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All 46 Cuenca hotels

Hotel Los Balcones

3.5 of 5 Hotel   |   Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca, Ecuador
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Hotel Los Balcones
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Ranked #4 of 46 hotels in Cuenca
A recent review
5 of 5 stars reviewed 6 days ago
cbb570 Island of Malta, Malta
  • Reviews (187)
  • Photos (108)
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  • Room tips (49)
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187 people have reviewed this hotel

Traveler rating
    135
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Island of Malta, Malta
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely hotel with extremely helpful & attentive staff. Breakfast is served on the heated roof terrace serving fresh fruit yoghurt eggs pancakes toast & very strong coffee. The restaurant downstairs is pretty good too. Its right in the historical centre of cuenca. Highly recommended! Guillermo keep up the fantastic service!

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Guayaquil, Ecuador
Top Contributor
60 reviews 60 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked the 2 bedroom suite for our family of 4. It was advertised with a balcony on booking.com. The suite was large with 2 bathrooms, a kitchen, two bedrooms etc, but no balcony, nor windows. The suite was dark and the wall partition did not go all the way up. The floor was extremely squeaky, so were the beds.... More

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Reno, Nevada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

In 2013 Feb. I spent one week at the hotel. I was very impressed during my short stay. When we returned for a 6 week stay this year I was welcomed back by Luis and Janet the owners. We just love this hotel! The desk staff , Belen, Tom, Jonathan, were very friendly and helpful. The hotel and apartments are... More

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Tucson, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

Very charming hotel with helpful staff. Can't say enough about how sweet and helpful the desk clerks and dining room kitchen staff were. Tom went out of his way to make telephone calls, arrange taxis and vans, research on their computer restaurants, addresses, tour activities and guides, special dietary requests, whatever. One front desk staffer gave us a Cuenca doll... More

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Quito, Ecuador
1 review
1 of 5 stars Reviewed 2 weeks ago

In the morning we woke up and had no hot water. We called reception and they said someone would come in 5 minutes. No one ever came. After 15 minutes we called reception again, twice. No one answered. I got dressed, walked down two flights of stairs and the receptionist was there. I complained again and was told I would... More

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Cuenca, Ecuador
1 review
5 of 5 stars Reviewed 3 weeks ago

Los Balcones in Cuenca, Ecuador, is a fantastic experience for those who wanr a personalized, warm, and intimate hotel. We have stayed there for about two weeks and everything just seemed to get better and better. The hotel is in an old house which is historic and about 150 years old. In one room one can see the old cane... More

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Madison, Wisconsin
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful hotel in the heart of El Centro. Convenient location. Excellent food and choices in the hotel restaurant. Lovely rooftop garden for morning breakfast. Excellent value. We stayed for one week. But, more than all of this, the staff are so very kind, friendly and caring. We were personally escorted by one of the receptionists (on her... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for two days and enjoyed the hotel very much. Very friendly and helpfull staff (I was very early for my check in. Expected to just drop my luggage but directly got invited for breakfast!!!). Good location and a very nice atmosphere. Would defenitively stay again.

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Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our two nights here and we did not want to leave Cuenca after staying here! This hotel is charmingly beautiful, in a great location, with excellent service. Yes, the rooms are small, but that's to be expected in a restored colonial building--everything about this place blew us away, so the size of the room was of no... More

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Oyster Bay, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights with a large group of students. They were more than accommodating, and the staff was extremely nice. We had breakfast and dinner at the hotel both days, and each time was better than the next. Thank you for a great experience.

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Additional Information about Hotel Los Balcones

Address: Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca, Ecuador
Phone Number:
Location: Ecuador > Azuay Province > Cuenca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #4 of 46 hotels in Cuenca
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Los Balcones 3.5*
Official Description (provided by the hotel):
Los Balcones Hotel is located in the center of Cuenca, to 10 minutes of Mariscal Lamar Airport.Our rooms are designed with fine details, each different and equipped with the requerments os a first-class hotel in a unique colonial setting.The Hotel Offer you the services of California Kitchen restuarnt wich have breakfast and american dishes. ... more   less 
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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites
Hotel Style
#2 Business Hotel in Cuenca #4 Family Hotel in Cuenca
Hotel Class
Official Description (provided by the hotel)
Los Balcones Hotel is located in the center of Cuenca, to 10 minutes of Mariscal Lamar Airport.Our rooms are designed with fine details, each different and equipped with the requerments os a first-class hotel in a unique colonial setting.The Hotel Offer you the services of California Kitchen restuarnt wich have breakfast and american dishes. ... more   less 
Number of rooms
16

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