We stayed both on our arrival and leaving Ecuador. The food was very good, the casino a nice bonus. When I tried to leave the hotel late one evening the doorman cautioned me about leaving alone and offered a cab. On leaving we missed the free shuttle and were offered a ride to the airport. Although we spoke no Spanish... more

I really don't know how anyone could give a more than one rating for this hotel. all together I've stayed over 2 months in this hell hole! Unfortunately I'm forced to book out in this place for business reasons! I'm writing this review to keep you from falling into this expensive trap. The only commended thing here is the service... more

Clean and big rooms, internet works well, good value, but the location is a minus. It stays in the middle of nowhere. There is nothing close, other than a mall. more

Amazing Place ! This Hotel has the total Flavor of Quito like no other ! The details ! the LOCATION ! the friendly staff...and 24 Hrs room service ! don't even think about it, this is the place if you want to experience Quito in complete comfort and luxury. VERY RECOMENDED !!! more

I must say I was shocked about the price of this "upscale" hotel. So shocked I made a reservation that moment so I was close to the airport for a very early flight. My wife and I were given $10 in free casino money to use and 2 free drinks in the restaurant. The restaurant was excellent, service was great... more

I booked this hotel for one night for a layover. When I arrived I was told that one floor was having hot water problems. It didn't seem to wash as they were telling me so I asked to stay in the room without hot water. The story changed to there was no water in the rooms at all. This was... more

I stayed at this hotel and had many issues w/ it. The room service is terrible unless you like really greasy food. They claim to give you wireless internet but to get connected is a huge drama. It took about 2 hours to resolve all the issues w/ my laptop and nobody seemed ot know how to get me connected... more

We stayed only 2 nights at this hotel because we wanted something close to the airport, but I really enjoyed the location, which is in the financial district next to several large shopping malls and a big park, rather than in "Gringoland" where most of the tourist hotels are located. In addition, we had a suite for less than we... more

Following nine days of travel in the Andes Mountains I needed to spend the night in Quito prior to my return to the U.S. My departure flight from Quito required that I arrive at the airport by 4 am. The hotel is a short distance from the airport and offers free shuttle service. It has a business center that allows... more