We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Los Balcones

Travelers' Choice award winner
Hotel website
Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca 010150, Ecuador
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Los Balcones
Professional photos View all
Browse nearby
Hotel Los Balcones
Add Photo Write a Review

293 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    216
    56
    15
    1
    5
See reviews for
64
116
36
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (293)
  • Mar-May only
    (96)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (87)
All months
Waltham, Massachusetts
Level Contributor
64 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After a less-than-ideal experience with our first hotel in Cuenca, we ended up at Hotel Los Balcones and we couldn't have been happier. The entire hotel, as you may have guessed, is rooms with balconies. There are probably 12 total and we were on the upper floor. Our room was clean and comfortable, and there was WiFi. All of the... More 

Was this review helpful? Yes
Dallas, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel Los Balcones provided one of the warmest welcomes I've ever had. The staff is absolutely superb and have the best interest of the guest at heart. The beds (I stayed in two different rooms) were very comfortable and a treat after walking the accommodating streets of Cuenca all day. When I return, I no doubt will be checking in... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Manager suggested a taxi ride up the mountain pass. Hostess arranged with driver who couldn't believe that it would be cold up there. We enjoyed the ride and hiking on top of the world in rain and wind but still a fun trip around the lake. Market was interesting and churches were very nice. Hotel was very cool with room... More 

Was this review helpful? Yes
Springfield, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here based on a recommendation, and we were not disappointed. The service was amazing they went above and beyond to make us feel like special guests and ensured that we didn't lack anything while we were in Cuenca. The rooms were very well appointed and comfortable. The charm of the property is only enhanced by its history. The... More 

Was this review helpful? Yes
ontwor
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Welcoming from the moment you step in. Beautifully decorated, terrific rooms, great food, super gracious English speaking staff. Don't be surprised to find yourself writing a TripAdvisor review after staying here.

Was this review helpful? Yes
Sacramento, California
2 reviews
4 of 5 stars Reviewed May 27, 2015

I was traveling alone in Ceunca for a couple of days (I'm a 30 y/o woman) and have a conversational grasp of Spanish. The hotel was super charming and my room was clean and comfortable. The front desk representatives were very friendly and helpful and spoke English (but humored me by speaking in Spanish to help me practice!). I felt... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Level Contributor
9 reviews
5 hotel reviews
5 of 5 stars Reviewed May 13, 2015

Beautiful ambience. Nice rooms. Tastefully decorated. Roof top breakfast room. Amazing corn fritters , Mora n papaya juice for breakfast. Well presented food for dinner and tasty too. Staff are very friendly. The owner is hands on with things.

Was this review helpful? Yes
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Sejal. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again. Best... More 

belbo
1 review
5 of 5 stars Reviewed May 2, 2015

Great service. Room was beautiful, clean, large and comfortable bed. Came with a wonderful breakfast with great coffee on the rooftop. Perfect location, close to everything. The highlight were the staff. Their friendliness and service was a pleasure. We had them drive us to Guayaquil via Parque Nacional Cajas and the scenery was incredible and we enjoyed our time with... More 

Was this review helpful? Yes
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Tom . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More 

Scranton, Pennsylvania
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed April 25, 2015

We stayed in room 3, which is as the corner of the second floor. The room had a great vibe to it.... Old, classy, with update bathroom. The breakfast was OK, they custom cook omelettes to your request. Staff was very accommodating. Internet was mostly OK once they turned on the upstairs router. We really enjoyed our stay, 3 blocks... More 

Was this review helpful? Yes
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Matt . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador More 

Quito, Ecuador
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 13, 2015

My wife and I spent several days at this hotel over the New Year weekend in 2015. The gentlemen running the hotel went out of their way to be of service providing excellent food and beverage coupled with friendly, willing service. Of special note: When departing very early in the morning to return to Quito, I inadvertently left my credit... More 

Was this review helpful? Yes 1
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear John . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

139 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (97)
Viewed
Hotel & grounds (23)
Viewed
Room/suite (20)
Viewed
View from room (8)
Viewed
Dining (15)
Viewed
Bathroom (3)
Viewed
Family/play areas (3)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Room/suite (14)
Viewed
Dining (6)
Viewed
Hotel & grounds (6)
Viewed
Family/play areas (8)
Viewed
Other (8)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay