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All 106 Quito hotels

Hilton Colon Quito

4.5 of 5 Hotel   |   Avenida Amazonas N19-14 y Patria, Quito, Ecuador
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83%
Ranked #20 of 106 hotels in Quito
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Vivadefiesta Raleigh, NC
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555 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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English first
Raleigh, NC
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

Location is great for exploring downtown Quito and walking around Parque El Ejido (just across the road from hotel). Rooms are clean and comfortable, some with great views of the city. Beds are super comfortable. Buffet breakfast of ok, nothing special. Eggs often run out. That is minor with the overall service at the hotel very high. Would highly recommend.

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Top Contributor
60 reviews 60 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

It is a huge hotel. Lot of activities going on. Conferences and seminars. Restaurant breakfast was awesome , they had everything imaginable. At lunch restaurant has buffet which is very good . Location is ideal. For a large hotel service is very good. Called several times to front desk and all situations were resolved. Even a late check out when... More

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HiltonColonQuito, Revenue Manager at Hilton Colon Quito, responded to this review

Dear Sir / Madam, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. Please feel welcome anytime you come back to Quito. Regards from the middle of the world! Revenue Manager Hilton Colon Quito More

Santo Domingo
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Clean and comfortable, great for short business stays. WiFi can be a problem on some days, the executive long stay suites are outdated but adequate. Nice fitness center with heated pool and food is ok

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Buckeye, Arizona
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Clean and adequate rooms. Ok breakfast. Excellent location. Full service hotel in middle of downtown. Meets all minimum expectations but does not exceed many expectations. Look closely at bill on departure. Small discrepancies may exist. In extra services

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Bad room, bad food, short shower head almost hit my head, got a two bed room instead of a king, old curtains. The tv was hard to turn on, no mini bar and below average food. Service is not that bad. The only good thing it is cheap but it is not a good Hilton experience.

Was this review helpful? Yes 1
Hollywood, Florida
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I often go to that hotel for business, and I always been amazed by the quality of service. The staff is GREAT !!! They will do anything they can to accommodate you (and I mean it, anything). The rooms are big, and if you get lucky they may even upgrade you for one of there fantastic suites. The WiFi is... More

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HiltonColonQuito, Revenue Manager at Hilton Colon Quito, responded to this review

Dear Sir / Madam, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. We take seriously your comments and we will take actions to improve about your concern. Once again we appreciate your time and comments, our main objective is to meet the needs of each... More

Austin, Texas
Top Contributor
79 reviews 79 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Avianca cancelled my flight out of Quito and put all of us up here. What a great hotel! I'm not pleased with Avianca's treatment of us, but the Hilton certainly did not disappoint. Great, large, clean, and modern room. Wifi costs, which is the one downside, but this place is swanky and a great retreat.

Was this review helpful? Yes
HiltonColonQuito, Revenue Manager at Hilton Colon Quito, responded to this review

Dear Sir / Madam, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. Please feel welcome anytime you come back to Quito. Regards from the middle of the world! Revenue Manager Hilton Colon Quito More

Ottawa
Top Contributor
67 reviews 67 reviews
11 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms are clean spacious and the beds very comfortable with conformers. I found it a bit cold, seems that there was only A/C and no heat, but under the comforters we nevertheless slept very well. The bathroom is well appointed with all toiletries. One small frustration, the one morning were we could have slept in, we were woken up... More

Was this review helpful? Yes
HiltonColonQuito, Revenue Manager at Hilton Colon Quito, responded to this review

Dear Sir / Madam, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. We take seriously your comments and we will take actions to improve about your concern. Once again we appreciate your time and comments, our main objective is to meet the needs of each... More

Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here at the beginning and end of our Galapagos G Adventure. The hotel was clean, luxurious, crisp sheets, great cocktails and spacious standard rooms. Friendly staff and average breakfast menu. Overall excellent hotel and I would stay again if I went back.

Was this review helpful? Yes
HiltonColonQuito, Revenue Manager at Hilton Colon Quito, responded to this review

Dear Sir / Madam, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. Please feel welcome anytime you come back to Quito. Regards from the middle of the world! Revenue Manager Hilton Colon Quito More

Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Will share pictures to express my feeling. The staff from executive lounge was fine so was staff from room service and housekeeping. However re front desk lacks basic customer device skills. They are not doing me a favor by me staying there. And BTW, please be ready to questioned to death if there is a mistake on your folio. I... More

Was this review helpful? Yes 1
HiltonColonQuito, Director of Sales at Hilton Colon Quito, responded to this review

Dear Valued Guest, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we... More

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Additional Information about Hilton Colon Quito

Address: Avenida Amazonas N19-14 y Patria, Quito, Ecuador
Phone Number:
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Colon Quito 4.5*
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Also Known As:
Hilton Colon Quito Hotel Quito
Hilton Hotel Quito
Hilton Quito

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in Quito #8 Family Hotel in Quito #9 Business Hotel in Quito #10 Luxury Hotel in Quito #14 Romantic Hotel in Quito
Hotel Class
Official Description (provided by the hotel)
Strategically located in Quito, the capital of Ecuador, the Hilton Colon is only 15 minutes away from Mariscal Sucre International Airport, and is surrounded by cultural, tourist, commercial and financial centers. Our excellent location is only minutes away from the old Colonial ... more   less 
Number of rooms
255

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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