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All 106 Quito hotels

JW Marriott Hotel Quito

4.5 of 5 Hotel   |   Av. Orellana 1172 y Amazonas, Quito, Ecuador
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Ranked #13 of 106 hotels in Quito
A recent review
5 of 5 stars reviewed yesterday
christopherrees Nixa, Missouri
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701 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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English first
Nixa, Missouri
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Beautiful hotel, decorated daily with enormous rose bouquets from the local rose farms. Very friendly and helpful staff. Scored a room with a great view of the volcano. Food and service was very good as well. The only downside was that the laundry exhausted into the conference room that we were meeting in, making it hot and dusty. Otherwise, the... More

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Adelaide Australia
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Only stayed a night at this hotel. Found the staff very helpful, friendly and professional. Room was top class. Very clean and comfortable and quiet., The hotel is approx an hour from the Quito air port and is a little out of the main town area. Taxis are apparently ( I did not use one) quite cheap. Wifi was free... More

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seattle, wa
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for three nights at the head and tail of a Celebrity cruise to the Galapagos. While it may not be up to the standards of a JW Marriott in New York, for Quito this is a lovely property. Nearly everyone at the hotel speaks English and is insanely helpful. The lobby is spacious and lovely, with gorgeous flower... More

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Top Contributor
56 reviews 56 reviews
35 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Like many reviewers, we stayed at the Quito Marriott before and after a Galapagos cruise (part of the package). While there is nothing fundamentally wrong with this property, I found this hotel rather unexciting for its category. Rooms are huge by any standard, but the mattresses and pillows are all but comfortable, and - for whatever reason - this hotel... More

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San Francisco, California
Top Contributor
169 reviews 169 reviews
73 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful lobby with gorgeous flower arrangements! Hotel itself is fine standard Marriott large bathroom ,clean rooms, staff very friendly and helpful, the bar/restaraunt downstairs nice! Pool, spa, gym all very nice!! the only thing as I always say is no free in room WIFI without status frustrates me! the free WIFI in the lobby area was good though! all in... More

Was this review helpful? Yes 1
Edison R, Guest Relations Manager at JW Marriott Hotel Quito, responded to this review

Dear Travelapple: With a big production of beautiful roses and tropical flowers that we have in Ecuador, we can make beautiful floral arrangements for the enjoyment of our guests. Thank you very much for appreciating the efforts made by our staff. Your comments are very valuable to improve our service day by day. Cordially Edison Riofrío Quality Coordinator More

New York City, New York
Top Contributor
60 reviews 60 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

During two weeks in Ecuador and the Galapagos, only one hotel offered up crisp white sheets, a large (US king) bed, fast and reliable wifi, a large bathroom with constant hot water, and best of all: peace and quiet. The J W Marriott Quito has an impressive lobby and an excellent restaurant (more later) but the architecture, rooms and facilities... More

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Ximena A, Director of Rooms Operations at JW Marriott Hotel Quito, responded to this review

Dear Guest, We appreciate very much your feedback regarding our hotel. We are glad to know that overall you enjoyed your stay, specially our Argentinean steak house La Hacienda. I am pleased to let you know that we are planning our rooms renovation very soon, so I hope you are able to try our new product next time you come... More

San Francisco, California
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel staff is very welcoming and efficient. I love the option for mobile check-in: just walk in and pick up your room key. Wifi in the room was strong. Not super-fast, but good enough for my regular email with small attachments. Great view of the surrounding mountains including Cotopaxi! No electrical outlets next to the bed. That is a serious... More

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Edison R, Quality Coordinator & Manager On duty at JW Marriott Hotel Quito, responded to this review

Dear Wings415: Each day technology make processes to be easier, leaving plenty of time to enjoy the finer things in life. Check in mobil is a new tool that is giving excellent results. Thank you for your comments, they are very important for further improvement. We hope you come back soon, so we can make a perfect experience in Marriott... More

Cleveland, Ohio
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a quiet location near the old town quito . There are in close proximity to restaraunts and shopping . I stayed there while on business for 4 days and the cost is really affordable. They can arrange transportation and travels for tourism. The rooms are really clean and they have bath tubs.

Was this review helpful? Yes 1
Edison R, Guest Relations Manager at JW Marriott Hotel Quito, responded to this review

Dear Guest: To find a hotel well located in the city is very convenient when you are staying on business, times are shorter, so free time is enjoyed best. We hope you can return soon to visit us, so we can make sure that your stay is perfect. Thank you very much for your comments. Cordially Edison Riofrío More

Ann Arbor, Michigan, United States
Senior Contributor
22 reviews 22 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfection everywhere you turn. * The doormen speak fluent English, get you quick cabs, tell the cabbies everything you need them to translate for you and are truly thankful for tips! * While checking in they wait with you with your luggage (I assume so you can see your luggage at all times), greeted with water bottles, gorgeous flowers everything...just... More

Was this review helpful? Yes 1
Edison R, Guest Relations Manager at JW Marriott Hotel Quito, responded to this review

Dear Guest: We are grateful for your comments in what corresponds to your stay with us. Know that you have had good experiences since your arrival fills us with joy. The cleaning of the rooms is one of the most important points at Marriott. We are very proud that you have qualified us as the best Marriott hotel where you... More

North Smithfield, Rhode Island
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

WE stayed here for 2 nights prior to cruising the Galapagos. We have stayed at many Marriott hotels and resorts over the years and were a little disappointed in this one. The decor is great with original artworks on the walls, and some fabulous flower arrangements. The rooms were a good size and well equipped, although starting to show their... More

Was this review helpful? Yes
Ximena A, Director of Rooms Operations, JW MARRIOTT QUITO at JW Marriott Hotel Quito, responded to this review

Dear Guest, Thank you for taking the time to provide feedback regarding your stay with us, your comments are of great value in order for us to take immediate action. I am glad to know that you enjoyed our Mexican Restaurant and our breakfast buffet,as well as our lobby decor. I would like to let you know that we will... More

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Additional Information about JW Marriott Hotel Quito

Address: Av. Orellana 1172 y Amazonas, Quito, Ecuador
Phone Number:
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — JW Marriott Hotel Quito 4.5*
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Also Known As:
Jw Marriott Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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