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Hotel Reina Isabel

#27 of 109 Hotels in Quito
Certificate of Excellence
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Av. Amazonas N-23-44 y Veintimilla, Quito, Ecuador
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$88 (USD)
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Hotel Reina Isabel
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Hotel Reina Isabel
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400 reviews from our community

Traveler rating
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    54
    7
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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    (123)
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Winona
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel Reina Isabel Great location near Foch pub/entertainment area. Five minute walk to stop for hop on hop off tour bus ( $12.00) and highly recommend it. (Bus stop is right opposite the Hilton) Hotel arranged transportation for me when I arrived in Quito at my request. Be aware that the new airport is about an hour out of the... More 

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ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Guest, thank you for your great comment on Tripadvisor. We are happy that you enjoied your stay with us. The hotel staff is always doing their utmost to please the needs of our guests. If it is organising a taxi or helping with information of tourist attractions. As we are working to improve our services every day we are... More 

Tavernier, Florida
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We used this hotel to visit quito and Old Town and also to go to the Galapagos. The breakfasts were good lots of fruits. Look out the window in the restaurant and you should see a hummingbird at the birdbath. The hotel does NOT have AC, but it wasn't needed.

Was this review helpful? Yes
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Guest, Thank you very much for your nice comment and we are glad to hear that during your stay you had the chance to see one of our hummingbirds which frequently visit our little "bird bath" at the restaurant terrace. The whole Hotel Reina Isabel Team are happy that you enjoied your stay! Kind regards, Hotel Reina Isabel Team More 

Columbus, Ohio, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We were a group of 18 people, 15 of them students studying abroad in Ecuador. We arrived at the hotel around 11:30pm and the hotel was ready for us! They checked everyone in quickly and gave clear instructions for getting to the rooms, using wifi, and how to get to breakfast in the morning. The rooms were very clean and... More 

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ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Guest, Thank you so much for your comment on Tripadvisor. We are glad to hear that you and your group had a great stay in our Hotel and that you enjoied the breakfast at our restaurant terrace. There is nothing better than having a nice view over the city from one of our top floors. The whole Reina Isabel... More 

Canterbury, United Kingdom
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow, this Hotel surpassed my expectations in every way. I got a bargain deal on the internet for less than $90. On arrival the sauna was closed for cleaning. I explained i only booked this place because of sauna as its essential on my hotel stays lol. I was only booked in for one night and without taking a breath... More 

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ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Guest, We are happy to hear that the Hotel Reina Isabel Team could reach your expectations and that you felt comfortable with your room and our service. Our staff always tries to please the needs of our guests and will always do their utmost to make your stay pleasant. Also, it is nice to hear that you liked our... More 

calgary,alberta
Top Contributor
162 reviews 162 reviews
49 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms were nice but there seemed to be a shortage of glasses. We got 2 glasses only. When we checked in they said they had upgraded us to a suite. The room did have a jetted tub and a separate bedroom. The other room had a dining table with 4 chairs and a sofa. It had a small fridge but... More 

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ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Guest, Thank you that you took a time to leave such a nice comment on Tripadvisor. We are happy that you could enjoy of an upgrade during your stay and that you liked the room. Let us also tell you that we improved our breakfast. As for us it is very important that our Guests feel comfortable, we now... More 

Sydney, Australia
Top Contributor
52 reviews 52 reviews
41 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Modern, good value for money hotel. Ours was a large, comfortable and quite room with two queen beds for just my wife and I. Good shower, internet and felt safe. Breakfast was average. Room was high enough to have a bit of a view. No disappointing issues.

Was this review helpful? Yes
ReinaIsabelEcuador, Gerente at Hotel Reina Isabel, responded to this review

Dear Guest, thank you for your comment on Tripadvisor and we are happy to hear that you enjoied your stay. Let us also inform you that we improved our breakfast and are now offering a variety of new dishes. It is always important for us to please the needs of our customers. So maybe in another stay you have the... More 

Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great Staff! Really good free breakfast. Fresh fruit and fresh juice. Very good coffee. Very good location. Very comfortable bed! Pillows were nice. Room was nice. Good rate considering the quality of the hotel. Late checkout wasn't an issue. Wifi sign in was a little annoying.

Was this review helpful? Yes
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Guest, Wow, that is a great rating. Thank you so much. The whole Reina Isabel Team is glad that you felt comfortable and enjoied your stay. At the moment we are working to improve our Internet Signal so that you can enjoy even more another stay. Kind regards, The Reina Isabel Team More 

Ribchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Facilities excellent, spacious and fabulous view from bedroom. Quality old wooden furniture. Stayed for couple of night on way to The Galapagos Islands in 2005. Lovely area for restaurants and bars. Safety issues for being out at nighttime in the dark.

Was this review helpful? Yes
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Guest, thank you for your great comment on Tripadivsor. The whole Hotel Reina Isabel Team are happy that you enjoied your stay. Kind regards, Hotel Reina Isabel Team More 

Mexicali, Mexico
1 review
4 of 5 stars Reviewed 4 weeks ago

Great place to visit Quito. Nice attention. Price is alright to Quito average economy very expensive nowadays. Be sure to order dishes at restaurant with time kitchen is little slow. Also they have two or more menus to order at the restaurant. be sure to ask for it, to expand to pizzas and sandwiches, or ecuatorian dishes.

Was this review helpful? Yes
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Guest, thank you for your nice comment on Tripadvisor. The whole Reina Isabel Team is glad that you enjoied your stay. Also, we have a new Menu in our restaurant, offering a variety of ecuadorian and international dishes, and we talked to the Manger of the Restaurant to improve our service. Hopefully in your next stay you can enjoy... More 

Atlanta, Georgia
Contributor
19 reviews 19 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed here 3 different times over the months of December/January 2014/15. All three stays were excellent. The first stay I arrived 8 hours after my original reservation stated, but was thrilled to find I was put into a two room suite for my 3 night stay. The hotel's spa tub with jets was fantastic. And the all glass showers... More 

Was this review helpful? Yes
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Guest, Wow, I mean, wow! Now that is an excelent comment on Tripadvisor and I really have to thank you for taking the time. Let me tell you that the whole Reina Isabel Team really enjoied reading your comment and made us so proud that we could provide a good service to you and that you liked the rooms.... More 

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