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Hotel Los Balcones

Travelers' Choice award winner
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Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca 010150, Ecuador
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1 room 1 guest
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Hotel Los Balcones
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314 Reviews from our TripAdvisor Community

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Traveler rating
    231
    61
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Victoria Capital Regional District, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

This was a very charming place to stay. The building is older but very well appointed and had a lot of charm. Good location, central to many attractions. The best part though is for sure the staff. Without exception they all went out of their way to ensure that we had everything we needed for an enjoyable trip, from service... More 

Review collected in partnership with this hotel

United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in Hotel Los Balcones for 2 nights in July and couldn't have been happier with its location, ambience and the helpful attitude of the hotel staff. Right from the beginning even before we booked our stay Jonathan was very attentive and he helped make our decision of driving from Guayaquil to Cuenca easier, to the extent that we... More 

Anchorage, Alaska
1 review
4 of 5 stars Reviewed 3 weeks ago

Offers excellent service, excellent location, very clean, and beautiful atmosphere. Rooms are wonderful. The breakfast was fair, and for an American, the coffee was poor. Everything else was great. I highly recommend it.

Review collected in partnership with this hotel

Tucson
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel in the heart of the city. Staff were friendly and courteous. Rooms were charming. Would definitely recommend this hotel to others. This hotel was in walking distance from lots of attractions!

Review collected in partnership with this hotel

San Antonio, Texas
1 review
2 of 5 stars Reviewed 3 weeks ago

I told them that I did not want a room with any stairs, yet they gave me one. While there were no stairs getting to the room, there were stairs inside the room! And my windows were next to the back yard, which was noisy.

Review collected in partnership with this hotel

St. Petersburg, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm not sure I can add much to all of the wonderful reviews that others have made about Los Balcones, but I'll certainly try. I just finished a 3 night stay there and it was a fantastic experience. The furnishings and ambiance of the hotel are top notch, as are both the (included) breakfast on the rooftop terrace and the... More 

Bradenton, Florida
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Not only do they have a great hotel, Los Balcones has 5 apartments for longer term rentals. We stayed for a month in the apartments. It was fantastic. I really hate to leave here. We ate breakfast everyday at the hotel and it was great. They helped us with a bunch of things including arranging tours and transportation, where to... More 

Pasadena, California
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 25, 2015

This hotel was perfect for us! Its price is totally reasonable, it has a gorgeous historical style, and the staff are fantastic. Best of all-- it has noise-proof windows, which are necessary for the noisy streets in Cuenca! Amazing location for walking to all the historic sights, too. We loved it!

2 reviews
5 of 5 stars Reviewed July 22, 2015

Working as a planner in the meetings industry, I stay at a wide range of hotels - from 3 star to 5 star. This hotel, is now one of my favorite hotels on the planet, and it's largely down to the level of service and amazing hospitality, something that's largely disappearing from our busy and corporate world. When we booked... More 

Columbia, Maryland
1 review
5 of 5 stars Reviewed July 21, 2015

I cannot begin to express how highly I think of this hotel. It is a gem located in the heart of the historic district of Cuenca. The owner Henry and staff go above and beyond to give you an amazing stay. Each person is friendly and helpful working hard to keep the hotel beautiful and immaculate. I also highly recommend... More 

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