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Hilton Colon Quito

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Avenida Amazonas N19-14 y Patria, Quito, Ecuador
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1 room 1 guest
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Hilton Colon Quito
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830 Reviews from our TripAdvisor Community

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Traveler rating
    353
    329
    95
    34
    19
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106
264
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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  • All months
    (830)
  • Mar-May only
    (240)
  • Jun-Aug only
    (220)
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    (181)
  • Dec-Feb only
    (189)
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Wellingborough
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

A well positioned good hotel and with very helpful staff, Iberia lost my suitcase and the concierge department were really excellent. They translated messages left in Spanish, rang the airline and made sure our rep. kept up the pressure. I am sure that it was because of the hotel staff's perseverance I received my luggage. just hours before I was... More 

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Calgary,AB
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here as part of our G Adventures tour to Galapagos Islands. Two nights, in transit coming and going. Very nice hotel. Located centrally for walking tours. ~ 1 hour from airport ($30 USD, two people per taxi) We are typically budget travellers staying in 3 to 4 star smaller hotels. In general for a large chain hotel it... More 

Was this review helpful? Yes
Hilton Q, Channel Manager at Hilton Colon Quito, responded to this review

Dear guest, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. Once again we appreciate your time and comments; our main objective is to meet the needs of each person that visits our hotel. Sincerely, Andrea Kustermann Channel Manager More 

Saint Joseph, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Hotel Colon was wonderful! Very clean and offering most if not all amenities. Ecuador was a wonderful and interesting country. Would certainly recommend a visit. Beds were very comfortable, and breakfast was delicious.

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Hilton Q, Channel Manager at Hilton Colon Quito, responded to this review

Dear Value Guest, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. Once again we appreciate your time and comments; our main objective is to meet the needs of each person that visits our hotel. Sincerely, Andrea Kustermann Channel Manager More 

BsAs
Level Contributor
132 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hilton Quito is well located at close distance from the beautiful historic centre and the hotel itself offers perks other hotels miss. No matter how early you get up there is a full breakfast being offered since 2 am so there is no wonder why so many airlines and tourist going to the Galapagos choose it. The restaurant is... More 

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Hilton Q, Channel Manager at Hilton Colon Quito, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at our hotel. Our main priority is for our guests to feel welcome and have a comfortable stay. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services.... More 

Benbrook, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were on a tour with Gate 1. The hotel, as stated by other reviewers, was a Hilton Colon. Nice clean, comfortable, good location. Market right across the street and the weekend market was also across the street. Food was excellent. Breakfast buffet was good too. We were there after our flight from Miami and then again after our tour... More 

Was this review helpful? Yes 1
Hilton Q, Channel Manager at Hilton Colon Quito, responded to this review

Dear valued Guest, We appreciate the time taken as we are pleased to read that you have enjoyed your stay with us. Do let us know if you have any suggestions or additional comments as we love to be your preferred hotel your future visits to Quito! Best regards, Andrea Kustermann Chennel Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

We came to Quito to attend a wedding and for a bus tour. We selected this hotel for its value and location. The staff was very helpful, we asked the concierge and front desk numerous time for help and our question was always answer.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hilton Q, Channel Manager at Hilton Colon Quito, responded to this review

Dear guest, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. Once again we appreciate your time and comments; our main objective is to meet the needs of each person that visits our hotel. Sincerely, Andrea Kustermann Channel Manager More 

Connah's Quay, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you're reading Trip Advisor then a Hilton is a Hilton. And the Colon Quito is as predictably slick, comfortable, and international as all the others. And, I confess, when we arrived there after a long flight we were too exhausted to start trying our Spanish or to take in too much strangeness, and so the fluent World English of... More 

Was this review helpful? Yes
Hilton Q, Channel Manager at Hilton Colon Quito, responded to this review

Dear Sir / Madam, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. Once again we appreciate your time and comments; our main objective is to meet the needs of each person that visits our hotel. Sincerely, Andrea Kustermann Channel Manager More 

Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hilton Colon in Quito is a reliable comfortable Hilton. We arrived around 1:00 am on a trip from the US and we got checked in quickly. Unfortunately, although my reservation specified two beds, the request had been lost. As a result we were bumped down from the executive floor to a lower one. This was not a big deal... More 

Was this review helpful? Yes
Hilton Q, Channel Manager at Hilton Colon Quito, responded to this review

Dear Sir, We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff. Once again we appreciate your time and comments; our main objective is to meet the needs of each person that visits our hotel. We are very sorry for the inconvenient you had with the room.... More 

New York City, New York
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent three nights there before and after our Galapagos trip and really enjoyed Quito largely because of Hilton's excellent location. Getting there was a breeze. We approached the taxi counter directly outside the arrival area and after telling the service rep where we were heading, she gave us a slip with our hotel name and the rate, $26.00, payable in... More 

Was this review helpful? Yes 3
HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear valued Guest, Thank you for your review, we are pleased to see we have met your expectations during you stay. Our Guest comments and opinions are very important to us as well as our reviews in order to keep on improving our service and Guest experience. Hope to welcome you again and reach that 5 star rating! Best regards,... More 

San Diego, California
Level Contributor
333 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was probably the best hotel that we visited in our South American trip. The staff was very professional and friendly, and the rooms were well-appointed and very nice. our room overlooked the park and El Panecillo hill, which was very picturesque. We were up high enough so that the traffic noice didn't bother us too much. Just a block... More 

Was this review helpful? Yes
HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear valued Guest, We appreciate the time taken as we are pleased to read that you have enjoyed your stay with us. Do let us know if you have any suggestions or additional comments as we love to be your preferred hotel your future visits to Quito! Best regards, Andrea Kustermann More 

Hotel Review Summarization

What travelers say

  • Very good(7)
  • Old town(6)
  • Room service(3)
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