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All 106 Quito hotels

Sheraton Quito

4.5 of 5 Hotel   |   Avda. Naciones Unidas Y Republica, Quito, Ecuador
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Sheraton Quito
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Ranked #17 of 106 Hotels in Quito
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Scott M Ashford, United Kingdom
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242 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Ashford, United Kingdom
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed for a few days whilst on business. Initial thoughts when I arrived after travelling for 15 hours were great. The staff very welcoming and took my bags up to my room. Breakfast is nice, although at $20 USD per person quite expensive. I chose to eat at the Cooks restaurant the 2nd and 3rd days of staying here... More

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1 review
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel for 3 days. It was in the middle of the city, which was much to my delight with a mall down the street and a huge soccer stadium around the corner. The room was very comfortable, with a walk-in closet, and a enormous bathroom. Room service was very kind to us and came in to... More

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San Juan, Puerto Rico
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for some 30 days. Right in what I could say the middle of the city with a shopping mall across the street. The service was fantastic; the employees are very friendly and courteous. The room was very nice, nothing fancy but very comfortable. Very well kept and clean. I really never ate at the hotel for maybe once... More

Was this review helpful? Yes 1
Santiago
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

I have stayed at this great hotel a few times and it never fail to amaze me.....the staff is almost telepathic, almost predicting your every need. And not only are they helpful....everyone is so pleasant, charming and gracious. The rooms are equipped with everything especially a great wifi set up. Room service is flawless, and the food service throughout the... More

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 21, 2014 via mobile

A great hotel which was very centrally located for the business district. Staff were very friendly and helpful. Close to a good shopping centre and reasonable selection of restaurants. A good base from which to start.

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 2, 2014

From the friendliest staffs that would go out of their way to make you feel at home. Best breakfast buffet with complete varieties including local dishes, eggs/waffle station cooking to order. We got upgraded due to Starwood status to a suite and it was spacious, great bathroom and quiet. The happy hour (another Starwood benefit) is also a cherry on... More

Was this review helpful? Yes 1
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear Giftie-Gift Thank you for letting us know about your experience with us; we appreciate your comments and are happy to know that you enjoyed your time with us. We are happy to know that you liked our breakfast and our Club Lounge services. Comments like yours help us motivate and to continue to deliver the excellent service that our... More

Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 1, 2014

Seems that every employee from this hotel knows you!!! Complement you every single time, very personalized treatment!!! Breakfast is very very good...even with shrimp ceviche (which I love). Room was clean, very comfortable and the bed...ohhh the bed is perfect!!! Just one thing I would add...an in room minibar (but that is OK, there were free bottles of water)!!! Was... More

Was this review helpful? Yes 1
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear Jinji Z Thank you for your letting us know about your experience, it is a real pleasure that you enjoyed your stay with us and that everything was acording to your expectations. Thanks you for your valuable comments about our services, they will help us to motivate and keep providing the service that our guests deserve. We hope to... More

Lynbrook, New York
Top Contributor
94 reviews 94 reviews
12 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed May 24, 2014

I went to the Sheraton Hotel - Lobby to have a drink and talk with some friends. The decoration and atmosphere is nice, modern and clean. It was a great surprise to find that Jaime Baca form the legendary group "Los Hermanos Baca" is playing there, his music and repertory is fantastic and he really set the mood in that... More

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sheUIO, General Manager at Sheraton Quito, responded to this review

Dear marcelony Thank you for contacting us about your experience at our Lobby Bar, we are glad to hear that you really enjoyed your time with us and that our music offer fulfilled your expectations. Please be sure that your feedback will help us to continue providing quality service and in the same way to constantly improve our product. Hope... More

california
Top Contributor
76 reviews 76 reviews
12 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed May 22, 2014

We stayed here the night before going on a week long cruise in the Galapagos. The cruise line had put up passengers in the JW Marriott which was about another 30 minutes into the city (it is a good hour drive from the Quito airport to the city). They were jealous of our opportunistic location which cut down on the... More

Was this review helpful? Yes 2
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear smerdlapgraslbinder, Thank you for your kind remarks about our Hotel and the service that you experience with us. We are happy to know that you enjoyed our Restaurant Cook's and our cuisine. It's a real satisfaction for us that your recent stay has been excellent. We hope to have you again in our hotel to provide the quality service... More

Honolulu, Hawaii
Top Contributor
94 reviews 94 reviews
52 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed May 12, 2014

This is an exceptional Sheraton. We had no complaints about our room -- clean, well, appointed, very comfortable bed, everything in working order, free wi-fi. The staff was very friendly and helpful in making transportation arrangements. A large upscale mall is across the street. Plenty of nearby restaurants, but we ate at the hotel restaurant, Cook's, which was excellent and... More

Was this review helpful? Yes 1
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear MandJ-Hawaii Thank you so much for your kind remarks about our Hotel and services; we are happy to know that you enjoyed your stay with us and in our city. We hope to have you again in our hotel to provide the quality service you deserve. Any questions, suggestions or additional requests you may have please contact us, we... More

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Additional Information about Sheraton Quito

Address: Avda. Naciones Unidas Y Republica, Quito, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Quito 4.5*
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Also Known As:
Sheraton Quito Hotel Quito
Four Points Quito
Quito Sheraton
Quito Four Points

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