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Hilton Colon Quito

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Avenida Amazonas N19-14 y Patria, Quito, Ecuador
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Hilton Colon Quito
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Hilton Colon Quito
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720 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

The HOTEL sucks. Do not stay. Well what else can I say, the front desk is slow, the people are unfriendly, the internet is so slow, dial up is faster. I came on a business trip and could not get anything done. I hate this HOTEL. Do not stay here. The food is ridiculously expensive, $34 for lunch, for lunch... More 

Review collected in partnership with Hilton Hotels & Resorts

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Colon Hilton Hotel Quito‎ is a cross between luxury and adventure travel. It hosts oodles of tour groups heading for the Galapagos. But it also hosts conventions and individual tourists. It’s big enough to get away with it all. My partner and I were very excited to find ourselves in such a substantial, well-appointed hotel as part of our... More 

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tampa fla
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel is located next to the Central Park where the natives sell their crafts on Sunday. Ecuador has so many exciting destinations for almost any traveler.The city is located in a valley surrounded by some of the tallest mountains in the world.The new airport is very modern and the 45 min. drive to the city is on U.S. quality highways.The... More 

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Vallejo, California
Contributor
19 reviews 19 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The location is very good lots to do close by also pick up for other trips. English speaking staff so if your Spanish is poor or not at all you can get around. I would recommend staying here the price is good for what you get. The area is SAFE all around the Hotel.

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Went for the night to meet friends to go hiking. I have to say for the short time that I stayed there everything was by far great. No complaints at all. Service was great, everything was clean, everyone was so catering and nice. I am looking forward to visiting again and I will be sure to stay at the same... More 

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Englewood Cliffs, New Jersey
Top Contributor
147 reviews 147 reviews
14 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on 3 separate single nights as part of a Gate 1 tour. Clean rooms, comfortable beds, very good service. Quiet area. Reception, concierge and bellboy services were excellent. They have a 24/7 restaurant (Café Colon), which was convenient for late-night dinners; service there was a bit slow though, and food was okay. The breakfast buffet was also just... More 

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Yorkshire,England
Contributor
15 reviews 15 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff in the main are unfriendly and lazy e.g dirty dinner tray put outside room at 2000, still there next morning. Had to go and find a bar tender to get a drink etc etc. Not in a good area of the city, the old city is a good walk away and the bars and restaurants in the vicinity... More 

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HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear Sir / Madam: Thank you for taking the time to write a review about your recent stay at our hotel. Our main priority is for our guests to feel welcome and have a comfortable stay. I do however understand from your review that you were not completely satisfied with the service that was provided to you. Please know that... More 

London, United Kingdom
Top Contributor
134 reviews 134 reviews
45 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 1 week ago

It was ok. Not great. There are two towers and the tower I was in seemed to have shabby older outdated rooms and the other tower that my friends were in were more up to date. There was no minibar or even an empty refrigerator to store drinks. Wifi was fine. Breakfast was OK but nothing to write home about.... More 

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HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear valued Guest, We thank you for the time taken to write your review. We are deeply sorry to read we were not able to meet your expectations. Our main goal is to satisfy our guest needs and this review will assist us taking special attention to the mentioned details in order to ensure it does not happen again in... More 

Miami Beach, Florida
Contributor
18 reviews 18 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Is a hotel located in the center of the city, perfect for business. At night might be a bit dangerous so make sure you take a hotel transportation. Breakfast is good. I'm a Hilton honors member and got an upgrade to a junior Suite and it was very comfortable. Great bed. Make sure you get a room in the renovated... More 

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HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear Sir / Madam, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. Once again we appreciate your time and comments; our main objective is to meet the needs of each person that visits our hotel. Sincerely, Jose Gallegos Channel Manager More 

Cypress, United States
Contributor
18 reviews 18 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was a little frustrated at check in. The room and view was beautiful. The excutive floor is worth the extra money. I was a little disappointed that they put all the warm food away early. The have an okay selection of alcohol . No beer that I noticed. The morning breakfast wasn't bad. Very good variety of foods to... More 

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