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Hotel El Relicario del Carmen

#23 of 114 Hotels in Quito
Certificate of Excellence
Venezuela 1041 y Olmedo, Quito 17041, Ecuador
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1 room 1 adult
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Hotel El Relicario del Carmen
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104 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Checked in with 2 people and a 2 person reservation all fine. Then when we checked out 2 days later, they requested we pay another $180 since there was a 2nd person. We argued with them, and when they realized they were being ridiculous, they lowered the request to $120 despite my reservation on Kayak being for 2 people. Refused... More 

Helpful?
Thank Yaron B
Relicarm, General Manager at Hotel El Relicario del Carmen, responded to this review

This review does not reflect the truth. We received his reservation of a single room from International Vacation.com. He checked in with a friend and somehow obtained a double room. The management detected the error and asked for the additional payment of the second person. The receptionist showed him the document from International Vacation, clearly describing the requirement of a... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 6, 2015

I had a great experience at El Relicario del Carmen! The recently renovated hotel is very charming, plus the location in Quito's Old Town is unbeatable! The staff were VERY accommodating and friendly. I would recommend this to anyone who is looking for a very comfortable and friendly to stay in Quito!

Helpful?
1 Thank Daniel B
Melbourne
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 12, 2015

A very secure hotel as you have to ring to have the front door opened! Whilst staff weren't always fluent in english and our spanish almost non existent, the staff were so helpful it just didn't matter. You couldn't ask for any more from staff, very caring and attentive to your needs. Lobby area is gorgeous and breakfast room lovely... More 

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1 Thank Jennie1614
New York City
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 3, 2015 via mobile

Arriving into Quito around 10pm and then driving from the airport arriving into the city can be a long 1.5 hrs. The very winding roads and steep inclines with deserted streets makes you wonder where you are- and if the driver knows where he is going. Pulling up to the street lined door hotel at 11:30pm we were sure we... More 

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1 Thank DerbyNYC
Macclesfield, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 8, 2015

We really enjoyed staying here as a family. The owners and staff were all very helpful and attentive. The breakfast and rooms were all prepared with care. Located in the old city, near the main square, it is a good base for exploring Quito.

Helpful?
1 Thank Simon H
Baltimore, Maryland, United States
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed August 6, 2015 via mobile

Stay at this place! The rooms are lovely, the lobby gorgeous with local art and furniture art, the breakfast delightful and the staff could not be nicer. Enjoy Basilica views from the 3rd and 4th floor landings and some rooms. The location is perfect in the historic city center (2 blocks from Plaza Grande and Theater Plaza).

Helpful?
1 Thank Kristen T
Oregon
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 1, 2015

We really enjoyed out time at this small, hard to find, but gem of a place in central Quito. Unless you know it is there, you can easily miss it. However, once inside was a fun place - lots of art, artifacts, old furniture and even a England Red Phone booth. It was very quiet while we were there, in... More 

Helpful?
Thank Susan W
Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 24, 2015

This hotel is conveniently located in the historic district. The rooms are on the small side but comfortable and quiet. The staff is very friendly and helpful. Breakfast was good and included in the price. I would definitely stay there again.

Helpful?
Thank timetotravel60
New Jersey, USA
Level Contributor
92 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed May 12, 2015

Recently stayed at the El Relicario del Carmen and found it quite nice. The rooms are small but beautiful and comfortable. The staff were all very helpful. It is a little hard to find but centrally located and a good price.

Helpful?
Thank ChrisFromNJ
Pittsburgh, United States
2 reviews
5 of 5 stars Reviewed April 23, 2015

My daughter and I stayed here for just one night , but the entire experience was delightful. The refurbished colonial mansion is filled with beautiful antiques, paintings and carved wooden furniture. Would definitely return.

Helpful?
Thank Karen S
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