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Hotel Quito

3.5 of 5 Gonzalez Suarez N27-142, Quito 2500, Ecuador
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Hotel Quito
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450 reviews from our community

Traveler rating
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    98
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brazil
Top Contributor
53 reviews 53 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Although it was a quick stay, I really enjoyed this hotel. It´s a very traditional hotel in Quito. The view is the best. Although it´s located far from the airport (at least 1,5 hrs) the views of the city are gorgeous as the hotel stands on top of a hill. The restaurant is on the top floor, made out of... More

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Tel Aviv, Israel
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It was actually a great surprise, modern hotel with good service and food. The view was amazing! both from the rooms and restaurant in the top floor. The location was also good. Search for price offers from different sources, the ones from the hotel Vs. booking sites were very different. I strongly recommend this hotel.

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Kennesaw, Georgia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is modern, clean, very well kept, and people there is SUPER helpful. They would do anything to accommodate your needs. And you will really feel welcomed. Everyone greets you all the time with a smile. One night I asked for the heater, and I got it right away (to keep for the rest of the week, I stayed... More

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Frick, Switzerland
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

If you do not pay to much attention to a luxurious furnishings you can spend some wonderful hours at Hotel Quito situated on the top of the Guapulo hill.From here you are going to enjoy a magnificent down town viwew as well from the Pichincha Mountain situated opposite to the Hotel. The Restaurant "Techo del mundo" on the top of... More

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Fort Lauderdale, Florida
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

I just recently stayed at this hotel, they gave us conflicting information about the room choices, at first we were offered a. Better room and then continued to say that it was unavailable. It felt that the stuff was waiting for us to go away.There is a hair salon at the premises called Glamour , where they took my handbag... More

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HotelQuito2014, Gerente at Hotel Quito, responded to this review

Dear Guest, Thank you for your time reporting your incident at the beauty parlor. My name is Robert Ramia, General Manager of the Hotel Quito the last 11 years. We apologize any inconvenience you may have experienced during your stay but unfortunately we don't have enough information to perform a serious investigation, we have zero incidents like yours, and we... More

Vancouver, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Despite its reputation and star rating, this is an old and very out dated hotel. Furniture and fixtures are in dire need of replacement. Reserved an executive room which turned out to be a small and cramped den. Staff are indifferent and unhelpful. Request to check out an hour later was promptly denied even when the room was free. The... More

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HotelQuito2014, Director de Recepción at Hotel Quito, responded to this review

Dear Guest, Thank you for taking the time to post a review. For us it is very important the feedback from our guests so we have taken the necessary actions based on them. As a part of our committment, we are in the process of a continuous renewal and our staff is constantly trained to ensure full customer satisfaction and... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 17, 2014

I stayed at this hotel twice as part of a group tour. The rooms were clean, comfortable, good Wi-Fi, and the restaurant has amazing views and breakfast buffet. What ruined the experience was the evening receptionists (The morning ones were great!). They were rude, didn't want to help, even the same people have different group members different responses, even in... More

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HotelQuito2014, Director de Recepción at Hotel Quito, responded to this review

Dear Guest, Thank you for taking the time to post a review. For us it is very important the feedback from our guests so we have taken the necessary actions based on them. We take this opportunity to mention that our staff is constantly trained to ensure full customer satisfaction. Our commitment is to ensure the highest levels of service... More

Bury St. Edmunds, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 8, 2014

Great location, away from the hustle and bustle of the main centre, but buses and cabs are cheap and frequent. Lovely pool and spa facilities, superb restaurant with fab views and reasonable menu. Staff work hard to please - it's what I'd call "a good effort for Ecuador". If you have a problem, and you raise it nicely, they definitely... More

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Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 2, 2014

Hotel Quito claims to have it all, in 4 star luxury, I think the classification needs reviewing. The level of service from the staff is appauling. Front desk - about 5 staff usually at the desk, more happy to talk amongst themselves then help you. We stayed as part of a group from a G Adventures tour, and I personally... More

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HotelQuito2014, Director de Recepción at Hotel Quito, responded to this review

Dear Guest, Thank you for taking the time to post a review. For us it is very important the feedback from our guests so we have taken the necessary actions based on them. We take this opportunity to mention that the Hotel Quito has full laundry service for all guests, with lower prices than european and american Hotels. The Hotel... More

manchester
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 1, 2014

dinner service is quite slow, so allow plenty of time but breakfast is already set out and is great, very good way to start the day. Good location, i had a nice large room with lovely view. People staying on 6th floor, I think, just below restaurant, complained of noise until around 2pm so might be worth trying to avoid... More

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Additional Information about Hotel Quito

Address: Gonzalez Suarez N27-142, Quito 2500, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Quito 3.5*
Number of rooms: 210
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