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ALAMEDA Hotel Mercure Quito

#30 of 107 Hotels in Quito
Certificate of Excellence
Roca E4-122 y Amazonas, Quito 170517, Ecuador
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ALAMEDA Hotel Mercure Quito
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ALAMEDA Hotel Mercure Quito
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436 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grenada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 8 nights in this hotel. As part of a large convention group, we must have strained the resources of this mid-size hotel, but they never showed it. Breakfast was well organized and tasty. Front desk people were always available and attentive. We were placed in a "penthouse" suite and had 2 nice living spaces. The large bathroom was... More 

Was this review helpful? Yes
AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito February 19; 2015 Dear Guest On behalf of Alameda Mercure Hotel, we thank you for taking the time to share your valuable comments, which will enable us work on our continuous improvement. We are greatly sorry for the inconvenience arisen, and we hope to serve you in the near future. Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

Inverness, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 3 separate nights (different rooms) here as part of a tour. Rooms were very nice, spacious, good views, all essentials provided. Reception staff answered phone promptly and acted on my requests. Reception staff, bar staff and restaurant staff lacked friendliness and professional warmth. House staff and porters were all lovely. Wine and beer an acceptable price but whiskey for... More 

Was this review helpful? Yes
AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, February 12, 2015 Dear Guest On behalf of Alameda Mercure Hotel, we thank you for taking the time to share your valuable comments, which will enable us work on our continuous improvement. We are greatly sorry for the inconvenience arisen, and we hope to serve you in the near future. Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

Top Contributor
95 reviews 95 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed two nights on a group trip. The room was clean and nice. The mattress was a bit soft. Breakfast was very good. The location did not bother us since we had a pick up service. It is a bit from the center but taxis are around and cheap.

Was this review helpful? Yes
AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, February 12; 2015 Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

Cape Town Central, South Africa
Top Contributor
257 reviews 257 reviews
58 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights. The location of the hotel is great. Near the old town and near many restaurants with a great night life. The staff were very friendly and friendly. The free WiFi in the room works well. Breakfast was good and they are open from very early in the morning. For dinner, there are better and less... More 

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, February 12; 2015 Dear Guest On behalf of Alameda Mercure Hotel, we thank you for taking the time to share your valuable comments, which will enable us work on our continuous improvement. We are greatly sorry for the inconvenience arisen, and we hope to serve you in the near future. Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

Rochester Hills, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed for 6 days. Good location. Attentive staff. Clean room. Loved the breakfast: eggs, potato patties, fruit, fresh juices, yogurt, cereals, chocolate croissants, coffee, tea, hot chocolate. The robes and slippers were a nice touch.

Was this review helpful? Yes
AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, February 12; 2015 Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

Las Vegas, Nevada
Top Contributor
83 reviews 83 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here two separate nights. The hotel was very nice with excellent service. The first time, we had a major problem with our suitcase, our TSA combination lock was damaged; and could not got it opened. Took it to the front desk, they had 2 employees worked on it instantly, cut the lock, without damaging the suitcase. That was... More 

Was this review helpful? Yes
AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, February 12; 2015 Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

Houston, Texas, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We attended an international convention and stayed 10 days. We were within walking distance of Plaza Foch, which has a lot of restaurants and entertainment venues. Thoroughly enjoyed our stay: first-class services provided by the staff. Excellent daily breakfast includes fresh fruits and juices and delicious pastries. Highly recommended.

Was this review helpful? Yes
AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, february 05; 2015 Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

Canberra, Australia
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is part of the Mercure chain and you can expect a high level of cleanliness and comfort as a result. However, the levels of attentive and professional service is exceptional and included all srstaff from the concierge, reception, bar and restaurant, housekeeping to general assistance staff. Nothing was too much troubleand every interaction was warm and friendly. The... More 

Was this review helpful? Yes
AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, february 02, 2015 Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

New City, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 11, 2015

It's in the "new" Quito (as opposed to the old Quito with the cobblestone streets 20 minutes away) so I expected the place to have a modern look to it, and it did. I stayed there 2 times and both times I had rooms that were like business suite room (first floor), so it had a nice area I could... More 

Was this review helpful? Yes
AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, January 13, 2015 Dear Guest: On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

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Additional Information about ALAMEDA Hotel Mercure Quito

Address: Roca E4-122 y Amazonas, Quito 170517, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$
Hotel Class:1 star — ALAMEDA Hotel Mercure Quito 1*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Orbitz, Cheap Tickets, Despegar.com, ACCOR, Odigeo and Tingo so you can book your ALAMEDA Hotel Mercure Quito reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grand Hotel Alameda Quito
Mercure Quito
Hotel Style:
#16 Business Hotel in Quito
#22 Romantic Hotel in Quito

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