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City Art Hotel Silberstein

Wilson E5-29 y Juan Leon Mera, Quito 593, Ecuador
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City Art Hotel Silberstein
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53 Reviews from our TripAdvisor Community

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Palo Alto, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 29, 2015

City Art Hotel Silberstein is a small boutique hotel in the heart of the La Mariscal District in Quito. It is well maintained and the staff is courteous and helpful. The room we had was comfortable and spacious and the bathroom was recently remodeled.

Helpful?
Thank 94301Ann727
Yasmira D, Marketing at City Art Hotel Silberstein, responded to this review

Dear Guest, Thanks very much for your comments, we are glad to know that you enjoyed the stay in our hotel. We hope you can recommend us with your relatives and friends. Best Regards, City Art Hotel More 

Munich, Germany
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed September 28, 2015 via mobile

We arrived in Quito to stay the first two nights of the trip in Mariscal at Silberstein. It looked like an old townhouse with a little garden in front. Being the only guests was nice , the room was very small and old. Carpet needs renewing and the bathroom was tiny , clean but quite run down. The was almost... More 

Helpful?
Thank AUMUC
Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear Guest We really appreciate the opinions of our guests, due to them help us to improve our services. We took note about your comments, our company is working in some changes to renew the areas you suggested to be improved. Best Regards City Art Hotel More 

Portland, OR
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 11, 2015

We arrived late, but were welcomed and had a much needed restful night. We found the bed comfortable, the room and bathroom spacious, clean and quiet. The breakfast service was great, the view from the breakfast room on the 3rd floor is nice and the room itself is very light and airy. Eddy, the Hotel Manager answered all of our... More 

Helpful?
Thank Alpine_PDX
Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear Guest Thanks for your comments, it makes our work has its recompense. We are glad to hear that your experience in City Art Hotel Silberstein filled your expectative. We would like to motivate you to recommend our hotel to any of your relatives or friend who are looking for a trip in Ecuador Best Regards! City Art Hotel Silberstein More 

Edmonton, Alberta, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 1, 2015

We stayed at the City Art Hotel Silberstein for 4 nights (Aug 13-17) with a group of 16 scuba divers (we were on our way to the Galapagos). The hotel is set up like a cozy b&b - there are 10 rooms that are beautifully decorated with wooden furniture. The beds were very comfortable and there was plenty of space... More 

Helpful?
Thank Megan P
Yasmira D, Marketing at City Art Hotel Silberstein, responded to this review

Dear Guest Thank you very much for your comments, we were very pleased to have had your visit in our hotel. Our commitment is make a great stay for our guests. We are sure that your opinion will bring other satisfied passengers to our establishment. Quito is a beautiful city with many options of activities and trips, we really appreciate... More 

Miami, Florida
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed August 24, 2015

Its like an old house turned B&B. Service is OK, not extraordinary. Breakfast is average, at best. Area around is close to restaurants and bars, but not necessarily feels safest in Quito. Will not stay again.

Helpful?
Thank LunaAtMiami
Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear Guest Thanks for your comments, we really appreciate your opinion, it help us to improve our service. We will check with our administration some points of your comments which help our work with future passengers. Kind regards City Art Hotel Silberstein More 

San Francisco, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2015

I wasn´t quite sure about the location, but it is literally in the middle of the Mariscal neighborhood, yet amazingly quiet. Lovely old house with antique furniture, big area rugs, feels like being in someone's well-cared-for old home. Great spot!

Helpful?
Thank PaulSellsSF
Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear Paul, Thanks for your message which was both very positive and encouraging! We're happy to hear that you had a wonderful stay, we always hope for our guests to have the best experience. Our concept of a boutique hotel is an offering of exceptional service with elegant surroundings. Our hotel is decorated with the fine handicrafts of Ecuador and... More 

Seattle, Washington
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 1, 2015

This hotel is absolutely beautiful. Its a small, quaint, elegant place to stay. The rooms are very big and plush and the entire building is beautiful! The staff is friendly and helpful! I would love to stay here again!

Review collected in partnership with this hotel

Helpful?
Thank kellefitz
Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear Kellefitz, We really appreciate the time you took to write us a review - Thank you! We are pleased that your experience at City Art Hotel Silberstein was excellent, and that you found the service and facilities elegantly decorated. Hope to see you again on your next visit to Quito - it would be a pleasure to personally assist... More 

Quito, Ecuador
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 10, 2015

This hotel has a touch of luxury and charm. The room I had was very spacious, with sofa as well as a 4 poster bed. Shower would comfortably take 5-6 people. Welcome bar of chocolate. White robe. Wine bottle & glass, with the price list in the room. Only 10 bedrooms. I was asked on arrival what time I would... More 

Helpful?
Thank Sharito2014
Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear guest Thank you for your positive comments, we are really pleased to hear about them. We appreciate you liked our decoration, we try to keep a special design, comfort and make our guests feel like home. Our goal is to make your stay as pleasant as possible. We will pay serious attention to your observations and improve. We would... More 

Calgary
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 9, 2015

I have stayed at many differnt hotels in Quito. I am partial to the Mariscal district as it is safer than Old Quito and has a much better selection of restaurants. City Art Hotel Silberstein is really lovely. It is a quiet oasis in a noisy area. The double windows on the rooms cut out almost all the noise of... More 

Helpful?
1 Thank southern_stingray
Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear guest. Thank you for choosing City Art Hotel Silberstein and for your time to share your experience. We are glad to hear your good reviews about our staff and to know that your stay was as pleasant as you expected it to be. At City Art Hotel we care about the design, style and comfort. We invite you to... More 

Oslo, Norway
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 8, 2015

A lovely hotell with nice rooms and great atmosphere. The staff is friendly and helpsom. The hotel is located in an area with a little noise nightlife. However the noise died down after midnite/1am. Xx

Helpful?
Thank Ketil J
Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear Guest, Thanks for choosing City Art Hotel as your option in Quito. We are always trying to improve the experience of our guests. When we get a good review we feel we are achieving our purpose. We invite you to join us on Facebook and visit City Art Hotel Silberstein and Galextur web site so you can get more... More 

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