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All 107 Quito hotels

Howard Johnson Hotel - Quito La Carolina

3.0 of 5 Hotel   |   Alemania E5 -103 y La Republica Avenue, Quito, Ecuador
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Howard Johnson Hotel - Quito La Carolina
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80%
Ranked #32 of 107 hotels in Quito
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
Chris B Quartz Hill, California, United States
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92 people have reviewed this hotel

Traveler rating
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    13
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    4
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42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Quartz Hill, California, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Very nice staff, arrived late almost midnight. They were expecting us, fast check in and comfortable room. Breakfast available, thought it was included, my bad. On the expensive side, spend $182.00 for a short overnight stay including breakfast, taxes and 10% gratuity. Found more reasonable accommodations the following day.

Was this review helpful? Yes
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Chris B. Thank you so much for your appreciation about our staff and cleanliness. I'm so sorry about the value versus quality, normally our rates does not included breakfast but you could ask for a promotion season. I hope to see you soon again. Sincerely Myriam Delgado General Manager More

Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel. I travel a lot for work and this is probably the best chain I have been to. Great service, wonderful little extra touches (e.g., bath robe in room, little chocolates, etc.) and beautiful modern design to the rooms. Room service was very fast and affordable. Would definitely return.

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HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Guest: We received your comment about your latest experience with us and we would like to thank you for this feedback and for your preference to our brand. Your opinion certainly assist us through our continuously process of improvement. Looking forward to host you soon. Best Regards, Myriam Delgado General Manager More

University Park, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Hard to find a more helpful and friendly staff. Good restaurant. Ask for a room that does not face the main street as there is no noise abatement. Airport is 45 Km away, so early morning flights require arising very early. This is not unique to HOJO as there are not many hotels near the new airport.

Was this review helpful? Yes
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Guest: Thank you so much for your comment about the service, our goal is to create memorable experiences and in your case we got it. I present my sincere apologies about the noise in the room, if you have any suggestion we are ready to make it. Sincerely Myriam Delgado General Manager More

North Andover, Massachusetts
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 23, 2014

I stayed one night at this hotel after arriving from Miami. It is in the heart of the city, so it took 45 minutes to get there from the new airport, late at night with very little traffic. Because I was not doing any touring in the city, I would stay next time at a hotel near the airport. (Please... More

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HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Buthraupis. Thank you so much for your comment, it´s a oportunnitty to improve our service and some conditions, however, please, accept our sincerely apologies for the noise that you mentioned. It would be a pleasure to serve you in a future. hope to see you soon. Best regards Myriam Delgado Gerente General More

Rome, Italy
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 8, 2014

I spent a few days in this hotel on my way to the north border and back. It was especially relaxing on the way back, when I really appreciated the comfort offered by the extremely kind staff of the hotel. Great choice of food at breakfast.

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HOJO Q, Manager at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear FFossi: Thanks for your comments, your description about the hotel inspire us to mantain our level service, if you have any additional comment or suggest do not hesitate to contact us. Hope see you soon. Best regards Myriam Delgado General Manager More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 4, 2013

Hello, this is my second time on vacartion to Quito and being at Howard Johnson, it has a good service, restaurant and room service are ok but a little bit expensive. Very close to Mall El Jardin, La Carolina park is in front of hotel, has a smoke area; room and bathroom are good also. I stayed in a double... More

Was this review helpful? Yes 1
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear guest: Thank you so much for the comments that you leave us, it is a reason to be proud about of service, because we have notice that the memorable experience that we are looking for, was reached on your stay. would be a pleasure to serve you in a future, like you deserve. Best regards Myriam Delgado General Manager More

Copenhagen, Denmark
Contributor
20 reviews 20 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 26, 2013 via mobile

Pretty standard hotel. Pretty good when taking the price into consideration. The rooms are a little worn including the bathroom. I spent 8 nights there with a group of people on business. Be ware of seafood in the restaurant - one in our group was very sick after eating squid. Service was good and the staff very friendly and helpfull.

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HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Thank you for taking the time to let us know your comments. We are very sorried about the experience with the food, unfortunately, we did not have the opportunity to let you know that we analyze the product and all the BPM rules was accomplished, however i would like to tell that we tried to compensate to your friend for... More

Guayaquil
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2013

I booked two rooms and paid a lot of money for luxury weekend relax and business. staffs are very helpful and friendly. Unfortunately what you pay what you don't get apply here. Rooms and beds are two small for couple. It is not excellent location. ceiling very low. Hotel needs urgently re-decoration. Carpets looks dirty. It is common problem in... More

Was this review helpful? Yes 1
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Thank you for taking the time to answer our survey and for giving us your comments and suggestions. At Howard Johnson Quito, we take pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your or our own expectations. We understand your discontent for the room status, however i would like to tell you about our remodeling process, so... More

Guayaquil, Ecuador
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 7, 2013

Very good stay, it is very quiet and comfortable, they have very good food, both in room service and in the buffet complimentary breakfast. the room was very neat and the service was very helpfull. very good staff. very good option for your stay in quito.

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HOJO Q, Director General at Howard Johnson Hotel - Quito La Carolina, responded to this review

Thank you for your comment, it's very satisfying to know how was your stay and opinion of food service, our mission is to maintain the level and exceed your expectations. I hope you visit us again, it will be a pleasure to welcome Myriam Delgado General Manager More

Carrboro, North Carolina, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 8, 2013

A typical "upscale" Howard Johnson hotel. I gave it 4 stars, instead of three, because of the service we received. We stayed overnight and needed to catch an early flight. The wake-up call was on-time. We were taken to the airport in a private car at no charge. The room was not extremely clean, but workable, none the less. The... More

Was this review helpful? Yes
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

We are grateful for having the time to let us know your comments. It is very important for us to know how was your stay, with us. We apologize for not exceed your expectation in cleaning your room. Your evaluation will help us to continue providing you the best service that our guests deserve. We hope to see you soon.... More

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Additional Information about Howard Johnson Hotel - Quito La Carolina

Also Known As:
Howard Johnson Quito
Quito Howard Johnson
Address: Alemania E5 -103 y La Republica Avenue, Quito, Ecuador
Location: Ecuador > Pichincha Province > Quito
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#11 Business Hotel in Quito
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Howard Johnson Hotel - Quito La Carolina 3*
Official Description (provided by the hotel):
Modern building with all the comforts of the modern life, 90 executive rooms & suites - In financial & banking area. ... more   less 
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