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City Art Hotel Silberstein

Travelers' Choice award winner
Wilson E5-29 y Juan Leon Mera, Quito 593, Ecuador
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1 room 1 guest
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City Art Hotel Silberstein
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49 Reviews from our TripAdvisor Community

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Traveler rating
    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
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    (49)
  • Mar-May only
    (14)
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    (15)
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    (11)
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    (9)
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Edmonton, Alberta, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the City Art Hotel Silberstein for 4 nights (Aug 13-17) with a group of 16 scuba divers (we were on our way to the Galapagos). The hotel is set up like a cozy b&b - there are 10 rooms that are beautifully decorated with wooden furniture. The beds were very comfortable and there was plenty of space... More 

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Miami, Florida
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Its like an old house turned B&B. Service is OK, not extraordinary. Breakfast is average, at best. Area around is close to restaurants and bars, but not necessarily feels safest in Quito. Will not stay again.

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Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear Guest Thanks for your comments, we really appreciate your opinion, it help us to improve our service. We will check with our administration some points of your comments which help our work with future passengers. Kind regards City Art Hotel Silberstein More 

San Francisco, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2015

I wasn´t quite sure about the location, but it is literally in the middle of the Mariscal neighborhood, yet amazingly quiet. Lovely old house with antique furniture, big area rugs, feels like being in someone's well-cared-for old home. Great spot!

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Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear Paul, Thanks for your message which was both very positive and encouraging! We're happy to hear that you had a wonderful stay, we always hope for our guests to have the best experience. Our concept of a boutique hotel is an offering of exceptional service with elegant surroundings. Our hotel is decorated with the fine handicrafts of Ecuador and... More 

Seattle, Washington
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 1, 2015

This hotel is absolutely beautiful. Its a small, quaint, elegant place to stay. The rooms are very big and plush and the entire building is beautiful! The staff is friendly and helpful! I would love to stay here again!

Review collected in partnership with this hotel

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Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear Kellefitz, We really appreciate the time you took to write us a review - Thank you! We are pleased that your experience at City Art Hotel Silberstein was excellent, and that you found the service and facilities elegantly decorated. Hope to see you again on your next visit to Quito - it would be a pleasure to personally assist... More 

Quito, Ecuador
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 10, 2015

This hotel has a touch of luxury and charm. The room I had was very spacious, with sofa as well as a 4 poster bed. Shower would comfortably take 5-6 people. Welcome bar of chocolate. White robe. Wine bottle & glass, with the price list in the room. Only 10 bedrooms. I was asked on arrival what time I would... More 

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Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear guest Thank you for your positive comments, we are really pleased to hear about them. We appreciate you liked our decoration, we try to keep a special design, comfort and make our guests feel like home. Our goal is to make your stay as pleasant as possible. We will pay serious attention to your observations and improve. We would... More 

Calgary
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 9, 2015

I have stayed at many differnt hotels in Quito. I am partial to the Mariscal district as it is safer than Old Quito and has a much better selection of restaurants. City Art Hotel Silberstein is really lovely. It is a quiet oasis in a noisy area. The double windows on the rooms cut out almost all the noise of... More 

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Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear guest. Thank you for choosing City Art Hotel Silberstein and for your time to share your experience. We are glad to hear your good reviews about our staff and to know that your stay was as pleasant as you expected it to be. At City Art Hotel we care about the design, style and comfort. We invite you to... More 

Oslo, Norway
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 8, 2015

A lovely hotell with nice rooms and great atmosphere. The staff is friendly and helpsom. The hotel is located in an area with a little noise nightlife. However the noise died down after midnite/1am. Xx

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Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear Guest, Thanks for choosing City Art Hotel as your option in Quito. We are always trying to improve the experience of our guests. When we get a good review we feel we are achieving our purpose. We invite you to join us on Facebook and visit City Art Hotel Silberstein and Galextur web site so you can get more... More 

Denver, Colorado
Level Contributor
115 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed December 2, 2014

From the moment you walk in the door of this B&B you know it's something special. Gorgeous Ecuadorian roses adorn every lovely room of this beautiful home. Though English is not the first language spoken here, and it can be a small barrier (and I mean small...mostly because I barely speak any Spanish), the hotel staff is unbelievably friendly and... More 

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London, England
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed October 10, 2014 via mobile

Stayed here at the Silberstein for three nights in September on a work trip. I normally try and stay away from chain hotels for work so opted for the Silberstein, which looked very pleasant from photos on the web. However, rather than being a "boutique" hotel, it is more a relatively simple B&B. Service was ok - nothing special -... More 

Was this review helpful? Yes 1
Hamilton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 12, 2014

We were picked up at the airport and when we reached the hotel we were offered a glass of tree tomato juice which was exotic and delicious. The manager and his spouse were very helpful in directing us to places to visit in the neighbourhood. The administration has a very good command of English. Our hosts, the manager and his... More 

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