We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Reina Isabel

#27 of 107 Hotels in Quito
Certificate of Excellence
Hotel website
Av. Amazonas N-23-44 y Veintimilla, Quito, Ecuador
Offers & Announcements
$42 off room rate
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Reina Isabel
Professional photos View all
Browse nearby
Hotel Reina Isabel
Add Photo Write a Review

440 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    160
    206
    58
    7
    9
See reviews for
56
143
40
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (440)
  • Mar-May only
    (125)
  • Jun-Aug only
    (117)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (108)
All months
ak
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for a total of 4 nights, before and after the Galápagos. The rooms a clean and spacious, the beds are comfortable. The staff is friendly and the breakfast has lots of options. We would definitely stay here again. We enjoyed the convenient location, within walking distance of lots of shops, restaurants and museums.

Was this review helpful? Yes
Lincoln, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

So had to travel to Ecuador for a course at university, i am generally that type of person who doesn't go for a hostel but a little bit more expensive hotel. So me and my friend booked this one, we decided to go for the deluxe suite and can i tell you the beds were amazing, it has a jacuzzi... More 

Was this review helpful? Yes 1
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Amy G, thank you so much for taking your time to leave us such a great comment on Tripadvisor. You definetly made the day for our staff. We are happy to hear that you had a great time with us. Hopefully, on your next visit to Ecuador you will choose again the Hotel Reina Isabel. We would love welcoming... More 

Rio das Flores, RJ
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really liked staying in this hotel, when I received I got upgraded to a suite while I had booked a normal room. The suite was really big and had a jacuzzi. The only downside of the room was that the doors of the rooms closed quite loudly so you would wake up in the mourning with other guests leaving... More 

Was this review helpful? Yes
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Joline, thank you for your nice comment. It is great to hear that you had a nice stay, enjoying your upgrade to a suite and the fresh orange juice for breakfast. Also, we will be talking about the natural yoghurt to our Restaurant Manger, it is definetly a good idea as most people like a natural yoghurt at breakfast.... More 

New York City, New York
Level Contributor
127 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for four nights .. They kindly upgraded me to a Suite .. Bed was very comfortable .. TV a great size with good channel selection..Bathroom was huge with minimalist marble look .. Rain Shower only ...Cleanliness was good .. Breakfast had a basic but adequate selection - eggs, Fruit .. And best of all a... More 

Was this review helpful? Yes 2
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear 747/400, the whole Front Desk Staff of the Reina Isabel likes to thank you for giving them such a great rating on Tripadvisor. Well, a special thanks comes from Carlos and Ricardo. There is nothing better starting your day as having been mentioned for giving a good service on Tripadvisor. Something every receptionist dreams of...so really, thank you so... More 

Denver, Colorado
Level Contributor
219 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a great experience staying at this hotel. We arrived at 1am due to a delayed flight, and the hotel had security outside for our walk from the cab AND English-speaking front desk people. Painless. There is a restaurant in the hotel that serves a free breakfast, which I thought was good (fruit, eggs, ham, toast, juice, yogurt, granola).... More 

Was this review helpful? Yes
ReinaIsabelEcuador, Director General at Hotel Reina Isabel, responded to this review

Dear kingshimm, wow, let me tell you that the whole staff really apreciates that you have taken your time to leave us such a great comment. Also, we love to hear that you not only enjoyed our serive but also our breakfast and the room. Let us also inform you that at the moment we are changing the windows for... More 

Khartoum, Sudan
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed five nights in this hotel for a business trip to Quito. It was okay, though I would probably look for something else if I returned. The staff were very helpful and friendly but I found the room to be dark and a bit run down, particularly the bathroom. Nothing really wrong with it, just not very inspiring. The... More 

Was this review helpful? Yes
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear RJDemp, Thank you for you comment. We are sorry to hear that you did not enoy your stay as much as you should have. Let us inform you that at the moment we are remodeling our standard rooms so hopefully you will give us again a chance joining us in one of our new rooms in a future stay.... More 

Nottingham, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Me and my friends stayed here for two nights as part of our trip. We paid £160 fpr two nights in a delux suite, which worked out at £40 each per night. Definitely worth the price which we think is ridiculously cheap for rhe amazing quality. From meeting us at the airport, every staff member we encountered has been extremely... More 

Was this review helpful? Yes
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear emmar_241, Thank you for taking the time to leave us such a great comment on Tripadvisor. The whole Reina Isabel staff likes to thank you because, yes we do care about our customers and there is definetly no better way of being paid back by such a nice comment. We are glad that you enjoyed your stay and that... More 

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed 2 nights in a premier room (stay in deluxe or premier to avoid the old rooms) Room was spacious, modern and clean. Breakfast is nice too and service staff is very friendly & helpful. Location is perfect right in the heart of Mariscal.

Was this review helpful? Yes
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Qupat, we, the Hotel Reina Isabel Team, really apreciate your excellent comment on Tripadvisor. Let us tell you that we are always doing our utmost to please the needs of your guests. Also, we would like to inform you, that at the very moment we are remodeling our standard rooms, so hopefully in your next stay in Quito you... More 

Boston
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 19, 2015

This was our fifth stay at this hotel. Every visit has been quite enjoyable and comfortable. They are always improving the property so it's kept up to date. The staff is incredible. Especially Juan Chung at the front desk. He's always upbeat and willing to help.

Was this review helpful? Yes 2
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Jann, thank you for the great comment on Tripadvisor and special thanks from Juan. He always gets really excited when reading his name on Tripadvisor. We are happy to hear that you enjoyed every stay and that it has been already your fifth stay with us. So, hopefully there will be also a sixth one, we would love to... More 

Buenos Aires, Argentina
Level Contributor
233 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed June 18, 2015

First class service once you walk in the door. Modern rooms with great services in the hotel. A very help hotel service that will give you great city recommendations on place to see and eat. Very helpful in every way and close to many attractions in mariscal. Great place in the city.

Was this review helpful? Yes 1
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear guest, Thank you for your excellent comment on Tripadvisor. There is nothing better starting a work day and finding this great comment. Hope your next stay in Quito will be again the Hotel Reina Isabel. We would love welcoming you back. Kind regards, The Reina Isabel Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

168 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (149)
Viewed
View from room (14)
Viewed
Room/suite (65)
Viewed
Hotel & grounds (24)
Viewed
Dining (9)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (16)
Viewed
Family/play areas (3)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (7)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Family/play areas (4)
Viewed
Hotel & grounds (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Quito hotels
0.1 mi away
Casa Joaquin Boutique Hotel
0.7 mi away
NH Collection Quito Royal
0.5 mi away
Holiday Inn Express Quito
Show Prices
Show Prices
Show Prices
0.2 mi away
NU House Boutique Hotel
NU House Boutique Hotel
#35 of 107 in Quito
4.0 of 5 stars 406 reviews
1.9 mi away
Hotel Boutique Plaza Sucre
0.4 mi away
Hilton Colon Quito
Hilton Colon Quito
#26 of 107 in Quito
4.0 of 5 stars 809 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay