We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 41 Cuenca B&Bs / inns

Hotel Santa Monica

3.0 of 5 Small Hotel   |   Sucre 680 y Borrero, Cuenca, Ecuador
Hotel amenities
Save Saved
You added Hotel Santa Monica to your Saves list
Hotel Santa Monica
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #14 of 41 Cuenca B&B and Inns
A recent review
4 of 5 stars Reviewed March 20, 2014
JohnP845 Portland, Oregon
  • Reviews (29)
  • Photos (23)
  • Amenities
  • Room tips (3)
  • Location
  • More
Write a Review

29 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 20, 2014

We picked this hotel based on location and reviews and were quite pleased with our choice. The room was very nice, roomy and comfortable. It would be hard to beat the location. One block away is the old cathedral and Parque Calderon, and the new cathedral is just beyond that. Pretty much every attraction is within easy walking distance. The... More

Was this review helpful? Yes
Prague, Czech Republic
Top Contributor
51 reviews 51 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 3, 2014

Though in Europe it would rank three stars only, if coming to Cuenca again we wouldn´t hesitate to choose this hotel again. Both staff members and the owner, Mrs. Monica Delgado, made our stay extremely pleasant and comfortable, giving us a helpful hand whenever we asked something, and even without asking. Our room was very clean, large and comfortable, with... More

Was this review helpful? Yes 1
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 23, 2013

My family and I really enjoyed our stay at the Santa Monica. The location is fantastic just one block from the city center. The rooms are large and very clean. The owner, Monica, is gracious and helpful. And the staff was outstanding. Veronica and Jaime went out of their way to help whenever they could. Stop looking this is the... More

Was this review helpful? Yes 1
Cincinnati, Ohio
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 23, 2013

Thank you Monica, Veronica, and Hame who helped make our 5 night Cuenca stay exceptional. They helped in any and every way to make our stay pleasant. Rooms are spacious, bathrooms are clean, beds are comfortable, and breakfast is nice. There is an older section in the rear under renovations. No need to look further.

Was this review helpful? Yes
Melbourne, Australia
16 reviews 16 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 7, 2013

Hotel was nicely located in the middle of Cuenca, just a block from the main Cathedral & Square, so very handy to everything. Good service from staff, who had a smattering of English together with our smattering of Spanish. The breakfast was up on the 6th Floor, & the first morning we were there, was over Easter, so by the... More

Was this review helpful? Yes
Top Contributor
152 reviews 152 reviews
117 hotel reviews
144 helpful votes 144 helpful votes
3 of 5 stars Reviewed September 24, 2012

The hotel is located in downtown Cuenca, aprox. 15 minutes from the airport. Checkin was quick; the staff helpful. The corridors are a bit dark - and the hotel seems to be old. I had a very large room - with two beds and a bathroom. Nothing fancy - but practical. Internet connection (WIFI) was free, but very slow -... More

Was this review helpful? Yes
Allegan, Michigan
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 19, 2012

This hotel is located near great restaurants, and is an easy walk to all the city attractions. The staff was extremely helpful, the breakfasts were adequate but nothing fancy, and the parking was free. We had a room on the top floor, only one other room up there, and we had a large living room area and huge balcony all... More

Was this review helpful? Yes 1
Lake Geneva, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 19, 2011

I would give it a 3 1/2 stars. For customer service I would give it a 5 Star ! There was a lady (born in Columbia, and I think her name was Andrea) that works the front desk that also speaks English. She gave us 5 Star treatment for our family. We needed Cell phones, she told me where to... More

Was this review helpful? Yes
Hong Kong, China
Top Contributor
67 reviews 67 reviews
29 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed June 1, 2011

I had booked a different hotel in Cuenca, but only stayed there for one night because I didn't like it at all. Since it was Easter holidays, most hotels and hostels were fully booked. Except for Santa Monica, that is. When I first saw the room I liked it a lot: very spacious with a king size bed and a... More

Was this review helpful? Yes 1
Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 12, 2010

Stayed here for 3 nightes in December 2010 while on a trip around ecuador. The location was superb. Only a few blocks, easily walkable to centro historico and all the good stuff like cathedrals, restaurants, and markets. Room was very clean, bed was very comfortable. Breakfast was excellent. Staff was great. The only complaint is that the room was a... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hotel Santa Monica, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Santa Monica? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Santa Monica

Address: Sucre 680 y Borrero, Cuenca, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Santa Monica 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Tingo, BookingOdigeoWL, Expedia and Venere so you can book your Hotel Santa Monica reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

23 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (8)
Room/suite (3)
Hotel & grounds (3)
Other (2)

Management photos: Courtesy of the property manager

All management photos (16)
Hotel & grounds (7)
Dining (4)
Room/suite (3)
Other (2)


Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Class
Official Description (provided by the hotel)
We are a Hotel with a new style of lodging, located in the historical center of the City of Cuenca, in the commercial area, banking and tourism of the city, completely adapted to make your stay the most pleasant and enjoyable experience. ... more   less 
Number of rooms

See which rooms travelers prefer