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Hacienda Guachala

Panamerica Norte KM. 70 | Cayambe, Quito, Ecuador
Hacienda Guachala
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26 reviews from our community

Traveler rating
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    11
    3
    3
    4
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6
4
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Contributor
45 reviews 45 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 31, 2015

A wonderfully authentic (do not expect lavish accommodations if traveling for the right reasons. Culture) Hacienda with rich history. The host is a remarkable individual with significant Ecuadorian heritage. If you are lucky you might hear his story over a magnificent Ecuadorian cuisine and even more magnificent wine. We were a group of mountaineers on our way to Cayambe when... More 

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Auckland Region, New Zealand
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 22, 2015

The photos posted by management are not from this hotel. The ones posted by others are. This is a 16th century hacienda and it shows. It appears to have been fixed up a decade or two ago but hasn't seen much maintenance. The bathroom tiles need grouting, it needs paint and above all new mattresses. The staff are friendly, food... More 

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed January 29, 2015

I stayed here with a G Adventures group. We certainly appreciated the historical aspect: classically decorated rooms with fireplaces and antiques, 2 old churches on site, and horses roaming on the property. Perhaps it's all part of the experience, but the standards really do feel like something from 150 years ago. The rooms are cold and constantly need to be... More 

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Houston, Texas
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 26, 2015

Guachala is an amazing, romantic place much closer to God and the Middle Ages than anything you have likely ever seen. Its not a Hilton but it is a beautiful place in the mountains with great food - the trout is fantastic !! I stayed there for about 10 days last summer and will go up next weekend. Diego and... More 

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Kansas City, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 25, 2014

Perhaps the owner was on his own vacation when we stayed, but we definitely did not have the welcoming experiences of stories told that others did. The Hacienda: After walking the grounds, I felt nothing but depressed. Everything was run down; upkeep and maintenance was clearly not high on the list. Inside rooms all stank of mold and mildew. If... More 

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Carolina P, Director de Relaciones con Clientes at Hacienda Guachala, responded to this review

Dear Sireno, Thank you for your comment, we are deeply sorry for this situation, we will do everything to amend the inconvinients that happened. We wish you visit us again soon. We assure that you will have a great time! Thanks. More 

Travelers are raving about these Quito hotels

Portland, Oregon
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 14, 2014

I was very excited to go to Hacienda Guachala and booked a room for the night when two of my sisters and a friend came to town. My sister is vegetarian so I made sure to check the menu. When I looked online it seemed as though the Hacienda had a wide selection of food and drinks as well as... More 

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Carolina P, Director de Relaciones Públicas at Hacienda Guachala, responded to this review

Dear Tess, Thank you for your comment, we are deeply sorry for this situation, we will do everything to make sure this doesn't happen again . We wish you visit us again. Sorry for any inconvinient inflected. Best Regards . More 

Hobart, Australia
Top Contributor
98 reviews 98 reviews
37 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed April 29, 2014 via mobile

If your benchmark is Hilton forget this place. If you are a romantic at heart you will see the spleadour of the sixteenth century buildings and not the flaking paint the squeaky floorboards and ill fitting doors. We stayed here as a tour group of 12 for two nights and had a great time. Many in our party said that... More 

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Minneapolis, Minnesota
Top Contributor
106 reviews 106 reviews
37 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed January 4, 2014

There is no separate category for restaurant only for this Hacienda, so I am including it here. The place seemed like it needed some upkeep- the grounds and property were very basic. I would rate this place a 2.5. The service was quite slow for lunch. I believe it took us almost 2 hours for lunch which was far more... More 

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Buenos Aires, Argentina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 9, 2013

I travelled here as part of a large group and the owners went out of their way to accommodate us. The setting was beautiful and the facilities were top quality. The indoor swimming pool was great for pool volleyball and the surrounding area provided some nice walks. The food was tasty too and we even got to try guinea pig!... More 

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Sao Paulo, SP
Top Contributor
151 reviews 151 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 16, 2013

It was amazing to be a guest on such a special spot. The Hacienda is pretty well conserved, maintained and run by very friendly and helpful staff. A great place to rest in between climbs as well. The food was was simple but amazing, especially breakfast that looked more like a banquet.

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