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Hotel Santa Monica

3.0 of 5 Sucre 680 y Borrero, Cuenca, Ecuador
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32 reviews from our community

Traveler rating
    8
    12
    9
    3
    0
See reviews for
5
9
3
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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  • All months
    (32)
  • Mar-May only
    (5)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (12)
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Colorado Springs, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 13, 2014

quality aesthetics; very nice, helpful personnel; no business center at all; good breakfast included but the same buffet daily except for potato entre. Internet access is spotty and sometimes very poor/slow.

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Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 20, 2014

We picked this hotel based on location and reviews and were quite pleased with our choice. The room was very nice, roomy and comfortable. It would be hard to beat the location. One block away is the old cathedral and Parque Calderon, and the new cathedral is just beyond that. Pretty much every attraction is within easy walking distance. The... More 

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Prague, Czech Republic
Top Contributor
51 reviews 51 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 3, 2014

Though in Europe it would rank three stars only, if coming to Cuenca again we wouldn´t hesitate to choose this hotel again. Both staff members and the owner, Mrs. Monica Delgado, made our stay extremely pleasant and comfortable, giving us a helpful hand whenever we asked something, and even without asking. Our room was very clean, large and comfortable, with... More 

Was this review helpful? Yes 1
Ohio
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 23, 2013

My family and I really enjoyed our stay at the Santa Monica. The location is fantastic just one block from the city center. The rooms are large and very clean. The owner, Monica, is gracious and helpful. And the staff was outstanding. Veronica and Jaime went out of their way to help whenever they could. Stop looking this is the... More 

Was this review helpful? Yes 1
Cincinnati, Ohio
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 23, 2013

Thank you Monica, Veronica, and Hame who helped make our 5 night Cuenca stay exceptional. They helped in any and every way to make our stay pleasant. Rooms are spacious, bathrooms are clean, beds are comfortable, and breakfast is nice. There is an older section in the rear under renovations. No need to look further.

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Melbourne, Australia
Contributor
16 reviews 16 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 7, 2013

Hotel was nicely located in the middle of Cuenca, just a block from the main Cathedral & Square, so very handy to everything. Good service from staff, who had a smattering of English together with our smattering of Spanish. The breakfast was up on the 6th Floor, & the first morning we were there, was over Easter, so by the... More 

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Bogotá
Top Contributor
173 reviews 173 reviews
123 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed September 24, 2012

The hotel is located in downtown Cuenca, aprox. 15 minutes from the airport. Checkin was quick; the staff helpful. The corridors are a bit dark - and the hotel seems to be old. I had a very large room - with two beds and a bathroom. Nothing fancy - but practical. Internet connection (WIFI) was free, but very slow -... More 

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Allegan, Michigan
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 19, 2012

This hotel is located near great restaurants, and is an easy walk to all the city attractions. The staff was extremely helpful, the breakfasts were adequate but nothing fancy, and the parking was free. We had a room on the top floor, only one other room up there, and we had a large living room area and huge balcony all... More 

Was this review helpful? Yes 1
Lake Geneva, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 19, 2011

I would give it a 3 1/2 stars. For customer service I would give it a 5 Star ! There was a lady (born in Columbia, and I think her name was Andrea) that works the front desk that also speaks English. She gave us 5 Star treatment for our family. We needed Cell phones, she told me where to... More 

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Hong Kong, China
Top Contributor
69 reviews 69 reviews
30 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed June 1, 2011

I had booked a different hotel in Cuenca, but only stayed there for one night because I didn't like it at all. Since it was Easter holidays, most hotels and hostels were fully booked. Except for Santa Monica, that is. When I first saw the room I liked it a lot: very spacious with a king size bed and a... More 

Was this review helpful? Yes 2
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Additional Information about Hotel Santa Monica

Address: Sucre 680 y Borrero, Cuenca, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Santa Monica 3*
Number of rooms: 30
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