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Hotel Reina Isabel

3.5 of 5 Av. Amazonas N-23-44 y Veintimilla, Quito, Ecuador
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Certificate of Excellence 2014
Hotel Reina Isabel
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Hotel Reina Isabel
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357 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rockville, Maryland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here with Overseas Adventure Travel while on a tour to Quito, the Amazon and the Galapagos. The hotel is conveniently located, near museums, restaurants, shopping. The rooms are large and comfortable. Continental breakfast is included and is good. Two things that were not so good. One is that you cannot regulate the temperature in the rooms, so it... More 

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San Diego, California
Top Contributor
63 reviews 63 reviews
25 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were on a tour and ended staying in Hotel Reina 4 times in 3 weeks. We found the hotel to be very convenient with an excellent staff. There are many restaurants nearby with a variety of culinary choices. Just 5 blocks away is Plaza Foch (the happening place in Quito) with a number of restaurants and the place to... More 

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King George, Virginia
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent several nights and was very pleased with facility although food in the restaurant was a bit pricey in my opinion. Staff was most helpful and friendly. Located about 4 blocks from the "Artisan Market" which is not to be missed.

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Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

For Quito, your first choice is whether to stay in the historic old town - lots of charm but no modern amenities nearby, or in the new part. For the latter, this hotel is a good choice. Near lots of good shopping, restaurants, etc. You want to be in the newer tower with the suites, where rooms are spacious and... More 

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Tampa, Florida
Top Contributor
109 reviews 109 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Hotel has two sections. The suite section has a thermostat for temperature control. The other section does not. Rooms get very hot. Staff does not have the ability to regulate the heat. Only one small window opens and curtain must be tied in a knot to let any air in. Room 508 has a major leak in the tub/shower which... More 

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4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

The staff was beyond knowledgeable and exceedingly friendly. The hotel was superbly clean. They even upgraded us to a suite for free. Don't look any further; if you're visiting Quito, stay at this hotel!

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Sydney, Australia
15 reviews 15 reviews
11 hotel reviews
3 of 5 stars Reviewed 1 week ago

We stayed here on 2 separate occasions in February. Rooms were clean but basic. They lack coffee and tea making facilities and air conditioning. We had to open the window so both rooms were noisey. Water pressure in shower was terrible. Staff were friendly and attentive. It is located in an area that is full of bars at night and... More 

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alexandria, Virginia
Top Contributor
200 reviews 200 reviews
145 hotel reviews
154 helpful votes 154 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent two nights at this hotel -- one each on either side of an OAT tour in Ecuador (rooms 310 and 807 respectively. Both rooms were large and had the same floor-plans, with a small hallway, bathroom, and bedroom areas. There were two chairs, small electrical heater, and side table in the hallway, none of which we used. (Our... More 

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La Quinta, California
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

3 star hotel at best which is tired, grubby, extremely noisy and the breakfast is basic. I had a standard room with a very small toilet which was stained, to get to the toilet paper I had to be a contortionist, the bathroom lighting was poor , the wash basin had a crack in it and behind the shower curtain... More 

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Portland, Oregon
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Reina Isabel is a good hotel full of safety features, a new tower with lovely rooms, a welcoming and helpful staff. It is located in an area near some nice shops (Galeria Latina has outstanding crafts) and lunch places. The area is a little dicey at night, but there is no reason to go out to eat because the... More 

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Additional Information about Hotel Reina Isabel

Address: Av. Amazonas N-23-44 y Veintimilla, Quito, Ecuador
Phone Number:
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Reina Isabel 3.5*
Number of rooms: 100
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Also Known As:
Reina Isabel Hotel
Hotel Style:
#7 Spa Hotel in Quito
#17 Business Hotel in Quito
#18 Family Hotel in Quito
#22 Romantic Hotel in Quito

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