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All 106 Quito hotels

Hotel Reina Isabel

3.5 of 5 Hotel   |   Av. Amazonas N-23-44 y Veintimilla, Quito, Ecuador
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Ranked #28 of 106 Hotels in Quito
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Sharito2014 Quito, Ecuador
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268 reviews from our community

Traveler rating
    85
    131
    42
    3
    7
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32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Quito, Ecuador
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Have stayed here twice recently, and been upgraded each time for no extra cost. Staff are extremely helpful and friendly. I travelled with a friend who has a physical disability, and though the dining room was down 5 stairs, the staff assisted without being asked. the breakfast was varied and you can ask for something different if you want. rooms... More

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London, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night inbetween jungle and galapagos trips! Was ungraded on check in which was a great start! Rooms were spacious with two double beds and a huge jacuzzi and a shower! The spa was great, had an amazing massage and couldnt fault the hotel or its staff. The only thing i could say negative is breakfast wasnt... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Staff was very welcoming and helped us with directions. The room was a nice size and bed and bedding was comfortable. Need to have outlets next to bed for electronics. The bathroom needed updating and shower curtain did not fit in the hooks, making it flap in your face when showering. Should have said something. Breakfast was good. When checking... More

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Montreal, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We went to this hotel after spending a few nights in the Centro Historico de Quito. Spent 1 night before our flight to the Amazon. This was our best hotel of the trip. In la Plaza Foch (La Mariscal), close to everything. We were upgraded to a suite in the new tower.

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Buenos Aires, Argentina
1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel with modern installations. Room: Very clean and roomy. Nice breakfast and very good kitchen. Nevertheless some personnel although polite and helpful, need more instruction for service details. But nothing terrible. Great stay!

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New York City, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed a total of 6-7 days at Hotel Reina Isabel. The hotel is modern and very clean. The staff was very welcoming and helpful. The morning front desk people speak English better than the night time staff. They have a wonderful continental breakfast with great service. There is always fresh fruit, bread, eggs, meats and cheese. Richard the director... More

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ReinaIsabelEcuador, Director General at Hotel Reina Isabel, responded to this review

Dear Guest, Thank you for your comments, The hotel staff and I were very pleased to serve such nice people as yourselves. Please do visit us again when you come to Ecuador, I am sure that there was plenty that you didn´t get to see this time arround. We will be more than glad to have you again with us,... More

Senior Contributor
22 reviews 22 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I truly enjoyed my stay here. Wish I was staying longer. The service was superb. The room was immaculate. The location was ideal. Breakfast was awesome. The price was phenomenal. I will definitely stay here again!

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ReinaIsabelEcuador, Director General at Hotel Reina Isabel, responded to this review

Dear Guest, Thank you very much, comments like this show us that our job has been truly serving its purpose, which is total guest satisfaction. The Hotel staff work everyday to assure that all are guest are as happy as you are with the service, the infrastructure, cleanliness, and food. Our new chefs will be happy to hear that everything... More

Knoxville
Top Contributor
82 reviews 82 reviews
74 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here in late May and early June, 2014, as part of an organized tour. I found the hotel to be excellent. The rooms are large and very clean. The staff was very helpful and courteous. There are a lot of shops and restaurants in the vicinity, although the historic sites and museums are some distance away. The sleep quality... More

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ReinaIsabelEcuador, Director General at Hotel Reina Isabel, responded to this review

Dear Robert, Comments like these are what makes our day at the Hotel Reina Isabel, we event read them outloud to our employees to reassure them that we are doing a good job. Our location is prime and our infrastructure is beautiful, but what makes the difference are the people that work here. Thank you. Sincerely, More

Yonkers, New York, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed 2 nights at the Hotel Reina Isabel in August. The hotel, rooms and ammentities are wonderful. The restaurant and food is good as well. The only thing which I would point out was the fact that the hotel actually has security guards at the entrances and when a car pulls up with guests and bags.... More

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ReinaIsabelEcuador, Director General at Hotel Reina Isabel, responded to this review

Dear Guest, Thank you for your comments, every time we hear that your stay was pleasant if fill us with satisfaction. One of our most important attributes is our location, the city of Quito y a very interesting place to visit, full of activities and wonderful places to see the important thing is to know how to get there and... More

Arezzo, Italy
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is a very modern hotel in a good position in the new part of Quito. I had booked a standard room, but they were full so they upgraded me to a spacious and very comfortable suite with a king bed and living room. Staff was helpful and friendly. The buffet breakfast had plenty of choice and was of a... More

Was this review helpful? Yes
ReinaIsabelEcuador, Director General at Hotel Reina Isabel, responded to this review

Dear Guest, Thank you very much for your comments, We are glad to hear that your stay was pleasant, and that the breakfast had enough variety for you to choose from. In dead our location is premium and you cannot find a better spot in Quito to stay. We are happy to provide the best quality service to our guests... More

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Additional Information about Hotel Reina Isabel

Address: Av. Amazonas N-23-44 y Veintimilla, Quito, Ecuador
Phone Number:
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Reina Isabel 3.5*
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Also Known As:
Reina Isabel Hotel

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