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Swissotel Quito

Travelers' Choice award winner
12 de Octubre 1820 Ave. & Luis Cordero Street | La Floresta Zone, Quito 1721565, Ecuador
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Best prices for: 1 room 1 guest
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Swissotel Quito
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590 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Level Contributor
185 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for two nights. The staff are great - very friendly, helpful and efficient. The rooms we had on the 7th floor was very comfortable with views over the city. There was lots of hanging and drawer space, an iron and ironing board in the wardrobe, kettle and coffee maker. A/C worked well and was not too noisy.... More 

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Kuwait
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel was great for these kind of conferences and the suites were amazing and comfy and the large windows with great views, also the rooms were clean and the beds were comfy. Also the hotel is near a supermarket if your missing something its like just a 5 minute walk to it, plus the hotel is surrounded with resturants... More 

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Directora V, Director de Relaciones Públicas at Swissotel Quito, responded to this review

Dear Guest We appreciate your comments. We are happy to serve you and we hope you visit us soon. Kind Regards. More 

california
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Our friends who were visiting from India and staying at the Swiss Hotel were treated very poorly. We joined them for dinner at the restaurant La Locanda, There were people at only 2 other tables. Our drink order was taken and we waited 15 minutes with no service. I tried to signal to the waitress who looked directly at me... More 

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Directora V, Director de Relaciones Públicas at Swissotel Quito, responded to this review

Dear Guest We appreciate your feedback, and we are sorry for the inconvenients. We invite you to experience, for your own, Swissotel Quito. Kind Regards. More 

Lima, Peru
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I travel regularly to Quito for business, and this time I chose to spend three nights at the Swissotel in Quito. Big mistake. While they charge the price of a 5 star hotel, the room was old and very noisy - even when I shut down the AC, the central AC outside kept doing lots of noise, and I could... More 

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Directora V, Director de Relaciones con Clientes at Swissotel Quito, responded to this review

Dear Guest We are sorry for the inconvenience, we keep working to offer an excellent service. Kind Regards. More 

Brooklyn, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located in a good neighborhood for restaurants, and it provides a luxury experience for travelers to Quito! The concierge at this hotel was incredibly helpful, the rooms were very clean, and the quality of service at every level was exceptional. Also, the heated pool and hot tub were a wonderful, relaxing experience! La Locanda restaurant provided excellent... More 

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Houma, Louisiana
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here with a tour we were on. It is very, very nice. High security - our keys would only take our elevator to the floor we were staying on. Very helpful staff. Concierge helped in translating the Old Town map for us. Hotel is not close to downtown, but only a $4 taxi ride away. Room, including bath,... More 

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Sacramento, California
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

Very nice stay here, the service from all staff was exceptional. Room was well done, breakfast buffet was wonderful with so many choices. Grocery store close by for water. Most sights were a short taxi ride away.

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phoenix, arizona
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

While not luxurious, this business hotel was very comfortable and accommodating. We were upgraded to the 13th floor which was the executive/business floor. There was a bar and restaurant with incredible views of the city, which was empty. We felt as though we had the floor to ourselves.

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New York
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am here with my wife and 3 kids for a short stay before going up to the mountains and seeing the sights there. The staff here is friendly and very helpful. The service is outstanding. We ate at 3 of the restaurants here, including breakfast and were very happy each time. The rooms were good size, including the triple... More 

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Kimberley, Canada
Level Contributor
13 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed here 3 different times over 3 weeks, people were very friendly and importantly, it's in a safe area. There is also a supermarket about a block away in case you need just about anything. Within 1 block there is several nice restaurants.

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