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Howard Johnson Hotel - Quito La Carolina

#24 of 114 Hotels in Quito
Certificate of Excellence
Alemania E5 -103 y La Republica Avenue, Quito, Ecuador
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1 room 1 adult
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Howard Johnson Hotel - Quito La Carolina
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186 Reviews from our TripAdvisor Community

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San Diego, California
Level Contributor
65 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed November 22, 2015

I stayed a couple of nights at this very modern and clean Howard Johnson in Quito. The rooms are very nice, with all the amenitites one needs. Comfortable beds, great showers and plenty of storage space for your things. The only downside is that this hotel does not have air conditioning, so the rooms got quite stuffy. The front desk... More 

Helpful?
1 Thank forzuto13
HOJO Q, General Manager at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Forzuto13: We would like to thank you for this feedback and for your preference to our brand. Your opinion certainly assist us through our continuously process of improvement. According to your survey everything went fine during the time you spent with us, above all the Alejandra´s service, that is a reason for feeling pride about the daily job that... More 

Beaumont, Texas
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 28, 2015

Very nice hotel with lots of luxury amenities - wasn't expecting that from a Howard Johnson's! We only stayed one night on our way to other areas of Ecuador. We arrived really late at night and the staff was waiting for us and made our check in smooth and easy. The rooms are very nice, a bit small, but more... More 

Helpful?
1 Thank Laurie7364585
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Laurie 736: Thank you so much for your comment about your recently stay, it is nice to know that your expectations were reached,and the rooms, amenities, location, were fine,but the staff did a memorable service with you. It would be nice to host you again, would be a pleasure. Best regards Myriam Delgado General Manager More 

Atlanta, Georgia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed August 11, 2015

This hotel is quite modern compared to the HoJos I recall from years gone by. Our family recently stayed in Quito for an overnight before flying home. The staff was very service oriented. The hotel breakfast ample. The tasty water (with fruits) in the lobby and other treats were a nice touch. The only reason I'm not giving this an... More 

Helpful?
Thank ReneeValdes
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Mr. ReneeValdes: Greetings from Howard Johnson Quito Hotel. We received your answers on our Satisfaction Survey regarding your latest experience with us and we would like to thank you for this feedback and for your preference to our brand. Your opinion certainly assist us through our continuously process of improvement. According to your survey everything went fine except the... More 

Santiago, Chile
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 29, 2015 via mobile

The hotel is very very good, specially the staff. The people that work there really know how to desl qith passengers and to make them feel like home. Also, food is amazing! Breakfasts are awesome and the restorant is pretty cool! I definetly recommend it!

Helpful?
Thank JaviPaz802
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Javier: thank you so much for your comment about your recent stay with us, it is a honor to us know that the food and beverage service was pretty good, also the staff service that caused good memories. Hope to host you soon. Kinds regards Myriam Delgado General Manager More 

London
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 28, 2015

We only spent one night in Quito, there was not much to do besides some sightseeing in the old city centre and the "Middle of the World Museum". This hotel is convenient if you are staying for a business trip. The service is ok but the location is a plus.

Helpful?
Thank Firito
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Firito: Greetings from Howard Johnson Quito Hotel. We received your comments regarding your latest experience with us and we would like to thank you for this feedback, we regret that you could no visit all the attractions that offered by the capital, like cable car, train, museums, botanical garden, the ronda Street, itchimbia park, a lot of malls. Hope... More 

Mumbai (Bombay), India
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 21, 2015 via mobile

Every time I am in Quito I stay in this hotel.... I just love the stay... Everything is awesome .... No complains.... No need of any improvement as everything is just perfect .... Staff is nice very helpful ... Bell boys are so polite and helpful ...m really happy every time I stay there

Helpful?
Thank manogya26
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Manogya26: Thank you for taking the time to answer our survey, and let us know so grateful comments, they will share with all the staff, because they motivate us to pursue our efforts to achieve our goal. thats is the satisfaction our of guest. Looking foward to host you soon. Kinds regards Myriam Delgado General Manager More 

Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 16, 2015

The hotel is good and the staff really friendly and helpful. You have the Carolina park just in front and if you like to walk, you can walk to the historical center, around 40m walking or just take a taxi thal will take 10m. The rooms are good and nice bathroom and shower. The breakfast is very good, and with... More 

Helpful?
1 Thank sharkcuca
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Sharkcuca: Thank you so much for your coment about our location, also it is positive that you remember the staff like friendly and helpful people, that is our misión. I hope to see you soon, to serve like you deserve. Best regards Myriam Delgado General Manager More 

Bogota, Colombia
Level Contributor
235 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed April 28, 2015 via mobile

I've been for one night, the safe was broken, so they changed me to other room. Good👍🏻 The breakfast is ok as other hotel buffets All service and attention from all the staff is incredible always asking if you are fine. Good comfortable and well located.

Helpful?
Thank Yagorubio
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Guest: Thank you so much for your comment, it is nice to know that the service caused good memories, all the staff feels so proud about it. I hope to see you again, here in your Ecuador's home. Kinds regards Myriam Delgado Gerente General More 

Pahoa, HI
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 16, 2015

45 minutes and a not outrageous cab fare from the new Quito airport. Very centrally located. Hotel is nice, modern, and well run. I think the checkout time was noon, which was very appreciated after getting in so late after 24+ hours of travel from Hawaii. The price too was quite a bargain for this quality. We ended up staying... More 

Helpful?
Thank punaRob
HOJO Q, Gerente at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear punaRob: Thank you so much for your comment, it is a pleasure to us knowing how was your stay and all the positive things that you found. We are hope to see you soon and serve like you deserve. Best Regards Myriam Delgado General Manager More 

Lund, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 21, 2015

I stayed there for four days in February 2015. I had a big room with suitable furnitures. BUT there is no air condition and no ventilation what so ever and situated close to two streets with a lot of traffic you get a lot of contaminated air into the room. Due to this I got astma problems. When leaving the... More 

Helpful?
1 Thank Jörgen H H
HOJO Q, Director General at Howard Johnson Hotel - Quito La Carolina, responded to this review

Dear Mr Jorgen: We received your comments in our Satisfaction Survey regarding your latest experience with us and we would like to thank you for this feedback, however, please, accept our sincerely apologies for not having succeed yours expectations with the transfer to the airport. We assure you we will be taking steps to insure such occurrences are not repeated.... More 

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