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Hilton Colon Quito

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Avenida Amazonas N19-14 y Patria, Quito, Ecuador
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Hilton Colon Quito
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Hilton Colon Quito
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812 Reviews from our TripAdvisor Community

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Traveler rating
    342
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    94
    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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    (812)
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    (240)
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San Diego, California
Level Contributor
333 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was probably the best hotel that we visited in our South American trip. The staff was very professional and friendly, and the rooms were well-appointed and very nice. our room overlooked the park and El Panecillo hill, which was very picturesque. We were up high enough so that the traffic noice didn't bother us too much. Just a block... More 

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scotland
Level Contributor
174 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for 3 nights pre and post Galapagos cruise. We found the hotel was in an excellent location opposite a park which it was safe to walk around during the day. We stayed in an executive room which offered breakfast and all the other facilities of the executive lounge. The hostess there was so welcoming and interested in what we... More 

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Los Angeles, California
Level Contributor
314 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here last year and found the location excellent. we love to walk thru the park, especially on weekends when all the locals and their children are out. Also, many artisan stalls, food sellers, just fun people watching. Walk to the Casa de Cultura for an excellent display of objects from the indigenous groups, colonial art and a changing... More 

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Morton Grove, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I traveled to Quito with my elderly mom and brother. The check in process was fast and friendly. The room was very comfortable, clean and with a wonderful view of the city. Cafe Colon offered a great buffet with Ecuadorian food. A must try if not just once. Service was excellent. Security was on point. We felt very safe staying... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

As usual, this was a pleasant stay at a Hilton property with the customary high quality with everything the weary business travelor needs to work, relax and recharge. The restaurant value (included in my room rate) was quite decent though I would prefer it had more of a Mexican flavor added. Overall: The usual Hilton high estándar.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear valued Guest, Thank you for your comment and review. We are deeply sorry we could not meet your expectations during your visit; however we encourage you to visit us again. Our guest comments are highly valued to our hotel in order to keep improving our service and guest experience. Best regards, Jose Gallegos Channel Manager More 

Las Vegas, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Suite was excellent. Service good, but air conditioning very poor so had a hot night. Had the worst steak of my entire life. It was impossible to cut and had horrible flavor. The hotel lunch restaurant was excellent though and we enjoyed our food there.

Review collected in partnership with Hilton Hotels & Resorts

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Phoenix, Arizona
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a nice hotel and clean. The room was your typical Hilton quality. The one thing that stood out which I decided I had to write about was the fact that in the perks of the hotel they listed that the rooms were "sound proof". I initially laughed about this and found it to be a funny thing to... More 

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HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear valued Guest, Thank you for your comment and review. We are deeply sorry we could not meet your expectations during your visit; however we encourage you to visit us again. Our guest comments are highly valued to our hotel in order to keep improving our service and guest experience. Best regards, Jose Gallegos Channel Manager More 

Hollywood, Florida
Level Contributor
80 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have absolutely nothing bad to say about the Hilton Colon. For me, everything is perfect. The staff is amazing and always surpass your expectations. The breakfast is $18 but for sure you'll enjoy it. The rooms are perfect and spacious. That's definitely the hotel to be in Quito

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HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear valued Guest, We appreciate the time taken as we are pleased to read that you have enjoyed your stay with us. Do let us know if you have any suggestions or additional comments as we love to be your preferred hotel your future visits to Quito! Best regards, Jose Gallegos Channel Manager More 

manchestert
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is not even deserving of the Hilton name. We stayed here for last two nights of a two week ecuador trip, having stayed a week at the sublime casa gangotena and then in the amazon. Where to begin, well, for a start, no heating whatsoever in bedrooms considering how cold quito does get in the evening, the front... More 

Was this review helpful? Yes 1
HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear Valued Guest, We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have... More 

Kensington, Maryland
Level Contributor
62 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I arrived from the Quito airport at night via rental car. We chose the Hilton initially because we thought it would be easy to find at night and they had free parking. In reality, the Hilton's location is really great. It is a pleasant 30 minute walk to the historic old town and directly across the street from El Ejido... More 

Was this review helpful? Yes 1
HiltonColonQuito, Channel Manager at Hilton Colon Quito, responded to this review

Dear valued Guest, Thank you for your comment and review. We are deeply sorry we could not meet your expectations during your visit; however we encourage you to visit us again. Our guest comments are highly valued to our hotel in order to keep improving our service and guest experience. Best regards, Jose Gallegos Channel Manager More 

Hotel Review Summarization

What travelers say

  • Very good(7)
  • Old town(6)
  • Room service(3)
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