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Hotel Los Balcones

3.5 of 5 Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca, Ecuador
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Hotel Los Balcones
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Hotel Los Balcones
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246 reviews from our community

Traveler rating
    184
    43
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    5
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100
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sandpoint, Idaho
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I cannot say enough about Los Balcones! I lived at Los Balcones for 2 months in November and December, 2014. I got to know all the staff while I was there. I finally found my own apartment and had to move out of Los Balcones, but I am so glad that they are now part of my family. I watched... More 

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San Francisco Bay Area
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 3 days of our 10 day Ecuador trip in the Cuenca area and enjoyed our 3-night stay at Los Balcones. Our room was comfortable, staff was very friendly and helpful, and breakfast was excellent. I really enjoyed the breakfast room on the top floor. The hotel had a nice feel, I loved the decor and ambiance. The location... More 

Was this review helpful? Yes 1
Los Angeles, California, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Awful service and place. The staff didn't help at all. They just care about charging you the room and that's it. Do not trust on this place. Never EVER again and I will make sure everyone knows!!!! Totally cheap.

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed December 10, 2014

I was recently in this charming and lovely Hotel. I was surprised as people of bad faith wants to ruin the reputation of this prestigious Hotel. Last comments are totally out of context, how is possible only this lady has such bad experience?. Its location is perfect with access to all the main parts of the city, very cozy environment... More 

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chicago Ill
1 review
5 of 5 stars Reviewed December 10, 2014

I am in total disagreement with the opinion by Isabel V, they are completely false allegations. I have stayed in los balcones a few times and it has been a wonderful experience. this is a wonderful place to stay. The rooms are flawless, breakfast is really good, service is great. I can say everything in this place is literally perfect.... More 

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Enniskerry
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

We celebrated our 46th anniversary staying a week at Los Balcones and could not have been more pleased with the hotel and the wonderful staff. Paolo, Jonathan, et.al. were terrific hosts. The Ecuadorian people are beautiful inside and out. The hotel is a short walk to the gorgeous cathedral, the fresh market, craft market, bakeries, and many very good restaurants.... More 

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 5, 2014

This was an amazing hotel. We stayed in three hotels throughout Ecuador and this was by far the best. The rooms are large, the bathrooms are very nice. The first thing you notice about the rooms is the shower, there is a capsule shower with 6 water spray settings, lights, and a radio and a seat, a definite plus after... More 

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Columbia
Contributor
20 reviews 20 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 28, 2014

My husband and I stayed here for 3 days in October. As other reviewers have noted it is wonderfully located in the heart of Cuenca, convenient to local sights, food and shops. BUT, what really makes this small and attractive hotel special is the management and staff. My husband broke his kneecap during our short Cuenca visit! The management/staff of... More 

Was this review helpful? Yes 1
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Kara and Gene . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador More 

1 review
5 of 5 stars Reviewed November 18, 2014 via mobile

Excellent boutique hotel in the heart of Cuenca! I look forward to staying again on my return trip next year. After a long but gorgeous drive through the mountains from Quito to Cuence it was a great end to the trip.

Was this review helpful? Yes
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador More 

Kincardine Ontario
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 15, 2014

This hotel is located in the center of the city about 3 blocks from the new and old cathedrals. From what I understand from 200 years ago up to a few years ago it was somebody house. The service was very good as was the food in the restaurant. The breakfast was included and was served on the top floor... More 

Was this review helpful? Yes 1
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More 

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Additional Information about Hotel Los Balcones

Address: Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca, Ecuador
Phone Number:
Location: Ecuador > Azuay Province > Cuenca
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Los Balcones 3.5*
Number of rooms: 16
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Hotel Style:
#2 Romantic Hotel in Cuenca
#2 Business Hotel in Cuenca
#4 Family Hotel in Cuenca

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