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Hotel Apartamentos Otorongo

Travelers' Choice award winner
Hotel website
Av. 12 de Abril y Guayas, Cuenca, Ecuador
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15% off room rate
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Hotel Apartamentos Otorongo
Hotel Apartamentos Otorongo
Hotel Apartamentos Otorongo
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    60 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (25)
    Date | Rating
    • English first
    • German first
    • Spanish first
    • Any
    English first
    • All months
      (60)
    • Mar-May only
      (14)
    • Jun-Aug only
      (16)
    • Sep-Nov only
      (15)
    • Dec-Feb only
      (15)
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    Los Angeles, California
    2 reviews
    4 of 5 stars Reviewed 4 weeks ago

    Javier and his staff were friendly and accommodating throughout our entire stay. We even went on some of the local tours that they offer which were also great. Rooms and kitchens were large and provided everything we needed. Great location next to the city center and the beautiful Tome Bamba river.

    Was this review helpful? Yes
    happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

    Thank for your comment , it was a pleasure to have you here, hope to have you bak in the close future More 

    Hamilton, Canada
    1 review
    5 of 5 stars Reviewed June 11, 2015

    This as a place, where expats can come with only their luggage and have a comfortable base while they get their paper work in order and make more permanent living arrangements. The Hotel / Apartamentos Otorongo has 15 furnished apartments ranging in size from a studio to 2 bedrooms. That includes, bedding, dishes and cooking utensils. We choose to stay... More 

    Was this review helpful? Yes 1
    happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

    Thank for your wonderfull comments . I hope we have you back next winter , I will have a nicer bike for you More 

    Incline Village, Nevada
    Level Contributor
    79 reviews
    18 hotel reviews
    common_n_hotel_reviews_1bd8 68 helpful votes
    5 of 5 stars Reviewed May 11, 2015

    Xavier, Angelita y Sarah, Thank you for a wonderful, warm and happy experience! We loved staying at Otorongo, loved the garden, loved being near town and on the river. Thank you for making our visit so comfortable and enjoyable!

    Was this review helpful? Yes 2
    happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

    Thanks for your wonderful review, it was a pleasure to have you here More 

    Buskirk, New York
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed May 3, 2015

    We have been coming to Hotel Otorongo for the past 3 years and will be returning again in 2016. The apartments are located on the banks of the Tomebamba River with a lovely courtyard and garden. It's an easy walk to downtown and right on the bus line. Always easy to get a cab too. The apartments are clean and... More 

    Review collected in partnership with this hotel

    Was this review helpful? Yes 1
    HulkCuencaEcuador, Propietario at Hotel Apartamentos Otorongo, responded to this review

    Dear Jim Thanks for your comments , as always it will be a pleasure to have you back. all the best Xavier and staff More 

    Hamburg, Germany
    1 review
    4 of 5 stars Reviewed April 20, 2015

    otorongo apartment is a verry god place when you planing a trip to cuenca.the staff is very help full and friendliý. the roome clean and properly. the location is not far away from el centro. short way to the market, night live and restaurants.

    Review collected in partnership with this hotel

    Was this review helpful? Yes
    happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

    Thanks Frankie for your comments , is a pleasure to have you already back More 

    Yarmouth, Canada
    Level Contributor
    2 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed March 5, 2015

    Apartments Otorongo is a wonderful place to stay if you would like a truly authentic South American experience! The staff are friendly,helpful and conscientious. They go out of their way to help with anything you may need or answer any questions you may have. The location is perfect...just far enough from El Centro to be peaceful at night, but close... More 

    Was this review helpful? Yes 2
    HulkCuencaEcuador, Propietario at Hotel Apartamentos Otorongo, responded to this review

    Thanks for your comments , hope to see you back in the close future More 

    Level Contributor
    7 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    5 of 5 stars Reviewed February 25, 2015

    We are visiting Cuenca for a month and the rooms are very comfortable and clean. The owners and staff all go out of their way daily to make your stay comfortable & fun. They even schedule and take you on tours to surrounding areas around Cuenca for very reasonable rates. Thank you Xavier and staff. We'll be back!!! Paul &... More 

    Was this review helpful? Yes 1
    happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

    Thanks for your wonderful comments, we are happy to have you here More 

    ohio
    Level Contributor
    23 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 22 helpful votes
    4 of 5 stars Reviewed February 14, 2015

    Hotel Apartamentos Otorongo is a lovely place to stay. Situated along the river, it's just a short walk to the old town of Cuenca. The apartments are spacious with lots of storage and a modestly furnished kitchen. Breakfast is available and there are restaurants and small grocery stores nearby. Xavier, the owner, is a great tour guide who is personable... More 

    Was this review helpful? Yes
    happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

    We are very glad to heard you had a good time with us, we will be delight it to have you back next winter all the best Xavier and family More 

    Milano
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed January 11, 2015

    Our family spent 2 months at Apt. Otorongo and had a very pleasant stay. The rooms are all different from each other in layout and size, so if you travel in low season you might want to see them, to choose what best suits your needs. The apartments that face the interior courtyard or the river are better than those... More 

    Was this review helpful? Yes 1
    happyclimberecu, Gerente at Hotel Apartamentos Otorongo, responded to this review

    Thanks for your comments , we are glad you had a good/long stay with us. More 

    Guayaquil
    Level Contributor
    6 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    2 of 5 stars Reviewed January 7, 2015 via mobile

    It's been like 7 or 8 years since I stayed with my family at this suites in Cuenca, at that time I remember they were cheap and modest but clean, the service was good, and the place, which had a nice garden in the middle where my kid used to play, was taken care of. I decided to book there... More 

    Was this review helpful? Yes 1
    happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

    We regret you had a bad experience with us, I just want to remark if you had visited us 8 years a go, you should notice than we don’t have carpets anymore , we have replace them for wooden floors. The windows of the apartments facing the street now they are sound proof, ceiling had been entirely replace, just to... More 

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