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All 106 Quito hotels

Swissotel Quito

4.5 of 5 Hotel   |   12 de Octubre 1820 Ave. & Luis Cordero Street | La Floresta Zone, Quito 1721565, Ecuador
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Swissotel Quito
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Ranked #17 of 106 Hotels in Quito
A recent review
4 of 5 stars reviewed 1 week ago
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439 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brussels
Top Contributor
50 reviews 50 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very good, excellent service and classy the rooms are large and comfortable, the gym and sauna/hamman facilities are very good with large opening hours nad breakfast is plentiful and good. Transfers to the airport to the hotel are overpriced but comfortable (60usd) I will be coming back definitely

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Richmond, Virginia
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently traveled to Quito on business, and our group was booked at this hotel. I did not have an good experience at the beginning. After being on a plane since early in the morning, we arrived at the hotel around 4:30 pm. I was told that my room was not ready, and I should wait for a few minutes.... More

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Zagreb, Croatia
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel location is not perfect for tourists visiting Quito, but everything else is more than good for comfortable stay! Clean, nicely furnished rooms, good restaurants and great breakfast. There is very good fitness center with indoor/outdoor swimming pool, open from 6:00 to 22:00.

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Clifton, New Jersey, USA
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for business trip and visiting family over the weekend, they have good customer service but the rooms are kind of too old. This should be a 4 star hotel instead. They are very expensive too i would definitely preferred Radisson Hotel instead.

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Surfers Paradise, Australia
Top Contributor
65 reviews 65 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 11, 2014

We were lucky enough to stay at this hotel, our flight from Quito to Lima was cancelled for over 24hrs and the airline sent us to Swissotel. We had just spent a week in the Galapagos on a very poorly maintained yacht, so a night in a five star hotel was like being in heaven. The best bathroom and shower... More

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Directora V, Guest Relations Manager at Swissotel Quito, responded to this review

Dear Mel We appreciate your comments, we are very glad you enjoy your stay at Swissôtel. We hope to serve you again. Kind regards More

Colorado Springs, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 7, 2014

I have stayed here 3 times on business. The location is perfect for staying or working in Quito. The food is great - they have a buffet breakfast that is always yummy - and make eggs or whatever you want while you wait - the fruit and the the juices are amazing! The workout room is great! The Sushi is... More

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Directora V, Guest Relations Manager at Swissotel Quito, responded to this review

Dear Lauren Thank you for your comments, are very welcome. We are very glad you enjoy your stay at Swissôtel. We hope to see you soon, Kind Regards More

Swindon
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 2, 2014

Everything was OK - nothing special in terms of quality of rooms, attentiveness and helpfulness of the staff or the quality of the food in the restaurants. There was a well equipped gym. A problem with the room key where the hotel staff did not do anything to help other than send me back 3 times with all of my... More

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Directora V, Director General at Swissotel Quito, responded to this review

Dear Anver Q We really appreciate your opinion and value your comments. We want to apologize to you because of the lack of help you had with the room key. We will keep working hard to reach perfection in our service, please come visit us soon and let us give you a better experience. Kind regards More

Houston, Texas
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 1, 2014

Nice hotel in safe area. Ecuadorians do not speak much English, but the staff did their best to understand and be helpful, especially in the Executive Lounge. The bellstaff were also very helpful and directed us to the Plaza Grande in old town Quito -- it was beautiful and well worth several hours of walking/sightseeing, with a delicious lunch at... More

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Directora V, Director Comercial at Swissotel Quito, responded to this review

Dear Guest Thank you for your comments, we really appreciate your opinion. We will keep working hard for giving you the best service. Kind regards More

Long Island, New York
1 review
5 of 5 stars Reviewed August 28, 2014

I have always had a great experience at the Hotel. All requests were met with ease and pleasant courtesy by your staff. I would highly recommend the hotel to others. Stayed August 2014, traveled for business

Review collected in partnership with Swissotel Hotels & Resorts

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Directora V, Director Comercial at Swissotel Quito, responded to this review

Dear Luis Thank you for comments, we are very glad for having you in Swissotel. We bring quality to our guests lives. Kind regards. More

Melbourne Australia
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 26, 2014

We arrived in Quito late at night and were pleased to have been upgraded to the executive floor. The room was spacious and very clean. Woke to great views over the Andes and a substantial breakfast spread. Staff very helpful. Close to supermarket and shopping area and a number of nice restaurants nearby.

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Directora V, Director Comercial at Swissotel Quito, responded to this review

Dear Guest Thank you for your comments, we are very happy to know that you enjoyed your stay. Come back soon. Kind regards More

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Additional Information about Swissotel Quito

Address: 12 de Octubre 1820 Ave. & Luis Cordero Street | La Floresta Zone, Quito 1721565, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Swissotel Quito 4.5*
Number of rooms: 277
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Also Known As:
Swissotel Quito Hotel Quito
Swissotel Hotel Quito
Quito Swissotel Hotel

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