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Hilton Colon Quito

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Avenida Amazonas N19-14 y Patria, Quito, Ecuador
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Hilton Colon Quito
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Hilton Colon Quito
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728 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, WA
Top Contributor
125 reviews 125 reviews
56 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had several rooms two different times at this hotel. The first rooms were lower floors and quite basic and showing wear and age. I assume this is the base rooms at the lowest price since it was a deal on Expedia. I also assume this is focused on the package tour rooms as well since that seemed to be... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We had 3 nights in this hotel coming back from Galapagos Island, the service at the reception was awful, they did not asked for opening a credit in the hotel and we had a very bad experience in the bar. The WiFi did not work properly we could not make any phone call on Skype using WiFi The room not... More 

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HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear Madam: Thank you for taking the time to write a review about your recent stay at our hotel. Our main priority is for our guests to feel welcome and have a comfortable stay. I do however understand from your review that you were not completely satisfied with the room and Wifi that was provided to you. Please know that... More 

Walsall, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The Hilton Colon Hotel is a 19 storey high rise opposite a park close to Quito's city centre. The rooms are spacious and well equipped. It is used by airline staff, business and tour groups. Safe area, corporate feel. Good Executive Floor. Surrounded by congested streets.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear Sir, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. Once again we appreciate your time and comments; our main objective is to meet the needs of each person that visits our hotel. Sincerely, Jose Gallegos Channel Manager More 

Panama City, Panama
Top Contributor
71 reviews 71 reviews
39 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel for my family while en route to the Amazon jungle for a more rugged holiday. This hotel is very clean, professional with all the amenities you'd expect from a Hilton hotel. The restaurants were very nice, though we only ate in one of them. I would have given it five stars but the neighborhood wasn't so... More 

Was this review helpful? Yes 1
HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear Sir, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. Once again we appreciate your time and comments; our main objective is to meet the needs of each person that visits our hotel. Sincerely, Jose Gallegos Channel Manager More 

Virginia
Top Contributor
84 reviews 84 reviews
68 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just spent a total of three nights at the Hilton Colon Quito at the beginning (one night) and end (two nights) of a Gate1 Tour of Ecuador. We were very happy with the hotel, and it served as perfect "bookends" to our trip. Though booked through the tour company, I e-mailed the hotel and provided my Hilton HHonors number.... More 

Was this review helpful? Yes 1
HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear Sir / Madam, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. Once again we appreciate your time and comments; our main objective is to meet the needs of each person that visits our hotel. Sincerely, Jose Gallegos Channel Manager More 

Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed 3 weeks ago

Hilton Quito is not at the height of the brand as it is Hilton Guayaquil. I'm never enjoy my stay in that hotel. I go because of the HHHonour program but I'd chose e different one if it depended on the quality standard offered.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear Sir, Thank you for taking the time to write a review about your recent stay at our hotel. Our main priority is for our guests to feel welcome and have a comfortable stay. I do however understand from your review that you were not completely satisfied with the service that was provided to you. Please know that your business... More 

Dallas, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

The HOTEL sucks. Do not stay. Well what else can I say, the front desk is slow, the people are unfriendly, the internet is so slow, dial up is faster. I came on a business trip and could not get anything done. I hate this HOTEL. Do not stay here. The food is ridiculously expensive, $34 for lunch, for lunch... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear Sir / Madam: Thank you for taking the time to write a review about your recent stay at our hotel. Our main priority is for our guests to feel welcome and have a comfortable stay. I do however understand from your review that you were not completely satisfied with the room and service that was provided to you. Please... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Colon Hilton Hotel Quito‎ is a cross between luxury and adventure travel. It hosts oodles of tour groups heading for the Galapagos. But it also hosts conventions and individual tourists. It’s big enough to get away with it all. My partner and I were very excited to find ourselves in such a substantial, well-appointed hotel as part of our... More 

Was this review helpful? Yes
HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear Sir / Madam, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. Once again we appreciate your time and comments; our main objective is to meet the needs of each person that visits our hotel. Sincerely, Jose Gallegos Channel Manager More 

tampa fla
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is located next to the Central Park where the natives sell their crafts on Sunday. Ecuador has so many exciting destinations for almost any traveler.The city is located in a valley surrounded by some of the tallest mountains in the world.The new airport is very modern and the 45 min. drive to the city is on U.S. quality highways.The... More 

Was this review helpful? Yes
HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear Sir / Madam, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. Once again we appreciate your time and comments; our main objective is to meet the needs of each person that visits our hotel. Sincerely, Jose Gallegos Channel Manager More 

Vallejo, California
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location is very good lots to do close by also pick up for other trips. English speaking staff so if your Spanish is poor or not at all you can get around. I would recommend staying here the price is good for what you get. The area is SAFE all around the Hotel.

Was this review helpful? Yes
HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear Sir / Madam, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. Once again we appreciate your time and comments; our main objective is to meet the needs of each person that visits our hotel. Sincerely, Jose Gallegos Channel Manager More 

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