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Hotel Quito

Gonzalez Suarez N27-142, Quito 2500, Ecuador
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Hotel Quito
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Hotel Quito
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501 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Norwich, United Kingdom
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a fairly modern hotel. The staff are helpful and check-in was smooth. Its main advantage is the spectacular views, especially if you have a room at the back. I stayed here twice. Both times, the rooms were a good size, clean and simply furnished, although there are not many convenient places to plug anything in. The bathroom was... More 

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HotelQuito2014, Director de Recepción at Hotel Quito, responded to this review

Dear Guest, Thank you very much for your kind review. I fully appreciate the feedback from it. As you mention our Hotel has a unparalleled view of the city and valleys. Regarding the bathroom, currently we are undertaking a renewal in our rooms taking care of these details for our guests' complete satisfaction. When in town I invite you to... More 

Ripon, United Kingdom
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights -twice. With tour of Ecuador and over to Galápagos Islands in between Nice hotel. Friendly staff. Breakfast delicious each morning. Fantastic views Only ate dinner once and that was enough we were just given a fixed menu. It was pretty yucky Tough beef And a horrible cake for desert Main menu looked better. When... More 

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HotelQuito2014, Director de Recepción at Hotel Quito, responded to this review

Dear Catherine, I appreciate you taking the time to write a review regarding your recent stay at Hotel Quito. I am really glad that your experience met your expectations. Regarding dinner I am very sorry we disappointed. We do our best to provide an excellent, high quality product to our guests. We have different menus at our restaurant and a... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This seems to be a 30ish year old hotel which has been recently refurbished to a very good standard. Room & bathroom fittings are very nice indeed, and if you have a 'odd-numbered' room you'll also enjoy a fantastic view. The structure of the hotel however isn't probably quite up to modern expectations of sound-proofing - during our two night... More 

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HotelQuito2014, Director de Recepción at Hotel Quito, responded to this review

Dear Guest, Thank you very much for taking the time to post a review. For us, it is very important the feedback we received from our guests, taking immediate action and improving our processes in order to keep the highest standards in quality service. I apologize for the inconvenience with the room service and the disturbing noises. I would like... More 

Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is lovely with a great view. Face the backside if possible. The food in the restaurant is yummy but pricey. The rooms are clean and the service was good. They are used to assisting tourist. WiFi worked almost all of the time too. One complaint - my neighbors are smokers and each time they go onto balcony to... More 

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HotelQuito2014, Director de Recepción at Hotel Quito, responded to this review

Dear Guest, Dear Guest, I highly appreciate your comment. I am very pleased to know that your stay met your expectations, since that is our daily commitment with our guests. Our restaurant is one of the best in the city and it has different menus and seasonal gastronomic festivals which together with the great service and magnificent view of the... More 

Trinidad & Tobago, West Indies.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Beautiful, well equipped rooms. Lovely, breath-taking view from the "rooftop" restaurant. Professional staff offering excellent service! Would definitely recommend to anyone visiting Quito for leisure or business.

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HotelQuito2014, Director de Recepción at Hotel Quito, responded to this review

Dear Guest, We fully appreciate your kind review regarding the great service and unique experience you have had in our Hotel. For us it is our daily commitment to ensure the highest quality standards for our guests, offering them a first class service experience. As you mention, our unparalleled location offers a magnificent view of the city and the valley... More 

Calgary, Canada
Top Contributor
56 reviews 56 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great place to stay when in Quito It has a pool hot tub sauna gym and more. It is a good location to most of what you will want to see in Quito. Just get a room on the backside of the hotel the noise is less and the view is a hole lot better then a... More 

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HotelQuito2014, Director de Recepción at Hotel Quito, responded to this review

Dear Guest, We much appreciate, you taking the time to post a review. We aim to have the best service and that is our continuous commitment with our guests. Our Hotel has a unparalleled location, having an amazing view at both sides. At one side you can enjoy the city and on the other side you can enjoy the valley... More 

Cranford, New Jersey
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great service, lovely rooms and a restaurant with a breathtaking view . Great pool ! Delicious breakfast. Although it is not really that close to the sites, taxis are I expensive and plentiful. The fresh flowers in the lobby were exquisite . We'd stay here again.

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HotelQuito2014, Director de Recepción at Hotel Quito, responded to this review

Dear Guest, Thank you for taking the time to write your passionate review about the Hotel Quito. I am really pleased that we were able to impress you with our iconic Hotel and our daily commitment to the best service. REgardin places to visit, at the reception desk we have plenty of information about turist places in the city and... More 

Leachville
Contributor
20 reviews 20 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 19, 2015

When we first checked in we were given a non-smoking room that someone had smoked in. My wife has terrible allergies so this room was out of the question, especially since we were staying for 8 days. We contacted the front desk and after verifying that the room reeked of smoke they exchanged the room for us. We were somewhat... More 

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HotelQuito2014, Director de Recepción at Hotel Quito, responded to this review

Dear Guest, Thank you for taking the time to post a review regarding your recent stay. I am pleased that our Hotel and services meet your expectations and I apologize for the inconvenience in your first room. The Hotel Quito is a smoke-free hotel, having special designated areas in the outside to this purpose. Regarding the wi-fi service, I have... More 

Beaver, PA
Top Contributor
64 reviews 64 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 13, 2015

I began my tour of Ecuador in the capital city, Quito. My tour company placed me in the Hotel Quito. It was a very nice hotel. The room was gorgeous, and when it wasn't raining (I picked rainy season!), the view from my room was breathtaking - overlooking a large valley from this excellent vantage point. My days with a... More 

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HotelQuito2014, Director General at Hotel Quito, responded to this review

Dear Guest, Thank you for staying with us at our hotel, and I appreciate your review regarding your recent stay. I am pleased that our Hotel and services meet your expectations, as we take great pride of our daily commitment with quality. Regarding places nearby, a lot of information is available at the Front Desk, so you can ask and... More 

Top Contributor
276 reviews 276 reviews
69 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed February 1, 2015

This was probably the best hotel in Quito sometime. it isn't anymore. the hotel is old, rooms aren't comfortable, wi-fi isn't working in many areas... so what's left - the view! it has a beautiful scenic view. that's all.

Was this review helpful? Yes 2
HotelQuito2014, Director de Recepción at Hotel Quito, responded to this review

Dear Guest, Thank you for staying with us at our hotel, and I appreciate your review regarding your recent stay. We take feedback from our guests very seriously, and I would like to take this opportunity to mention that currently we are undertaking a renewal of all areas and services of the Hotel. I am very sorry that we failed... More 

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