Nice ambiance: Has an Old World Charm...The Service was excellent, Owner, Alberto goes out of his way to make sure you are satisfied...My room was clean; the bathroom was clean and there was plenty of hot water, with good pressure...The location was also very convenient to walking all around the old city. The breakfeasts were good, especially the coffee. Good... more

We stayed at Casa Ordonez for four nights during our honeymoon. The Ordonez family, who run the hotel, made us feel so welcome and at home. We spent most of our day traveling around with the owner's sister, Maria, sightseeing, shopping and visiting the beautiful Cajas. The hotel itself is beautiful, clean and the staff are extremely attentive. more

I cannot begin to describe the fantastic experience we had at Casa Ordonez. We stayed there a total of 7 nights, with a trip to Banos in between. From being met at the airport by Alberto and Jorge to Abuelita's cure for my daughter's stomach problems, we were treated more as friends than customers. We stayed in two different rooms... more

We stumbled onto Casa Ordonez quit by accident but were so very pleased with our stay that we will return on our next visit. Not only were the accommodations charming, but our Hosts were truly gracious. We will recommend Casa Ordonez to everyone. Thanks for the experience. The Johnson family more

The other reviews say it all! Excellent staff and beautiful building. Comfortable rooms and Outstanding service. Our experience was extraordinary. Can't wait to return! more

This was a really pleasant place to stay. The owner (Alberto) was very enthusiastic and incredibly welcoming - as were all the staff. I would recommend this place to anyone. more

From the moment we walked in the door of this place we were treated like long lost friends by the owners, customer service is better than excellent!! The property has been in the family for a long time, and has been recently carefully and lovingly restored to cater for guests. I would doubt you could find more accomodating people in... more

Four of us - two 60-ish y.o. American couples, recently spent 4 nights at Casa Ordonez. Wonderfully personal hospitality. Authentic, charming, handsome design and decor - beautifully restored. Spotlessly clean. Location is convenient. Hosts - Albert, Maria Ordonez and their mother - very friendly and warm and helpful, but not at all intrusive - they, and the small staff -... more

A visit to Cuenca should be part of everyone's visit to Ecuador. A World Heritage Site, the architecture is as beautiful and interesting as Quito. If you stay at Casa Ordonez, you can experience the Colonial Spanish architecture first hand. We were met at the airport by the owner, Alberto Ordonez, and driven to the hotel. He speaks perfect English... more