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Swissotel Quito

Travelers' Choice award winner
12 de Octubre 1820 Ave. & Luis Cordero Street | La Floresta Zone, Quito 1721565, Ecuador
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Swissotel Quito
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605 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My room cost was bundled into the larger tour cost, so I cannot comment on price, but am guessing it was high, given the quality of this hotel. We checked in very early in the morning (1:00AM) and were greeted with glasses of fresh orange juice, roses, and a quick check in and concierge escort to our room. As we... More 

Review collected in partnership with Swissotel Hotels & Resorts

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Sonoma County, CA
Level Contributor
143 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent service, nice bar, breakfast, spotless and beautiful. Centrally located - really comfy bed. Although not really a newer hotel it is very well maintained and immaculate. Lot's of wood and marble floors.

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Buenos Aires, Argentina
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

As I predicted, this hotel did excellent!! From the front desk to the Room service, all is great in this chain of hotels. Room was big, comfy, great bathroom and shower. Food from the room service was superb!!! The inside/out pool was excellent!! Hope to stay again in the future!!

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel itself is beautiful and the staff was beyond helpful. We only stayed one night, during which we enjoyed the fabulous pool and workout center very much. Later in our trip, upon our return to Quito we ended up coming back and had them coordinate a tour of Cotopaxi National Park for us. They did everything with style and... More 

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Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Pools are awesome both indoor and outdoor pools are heated! Rooms are really nice! Very modern! You feel really safe since you need a room key to even use the elevator! The bonus was that there are also places to eat inside of the hotel! The view was amazing!

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Fort Mill, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

We were attending a wedding in Quito and this was our first stay at a Swisotel. The staff was so friendly and attentive to us. We paid a little more for a bigger room and it was spectacular. The hotel is beautiful and we definitely stay there again.

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Philadelphia, Pennsylvania
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel gets a 5 star rating because the staff was amazing. For example, I'm a hot sleeper so I tore the comforter out of the duvet so that I could just use the top sheets, and when they made up the room the next day they used a light blanket in the duvet instead of a comforter. This is... More 

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Directora V, Director de Relaciones Públicas at Swissotel Quito, responded to this review

Dear Guest We appreciate your comments. We are happy to know that you enjoyed your stay at Swissotel, we hope to see you soon Kind Regards. More 

Philippines
1 review
5 of 5 stars Reviewed 3 weeks ago

Service is very good. The members are very accommodating. The hotel is very clean. There are plenty of choices that can be done within the facility. I will definetely stay again in this hotel.See you again!

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Directora V, Director de Relaciones Públicas at Swissotel Quito, responded to this review

Dear Guest We appreciate your comments. We are happy to know that you enjoyed your stay at Swissotel, we hope to see you soon Kind Regards More 

Ontario
1 review
5 of 5 stars Reviewed 3 weeks ago

Second time staying here . Each time I found the staff to be extremely helpful ,pleasant greetings when you arrive with a hot towel and fresh orange juice. great hotel ,great services ,very nice rooms. Would definitely stay there again.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Directora V, Director de Relaciones Públicas at Swissotel Quito, responded to this review

Dear Guest We appreciate your comments. We are happy to know that you enjoyed your stay at Swissotel, we hope to see you soon Kind Regards. More 

Sydney, Australia
Level Contributor
202 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights. The staff are great - very friendly, helpful and efficient. The rooms we had on the 7th floor was very comfortable with views over the city. There was lots of hanging and drawer space, an iron and ironing board in the wardrobe, kettle and coffee maker. A/C worked well and was not too noisy.... More 

Was this review helpful? Yes
Directora V, Director de Relaciones Públicas at Swissotel Quito, responded to this review

Dear Guest We appreciate your comments. We are happy to know that you enjoyed your stay at Swissotel, we hope to see you soon Kind Regards. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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