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All 107 Quito hotels

Sheraton Quito

4.5 of 5 Hotel   |   Avda. Naciones Unidas Y Republica, Quito, Ecuador
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Sheraton Quito
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91%
Ranked #17 of 107 hotels in Quito
Certificate of Excellence 2013
A recent review
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221 people have reviewed this hotel

Traveler rating
    124
    77
    16
    4
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Seattle, Washington
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location in Quito, nice lounge (for Platinum members or you can pay $25 pp to enter). Nice lobby. Poor service all the way around except for one person in the restaurant and the bellman Tony.. Very disappointing stay. When I had the air conditioner on in the room it blew air that smelled like raw sewage. The TV didn't... More

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Oakland, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

After traveling for a month, we stayed at the Sheraton Quito on our way back to the States. It was exactly what the doctor ordered. The rooms are large and comfortable, the food at the restaurant was fantastic, the showers are remarkable and the beds heavenly. The only thing that you need to be aware of is that the hotel... More

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Regenstauf, Germany
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Accommodation 5***** - Nicely furnished and clean rooms with all the comfort you may expect Location 5***** - Location of the hotel is excellect. Close to parks and shopping areas as well as to restaurants and sights Staff 5***** - Staff is friendly and welcoming. Cocktail on arrival and free coffee service while waiting for our room (albeit it was... More

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sheUIO, General Manager at Sheraton Quito, responded to this review

Dear Stefan24f Thank you for taking the time to contact us concerning your recent stay at our Hotel. Thanks you for your valuable comments about our services, they will help us to motivate and keep providing the service that our guests deserve. It's a real satisfaction for us that your recent stay has been excellent. We hope to have you... More

Philadelphia
Contributor
20 reviews 20 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 17, 2014

While a fan of Starwood, Sheraton tends to be my least favorite properties. I found this particular Sherton to be quite lovely. It is in a great location with lots of parks and shopping around. The restaurant was really good. The rooms were big, clean and well appointed. The staff was very helpful with taking care of all my needs... More

Was this review helpful? Yes 1
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear sassytraveler1, Thank you for taking the time to contact us concerning your recent stay at our Hotel. Thanks you for your valuable comments about our services, they will help us to motivate and keep providing the service that our guests deserve. It's a real satisfaction for us that your recent stay has been excellent and that you enjoyed your... More

Toronto, Canada
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 5, 2014

I highly recommend this hotel if you are in Quito! The service is outstanding and the rooms are perfect. I stayed here for 3 nights for business and will stay here again next time. I was upgraded to the Club Floor and my colleague was on the floor below...which was just as good. The overall hotel environment was very positive... More

Was this review helpful? Yes 1
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear Express T Thank you for taking the time to contact us regarding your latest experience with us and we would like to thank you for this feedback and for your preference to our brand. Your opinion certainly assist us through our continuously process of improvement. According to your survey everything went excellent during the time you spent with us.... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 1, 2014

I stayed for 2 nights and I really recommend this hotel for business travelers. Great service at all times and very comfortable rooms. The location is also very good, in the city centre and in front of a big mall with many options including banks, clothing and very good restaurants. Will come back certainly.

Was this review helpful? Yes 1
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear matiasah Thank you for taking the time to contact us concerning your recent stay at our Hotel. Thanks you for your valuable comments about our services, they will help us to motivate and keep providing the service that our guests deserve. It's a real satisfaction for us that your recent stay has been excellent. We hope to have you... More

Cleveland, Ohio
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 14, 2013

I stayed a week for business and thoroughly enjoyed the stay. The rooms, lobby, hallways and dining areas were all clean and elegant. Breakfast was included in my room rate. And the breakfast buffet had a broad selection of hot items, fresh fruit, breads and made to order items. Several of my colleagues and I were moved to the Club... More

Was this review helpful? Yes 1
Los Angeles
Top Contributor
53 reviews 53 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 7, 2013 via mobile

Great place and a good location. Nice decor and super clean and comfortable. Staff is outstanding, both welcoming and friendly. Lounge could be a little better and offer more options, but it's there. Terrific breakfast buffet. Don't understand anyone complaining about a $17 inclusive price for the quality and number of options?? Nice gym and Club, too. This is an... More

Was this review helpful? Yes 3
San Jose, Costa Rica
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 6, 2013

This is a nice Hotel, with all the amenities you expect for a Sheraton. Located in the heart of the city, a very nice area full of business, restaurants, shopping mall, parks. Definitely a great city to visit and this Hotel is in the perfect location. The best part is the great service they have. Friendly staff always willing to... More

Was this review helpful? Yes 3
Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 3, 2013

I stayed here on my way to the Galapagos Island and on my return trip home from there. All I can say is this place is the best. It was very comfortable and clean, we were even upgraded to a junior suite. There is a mall right down the street where I was even able to get black Friday deals!... More

Was this review helpful? Yes 1

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Additional Information about Sheraton Quito

Also Known As:
Sheraton Quito Hotel Quito
Sheraton Quito Hotel
Four Points Quito
Quito Sheraton
Quito Four Points
Address: Avda. Naciones Unidas Y Republica, Quito, Ecuador
Location: Ecuador > Pichincha Province > Quito
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Quito
#7 Luxury Hotel in Quito
#11 Family Hotel in Quito
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Quito 4.5*
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