This hotel is located in excellent part of Quito, very safe, clean, and it is close to shopping centers, national stadium, many embassies and beautiful park. I have been to 3 different rooms in hotel, and there is a difference: - awoid rooms on first floor (central AC machine, or some other device is located very close to first floor)... More

The overall impression was initially excellent; however during the staying I could experience also negative aspects. Room furniture very rich and elegant, though some solutions not always very comfortable or logical, e.g. bed-lamps switch far away from bed, bedroom door and cloakroom door against each other, shower not easily adjustable, TV remote needed new battery. The fitness center also was... More

Room was clean. Water was hot. Great view of city. Complimentary drink was good. However, service was poor. I had to take my own bags to my room. I asked for ice which never came. TV remote needed a new battery. And a light bulb was burned out. I have stayed here many times. This was my worst experience. Certainly... More

The hotel was a little dated but the staff was fairly helpful. One challenge I had was scheduling an airport transfer upon arrival to quito. Prior to arriving I had attempted to email the hotel to arrange for the transfer but did not get a response. I called customer service at best western but they were not much help either.... More

Its ***** are a distaful joke... Nothing seemed to work: the wi-fi in the room (it works in the lobby), the gym and sauna closed, abandoned bar Needs urgent refurbishment if it wants to continue operating, has the flair of an abandoned house left alone in the 70's; Terrible lighting, unable to shave in the WC, same in restaurant The... More

Stayed only one night due to connecting flight back to USA I was impressed with rooms and service and close to airport, they really should change the name since their are no casinos in equador any more.

We spent our last night here. The structure of the building is nice with some nice paintings and art on the walls and in the lobby. The beds are comfortable. The view of the park from out window was gorgeous. We were close to the airport so that was nice. We ordered roomservice and had: Fajitas (great), fried bananas (1... More

I stayed here for only one night, since I was giving a presentation at a conference and going back. The hotel is pretty nice, a bit on the old side but definitely well kept. Interestingly, my room rate included breakfast and dinner, and the set plate for diner was really delicious! Also, my room was quite large (had two separate... More

I stayed at this hotel for my last day in Quito and wished I had stayed there for the entire time. The rooms were very large, clean and comfortable and the hotel seemed very well kept. The nights in Quito often tend to be a little cool and the small heater included in our bedroom was well appreciated. The hotel... More