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Hotel Santa Monica

Sucre 680 y Borrero, Cuenca, Ecuador
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Hotel Santa Monica
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Hotel Santa Monica
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36 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very nice hotel, nice location and good personnel. Hotel was located one block away from the Parque Calderon, in the heart of colonial Cuenca so It was very convenient, we could walk every place and it was close to every good thing to see or do in the city. Room was big and comfy, and it included breakfast so the... More 

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Colorado Springs, Colorado
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 13, 2014

quality aesthetics; very nice, helpful personnel; no business center at all; good breakfast included but the same buffet daily except for potato entre. Internet access is spotty and sometimes very poor/slow.

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Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 20, 2014

We picked this hotel based on location and reviews and were quite pleased with our choice. The room was very nice, roomy and comfortable. It would be hard to beat the location. One block away is the old cathedral and Parque Calderon, and the new cathedral is just beyond that. Pretty much every attraction is within easy walking distance. The... More 

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Prague, Czech Republic
Top Contributor
62 reviews 62 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 3, 2014

Though in Europe it would rank three stars only, if coming to Cuenca again we wouldn´t hesitate to choose this hotel again. Both staff members and the owner, Mrs. Monica Delgado, made our stay extremely pleasant and comfortable, giving us a helpful hand whenever we asked something, and even without asking. Our room was very clean, large and comfortable, with... More 

Was this review helpful? Yes 1
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 23, 2013

My family and I really enjoyed our stay at the Santa Monica. The location is fantastic just one block from the city center. The rooms are large and very clean. The owner, Monica, is gracious and helpful. And the staff was outstanding. Veronica and Jaime went out of their way to help whenever they could. Stop looking this is the... More 

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Cincinnati, Ohio
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 23, 2013

Thank you Monica, Veronica, and Hame who helped make our 5 night Cuenca stay exceptional. They helped in any and every way to make our stay pleasant. Rooms are spacious, bathrooms are clean, beds are comfortable, and breakfast is nice. There is an older section in the rear under renovations. No need to look further.

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Melbourne, Australia
16 reviews 16 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 7, 2013

Hotel was nicely located in the middle of Cuenca, just a block from the main Cathedral & Square, so very handy to everything. Good service from staff, who had a smattering of English together with our smattering of Spanish. The breakfast was up on the 6th Floor, & the first morning we were there, was over Easter, so by the... More 

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Top Contributor
173 reviews 173 reviews
123 hotel reviews
167 helpful votes 167 helpful votes
3 of 5 stars Reviewed September 24, 2012

The hotel is located in downtown Cuenca, aprox. 15 minutes from the airport. Checkin was quick; the staff helpful. The corridors are a bit dark - and the hotel seems to be old. I had a very large room - with two beds and a bathroom. Nothing fancy - but practical. Internet connection (WIFI) was free, but very slow -... More 

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Allegan, Michigan
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 19, 2012

This hotel is located near great restaurants, and is an easy walk to all the city attractions. The staff was extremely helpful, the breakfasts were adequate but nothing fancy, and the parking was free. We had a room on the top floor, only one other room up there, and we had a large living room area and huge balcony all... More 

Was this review helpful? Yes 1
Lake Geneva, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 19, 2011

I would give it a 3 1/2 stars. For customer service I would give it a 5 Star ! There was a lady (born in Columbia, and I think her name was Andrea) that works the front desk that also speaks English. She gave us 5 Star treatment for our family. We needed Cell phones, she told me where to... More 

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Additional Information about Hotel Santa Monica

Address: Sucre 680 y Borrero, Cuenca, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Santa Monica 3*
Number of rooms: 30
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