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All 106 Quito hotels

JW Marriott Hotel Quito

4.5 of 5 Hotel   |   Av. Orellana 1172 y Amazonas, Quito, Ecuador
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Ranked #13 of 106 hotels in Quito
A recent review
5 of 5 stars reviewed yesterday
dale t mt pleasant
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659 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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  • Dutch first
  • English first
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English first
mt pleasant
16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Exceptionally friendly front desk. English comprehension is excellent. Great breakfasts in restaurant. Many local foods/breads. Exceptionally clean facility throughout the hotel. Very fine rooms with great comfy beds. This property is well maintained. Heated pool welcomed tired day tripper after touring Quito. Nice sauna. House staff very friendly also. Go for it! You cant go wrong

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Edison R, Director de Relaciones con Clientes at JW Marriott Hotel Quito, responded to this review

Dear guest: It has come to my attention your comments regarding your experiences during your stay. I would like to thank you for taking the time to share them with us. Your satisfaction is our most important goal. We are glad that you enjoyed your stay with us taking home good memories. We look forward to welcoming you back in... More

Top Contributor
133 reviews 133 reviews
107 hotel reviews
365 helpful votes 365 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for 2 nights pre-cruise and 1 day room post-cruise at the JW Marriott Quito in July 2014 . The hotel lobby is large and the left side of the lobby seems to be dedicated to Celebrity Cruises for their check in and help desk. The right side of the lobby has the Marriott check in and concierge desk.... More

Was this review helpful? Yes 1
Miami, Florida
Top Contributor
52 reviews 52 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for four nights before our cruise to the Galapagos. The rooms are very comfortable and I love all of the toiletries they provide. The front desk people are lovely and remembered my name whenever I approached. We did not eat a full breakfast buffet. Instead we got fruit for $2.50 and a pastry in the... More

Was this review helpful? Yes 1
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at this marriott before and after my Galapagos cruise. The hotel is beautiful The restaurant La Hacienda was excellent. Our first room 349 was excellent. BUT on our return visit we had room 337. There was a endless noise of either a service elevator or a power drill. I am clueless to what this noise was. I complained... More

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Edison R, Director de Relaciones con Clientes at JW Marriott Hotel Quito, responded to this review

Dear guest: It has come to my attention your comments in relation to your stay with us. We are glad you found pleasant your stay with us also we regret that you were unable to properly rest the second stay, Corrective actions have been taken regarding room assignment. Please accept our apologize We Look forward to receive your visit in... More

Alexandria, Virginia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our flight was delayed two hours and the hotel held our reservations as we strolled in at 2AM. The rooms were superbly appointed (we had a traveling party of 4, so had two rooms)--the front desk folks were gracious and made us feel at home. The breakfast buffet was excellent, but not included in our room rate. Still, a bargain.... More

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Olympia, WA
Top Contributor
63 reviews 63 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent 6 nights at the JW Marriott and were very happy with the room, the service, and the personnel that we had interaction with. We had use of the Executive Lounge and it was great. The breakfasts, the snacks, the drinks, the deserts, and the people there were just great. I did have a bad experience... More

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Bolton, United Kingdom
Top Contributor
88 reviews 88 reviews
39 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there for three nights recently, nice ish hotel but does need a little TLC, a little past it's opening day glitz and glamour I feel. Alcohol pricing at the bar are at another level, this is eye watering to say the least, best plan is to hop over the road and drink in on of the many bars that... More

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Pamplona, Spain
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location of the hotel is very convenient, in a very safe part of Quito and conveniently located to visit the city and move around. Rooms are very big and comfortable with a big bathroom as well. The only negative aspect I would say is the hotel is starting to be slightly old and so is the decoration of the rooms... More

Was this review helpful? Yes 1
Los Angeles, California
Senior Contributor
49 reviews 49 reviews
41 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very good service. I think that's part of the Ecuadorian culture. For Ecuador, this is probably one of the best hotels but, by my standards, it is a 3 star. First, hotel did not show up to pick us up at the airport. It cost us $55 for a taxi (an hour drive) to the hotel. It's a fine hotel,... More

Was this review helpful? Yes 1
Edison R, Guest Relations Manager at JW Marriott Hotel Quito, responded to this review

Dear Guest thank you for sharing your experiences with us. We are confident that with your feedback we can improve our service. let me inform you that we have not found any pending transport request. In order to personalize your reservations and service in the future, please do not hesitate to contact me. Sincerely Edison Riofrío edison.riofrio@marriott.com More

Becker, Minnesota
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel. Clean, safe, modern and with friendly staff. The location was in a safe neighborhood, too. The staff are helpful, so take advantage of that. There is a beautiful pool, ATM on site, restaurant and business center with computer and printer access.

Was this review helpful? Yes 1
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Additional Information about JW Marriott Hotel Quito

Address: Av. Orellana 1172 y Amazonas, Quito, Ecuador
Phone Number:
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — JW Marriott Hotel Quito 4.5*
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Also Known As:
Jw Marriott Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Quito #6 Family Hotel in Quito #6 Luxury Hotel in Quito #6 Business Hotel in Quito #7 Romantic Hotel in Quito
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