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JW Marriott Hotel Quito

4.5 of 5 Av. Orellana 1172 y Amazonas, Quito, Ecuador
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JW Marriott Hotel Quito
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JW Marriott Hotel Quito
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JW Marriott Hotel Quito
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819 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guayaquil, Ecuador
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

The JW Marriott in Quito, is a symbol for outstanding service, great rooms, great meeting space, and restaurants. This review is long due to this property, I have been traveling to Quito for business and pleasure constantly for a long time, and all my stays at the JW Marriott Quito have been perfect. I have organized several events on the... More 

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London, United Kingdom
Top Contributor
62 reviews 62 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent 2 nights here before flying on to Baltra for a cruise around the Galapagos and then returning for another 2 nights. I wasn't happy with the bed in the first room, it sagged a lot in the middle and I had to sleep close to the edge and the pillows didn't smell too fresh. The tap in the... More 

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Waterbury, Connecticut
Top Contributor
231 reviews 231 reviews
58 hotel reviews
173 helpful votes 173 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for a couple of nights prior to a Galapagos cruise. We arrived late but everything we were checked in promptly. After a day of traveling a quick check in is wonderful. The hotel is beautiful. Room was spacious a clean. We had breakfast each morning in their restaurant which was a buffet with a nice... More 

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Sparta, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

We just arrived yesterday for our visit to Quito for our upcoming Convention this weekend. We have been extremely impressed in every way since checking in. The Front Desk, Housekeeping, the Executive Lounge, and Concierge have exceeded our expectation. For example, we will be celebrating our 18th year Anniversary during our 8 day stay & the housekeeper brought by the... More 

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Edison R, Quality coordinator at JW Marriott Hotel Quito, responded to this review

Dear Tracy P: It is extremely satisfying for us to receive your comments. We are very happy that we have impacted positively and make your anniversary an event that you will remember forever. When we receive such nice review we are filled with pride and we strengthen our commitment to provide our best. We have built a great start on... More 

ipswich
Contributor
14 reviews 14 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for two nights prior to joining a cruise to the Galapagos Islands and two nights after. The room was excellent and the food superb. My luggage did not arrive with me, but the following evening a car was sent from the hotel to the airport to collect it. The staff could not have been more helpful.

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Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Linda K: Thank you very much for your comments, we are glad to hear that we were part of the beautiful memories of your visit to this beautiful country Ecuador. We will always be happy to do our best to meet the needs of our guests. We hope you will visit us again soon. Cordially Edison Riofrío More 

Deadhorse, Alaska
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Title says it all. I stay almost exclusively at Marriott's when I travel. This was by a long way the best service at any Marriott property. The staff couldn't have been more accommodating. The location was great. The restaurant was perfect. Would book it again with out a second thought.

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Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Jdwhite2014: For us it's always a pleasure to have you at home. Thank you for your loyalty to Marriott, we reiterate our commitment to do our best to remain the hotel with the best service for our guests. Since we are properly located in the heart of our beautiful city of Quito beautiful experiences will be reflected in your... More 

Atlanta, Georgia, USA
Contributor
20 reviews 20 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel with my girlfriend over Christmas 2014 and enjoyed it thoroughly. From start to finish, the experience was first-rate in every aspect. We're both Marriott Rewards members with Elite status, so we took advantage of - and really liked - the concierge lounge, where we had access to breakfast and appetizers in the late afternoon/early evening.... More 

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Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Dan B: Christmas can be stressful for some people, but we can see that you have thoroughly enjoyed your visit to Quito. We want to thank you sincerely for your detailed review and recommend us as first. The executive club is the most exclusive meeting point in the hotel, where guests Elite can feel at home. We are certain... More 

Denver
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent several wonderful days here with our granddaughter. Our room was spacious, with 2 comfortable double beds and a view over the exquisite swimming pools area. The 3 restaurants - plus the large breakfast room - are excellent. The staff is terrific, all speaking good English and eager to interact with guests. Taxis from the hotel are very inexpensive... More 

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Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear SWL: It is really satisfying to read your comments, especially seeing as you positively rate the service in general. We believe that travel to a destination in the middle of the world accompanied by your loved ones like granddaughters is magic. Only beautiful memories can be in your thoughts. we love being part of them. We hope your trip... More 

Invercargill, New Zealand
Top Contributor
97 reviews 97 reviews
51 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 2 nights pre Celebrity Galapagos cruise and one night post cruise. This hotel everything one needs for a short stopover. The staff at reception and in the 9th floor lounge were professional and welcoming. Rooms were spacious and well appointed. The gym was well equipped an there was a pleasant outdoor pool.

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Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Dippy_sal: In a short visit, the most important thing is to have everything ready, because in a tight itinerary, any delay could cause problems. We hope that all your visit to Ecuador was full of unforgettable memories. Here at Marriott will be pleased to receive your visit in a near future. Thank you very much. Edison Riofrío More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent six day stay. Service was phenomenal. The entire staff is great but one person that stood out was Claudia in the Executive Lounge, always smiling and looking for ways to go beyond what was asked for. I highly recommend this hotel when traveling to Quito. Ximena the operations director was always visible and also very eager to help, truly... More 

Was this review helpful? Yes
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review
Google Translation

Estimada Rebecca Pessoa: Muito obrigado por dedicar seu tempo para compartilhar seus comentários sobre a sua estadia no JW Quito.... More 

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Additional Information about JW Marriott Hotel Quito

Address: Av. Orellana 1172 y Amazonas, Quito, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — JW Marriott Hotel Quito 4.5*
Number of rooms: 241
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Also Known As:
Jw Marriott Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott
Hotel Style:
#2 Spa Hotel in Quito
#5 Business Hotel in Quito
#6 Luxury Hotel in Quito
#6 Family Hotel in Quito
#7 Romantic Hotel in Quito

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