We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 48 Cuenca hotels

Hotel Apartamentos Otorongo

Av. 12 de Abril y Guayas, Cuenca, Ecuador
Hotel amenities
  • Overview
  • Reviews (45)
  • Photos (60)
  • Amenities
  • Q&A
  • Room tips (19)
  • Location
  • More
Hotel Apartamentos Otorongo
Ranked #11 of 48 hotels in Cuenca
Certificate of Excellence 2014
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Cuenca
Check In Check Out
Write a Review

45 people have reviewed this hotel

Traveler rating
    25
    15
    4
    1
    0
See reviews for
13
20
6
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Cuenca, Ecuador
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 5, 2014

These apartments are fully furnished, including cleaning everyday with sheets and towels replaced once a week. Read your responsibilities on the information located in each apartment. There is no smoking except at the river and the street in front of the apartments. Two stories. Family friendly, it's a neighborhood and you will meet your neighbors. As many gringos are at... More

Was this review helpful? Yes 1
HulkCuencaEcuador, Propietario at Hotel Apartamentos Otorongo, responded to this review

We are delighted with your review, hope to see you soon in the close future More

Thunder Bay, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

We're just a week into our month-long stay in the Tomebamba Suite but know for sure that it was the right choice for a stay of any length. The churning, backyard river is a soothing reading spot, the inner courtyard is lush and fragrant and the walk downtown can be either mostly riverside or a varied mix with city streets.... More

Was this review helpful? Yes
HulkCuencaEcuador, Propietario at Hotel Apartamentos Otorongo, responded to this review

I guess, you are raising the bar too high , like a cabin in the Canadian countryside, we hope not to disappoint future customers , very very very flatter with that More

Maine
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 14, 2014

The apartments are clean, comfortable and a great value. The setting is beautiful and the staff is helpful and friendly and can arrange for tours or assist with taxis, buses, and translation. You can also save money by purchasing delicious fresh food from the markets in town and prepare it in your own kitchen. If you don't feel like making... More

Was this review helpful? Yes
HulkCuencaEcuador, Gerente at Hotel Apartamentos Otorongo, responded to this review

Thank for your comments. we are very please, than you felt like home @ Otorongo, hope to see you in the close future More

Gig Harbor, WA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2014

Planned a six-week stay in Cuenca and did a lot of Internet searching to find a nice place for the two of us. The Apartamentos Ortorongo turned out very well. The apartments—within easy walking distance to the center of Cuenca—have some beautiful flora, and the sound of the Tomebamba River is wonderful. The buildings are between twenty and thirty years... More

Was this review helpful? Yes
HulkCuencaEcuador, Propietario at Hotel Apartamentos Otorongo, responded to this review

It was a pleasure to have both of you here . We hope you enjoy Quito as much as Cuenca . We are looking forward to have you back in the close future. More

Grand Beach, MI
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 24, 2014

Although the Apartamentos Otorongo could use a little cosmetic updating--the tiles in our unit were the color of bandaids, and many were cracked--the staff here does a tremendous job of keeping the place spotless and, at about $30 a night for a one-bedroom apartment in walking distance of Cuenca's old town, the price is tough to beat. Apartamentos Otorongo was... More

Was this review helpful? Yes 3
HulkCuencaEcuador, Propietario at Hotel Apartamentos Otorongo, responded to this review

Thanks for your comments, we are glad you had a good time with us. Certainly, some of our apartments need a cosmetic upgrade, matter of fact we are in the process. We will love to do a complete overhaul at once, to get everything nicer. But we can not close the business entirely while we do that. Hope next time... More

Cuenca, Ecuador
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 4, 2014

I was looking for a place to hang my hat in Cuenca with my little dog while looking for more permanent accommodation. Otorongo was perfect for this. It is dog-friendly with a lovely green garden area that is a little oasis in the city. Cooking facilities, TV, internet and reliable hot water made my little apartment a comfortable home while... More

Was this review helpful? Yes 3
Portland, Oregon
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 23, 2014

We booked our room at Hotel Otorongo as a home base while getting acquainted with Cuenca. The room was perfect for a small family to get their bearings.. (Kitchen, bedroom, bathroom and the staff even pulled out an extra bed for one of our children to sleep on) They do have two bedroom suites but we were a bit late... More

Was this review helpful? Yes
San Antonio, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 7, 2013

The person who stayed a couple of days and rated this place "poor" is not to be trusted. I've stayed here on 3 different occasions for a total of 5 months and take exception with people who stay a day or two and give a critique that is completely out of line with what many other people rate this hotel.... More

Was this review helpful? Yes 5
Cuenca, Ecuador
Top Contributor
58 reviews 58 reviews
9 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed October 30, 2013

We stayed for less than a week while waiting for our container to arrive from the States. We had prepaid for two weeks, but the hotel was cold, uncomfortable, noisy and a bit seedy. We found that our obtainer was delayed for two weeks, and decided to put some extra money into making our condo comfy rather than extend our... More

Was this review helpful? Yes 3
HulkCuencaEcuador, Owner at Hotel Apartamentos Otorongo, responded to this review

Dear customer Unfortunately your review is coming from a blackmailing, so it couldn't be taken seriously. According to Trip Advisor policies I will keep your identity anonymous, however here a copy of the booking confirmation you had received. BOOKING CONFIRMATION After receiving your deposit we gladly confirm your reservation, on the dates previously agreed. Your checking time is 2:00 PM... More

Joplin, MO
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 20, 2013

We stayed at the Hotel Apartementos Otorongo for about two weeks. The staff was exceptionally helpful and always available. The rooms were very clean and daily housekeeping is included. Laundry was a bit extra, but it came back the same day all neatly folded. This hotel/apartment is located in the older historic part of Cuenca. Walking to everything we wanted... More

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Hotel Apartamentos Otorongo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Apartamentos Otorongo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Apartamentos Otorongo

Address: Av. 12 de Abril y Guayas, Cuenca, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range (Based on Average Rates): $

60 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Dining (1)
Viewed
Hotel & grounds (7)
Viewed
Family/play areas (3)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
View from room (2)
Viewed
Other (37)

Amenities

Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style
#2 Best Value Hotel in Cuenca #8 Romantic Hotel in Cuenca
Official Description (provided by the hotel)
Fully furnished apartments, with a cozy environment, located at the river banks of Tomebamba, 10 minutes walking from downtown Cuenca. We are upgrading our facilities!!!! In January 2011 we began extensive renovation. New wooden flooring is being installed in all apartments, cabinets and closets are being renovated, upgrading and re-landscaping of our exterior areas. This ongoing process will be finished in December; our goal is to provide a very functional and comfortable homey environment for all of our guests. ... more   less 
Number of rooms
15

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    Bookmark for later
    Save Saved
    You added Hotel Apartamentos Otorongo to your Saves list