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Hotel Los Balcones

3.5 of 5 Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca, Ecuador
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Hotel Los Balcones
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Hotel Los Balcones
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227 reviews from our community

Traveler rating
    168
    42
    13
    0
    4
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52
92
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Bainbridge Island
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 2 nights at this little gem as a stopover between Quito and Guayaquil before our trip to the Galapagos. The service was fantastic - Paolo, Jonathon, and Santiago. They were friendly, helpful, and were all Patient with my little Spanish. Breakfast was wonderful - fresh juices, excellent eggs, and some seriously tasty coffee - from Loja! Actually -... More

Was this review helpful? Yes 1
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Cherie . We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador More

Amsterdam, The Netherlands
Contributor
17 reviews 17 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Usually I stay at hostels, but I managed to get a nice discount and absolutely loved this hotel. Anything with a shower computer most be great :) The room was small, but perfect for one person (or 2). Water was HOT :) Loved the atmosphere and the nice staff. Definetely recommend!!

Was this review helpful? Yes
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Johana . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador More

Cuenca, Ecuador
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for a week while checking out Cuenca as a place to move to. Great location, clean rooms, historical building, excellent staff. This is a very expensive hotel by Ecuadorian standards, but is worth it for the gringo tourist. Front desk staff is fluent in English, and they understand the gringo mentality (punctuality, tipping, eating habits, etc) Highly recommend... More

Was this review helpful? Yes
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Mark. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador More

1 review
5 of 5 stars Reviewed September 4, 2014

All we wanted was a taste of the character, culture and charm of historic Cuenca. We found a new home instead. From the time we left the plane, thinking I hadn't arranged a transfer, to the time we headed home via Quito, my wife and I felt as though we were dreaming. When we left baggage claim, my wife exclaimed,... More

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HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear David . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More

Athens, Greece
Top Contributor
69 reviews 69 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 26, 2014

Incredible boutique hotel with very nice staff. We had booked a triple room and they gave us a suite of more than 100m2!!! An employee also gave us a lift to the airport which is very close to the hotel! Breakfast is decent but not something breathtaking. Recommended!

Was this review helpful? Yes
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Andres. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

Lovely boutique hotel with very kind & helpful staff. Close enough to the main área and yet nice that it's slightly removed from the noisy part. They even have double glazing (admittedly without it the rooms would be very noisy due to the road being so close). Great atmosphere that offers value for money. Definitely a place to consider if... More

Was this review helpful? Yes 1
HotelLosBalcones, Director General at Hotel Los Balcones, responded to this review

Dear Guest . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador More

Seattle, Washington
Top Contributor
61 reviews 61 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 15, 2014

Had no idea where to stay when I arrived in Cuenca. Cab driver dropped me in front of the place saying "this should be fine for you." Fine? It was EXCELLENT! I felt that this was the 'real' Ecuador. The staff was excellent! Nothing was an issue; nothing was a big deal when asked. I love this place and highly... More

Was this review helpful? Yes 1
HotelLosBalcones, Gerente at Hotel Los Balcones, responded to this review

Dear Elizabeth . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 27, 2014

Close enough to the center to walk there, and yet not be assaulted by too many diesel belching buses! The staff are nice and helpful and will call and book your next hotel for you too (remember to thank them with a tip) The breakfast is simple but tasty and you can ask for wholewheat bread. However once again the... More

Was this review helpful? Yes 3
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More

Amsterdam, The Netherlands
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 23, 2014

Pros: This boutique hotel has the feel and look of a Wes Andersson film set. The room we stayed in had beautiful colonial furniture, a big and comfy bed and a balcony (obviously) with a view on the blue domes of the Cathedral of St Francisco. But the best feature of the room (besides it's beauty) was the 'massage' shower.... More

Was this review helpful? Yes
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador More

Missoula, Montana
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 29, 2014

I will first say that the hotel staff for the most part is excellent especially Belen and Gerano. On the down side, the hotel provides free wifi but I must say it is awful with slow connection speeds and frequent interruptions in connecting. We have informed hotel staff many times as have other guests, but management has not fixed the... More

Was this review helpful? Yes 2
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More

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Additional Information about Hotel Los Balcones

Address: Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca, Ecuador
Phone Number:
Location: Ecuador > Azuay Province > Cuenca
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Los Balcones 3.5*
Number of rooms: 16
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