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Howard Johnson Hotel - Quito La Carolina

#22 of 107 Hotels in Quito
Certificate of Excellence
Alemania E5 -103 y La Republica Avenue, Quito, Ecuador
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Howard Johnson Hotel - Quito La Carolina
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Ranked #22 of 107 Hotels in Quito
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed February 21, 2015
Jörgen H H Lund, Sweden
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133 reviews from our community

Traveler rating
    48
    65
    15
    1
    4
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22
29
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62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lund, Sweden
1 review
3 of 5 stars Reviewed February 21, 2015

I stayed there for four days in February 2015. I had a big room with suitable furnitures. BUT there is no air condition and no ventilation what so ever and situated close to two streets with a lot of traffic you get a lot of contaminated air into the room. Due to this I got astma problems. When leaving the... More 

Was this review helpful? Yes
HOJO Q, Director General at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Mr Jorgen: We received your comments in our Satisfaction Survey regarding your latest experience with us and we would like to thank you for this feedback, however, please, accept our sincerely apologies for not having succeed yours expectations with the transfer to the airport. We assure you we will be taking steps to insure such occurrences are not repeated.... More 

North Carolina
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 30, 2014

After spending 12 hours on three flights and a taxi ride we were greeted by 3 smiling faces before we could even get out of the taxi. The rooms are new, clean and European modern and the service is excellent. Everyone who words here speaks to you and smiles. I feel like I'm at the Four Seasons. Would definitely stay... More 

Was this review helpful? Yes
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Abosco: We received your comment regarding your latest experience with us and we would like to thank you for this feedback and for your preference to our brand. Your opinion certainly assist us through our continuously process of improvement. According to your comment everything went fine during the time you spent with us. It would be nice to serve... More 

Wellington, Florida
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 6, 2014

Everything in this hotel was pristine, great location for business, clean rooms and courteous personnel. Just the way you want it whenever on the road either for business or vacation. Very well recommended.

Was this review helpful? Yes 1
HOJO Q, General Manager at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Guest: Thank you so much comment, flatters us your comments about your last stay with us, always is a pleasure to serve you. In case any additional comment, do not hesitate to contact directly me. Best regards Myriam Delgado General Manager More 

Senior Contributor
36 reviews 36 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 31, 2014

This property is located just across La Carolina Park, taking the best from both worlds: Financial Center and Tourist attractions, but the place is quite at night. The staff do the best to feel you comfortable and the rooms are clean and spacious, all this surrounded by a remodeled building. The fare is similar to other four star hotels in... More 

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HOJO Q, Director General at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Jorge M: Thank you so much for your time to leave us a comment, your opinion is important to us, to improve the service in case of needed. About de remodeled building is an important decision that we made for our guest, is a pleasure that your note that. Looking to see you soon. Best Regards Myriam Delgado General... More 

Atlanta, Georgia
Top Contributor
61 reviews 61 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 28, 2014

Surprisingly good hotel based on a lot of quality items: service is excellent, location is great, just across the Parque La Carolina with excellent joggings paths, whether early morning, afternoon or late evening, great breakfast buffet and great amenities. Rooms are spacious with huge windows for great natural lighting and view Kind of undestated gem well worth trying

Was this review helpful? Yes
HOJO Q, Director General at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Guest: Greetings from Howard Johnson Quito Hotel. We received your coments about your latest experience with us and we would like to thank you for this feedback and for your preference to our brand. Looking forward to host you soon. Best Regards, Myriam Delgado General Manager More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed July 12, 2014

I assume that those reading this review have not visited Quito before. The city is somewhat similar to LA in that it doesn't have one downtown, but three commercial hubs: Old Town, New Town (aka Mariscal) and La Carolina. The Howard Johnson (HoJo) is on the outskirts of La Carolina. Minor inconvenience for those who prefer to walk, but cabs... More 

Was this review helpful? Yes
HOJO Q, General Manager at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Guest: Greetings from Howard Johnson Quito Hotel We received your coments regarding your latest experience with us and we would like to thank you for this feedback and for your preference to our hotel. Your opinion certainly assist us through our continuously process of improvement. According to your survey everything went fine during the time you spent with us.... More 

Nyc
Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 14, 2014

We have family in Ecuador and usually stay in Quito before our flight home . We have stayed here several times . It is very clean ,comfortable with great service . Even the restaurant is nice. We. Definitely recommend this hotel while staying in Quito.

Was this review helpful? Yes 1
HOJO Q, General Manager at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Amy S: Thank you so much for your appreciation about our staff and cleanliness. I hope to see you soon again. Sincerely Myriam Delgado General Manager More 

Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2014

Great hotel. I travel a lot for work and this is probably the best chain I have been to. Great service, wonderful little extra touches (e.g., bath robe in room, little chocolates, etc.) and beautiful modern design to the rooms. Room service was very fast and affordable. Would definitely return.

Was this review helpful? Yes 1
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Guest: We received your comment about your latest experience with us and we would like to thank you for this feedback and for your preference to our brand. Your opinion certainly assist us through our continuously process of improvement. Looking forward to host you soon. Best Regards, Myriam Delgado General Manager More 

University Park, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 16, 2014

Hard to find a more helpful and friendly staff. Good restaurant. Ask for a room that does not face the main street as there is no noise abatement. Airport is 45 Km away, so early morning flights require arising very early. This is not unique to HOJO as there are not many hotels near the new airport.

Was this review helpful? Yes
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Guest: Thank you so much for your comment about the service, our goal is to create memorable experiences and in your case we got it. I present my sincere apologies about the noise in the room, if you have any suggestion we are ready to make it. Sincerely Myriam Delgado General Manager More 

North Andover, Massachusetts
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 23, 2014

I stayed one night at this hotel after arriving from Miami. It is in the heart of the city, so it took 45 minutes to get there from the new airport, late at night with very little traffic. Because I was not doing any touring in the city, I would stay next time at a hotel near the airport. (Please... More 

Was this review helpful? Yes 1
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Buthraupis. Thank you so much for your comment, it´s a oportunnitty to improve our service and some conditions, however, please, accept our sincerely apologies for the noise that you mentioned. It would be a pleasure to serve you in a future. hope to see you soon. Best regards Myriam Delgado Gerente General More 

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