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All 107 Quito hotels

ALAMEDA Hotel Mercure Quito

3.5 of 5 Hotel   |   Roca E4-122 y Amazonas, Quito, Ecuador
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80%
Ranked #28 of 107 hotels in Quito
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
P A Albuquerque, New Mexico
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Albuquerque, New Mexico
Contributor
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Surprisingly small room but adequate. Walking distance to the mercado shopping area. Staff helped us book a taxi to the Equator which was about a 45 min drive. Driver waited for us for both equator locations and brought us home for a total of $40. Well worth the extra tip!

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, April 11 2014 Dear Guest; On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us which we will use to continue improving our services to ensure the full satisfaction of our guests and clients. Following your experience in our hotel, we thank you for... More

Little Britain
Contributor
12 reviews 12 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived very early in the morning to the hotel- around 1:30am- and where greeted by hotel staff that quickly got us checked in and to our room. The next morning we made it to breakfast which had a nice variety of hot and cold foods. We stayed for two nights before leaving for the Galapagos and the hotel stored... More

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, March, 02 2014 Dear Guest Dan; On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us, which we will use to continue improving our services to ensure the full satisfaction of our guests and clients. Following your experience in our hotel, we thank you... More

Boston, Massachusetts
Top Contributor
76 reviews 76 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have often stayed at Mercure hotels all over Europe and have always been very happy with their service, but this one in Quito is not yet ready to meet the standard. The hotel Staff is cold, not at all typical of Ecuador and seemed to dislike dealing with customer. It was regretful since the accommodations were great with spacious,... More

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York, Pa
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here twice, once at the start of a Gate 1 tour of Ecuador (three nights) and again at the end (one night). The rooms are not large, and space is a bit limited, but we managed quite nicely. The room was clean and it was certainly nice to be able to just flush the toilet paper!! (At least... More

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Pittsburgh, Pennsylvania
Top Contributor
86 reviews 86 reviews
30 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 15, 2014

We stayed at the Mercure several times as we toured Ecuador. The staff were very friendly and the rooms spacious and quiet. The breakfast buffet opened at 4am. That was a nice convenience because we had early flights to the Galapagos and Amazon. I can't really comment on the hotel's location relative to restaurants and attractions because we arrived late... More

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Los Angeles
Top Contributor
118 reviews 118 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed March 12, 2014

Like a previous reviewer, we stayed here while on an OAT trip and found the hotel to be exceptionally nice. Spacious suite, good food and service in the restaurant and a great (but small) gift shop. Nice location for walking about to shop. No A/C controls in the room but we opened our windows and slept just fine.

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Indianapolis, Indiana
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 9, 2014 via mobile

We stayed at the Alameda Hotel Mercure in Quito as a part of an OAT trip to Machu Pichu and the Galapagos. The hotel is very nice, rooms were spacious (we had a two room suite), very helpful staff, and thelocation was central to all of Quito. Huge breakfast buffet with both American and Ecuadorian choices.

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, march, 10 2014 Dear Guest; On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us which we will use to continue improving our services to ensure the full satisfaction of our guests and clients. Following your experience in our hotel, we thank you for... More

Canberra, Australia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 28, 2014

We stayed three nights after a ten day trip to the Galapagos islands, and really enjoyed it, the location was excellent for walking especially if you happen (as we did) to be there on a Sunday when many of the roads are closed to traffic and locals go out cycling ... a real family atmosphere and a good time to... More

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, March, 10 2014 Dear Guest; On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us which we will use to continue improving our services to ensure the full satisfaction of our guests and clients. Following your experience in our hotel, we thank you for... More

Southport, North Carolina
Top Contributor
86 reviews 86 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 25, 2014

This property was a very nice option in a great part of Quito with many restaurants and clubs within walking distance. Spent two nights on two separate bookings. The first evening we had a spacious suite; the second night we had a run of the house suite. Both accommodations were nice but the larger room was exceptionally nice. Staff was... More

Was this review helpful? Yes 1
AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, January, 27 2014 Dear Guest; On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us which we will use to continue improving our services to ensure the full satisfaction of our guests and clients. Following your experience in our hotel, we thank you for... More

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Additional Information about ALAMEDA Hotel Mercure Quito

Also Known As:
Accor Grand Hotel Alameda Quito
Mercure Quito
Address: Roca E4-122 y Amazonas, Quito, Ecuador
Location: Ecuador > Pichincha Province > Quito
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Business Hotel in Quito
#29 Family Hotel in Quito
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — ALAMEDA Hotel Mercure Quito 3.5*
Official Description (provided by the hotel):
Completely renovated, we present the ALAMEDA Hotel Mercure, where welcoming and hospitable atmospheres combine to ensure that leisure and business travellers enjoy a comfortable stay and an excellent range of services in the best hotel in Quito, to this is added the human touch of our staff, who are dedicated to providing services with world-class standards in hospitality. Located close to the commercial and financial center of Quito, it offers 147 guest rooms, all equipped with WIFI, ideal for combining business and pleasure; and 41 Privilege rooms personalized to meet the expectations of our most demanding guests. WiFi in all areas, restaurant (buffet, à la carte), 24-hour room service, coffee shop (bakery, coffee, lunch), bar, 24-hour reception, newspapers, terrace, non-smoking rooms, facilities for disabled guests, elevator, safe, soundproof guest rooms, luggage storage, smoking area, social and corporate function rooms, covered parking for guests.WiFi is available in all areas of the hotel.ParkingCovered parking is available for our guests.Check-inFrom 14:00Check-outUntil 12:00 ... more   less 
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