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Hotel Santa Monica

Sucre 680 y Borrero, Cuenca, Ecuador
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50 Reviews from our TripAdvisor Community

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Birmingham, Alabama
1 review
5 of 5 stars Reviewed 1 week ago

We spent Christmas at Hotel Santa Monica and highly recommend staying at this Hotel in Cuenca. The staff is extremely friendly and very helpful. The rooms are very spacious, comfortable and very nicely decorated. Love the location, only 2 blocks away from downtown Cuenca and close to shopping. The food is really good and love the fact that with kids... More 

Review collected in partnership with this hotel

Helpful?
Thank cpedicord
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review

Thanks for your visit and review, we hope to visit us again on your next trip to Cuenca. More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

My family and I stayed in Dec 2015 and were so impressed with how beautiful this Hotel was and how friendly the staff is. The hotel is 2 blocks away from downtown Cuenca, a great location. The rooms are very comfortable and with two kids the fact that they have a restaurant is a relief for parents, and the food... More 

Helpful?
Thank Maria P
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review
Google Translation

Muchas Gracias por sus comentarios, esto nos anima a seguir trabajando, esperamos su pronto retorno. More 

Cuenca
2 reviews
5 of 5 stars Reviewed May 26, 2015

As others have said the hotel is just 2 blocks away from the center of the historic area. The staff is very helpful in suggested places to see, restaurants for dining. And, the price is very competitive.

Helpful?
Thank John K
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review

Thank you for visit our hotel, I hope see you again. More 

Massachusetts
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 7, 2015

This hotel is right in the middle of everything: short walking distance to restaurants, cathedrals, markets, shops, you name it. We stayed for 6 nights during Jan/Feb at would go back in a heartbeat. We chose a room with balcony overlooking the street. There was a little street noise in the morning and evening, but fine at night. The free... More 

Helpful?
Thank Stagen
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review

Thanks for visit Hotel Santa Monica, we hope see you soon in your next trip to Cuenca. More 

Calgary, Canada
Level Contributor
70 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed March 6, 2015 via mobile

I was with a large group on a mission and stayed with them at this hotel. The room facing the street was super noisy found it hard to get a good night sleep and I'm a sound sleeper. The Wifi was absolutely the pits our room was across the hall from the wifi hub but couldn't get a good connection... More 

Helpful?
Thank Dats_Photography
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review
Google Translation

Estimado Cliente: nos da mucho pena que usted haya tenido problemas en nuestro hotel, nos hubiera gustado saber ese momento,... More 

Jakarta
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 18, 2015

Very nice hotel, nice location and good personnel. Hotel was located one block away from the Parque Calderon, in the heart of colonial Cuenca so It was very convenient, we could walk every place and it was close to every good thing to see or do in the city. Room was big and comfy, and it included breakfast so the... More 

Helpful?
Thank Raxe_201
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review
Google Translation

Gracias por visitar Hotel Santa Monica, vamos a tomar muy en cuenta su sugerencia con el tema del ruido, esperamos... More 

Colorado Springs, Colorado
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 13, 2014

quality aesthetics; very nice, helpful personnel; no business center at all; good breakfast included but the same buffet daily except for potato entre. Internet access is spotty and sometimes very poor/slow.

Helpful?
Thank ervbontrager
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review
Google Translation

Estimado Huesped: Reciba un saludo de Hotel Santa Monica, le comento que al momento hemos realizado algunos cambios y remodelaciones... More 

Portland, Oregon
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 20, 2014

We picked this hotel based on location and reviews and were quite pleased with our choice. The room was very nice, roomy and comfortable. It would be hard to beat the location. One block away is the old cathedral and Parque Calderon, and the new cathedral is just beyond that. Pretty much every attraction is within easy walking distance. The... More 

Helpful?
Thank JohnP845
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review

Thanks for visiting our hotel , waiting for you in your next trip to the city of Cuenca More 

Prague, Czech Republic
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed February 3, 2014

Though in Europe it would rank three stars only, if coming to Cuenca again we wouldn´t hesitate to choose this hotel again. Both staff members and the owner, Mrs. Monica Delgado, made our stay extremely pleasant and comfortable, giving us a helpful hand whenever we asked something, and even without asking. Our room was very clean, large and comfortable, with... More 

Helpful?
1 Thank Svatava K
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review

Thanks for your visit and comments to our hotel , waiting for you in your next trip to the city of Cuenca More 

Ohio
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed September 23, 2013

My family and I really enjoyed our stay at the Santa Monica. The location is fantastic just one block from the city center. The rooms are large and very clean. The owner, Monica, is gracious and helpful. And the staff was outstanding. Veronica and Jaime went out of their way to help whenever they could. Stop looking this is the... More 

Helpful?
1 Thank Chuck S
SANTA MONICA H, Gerente at Hotel Santa Monica, responded to this review

Thanks for your visit and comments to our hotel , waiting for you in your next trip to the city of Cuenca More 

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