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All 107 Quito hotels

Casa Gangotena

4.0 of 5 Hotel   |   Bolivar Oe6-41 y Cuenca, esq., Quito, Ecuador
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Ranked #1 of 107 hotels in Quito
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211 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We spent 2 nights here en route to The Galapagos Islands. From the moment you arrive till the moment you leave, this hotel is amazing in all areas, beautiful rooms, decoration and furnishings. Polite and very helpful staff. Delicious food, including a must have afternoon tea. You really do not want to leave.

Was this review helpful? Yes 1
FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear 1SilverTabby, Thank you very much for your comment in Trip Advisor I am very happy to know that we were able to deliver a service that made you want to stay more time with us. If you return to Quito, remember: Casa Gangotena is your Casa. All the Best! Fernando Delgado V. General Manager More

San Diego, California
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

My best friend and I stayed at Casa Gangotena for four nights at the end of March/beginning of April 2014. It not only lived up to the great reviews posted on TA, but exceeded them. There are many great things about the hotel. I'll start with the first...unbelievable service. From the doormen to the concierge to the high tea attendant...every... More

Was this review helpful? Yes 2
FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear Puglover, Its a source of great pride for us all in Casa Gangotena, to receive such a nice review from a Senior Contributor of Trip Advisor. I just loved your description of the view from our terrace, and I agree 100% with you, it is quite special and memorable. I am also very happy to know how much you... More

Colombo, Sri Lanka
Contributor
16 reviews 16 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Set in old town Quito at Plaza de San Francisco, it epitomizes old world charm, gracious hospitality and comfortable and well appointed rooms. The service is courteous, helpful and impeccable. Restaurant food and service is good. Breakfast buffet and high tea are excellent. Highly recommend to those visiting Quito and exploring the fascinating old city.

Was this review helpful? Yes 3
FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear RAnilC, Thank you very much for sharing your experience in Casa Gangotena with the Trip Advisor community, it was a privilege being your host in Quito. With my very best regards Fernando Delgado V. More

Dallas, Texas, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

During a recent visit to Quito, we had the pleasure of staying at the Casa Gangotena. The property is beautiful, the service is exquisite, and the location perfect. Despite some street noise on the first night (which was Saturday), the remainder of the visit was close to perfect. The buffet breakfast was noteworthy due to the fresh fruits and amazing... More

Was this review helpful? Yes 3
FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear JSKJAJ, Thank you very much for posting your review here in Trip Advisor, I am very happy to know that you enjoyed your stay with us, and I am sorry if Saturday was a bit noisy for you. Thank you also for sharing your room tip with the TA community! All the Best Fernando Delgado V. General Manager More

Connectiocut
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every good thing in the other reviews is true about this oasis on the Plaza San Francisco, which has no "hotel" sign. We spent two nights at the beginning of a Tren Crucero trip and two more at the end of our stay. The third floor room had a balcony and was a bit larger that our second floor one,... More

Was this review helpful? Yes 3
FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear CTTraveler2000, Thank you so much for choosing Casa Gangotena for your first Trip Advisor review! I am very happy to know that we were able to create a memorable experience for you, and of course, also extra proud to know that we set a new standard for your favourite hot chocolate! With my very best regards Fernando Delgado V.... More

new jersey
Contributor
12 reviews 12 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This boutique hotel is very special. I can not imagine a better hotel in Quito. We went with our two children and were treated wonderfully. Breakfast and tea were excellent. Can not speak for the dinner as we went out for dinner to a wonderful restaurant the hotel recommended. We had the only two rooms on the third floor which... More

Was this review helpful? Yes 4
FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear Funtraveler30 Thank you very much for your review of Casa Gangotena, its a pleasure to know that you, and your children enjoyed so much your time with us and in Quito. Warm Regards Fernando Delgado V. General Manager More

Rancho Santa Fe, California
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Although a very small hotel remodeled from a wealthy Spanish family mansion built around WWI, Casa Gangotena meets any standard for luxury world-wide. Because we value quiet, we chose a "Luxury plus" room overlooking a small garden and across to the mountain at the rear of the hotel, rather than one in front. The room was large, with a small... More

Was this review helpful? Yes 3
FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear KenatRSF, Thank you very much for sharing your experience in Casa Gangotena, with the Trip Advisor community, I am pleased to know that we are considered by a Senior Contributor of TA as a member of the group of the world´s finest hotels, I hope that you can come back to Quito in the future, and stay a bit... More

Quito, Ecuador
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Amazing hotel and service. Very helpful with organizing excursions tailored to our needs. Staff was wonderful. One of the best breakfast buffets we have ever encountered. We had Dinner twice. Food was outstanding. The only thing we missed was a minibar/fridge in the room.

Was this review helpful? Yes 3
FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear Peter S, Thank you very much for sharing your comments about our hotel with the Trip Advisor community. I am very pleased to know that you consider Casa Gangotena as the best hotel in Quito. Regarding the minibar: we took the decision of not having them in the rooms as a standard, but instead to provide a quick and... More

Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 10, 2014

Everything about Casa Gangotena was perfect. The bedroom and bathroom were beautiful and quiet, the service was spot on and the restaurant served fabulous international and local cuisine. The concierge arranged my transportation from the airport to the hotel at midnight (great english speaking driver full of information about Ecuador), an amazing Ecuadorean guide to explore Quito (who, as it... More

Was this review helpful? Yes 5
FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear Junebughiker, Thank you very much for your great review! I am very happy to know how much you enjoyed your time with us, here at Casa Gangotena, and that Wagner , our concierge, was able to satisfactorily accommodate your requests. I hope to be your host again in Quito. Warm regards Fernando Delgado V. General Manager More

Los Angeles, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2014

We had a wonderful stay in Quito at this lovely hotel. Staff was attentive and helpful. Breakfast buffet was well done, and the room was spacious and well-appointed. Since we only spent two days in Quito after our Galapagos and Avenue of the Volcanoes adventure, the central location was ideal.

Was this review helpful? Yes 3
FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear 1cagey1, Thank you very much for taking the time to share your experience in Casa Gangotena , here in Trip Advisor. I hope that we were able to "seed" in you the curiosity to come back to Ecuador and explore the rest of our fascinating country. Remember that this is your home in Quito. With my best regards Fernando... More

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Additional Information about Casa Gangotena

Address: Bolivar Oe6-41 y Cuenca, esq., Quito, Ecuador
Phone Number:
Location: Ecuador > Pichincha Province > Quito
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 107 hotels in Quito
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Casa Gangotena 4*
Official Description (provided by the hotel):
Situated in a newly-restored historic mansion overlooking Plaza San Francisco, the three-story Casa Gangotena harbours 31 rooms, a showcase of eye-catching style, contemporary design, antiques, fine furnishings, modern technologies and quintessential comfort. ... more   less 
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