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Howard Johnson Hotel - Quito La Carolina

#27 of 107 Hotels in Quito
Certificate of Excellence
3.0 of 5
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Alemania E5 -103 y La Republica Avenue, Quito, Ecuador
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1 room 1 guest
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Howard Johnson Hotel - Quito La Carolina
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155 Reviews from our TripAdvisor Community

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Traveler rating
    59
    71
    20
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (155)
  • Mar-May only
    (37)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (30)
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Atlanta, Georgia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is quite modern compared to the HoJos I recall from years gone by. Our family recently stayed in Quito for an overnight before flying home. The staff was very service oriented. The hotel breakfast ample. The tasty water (with fruits) in the lobby and other treats were a nice touch. The only reason I'm not giving this an... More 

Was this review helpful? Yes
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Mr. ReneeValdes: Greetings from Howard Johnson Quito Hotel. We received your answers on our Satisfaction Survey regarding your latest experience with us and we would like to thank you for this feedback and for your preference to our brand. Your opinion certainly assist us through our continuously process of improvement. According to your survey everything went fine except the... More 

Santiago, Chile
Level Contributor
67 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 30, 2015

The hotel is very very good, specially the staff. The people that work there really know how to desl qith passengers and to make them feel like home. Also, food is amazing! Breakfasts are awesome and the restorant is pretty cool! I definetly recommend it!

Was this review helpful? Yes
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Javier: thank you so much for your comment about your recent stay with us, it is a honor to us know that the food and beverage service was pretty good, also the staff service that caused good memories. Hope to host you soon. Kinds regards Myriam Delgado General Manager More 

London
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed May 28, 2015

We only spent one night in Quito, there was not much to do besides some sightseeing in the old city centre and the "Middle of the World Museum". This hotel is convenient if you are staying for a business trip. The service is ok but the location is a plus.

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HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Firito: Greetings from Howard Johnson Quito Hotel. We received your comments regarding your latest experience with us and we would like to thank you for this feedback, we regret that you could no visit all the attractions that offered by the capital, like cable car, train, museums, botanical garden, the ronda Street, itchimbia park, a lot of malls. Hope... More 

Mumbai (Bombay), India
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 21, 2015

Every time I am in Quito I stay in this hotel.... I just love the stay... Everything is awesome .... No complains.... No need of any improvement as everything is just perfect .... Staff is nice very helpful ... Bell boys are so polite and helpful ...m really happy every time I stay there

Was this review helpful? Yes
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Manogya26: Thank you for taking the time to answer our survey, and let us know so grateful comments, they will share with all the staff, because they motivate us to pursue our efforts to achieve our goal. thats is the satisfaction our of guest. Looking foward to host you soon. Kinds regards Myriam Delgado General Manager More 

Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 16, 2015

The hotel is good and the staff really friendly and helpful. You have the Carolina park just in front and if you like to walk, you can walk to the historical center, around 40m walking or just take a taxi thal will take 10m. The rooms are good and nice bathroom and shower. The breakfast is very good, and with... More 

Was this review helpful? Yes 1
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Sharkcuca: Thank you so much for your coment about our location, also it is positive that you remember the staff like friendly and helpful people, that is our misión. I hope to see you soon, to serve like you deserve. Best regards Myriam Delgado General Manager More 

Bogota, Colombia
Level Contributor
206 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed April 28, 2015

I've been for one night, the safe was broken, so they changed me to other room. Good👍🏻 The breakfast is ok as other hotel buffets All service and attention from all the staff is incredible always asking if you are fine. Good comfortable and well located.

Was this review helpful? Yes
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Guest: Thank you so much for your comment, it is nice to know that the service caused good memories, all the staff feels so proud about it. I hope to see you again, here in your Ecuador's home. Kinds regards Myriam Delgado Gerente General More 

Pahoa, HI
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 16, 2015

45 minutes and a not outrageous cab fare from the new Quito airport. Very centrally located. Hotel is nice, modern, and well run. I think the checkout time was noon, which was very appreciated after getting in so late after 24+ hours of travel from Hawaii. The price too was quite a bargain for this quality. We ended up staying... More 

Was this review helpful? Yes
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear punaRob: Thank you so much for your comment, it is a pleasure to us knowing how was your stay and all the positive things that you found. We are hope to see you soon and serve like you deserve. Best Regards Myriam Delgado General Manager More 

Lund, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 21, 2015

I stayed there for four days in February 2015. I had a big room with suitable furnitures. BUT there is no air condition and no ventilation what so ever and situated close to two streets with a lot of traffic you get a lot of contaminated air into the room. Due to this I got astma problems. When leaving the... More 

Was this review helpful? Yes 1
HOJO Q, Director General at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Mr Jorgen: We received your comments in our Satisfaction Survey regarding your latest experience with us and we would like to thank you for this feedback, however, please, accept our sincerely apologies for not having succeed yours expectations with the transfer to the airport. We assure you we will be taking steps to insure such occurrences are not repeated.... More 

North Carolina
Level Contributor
51 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 30, 2014

After spending 12 hours on three flights and a taxi ride we were greeted by 3 smiling faces before we could even get out of the taxi. The rooms are new, clean and European modern and the service is excellent. Everyone who words here speaks to you and smiles. I feel like I'm at the Four Seasons. Would definitely stay... More 

Was this review helpful? Yes
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Abosco: We received your comment regarding your latest experience with us and we would like to thank you for this feedback and for your preference to our brand. Your opinion certainly assist us through our continuously process of improvement. According to your comment everything went fine during the time you spent with us. It would be nice to serve... More 

Wellington, Florida
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 6, 2014

Everything in this hotel was pristine, great location for business, clean rooms and courteous personnel. Just the way you want it whenever on the road either for business or vacation. Very well recommended.

Was this review helpful? Yes 1
HOJO Q, General Manager at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Guest: Thank you so much comment, flatters us your comments about your last stay with us, always is a pleasure to serve you. In case any additional comment, do not hesitate to contact directly me. Best regards Myriam Delgado General Manager More 

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