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All 48 Cuenca hotels

Hotel Casa del Aguila

3.0 of 5 Hotel   |   Mariscal Sucre 13 - 56 | between Juan Montalvo and Esteves de Toral, Cuenca EC010111, Ecuador
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Hotel Casa del Aguila
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Ranked #3 of 48 hotels in Cuenca
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Valerie B
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  • Reviews (145)
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  • Room tips (29)
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145 people have reviewed this hotel

Traveler rating
    96
    43
    6
    0
    0
See reviews for
21
71
16
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Very good service and kind staff, good location, good bed, good shower, good breakfast. We were in rooms 16 and 10 and they were very good. It seems that some rooms were not as good though. But for us, this was a really good experience. I was stressed about the noise because the hotel has a central location and my... More

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ontario, canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed for two nights, during a month long trip to Ecuador with our kids ages ten and twelve. We had a family room, with a queen and two double beds. It is beautifully appointed hotel, with antiques and lots of unique spaces to sit and relax. While we were there the receptionist Cynthia Chacou made numerous suggestions on... More

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Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My 2nd visit. Very friendly staff, clean comfortable rooms and perfect location. It's an easy walk to central Cuenca and only a couple of blocks from San Sabas, one of the nicest restaurant finds in Cuenca. Stay here.....you won't be disappointed.

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Cuenca, Ecuador
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We use this hotel for visiting teams. Wonderful atmosphere. Peaceful and always smells heavenly with rose pedals floating in the fountain in the courtyard. The staff is friendly and helpful. Location is perfect too to be close to Centro. Shopping, restaurants, museums, cathedrals are nearby.

Was this review helpful? Yes
Hotel A, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Rebbeca D., We love your review! Thank you very much for sharing your comments with us on Tripadvisor! We are truly happy to read that you enjoyed the hotel and all its atmosphere. Thank you one more time for your wonderful words, and we hope to have news from you if you come back to Cuenca. Yours sincerely, Cynthia... More

Ixelles, Belgium
Top Contributor
64 reviews 64 reviews
24 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our stay at the "eagle's house". Settings are great in a colonial house with a fountain and candles at night. Staff was very friendly and professional, speaking English and French Rooms were very clean and the bed was super comfortable (queen size, not the usual small double bed). Breakfast was good and changed everyday, with some days... More

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Hotel A, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Romain, It was a pleasure to welcome you at Hotel Casa del Águila. We thank you very much for sharing your wonderful comments! Your positive opinions make us feel more willing to give a better service every day. We hope to have the pleasure to welcome you back soon. Best regards from Cuenca, Cynthia Chacón Reservations Department More

Mascotte, Florida
1 review
5 of 5 stars Reviewed July 14, 2014

This lovely hotel provided everything we needed - comfort, location, and Ecuadorian hospitality! There is no better place to stay in Cuenca. The staff was friendly and were always able to assist us with any questions. The clean rooms had a great shower with chocolate shampoo!

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Hotel A, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Melinda S., It was such a pleasure to welcome you! We want to thank you for sharing these wonderful comments on Tripadvisor. We are thrilled to read that your stay was very confortable and we were deligthted to assist you. We hope to welcome you back to this beautiful city. Have an excellent day! Cynthia Chacón Reservations Department More

Cuenca, Ecuador
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 11, 2014

When family came to visit me in Cuenca in April 2014, I searched for some time to find the right hotel for them to stay in. I finally selected Casa del Aguila, and was very glad I did. My family loved the atmosphere--a true colonial gem of a mansion turned boutique hotel, strategically located close to Plaza San Sebastian and... More

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Hotel A, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Joel We thank you very much for your valuable time when writing this comment. We are really happy to know that you had a good stay. The entire team is thrilled to hear that their service was thoughful. Thanks for choosing us, and we hope to have the pleasure to welcome you back in the near future. Yours sincerely,... More

Peoria, Arizona
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 1, 2014

We were amazed the moment the front door opened to the Hotel. We saw the inner courtyard with the fountain full of rose petals, and then our beautiful suite with antique furniture, romantic bed, roses, and other complimentary indulgences. Located only four blocks from the central area of downtown Cuenca, we were able to walk all over as we went... More

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Hotel A, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Paul N., Thank you very much for your wonderful words on Tripadvisor! We are happy to know that you liked the room details. We think in them in order to make your stay memorable. Thank you for your comments about our team. Loving what we do is important and we try to reflect it in our hospitality and service.... More

Amsterdam, The Netherlands
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

I stayed at this lovely hotel two weeks ago. The staff were most helpful and the hotel is a lovely old house is central Cuenca. The rooms albeit basic, are clean and comfy and the shower wonderfully warm! I would have no hesitation in staying here again in the future.

Was this review helpful? Yes
Hotel A, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Marianne What a great comment on Tripadvisor. Thank you very much for your valuable time! It was a pleasure to read that you enjoyed your stay at Hotel Casa del Aguila. We were very pleased to assist you. All our team will be very enthusiastict for your next visit at the hotel. Yours sincerely, Cynthia Chacón Reservations Department More

Fernie, BC
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 23, 2014

This was a lovely restored old hose very close to the old part of town and centrally located to all the sites. The chocolates, wine and roses were a very welcoming touch. The staff were very helpful including suggestions of restaurants all of which we tried and found exceptional. The breakfast was varied and good.

Was this review helpful? Yes
Hotel A, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Janice K., Thank you very much for staying with us at Hotel Casa del Águila, and for sharing your impressions on Tripadvisor! We are enthusiastic to know that you liked the hotel details in your room, and it was a real pleasure to assist you with suggestions for restaurants. We hope to have the pleasure to welcome you back... More

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Additional Information about Hotel Casa del Aguila

Address: Mariscal Sucre 13 - 56 | between Juan Montalvo and Esteves de Toral, Cuenca EC010111, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Casa del Aguila 3*
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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#2 Romantic Hotel in Cuenca #3 Family Hotel in Cuenca #5 Business Hotel in Cuenca
Hotel Class
Official Description (provided by the hotel)
Is located in a pictorial colonial-style building, which takes us back to a time full of tradition and magnetism in Cuenca. Located in one of the most beautiful places of the Historical center, the most important attraction is the diversity of all elements spread in its common areas and the magnificent conservative details in its decoration, which provide a different personality to the hotel. ... more   less 
Number of rooms
17

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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