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Hotel Los Balcones

Travelers' Choice award winner
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Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca 010150, Ecuador
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Hotel Los Balcones
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Hotel Los Balcones
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283 reviews from our community

Traveler rating
    210
    52
    15
    1
    5
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62
112
33
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Beautiful ambience. Nice rooms. Tastefully decorated. Roof top breakfast room. Amazing corn fritters , Mora n papaya juice for breakfast. Well presented food for dinner and tasty too. Staff are very friendly. The owner is hands on with things.

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belbo
1 review
5 of 5 stars Reviewed 3 weeks ago

Great service. Room was beautiful, clean, large and comfortable bed. Came with a wonderful breakfast with great coffee on the rooftop. Perfect location, close to everything. The highlight were the staff. Their friendliness and service was a pleasure. We had them drive us to Guayaquil via Parque Nacional Cajas and the scenery was incredible and we enjoyed our time with... More 

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HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Tom . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More 

Scranton, Pennsylvania
Top Contributor
78 reviews 78 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in room 3, which is as the corner of the second floor. The room had a great vibe to it.... Old, classy, with update bathroom. The breakfast was OK, they custom cook omelettes to your request. Staff was very accommodating. Internet was mostly OK once they turned on the upstairs router. We really enjoyed our stay, 3 blocks... More 

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HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Matt . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador More 

Quito, Ecuador
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2015

My wife and I spent several days at this hotel over the New Year weekend in 2015. The gentlemen running the hotel went out of their way to be of service providing excellent food and beverage coupled with friendly, willing service. Of special note: When departing very early in the morning to return to Quito, I inadvertently left my credit... More 

Was this review helpful? Yes 1
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear John . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More 

Madrid, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 13, 2015

Quiet place, very good location, lovely 'patio', excellent restaurant and exquisite service. Really good place to stay. Hotel tranquilo, buena ubicación, patio encantador, restaurante excelente (y nada caro) y servicio fabuloso.

Was this review helpful? Yes 1
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Carlos. In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador More 

Guayaquil
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 9, 2015

The hotel is just a few blocks from the Cathedral and various markets - an ideal location. This was actually our first trip away with our 10-month old son and we were very grateful for the excellent and comprehensive service. The people, Paulo and Henry especailly, were incredibly friendly and the level of service was first-rate...they were ery helpful with... More 

Was this review helpful? Yes 1
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Tom . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More 

St. Petersburg, Florida
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 5, 2015

We couldn't imagine staying anywhere else in Cuenca! Located a couple of blocks from the main square, its location is perfect. Johnathan at the front desk was superb and actually took us to Cajas National Park. The rooms are smallish but so romantic. We wouldn't eat breakfast there-- walk a couple of blocks to cafe Austria -- but we did... More 

Was this review helpful? Yes 1
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Martine . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More 

Salt Lake City, Utah
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 1, 2015

Your hotel came through for me when a prepaid booking fell through that was confirmed . Thank you for giving a me GREAT room (#10) and being such a helpful resource. I loved the location and the Staff were wonderful too. Your chef's octopus salad is the best ever. Keep up the good work.Your Wi-Fi was the 1ST place that... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador More 

Calgary
Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 1, 2015

Many of the great things said about this hotel are true. But it is on the fringe of the downtown area with a number of decrepit properties nearby. (kitty-corner is a building that looks as though it was bombed. Two skinny dogs barked from two and three story cat-walks on that site and made me wonder whether anyone lived there... More 

Was this review helpful? Yes 1
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Hank . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More 

Guayaquil
Top Contributor
66 reviews 66 reviews
38 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed March 22, 2015

How did this hotel get rated so high by TripAdvisor? I live in Ecuador, so I travel frequently to Cuenca, and I know that there are many other hotels that provide a better experience for the same cost or maybe a little more. The noise level in the hotel--other guests, employees, and noise from the street--doesn't make for a good... More 

Was this review helpful? Yes 3
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review
Google Translation

Estimada Huésped. . Quisiera agradecerle su valoración incluida en nuestro cuestionario. lamentamos que la logística de la habitación no haya... More 

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