We found the hotel, staff, room and service excellent. It's a bit far from the the main square etc. but taxis are cheap. more

We had stayed at this hotel five years ago when it was the Alameda Reál before it joined the Accor group (or added a casino), and knew the location was excellent and the rooms were spacious and otherwise acceptable. What we had forgotten was the cheerful and helpful attitude of the staff from the front desk to the bellboys and... more

My boyfriend and I stayed at the Mercure for nine days in April. We got an amazing deal on our room but would have been willing to pay double what we did because we were so satisfied. The location of the hotel was definitely a highlight. It is in the heart of the touristy mariscal area and is within walking... more

We were quite pleased with our stay at the Grand Hotel Mercure. The staff was extremely helpful and it was a good place to base for our one night in Quito before heading to the Galapagos Islands. more

Stayed in a 1 bedroom suite, where I managed to get a really good rate. The hotel location is good, about 5 mins walk from the Hilton on Av. Amazonas. Av Amazonas is fairly busy during the day, fairly quiet at night. I found a few people at night a little intimidating, but it's advisable to get a cab -... more

Nice business class hote, with lots of rooms, a bar, a casino all the amenities. We stayed here as part of a package deal for a trip to the Galapagos. Good value for the money paid. The breakfast here was good, and included some nice local cheese and yogurt. They start serving breakfast at 5am, which is great if you... more

Nice place to park after a hectic trip from Peru. I wouldn't use their Casino....just average. Food wasn't too bad either. There are several other eating places not too far from the hotel. Staff was friendly. On the whole, it was a nice stay. more

Overall a good hotel for the price we paid, I thought it was value for money actually. I would forget about trying to use any of the Casino facilities if I returned, they are pretty horrible, and they try to encourage you to go with free vouchers and then don't honour them. The room was nice and spacious, clean and... more

Were moved here from La Rabida which had provided us with terrible rooms. In contrast this was palatial. Checking in, internet access, bar, ATM machine with no charge were all very good. Good range of food for breakfast but as with many places, it is difficult to get a proper cup of tea. Concierge was very good at getting taxis. more