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Casa Gangotena

4.0 of 5 Bolivar Oe6-41 y Cuenca, esq., Quito, Ecuador
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Casa Gangotena
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Casa Gangotena
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278 reviews from our community

Traveler rating
    263
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    2
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    0
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57
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for our honeymoon and we could not have been more impressed by the gracious and effortless service of the staff - nothing was too much trouble for the concierge team of Wagner, Alfonso and Edison. Wagner especially went the extra mile to make our honeymoon more special. The rooms were lovely, the hotel beautiful and right in the heart... More

Was this review helpful? Yes 1
NYC
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here in September 2014 for a conference for a few days and it was by far the best service hotel I found in Quito, Edison at the front desk was fantastic - he had great insight in helping me book my Galapagos trip and was so gracious to send back some items I left in my room to... More

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California, Usa
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wow - gorgeous rooms , exceptional ++++service and staff. We felt staff went well above and beyond our expectations even for a five star hotel . Breakfast buffet (with additional menu options) was superb . High tea (complimentary for guests) was lovely. Excellent coca tea !

Was this review helpful? Yes 2
FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear Paristraveler 12. Thank you very much for your kind words, I am delighted to know how much you enjoyed our service and the time spent with us. Hope to welcome you back in Casa Gangotena in the future! All the Best Fernando Delgado V General Manager More

Coventry, United Kingdom
Top Contributor
85 reviews 85 reviews
10 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Casa Gangotena is located in a prime location in the old square in Quito, which is perfect for seeing the city, but also means quite a long journey to get to the airport, especially in rush hour. The hotel is a very high standard, with spacious rooms and high quality furnishings, although it is so neat and tidy that it... More

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FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear Eagle Eye 55, Thank you very much for sharing your thoughts about our hotel with the Trip Advisor community, is always an honour to get a perfect 5 from a Top Contributor!. Allt he Best Fernando Delgado V. General Manager More

Whalley, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is very in keeping with Quito old town. We chose this hotel as we wanted to stay in the middle the old town and somewhere that was authentic, yet gave us the quality we required. This hotel ticked every box for us. Quality, service, cleanliness, friendly and the food was excellent. Prior to our visit, we contacted the... More

Was this review helpful? Yes 1
FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear Ralph B Thank you so much for your brilliant review of Casa Gangotena, I am delighted to know how much you enjoyed our service, even since before your arrival, Wagner is a great ambassador of both our hotel and the city, and he is always on top of what is happening in Quito. I also hope to have the... More

NYC
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 17, 2014

this old mansion has been renovated to a T. great effort and nicely done. the breakfasts are included and they offer a lot of selection. while the double rooms are not very spacious, they are very comfortable, clean & lovely. the high ceilings are original and restored; the bathrooms are ample, modern marble, very european in look and feel; the... More

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FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear mkd318, First of all thank you very much for taking the time to publish your review of Casa Gangotena in Trip Advisor, I am very happy to know how much you enjoyed your time with us, and I am also pleased to inform you that as I write this, we are re decorating the lobby and rre modeling the... More

Edison, New Jersey
Top Contributor
105 reviews 105 reviews
38 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed September 2, 2014

I have stayed in many luxury hotels around the world and this is one of the best hotels I have stayed in. The hotel is beautiful, the rooms are large and luxurious (while retaining their charm). The staff was incredibly helpful and attentive. The bowl of exotic fruit in the room was a nice touch. The wifi was very good... More

Was this review helpful? Yes 1
FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear Blaw 10, Thank you so much for your review, I am delighted to know how much you enjoyed your time with us, and the fact that a Trip Advisor´sTop Contributor considers us as one of the bests hotels is something that makes us all , here in Casa Gangotena ,specially proud. All the Best Fernando Delgado V. General Manager More

Mexico City, Mexico
2 reviews
5 of 5 stars Reviewed September 1, 2014

Went to celebrate a special birthday. From the momento we arrived I bombarded the staff with endless requests which included Mariachis for the wake up call, organising lunch in a unique location in Quito (which turned out to be on the rooftops of one of the beautiful Monasteries), flowers delivered at all times of the day, reservations and then cancellations,... More

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FDelgadoV, General Manager at Casa Gangotena, responded to this review
Google Translation

Apreciado Teddy E, Mil gracias por su comentario en Trip Advisor, para nosotros fue un placer ser sus anfitriones en... More

Charleston, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 31, 2014

This is such a special spot!!! I cannot imagine staying in a Quito hotel which would be more comfortable, better located for enjoying the glorious recent renovations to churches and museums, or more welcoming by a simply superb staff. I would return in a minute!!! I must add that I had to leave the hotel at 3:30 am in order... More

Was this review helpful? Yes 2
FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear Jackie F, Thank you very much for taking the time to share your experience with us, here in Trip Advisor, I hope to have the pleasure of being your host again in the future. Warmest Regards Fernando Delgado V. General Manager More

Senior Contributor
42 reviews 42 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 30, 2014

Casa gangotena, a boutique hotel wich has been beatifully restored. The rooms are great the service is fabulous, the food is good. The hotel is a small jewel located in the old town of quito. The bad side is : that although you can walk around old Quito and walk to most of the beaytiful colonial churches, there is hardly... More

Was this review helpful? Yes
FDelgadoV, General Manager at Casa Gangotena, responded to this review

Dear Florence A, Thank you for your review. I am veryglad to know how much you enjoyed your stay with us, I am also sorry that you fund the location of the hotel in the heart of Colonial Quito bad. Best regards Fernando Delgado V. General Manager More

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Additional Information about Casa Gangotena

Address: Bolivar Oe6-41 y Cuenca, esq., Quito, Ecuador
Phone Number:
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Casa Gangotena 4*
Number of rooms: 31
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