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Hotel Casa del Aguila

Travelers' Choice award winner
Mariscal Sucre 13 - 56 | between Juan Montalvo and Esteves de Toral, Cuenca EC010111, Ecuador
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Hotel Casa del Aguila
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187 reviews from our community

Traveler rating
    117
    61
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just spent a few nights at this hotel in downtown Cuenca. It is in a restored spanish style mansion. Beautifully decorated and very comfortable. Location was great and the manager, Cynthia, was lovely. She was super helpful, spoke English beautifully and gave us fantastic restaurant recommendations as well as activity recommendations. We did everything she suggested and she was... More 

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Toronto, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As soon as you walk in you are greeted with a beautiful smell in the reception area (honestly you just want to walk back and forth to keep smelling it!). The staff were kind, helpful and courteous. The rooms are quite divine and the entire building has a quirky, courtyard charm, with a bit of turkish luxury thrown in. Amazing... More 

Was this review helpful? Yes 1
Sarasota, Florida
Top Contributor
70 reviews 70 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 3 nights in March/April in a Suite. It was actually one large room somewhat smaller than advertised in square feet on the net but very nice. Tall ceilings, Large Bed and very comfortable facing the street with a small balcony. This is an old nunnery - a house very old and with issues of constant upkeep but nothing... More 

Was this review helpful? Yes 1
Quito, Ecuador
Top Contributor
54 reviews 54 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 5, 2015

This is a very nice hotel with a warm decoration, It´s an old colonial house that has been very well adapted to be a hotel. Decoration is very nice and provides a cozy athosphere . Along the rooms you have some nice spaces where you can sit, relax and chill. Rooms and bathrooms are very clean. I recomend the higher... More 

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Hotel A, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear client, Thank you so much for staying with us and for taking the time to write such a wonderful review! We are glad to know you liked our location, decoration and all our hotel atmosphere. We are also thrilled that you found our service good and that you enjoyed our city. We look forward to welcoming you back soon.... More 

Lunenburg, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 6, 2015

Casa del Aguila is a lovely hotel in downtown Cuenca. We enjoyed our stay there. The hotel is in an old house with an inner courtyard, with beautiful plants and lots of light. The rooms are very clean and the bathrooms spacious with amazing showers, and chocolate/coffee scented soaps. The service is excellent. Very helpful lobby people, they had excellent... More 

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Hotel A, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Guest, We thank you very much for leaving your wonderful opinion about the hotel. We are eager to know that you enjoyed your stay and our services, and that our team did a great job, specially for you. Thanks for your observation on Internet. We have made some changes in this area in order to have a better quality... More 

Austria
Top Contributor
50 reviews 50 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 5, 2015

We stayed in this hotel for some days and it was always a pleasure to be there. The rooms and the hotel is very clean, I've never seen in a hotel of this class that the personal was cleaning everything (including all the hidden areas, e.g. between the guardrails). Breakfast will be offered as buffet and you get every days... More 

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Hotel A, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear client, Thank you very much for your wonderful impressions on Tripadvisor. For us, it is really important to read that you enjoyed the hotel, our services and the location. The entire staff is very eager for this great feedback. Thank you one more time for sharing your experience and we hope to have the pleasure to welcome you back... More 

The Dalles, Oregon
Top Contributor
81 reviews 81 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 3, 2015

Casa del Aguila is located a few blocks west of the new Cathedral, an easy 5 minute walk. If you're coming from the airport, it is a $2-$3 taxi ride to the hotel. The hotel is located on Mariscal Sucre street which is a one way going east street, so instruct the taxi driver to go west to Esteves de... More 

Was this review helpful? Yes 1
Hotel A, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear client, Thank you very much for your kind opinion. We are truly glad to know that you have not only enjoyed your stay at Casa del Aguila, but your stay in Cuenca. Your valuable comment motivate us to provide every time all our best. Thank you one more time, and don't hesitate to contact us in the future, we'll... More 

Cleveland, Oh
Top Contributor
187 reviews 187 reviews
54 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed January 30, 2015

This is a beautiful small little hotel located in a nice street five blocks away from the center of town. It is housed in a 200 year old mansion and most of the rooms are facing an inner courtyard. The rooms are small but clean and beautifully appointed. There are many common areas, sitting rooms, patios and the courtyard with... More 

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Hotel A, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Guest, Thank you very much for writing this feed-back about the hotel on TripAdvisor. We feel good to know that you were overall satisfied with our services. On the other side, thanks for your remarks on breakfast. We apprecaite your opinion about this area. We have made some changes to achieve a better quality service and we truly have... More 

Annapolis, Maryland, United States
1 review
5 of 5 stars Reviewed January 26, 2015

This has to be one of the best deals going in Quenca. The hotel is in a beautifully restored colonial mansion, kept immaculately clean by an invariably friendly staff, located just a few minutes walk from the main square and most other attractions. The rooms are somewhat small, but they are comfortably and tastefully appointed, and there's always ample hot... More 

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Hotel A, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear John C Thank you very much for this wonderful comment! It was indeed a real pleasure to know that your stay was pleasant and that you appreciated our common areas and your room. Beyond the motivation that your comment generates to us, it help us to keep giving our best to our clients. We all look forward to welcoming... More 

Santiago Metropolitan Region, Chile
Top Contributor
60 reviews 60 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 21, 2015

Beautiful hotel, very relaxing and peaceful. Good location, friendly service and quiet rooms (and amazing chocolate shampoo & conditioner!). The only single thing I would say that lets it down is the breakfast - nothing very exciting, hot food not very fresh, hot water for tea ran out a couple of times. Having said that, everything else about the hotel... More 

Was this review helpful? Yes
Hotel A, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Client, Thank you very much for your valuable opinion on Tirpadvisor. We are glad to know that you enjoyed your time with us. Moreover, thanks for your remarks on breakfast. We have made some changes in this service in order to provide a better quality to our clients. We are grateful for your important feed-back becuase this will help... More 

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