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JW Marriott Hotel Quito

4.5 of 5 Av. Orellana 1172 y Amazonas, Quito, Ecuador
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JW Marriott Hotel Quito
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JW Marriott Hotel Quito
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JW Marriott Hotel Quito
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788 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Middlesex, UK
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had only a few hours in the hotel en route to a cruise. The meal in the Sports bar was served efficiently and was just what we wanted. Bedroom typical of the chain and comfortable and quiet. Breakfast and check out were good.

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Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The JW is a very pretty building as you approach either during the day time or night time. The lobby is equally as impressive. Unfortunately, the rooms are average at best, decent size, but very ordinary especially for a JW branded Marriott. The pool is also pretty, but completely unstaffed including a mad search to scrounge up a few towels... More 

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Ximena A, Director of Rooms Operations at JW Marriott Hotel Quito, responded to this review

Dear guest, Thank you for sharing with us your comments regarding your stay in our hotel. I would like to let you know that we are planning our rooms renovation very soon, so if you have the opportunity to come back to Quito, you may experience our new product. Cordially, Ximena Altamirano Director of Rooms Operations JW Marriott Quito More 

Contributor
19 reviews 19 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We recently stayed at the JW on our way to the Galapagos Islands. This is a first class hotel with nice amenities including a heated outdoor pool large enough for lap swimming (but remember you at 9000 f above sea level). the fitness center was above average and the restaurant was very good.

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Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Jeff-Aus: We are very happy to be part of an excellent memory on your trip to Ecuador. Nothing better than starting a fantastic trip to the enchanted Galapagos Islands that in the JW Marriott Quito. We Hope you will soon visit us and enjoy not only our pool but also the thematic restaurants like Don Porfirio or La Hacienda.... More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 1 week ago

I went to Quito a few days ago with my family. The lobby was beautiful and had the most beautiful roses I had ever seen. Our room was spacious and had a incredible view of the pool. I had breakfast at Bistro Latino, the food was delicious and the service was excelllent. The place was neat and comfortable. There was... More 

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Gabriela C, Director of Restaurant Operations at JW Marriott Hotel Quito, responded to this review

Dear Robert T, Thank you for your comments on our great service, we are constantly looking for ways to create a great service experience and serve delicious and unique food so you can keep coming back. Pamela will be very glad to hear she was helpful and kind in her service. We hope JW Quito will be your choice of... More 

Singapore, Singapore
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for two nights ahead of a Silversea Cruise. The hotel is modern, efficient but lacking a bit of character. Our room was spacious enough but the view was nothing to write home about. The beds are very comfortable. The service in general was very good but service at the bar was a bit slow. Also some staff feel uncomfortable... More 

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Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Roland0904: Thank you very much for your comments regarding the different outlets in our hotel. Great service is composed of agility and accuracy; We have taken corrective action immediately. We're glad that you found important information from our concierge, also found that Bed is very comfortable. Thank you very much again for your comments, we hope you come back... More 

Oahu, Hawaii
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked for us by Silver Sea cruise line. If you arrive at midnight we strongly suggest you book an early arrival check in. It will cost full price of the room, but it's worth it as regular check in is in the pm. Also pre book transport as it takes about an hour to get to the hotel from the... More 

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Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Eva T: We are very happy to know that your stay was full of good experiences. A comfortable room, a delicious dinner and a restful sleep are ingredients that create wonderful memories for our guests. Thank you very much for your detailed comments and for recommending our product. We are at your service and hope you can visit us... More 

NY
Top Contributor
77 reviews 77 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is everything one could expect from an upscale hotel. Ecuadorian in demeanor, the well-trained staff, and pretty rooms made our two nights in Quito very comfortable. We only ate in the informal restaurant, and it was very good, but I bet the other restaurants are equally as good. It is a winner.

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Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear mkarpoff Here in Ecuador our people are very helpful all the time, good service is genuine. With consistent training we make sure to create pleasant moments for our guests. We are very happy we made your stay in Quito a pleasant memory. We hope that soon your travels bring you back to the JW Marriott so you can enjoy... More 

Miami, Florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my second stay in this hotel. It is close to everything. You have great restaurants nearby and the center of the world is about 45min away. Book with your AAA card and get great rates the staff is great. The hotel is clean and safe.

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Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Eduardo C: For a business traveler is always important to be close to everything. Fortunately the JW Marriott Quito is conveniently located at just minutes from downtown and the financial district. Thank you very much for your comments, we hope to continue being your first choice in your future trip to our beautiful city. Cordially Edisn Riofrío More 

Liverpool, England
Top Contributor
90 reviews 90 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here 3 nights. The hotel feels like US sovereign territory which is good and bad - great for standards, bad for losing the feel of being in Ecuador. The service begins the moment you arrive with prompt attention to your bags and a quick check-in at the well-staffed multilingual reception. The rooms are amazing - plenty of space with... More 

Was this review helpful? Yes 1
Ximena A, Director of Rooms Operations at JW Marriott Hotel Quito, responded to this review

Dear guest, It is always greatful to know that our guests enjoy their stay with us, specially the service of our staff, who is really focused on delivering unforgettable experiences to our clients. I hope you have the opportunity to come back in a near future. Cordially, Ximena Altamirano C. Director of Rooms Operations JW Marriott Quito More 

Senior Contributor
24 reviews 24 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staying at this hotel had a feel of being at a hotel were Tony Montana or the Corleone brothers would do their business. They even have live salsa and latin music at the bar. This was very good! Staff was very helpful and the bar stayed open till later so that my group could enjoy it for longer.

Was this review helpful? Yes 1
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Igor A: To be transported to a scene of a movie, it must be wonderful. The atmosphere is really festive in our lobby, many local customers come to the hotel to enjoy moments with friends. The details are very important when creating beautiful experiences. Our staff will be very pleased to hear your compliments. We hope you and your... More 

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Additional Information about JW Marriott Hotel Quito

Address: Av. Orellana 1172 y Amazonas, Quito, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — JW Marriott Hotel Quito 4.5*
Number of rooms: 241
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Also Known As:
Jw Marriott Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott
Hotel Style:
#2 Spa Hotel in Quito
#6 Family Hotel in Quito
#6 Luxury Hotel in Quito
#6 Business Hotel in Quito
#7 Romantic Hotel in Quito

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