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Hostal Villa Nova Inn

Travelers' Choice award winner
Paseo 3 de Noviembre | 24-06 y Escalinatas, Cuenca 010150, Ecuador
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Hostal Villa Nova Inn
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Hostal Villa Nova Inn
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73 reviews from our community

Traveler rating
    31
    22
    10
    6
    4
See reviews for
15
26
22
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The location is great for getting visas done! But the gate to the lobby gets closed at night, and no one is there until 7AM to let you out! I asked for a wakeup call at 6 AM - didn't get one. I needed to leave by 6:45 AM, and no one showed up until 7 AM! The place needs... More 

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Quito, Ecuador
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 19, 2015

Unfortunately, the management of this place has changed and things have gone downhill very quickly! When we arrived, it had the feeling of a place that might be acceptable if they could actually clean it a bit more thoroughly. It reminded me of my Peace Corps days when I would not want to touch anything... I wished I had taken... More 

Was this review helpful? Yes 1
Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2014

Opening the window and beholding the grass-lined Tomebamba river, I realized we had made the right choice. For our first time to Cuenca we were looking for an authentic and comfortable experience. We also wanted to stay somewhere close to the heart of this beautiful city. Of all the hotels where my lady and I could have spent a wonderful... More 

Was this review helpful? Yes 1
Aiken,SC
Contributor
18 reviews 18 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 28, 2014

The Villa Nova Inn and the staff made our stay in Cuenca feel like we were among friends and family. I am listing what few cons there were simply to give the reader an honest impression. Do note that the pros far outweighed them and that is why the overall rating given was a five.The Cons: 1. The shower enclosure... More 

Was this review helpful? Yes 2
Cuenca, Ecuador
Contributor
12 reviews 12 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 17, 2014

We really enjoyed our stay at the Villa Nova. The sound of the river was great, and we liked being so close to el centro without being in it. The staff was accommodating and helpful, and our rooms were clean and comfortable. Our kids liked it a lot, too.

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San Francisco, California
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 4, 2014

I was planning on staying for 3-4 days and wound up staying 6. Bill the manager is very nice and welcoming. The rooms are pleasant though some renovations are planned in the future. I'd avoid room #3 only because the noise from the bar/restaurant carries into it but otherwise is nice and basic. The rooms in the front overlook the... More 

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Norfolk, VA
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 20, 2014

My wife used a third-party internet service (expedia.com) to book a room for one night; upon check-in we were told there was no reservation. Our reservation had been guaranteed with a credit card. The hotel general manager did draft a letter absolving us of all financial penalties for not staying the night, even though the hotel cancelled the reservation. Very... More 

Was this review helpful? Yes 1
london
Top Contributor
76 reviews 76 reviews
20 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed April 14, 2014

I stayed at the Vlila Nova one evening as it was the perfect spot, right on the river overlooking the river and Parque de la Madre. The rooms were great but the service was exceptional - Bill, Deloss and Webster made my trip ten times better. Great bar, great service, great breakfast, value for money and a prime spot to... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2014

Bill took excellent care of me and my family. This was our first trip to Ecuador. The morning breakfast is fresh and delicious. Rooms are very clean and the service exceeded our expectations we can't wait to return

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Fairfield, Iowa
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2014

We had a wonderful time at the Villa Nova. It is located in an ideal part of Cuenca, right on the River, and we could hear it rushing over the rocks day and night, which was very soothing to us. The service was absolutely wonderful, and the Manager and staff always very helpful and responsive. The rooms are not luxury,... More 

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