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ALAMEDA Hotel Mercure Quito

Travelers' Choice award winner
Roca E4-122 y Amazonas, Quito 170517, Ecuador
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ALAMEDA Hotel Mercure Quito
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ALAMEDA Hotel Mercure Quito
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451 reviews from our community

Traveler rating
    146
    218
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus OH
Top Contributor
210 reviews 210 reviews
40 hotel reviews
207 helpful votes 207 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed two nights recently at the end of a tour of Ecuador. The hotel was clean and modern. Our room was pleasant with a nicely appointed bathroom but only one washcloth for two people. The wifi worked well. The breakfast buffet started at 4 am and included hot and cold dishes, cereal and fruit. The flowers decorating the lobby... More 

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, March 30; 2015 Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

Shoreview, Minnesota
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was part of our GATE 1 tour package. We found the room very spacious, clean and comfortable. The room had a living / social area with table, desk, chairs and then a spacious and bedroom. The accommodations were very well appointed. Our breakast was included and plentiful - cereal, yogurts, fresh fruits, hot entree's varied by the day,... More 

Was this review helpful? Yes 1
AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, March 30; 2015 Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

Colorado
Top Contributor
146 reviews 146 reviews
29 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hotel Mercure is located in a nice upscale area within walking distance to Foch Square, several museums, and El Ejido park, and lots of restaurants, bars and night clubs. Our room was the biggest of all the hotels we stayed in during our 2 week visit to Ecuador and Peru with a super rain shower and large bathroom, all... More 

Was this review helpful? Yes 1
AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, 23 March; 2015 Dear Guest On behalf of Alameda Mercure Hotel, we thank you for taking the time to share your valuable comments, which will enable us work on our continuous improvement. We are greatly sorry for the inconvenience arisen, and we hope to serve you in the near future. Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

Wilmington NC
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in a 14-person tour group and enjoyed 3 nights at the Alameda Hotel Mercure. It has a gorgeous lobby, helpful service, and spacious rooms. (Our assigned room had twin beds; if reserving ourselves we would ask for Queen or King room.) Free wifi. The breakfast buffet featured a huge variety from delectable croissants to a variety of hot... More 

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, March 26; 2015 Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

Barranquilla, Colombia
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Its a great place to stay, near malls, business area, parks, restaurants and most of the places you need while in Quito. Excelent staff. Breakfast has a lot of variety, and night restaurant has great sushi.

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, March 18th; 2015 Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

London, England
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The guests at the Alameda were largely made up of large, elderly groups doing a tour around Ecuador and / or the Galapagos. Full payment was required at check-in, which seemed a bit strange. WiFi was free, but terrible. I'd rather pay for a reliable service. I had a room overlooking the main street, and would not recommend this if... More 

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Dear Guest On behalf of Alameda Mercure Hotel, we thank you for taking the time to share your valuable comments, which will enable us work on our continuous improvement. We are greatly sorry for the inconvenience arisen, and we hope to serve you in the near future. Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

San Francisco, California
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed a total of 6 nights - 3 nights at the beginning of our trip to Ecuador and 3 nights at the end of our trip. The rooms are clean but a bit on the small side. The rooms included a small refrigerator and a safe, but it was nearly impossible to get an iron / ironing board to... More 

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, march 11; 2015 Dear Guest On behalf of Alameda Mercure Hotel, we thank you for taking the time to share your valuable comments, which will enable us work on our continuous improvement. We are greatly sorry for the inconvenience arisen, and we hope to serve you in the near future. Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

Northfield, Minnesota, United States
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great breakfast buffet, reliable wifi, quality rooms make for a great place to stay in Quito, Ecuador. Near a fun market too! We walked to a beautiful park nearby and spent quite a bit of time enjoying the market with a variety of goods, many made with alpaca fur.

Was this review helpful? Yes
AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Dear Guest On behalf of the team here at ALAMEDA Mercure Hotel, thank you for taking the time to share with us your priceless comments. We would love it if you could share your experience at Mercure with your contacts. Thank you for choosing us! Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

Grenada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 12, 2015

We stayed 8 nights in this hotel. As part of a large convention group, we must have strained the resources of this mid-size hotel, but they never showed it. Breakfast was well organized and tasty. Front desk people were always available and attentive. We were placed in a "penthouse" suite and had 2 nice living spaces. The large bathroom was... More 

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito February 19; 2015 Dear Guest On behalf of Alameda Mercure Hotel, we thank you for taking the time to share your valuable comments, which will enable us work on our continuous improvement. We are greatly sorry for the inconvenience arisen, and we hope to serve you in the near future. Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

Inverness, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 7, 2015

Spent 3 separate nights (different rooms) here as part of a tour. Rooms were very nice, spacious, good views, all essentials provided. Reception staff answered phone promptly and acted on my requests. Reception staff, bar staff and restaurant staff lacked friendliness and professional warmth. House staff and porters were all lovely. Wine and beer an acceptable price but whiskey for... More 

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, February 12, 2015 Dear Guest On behalf of Alameda Mercure Hotel, we thank you for taking the time to share your valuable comments, which will enable us work on our continuous improvement. We are greatly sorry for the inconvenience arisen, and we hope to serve you in the near future. Best regards, Marisol Mosquera General Manager ALAMEDA Mercure Hotel More 

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