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Hostal Villa Nova Inn

Travelers' Choice award winner
Paseo 3 de Noviembre | 24-06 y Escalinatas, Cuenca 010150, Ecuador
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Hostal Villa Nova Inn
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73%
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KEY AMENITIES
Room Service
Restaurant
Free Breakfast
Bar/Lounge
Free High Speed Internet ( WiFi )
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Hostal Villa Nova Inn
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    73 Reviews from our TripAdvisor Community

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    Traveler rating
      31
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (19)
    Date | Rating
    • English first
    • French first
    • Spanish first
    • Any
    English first
    • All months
      (73)
    • Mar-May only
      (20)
    • Jun-Aug only
      (15)
    • Sep-Nov only
      (19)
    • Dec-Feb only
      (19)
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    Austin, Texas
    Level Contributor
    9 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    2 of 5 stars Reviewed April 7, 2015

    The location is great for getting visas done! But the gate to the lobby gets closed at night, and no one is there until 7AM to let you out! I asked for a wakeup call at 6 AM - didn't get one. I needed to leave by 6:45 AM, and no one showed up until 7 AM! The place needs... More 

    Was this review helpful? Yes 1
    Quito, Ecuador
    1 review
    common_n_hotel_reviews_1bd8 3 helpful votes
    1 of 5 stars Reviewed February 19, 2015

    Unfortunately, the management of this place has changed and things have gone downhill very quickly! When we arrived, it had the feeling of a place that might be acceptable if they could actually clean it a bit more thoroughly. It reminded me of my Peace Corps days when I would not want to touch anything... I wished I had taken... More 

    Was this review helpful? Yes 3
    Brooklyn, New York
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed July 1, 2014

    Opening the window and beholding the grass-lined Tomebamba river, I realized we had made the right choice. For our first time to Cuenca we were looking for an authentic and comfortable experience. We also wanted to stay somewhere close to the heart of this beautiful city. Of all the hotels where my lady and I could have spent a wonderful... More 

    Was this review helpful? Yes 1
    Aiken,SC
    Level Contributor
    18 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 27 helpful votes
    5 of 5 stars Reviewed June 28, 2014

    The Villa Nova Inn and the staff made our stay in Cuenca feel like we were among friends and family. I am listing what few cons there were simply to give the reader an honest impression. Do note that the pros far outweighed them and that is why the overall rating given was a five.The Cons: 1. The shower enclosure... More 

    Was this review helpful? Yes 2
    Cuenca, Ecuador
    Level Contributor
    12 reviews
    common_n_hotel_reviews_1bd8 12 helpful votes
    4 of 5 stars Reviewed June 17, 2014

    We really enjoyed our stay at the Villa Nova. The sound of the river was great, and we liked being so close to el centro without being in it. The staff was accommodating and helpful, and our rooms were clean and comfortable. Our kids liked it a lot, too.

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    San Francisco, California
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    4 of 5 stars Reviewed May 4, 2014

    I was planning on staying for 3-4 days and wound up staying 6. Bill the manager is very nice and welcoming. The rooms are pleasant though some renovations are planned in the future. I'd avoid room #3 only because the noise from the bar/restaurant carries into it but otherwise is nice and basic. The rooms in the front overlook the... More 

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    Norfolk, VA
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    1 of 5 stars Reviewed April 20, 2014

    My wife used a third-party internet service (expedia.com) to book a room for one night; upon check-in we were told there was no reservation. Our reservation had been guaranteed with a credit card. The hotel general manager did draft a letter absolving us of all financial penalties for not staying the night, even though the hotel cancelled the reservation. Very... More 

    Was this review helpful? Yes 2
    london
    Level Contributor
    78 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 123 helpful votes
    5 of 5 stars Reviewed April 14, 2014

    I stayed at the Vlila Nova one evening as it was the perfect spot, right on the river overlooking the river and Parque de la Madre. The rooms were great but the service was exceptional - Bill, Deloss and Webster made my trip ten times better. Great bar, great service, great breakfast, value for money and a prime spot to... More 

    Was this review helpful? Yes 1
    Level Contributor
    5 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed March 30, 2014

    Bill took excellent care of me and my family. This was our first trip to Ecuador. The morning breakfast is fresh and delicious. Rooms are very clean and the service exceeded our expectations we can't wait to return

    Was this review helpful? Yes
    Fairfield, Iowa
    2 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed March 18, 2014

    We had a wonderful time at the Villa Nova. It is located in an ideal part of Cuenca, right on the River, and we could hear it rushing over the rocks day and night, which was very soothing to us. The service was absolutely wonderful, and the Manager and staff always very helpful and responsive. The rooms are not luxury,... More 

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