staff is what makes a hotel and the staff here is really good - attentive, caring, very friendly and they all speak English well, which is a big plus for me. I arrived... More

Was this review helpful? Yes
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador More

New
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 1, 2014 via mobile

Located in the middle of the old city, Los Balcones is a great, affordable option. And the friendly, accommodating staff could not have been more helpful, including arranging dinners and day tours, and even serving as guide for one of said tours.

Was this review helpful? Yes
Guildhall, Vermont
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2014

I spent 10 days at the Hotel Los Balcones in April 2014. What a marvelous hotel! Beautiful building at a great location – 10 minutes walk to the New Cathedral of Cuenca, about 2 minutes walk from a great market where you can buy anything from fresh produce to meat to handicrafts to furniture. The staff at the hotel were... More

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Boston, Massachusetts
Top Contributor
107 reviews 107 reviews
25 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed May 30, 2014

When you walk in you are totally surprised and in awe of the courtyard at this hotel. The staff are amazing and speak English flawlessly. The room was so nice...we had the front corner room that overlooked the intersection...the breakfast was nice and the food excellent. It was in close range of the City square and a number of very... More

Was this review helpful? Yes
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Additional Information about Hotel Los Balcones

Address: Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca, Ecuador
Phone Number:
Location: Ecuador > Azuay Province > Cuenca
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Los Balcones 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Airport Transportation
Hotel Style
#3 Business Hotel in Cuenca #3 Romantic Hotel in Cuenca #4 Family Hotel in Cuenca
Hotel Class
Official Description (provided by the hotel)
Los Balcones Hotel is located in the center of Cuenca, to 10 minutes of Mariscal Lamar Airport.Our rooms are designed with fine details, each different and equipped with the requerments os a first-class hotel in a unique colonial setting.The Hotel Offer you the services of California Kitchen restuarnt wich have breakfast and american dishes. ... more   less 
Number of rooms
16

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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