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All 106 Quito hotels

ALAMEDA Hotel Mercure Quito

5.0 of 5 Hotel   |   Roca E4-122 y Amazonas, Quito, Ecuador
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82%
Ranked #29 of 106 hotels in Quito
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Portland_OregonSadie Portland, Oregon
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368 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Portland, Oregon
Contributor
16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here 2 nights on the way to the Galapagos and 1 night back. Our room was great, and the staff was very friendly & helpful. They gave us an upgraded room on the way back as well as an extremely late check out. We were very happy that we stayed there!

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, Agosto, 25 2014 Dear Portland_OregonSadie; On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us. Following your experience in our hotel, we thank you for recommending your contacts to us. Thanks for preferring us! Best Regards, Marisol Mosquera General Director ALAMEDA Hotel Mercure More

Syracuse, New York
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Some of the staff was very helpful. My hubby speaks no Spanish and we found most of the women working to be completely unhelpful because their English was so poor. We couldn't get calls in our room so they were charging us to make a call and transfer it up to us. They were local calls and we didn't know... More

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Dear Guest, On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us. We regret all the inconveniences raised during your stay with us. Best Regards, Marisol Mosquera General Director ALAMEDA Hotel Mercure More

Senior Contributor
26 reviews 26 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed three nights here as part of our Galapagos trip. The staff were very pleasant and attentive in a genuine and friendly way not often found at chain hotels. The rooms were comfortable and the breakfast was delicious. It was particularly helpful that they opened at 4am for early risers going to the airport. The hotel is in a... More

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review
Google Translation

Quito, 18 de Agosto de 2014 Estimada Lola C, De nuestra consideración. En nombre de todos los que hacemos el... More

Sevierville, Tennessee
Contributor
12 reviews 12 reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a safe part of town and convenient to several nice restaurants, flea market style shopping, a nice city park, and is just a short walk to a nice museum. Breakfast is served early to accommodate tour group travelers with early morning departures. Room access cards are good for your floor only but can be programmed at... More

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, August 13 2014 Dear Charles C ; On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us. Following your experience in our hotel, we thank you for recommending your contacts to us. In return, we offer you a complementary purchase in the area of... More

Top Contributor
63 reviews 63 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here 2 nights at the start of our vacation and had a nice room on the second floor with a small balcony (over looking nothing) Stayed here again the last night of our trip and they gave my husband and I (who are newlyweds) a small room on 9th floor with 2 single beds. Rooms are nice and... More

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, August 13, 2014 Dear Guess: On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us. Following your experience in our hotel, we thank you for recommending your contacts to us. In return, we offer you a complementary purchase in the area of the hotel... More

Chestertown, Maryland
Senior Contributor
25 reviews 25 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are at the Mercure right now as part of a Galapagos package trip so we did not choose the hotel and don't know the price paid. The front desk staff and everyone else working here are extremely nice and helpful. The buffet breakfast is ample and well prepared and thoughtfully opens at 4:00 AM!!! To serve those of us... More

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, August , 08 2014 Dear Minitasha ; On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us. Following your experience in our hotel, we thank you for recommending your contacts to us. In return, we offer you a complementary purchase in the area of... More

San Antonio, Texas
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My son and I stayed here for 2 nights before leaving for the Galapagos Islands. The service was excellent and the location was ideal. We were able to safely walk around town and visit shops and restaurants in the area. We were given one of the Penthouse suites which had beautiful views of the city from several angles thanks to... More

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, August, 08 2014 Dear Michelle; On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us. Following your experience in our hotel, we thank you for recommending your contacts to us. In return, we offer you a complementary purchase in the area of the hotel... More

Mount Dora, Florida
Top Contributor
97 reviews 97 reviews
55 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed there as part of my tour with Gate 1. We had two rooms. The staff there and security is outstanding. There were very attentive to all your needs. The rooms were small but clean. As in al the hotels in Ecuador that we stayed in, there was no A/C. The last night it got hot and they had... More

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review

Quito, July, 28 2014 Dear Itorres93; On behalf of all of us at the ALAMEDA Hotel Mercure, we thank you for taking some time to share your valuable comments with us. Following your experience in our hotel, we thank you for recommending your contacts to us. In return, we offer you a complementary purchase in the area of the hotel... More

Montvale, New Jersey
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here before and after our trip out to the Galapagos. Our rooms at the beginning of the trip were very large, clean and quiet and a little quirky in layout. The rooms we stayed in at the end of our trip were just as large, but totally updated and had a full balcony. They were really beautiful. The... More

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AlamedaHotelMercure, Director General at ALAMEDA Hotel Mercure Quito, responded to this review
Google Translation

Quito, 28 de julio de 2014 Estimada MamaDeegs, De nuestra consideración. En nombre de todos los que hacemos el ALAMEDA... More

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Additional Information about ALAMEDA Hotel Mercure Quito

Address: Roca E4-122 y Amazonas, Quito, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ALAMEDA Hotel Mercure Quito 5*
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Also Known As:
Accor Grand Hotel Alameda Quito
Mercure Quito

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style
#13 Luxury Hotel in Quito #17 Business Hotel in Quito #21 Romantic Hotel in Quito
Hotel Class
Official Description (provided by the hotel)
Completely renovated, we present the ALAMEDA Hotel Mercure, where welcoming and hospitable atmospheres combine to ensure that leisure and business travellers enjoy a comfortable stay and an excellent range of services in the best hotel in Quito, to this is added the human touch of our staff, who are dedicated to providing services with world-class standards in hospitality. Located close to the commercial and financial center of Quito, it offers 147 guest rooms, all equipped with WIFI, ideal for combining business and pleasure; and 41 Privilege rooms personalized to meet the expectations of our most demanding guests. WiFi in all areas, restaurant (buffet, à la carte), 24-hour room service, coffee shop (bakery, coffee, lunch), bar, 24-hour reception, newspapers, terrace, non-smoking rooms, facilities for disabled guests, elevator, safe, soundproof guest rooms, luggage storage, smoking area, social and corporate function rooms, covered parking for guests.WiFi is available in all areas of the hotel.ParkingCovered parking is available for our guests.Check-inFrom 14:00Check-outUntil 12:00 ... more   less 
Number of rooms
147

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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