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JW Marriott Hotel Quito

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Av. Orellana 1172 y Amazonas, Quito, Ecuador
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JW Marriott Hotel Quito
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JW Marriott Hotel Quito
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JW Marriott Hotel Quito
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896 reviews from our community

Traveler rating
    529
    273
    77
    14
    3
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160
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199
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
Contributor
20 reviews 20 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel. Beautiful lobby. The roses are absolutely stunning. Stayed in the executive floor. Great daily breakfast. Delicious fruit, and breads. Wold definitely stay here again. Really nice experience.

Was this review helpful? Yes 1
Centennial, Colorado
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel was just wonderful - mostly because of their wonderful staff. La Hacienda restaurant was delicious. My husband and I both got the Surf and Turf because it was a very good price. But my husband said the side of curried corn was just so full of flavor that he could not stop eating it. I especially enjoyed my... More 

Was this review helpful? Yes 2
Falls Church, Virginia
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Only stayed one night but was impressed with the service, decor and pool. Staff helped me get cabs and recommended what I could see in central Quito and to Middle of the World. Very nice hotel with large, comfortable room!

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Pasadena, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I stayed here for three nights before going on a tour of the Galapagos Islands. I had called the hotel in advance to arrange a pick up at the airport for us on the night of our arrival, and was told everything was set. However, on the night we arrived, no one showed up, and when we... More 

Was this review helpful? Yes 1
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Jennifer3071085: Thank you very much for your comments. We mourn that you have not found very pleasant your stay with us and that you have a misperceptions of our product. Receive our sincere apologies. We hope that in the future you can give us a new opportunity to create extraordinary experiences for you and your family. Please do not... More 

NJ
Top Contributor
52 reviews 52 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 1 night (few hours) after arriving at almost midnight and checking out in the am. So the review is limited. The beds, room are higher end marriott quality. Room service was great. Would echo other comments about prices. In a country (at least in some parts) where I could get dinner for family of 3 for 15... More 

Was this review helpful? Yes 1
Franklin Lakes, New Jersey
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed in this hotel for 5 days before going to the Galapagos Islands with Celebrity. Every person who works for this hotel goes out of his or her way to make the stay perfect. Whether it is providing water, coffee or dining accommodations, all of the staff helps extend themselves to make sure all of your needs are... More 

Was this review helpful? Yes 1
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Northjerseygal: Quito a magical city, rich in history and wonderful legends. Here in Marriott we keep on creating wonderful stories to our guests. A staff with diverse abilities striving to meet the requirements of our guests. All in conjunction created to delight you. Thank you very much for your comments. We will be happy to serve you in the... More 

Saint Louis, Missouri
Top Contributor
78 reviews 78 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here as part of a package with Celebrity Cruises, before a Galapagos Cruise. Great location, and service. I would have given this a 5 star, if not for the hotel bar/cafe. Skip this and go out....Otherwise a perfect experience

Was this review helpful? Yes
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear got2bebiking: Thank you very much for your comment regarding your stay. We hope your entire stay in this beautiful country was full of beautiful experiences. And you have found appropriate your stay at the JW Quito. We will review service processes in the hotel bar, to make sure all our guests simply find perfect experiences. Sincerely Edison Riofrío More 

Windsor, Canada
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We started our Ecuador trip at this fantastic hotel. The hotel staff is great, everyone is so friendly and nice. They provided us the information we needed to get around town and ensured that we knew where to walk and when to go certain places. The hotel amenities are very nice. We enjoyed the pool and spa area quite a... More 

Was this review helpful? Yes 1
Grand Cayman
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

A really beautiful hotel, not far from anything in this interesting city. Staff very helpful, rooms large and clean, great views. I had a room near to the military school side, which led to one early wake up call as they had a parade for something, however even that was interesting. Use the taxi desk outside the hotel for clean... More 

Was this review helpful? Yes 2
Nokomis
Top Contributor
65 reviews 65 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Spent a total of 3 nights here as part of Celebrity Cruises outstanding Galspagos adventure, Marriott management and staff were responsive to requests related to this trip,matching room reservationsm airport car services if needed etc. The room was large, well equipped and comfortable. Facilities were properly maintaned, breakfast buffet was very good and restaurants were fine for lunch and dinner.... More 

Was this review helpful? Yes 2
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