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All 107 Quito hotels

City Art Hotel Silberstein

4.0 of 5 Hotel   |   Wilson E5-29 y Juan Leon Mera, Quito 593, Ecuador
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City Art Hotel Silberstein
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Ranked #23 of 107 hotels in Quito
A recent review
5 of 5 stars reviewed 2 weeks ago
DharSa Hamilton, Canada
  • Overview
  • Reviews (36)
  • Photos (16)
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36 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
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English first
Hamilton, Canada
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were picked up at the airport and when we reached the hotel we were offered a glass of tree tomato juice which was exotic and delicious. The manager and his spouse were very helpful in directing us to places to visit in the neighbourhood. The administration has a very good command of English. Our hosts, the manager and his... More

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San Vito, Costa Rica
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband I and really enjoyed The City Art Hotel Silberstein, an old home turned into an elegant and interesting cultural experience. The hotel personnel were exceeding gracious and helpful, especially when we wanted to do an excursion to Otovalo, and they arranged a driver for us for the day and made lunch reservations for us at the wonderful Hacienda... More

Was this review helpful? Yes
ANDRES T, Director Comercial at City Art Hotel Silberstein, responded to this review

Thank you for choosing us, we are happy to serve you in the future, you do not hesitate to ask our daily tours . More

Flat Rock, North Carolina
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 6, 2014

Of course, we thought our room (#2) was lovely, too, but the staff catered to our every need--even repairing one of my shoes after a day of walking the city. The location is excellent--near a lot of good restaurants. But what overwhelmed me and my husband was the courtesy and attention given by the staff. Would definitely return!

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Eddy N, Gerente at City Art Hotel Silberstein, responded to this review

Dear Customer nice to greet thank you very much for your comments we really feel happy that your stay in the City Art Hotel Silberstein found met their expectations, and we hope to welcome you to your visit in a new Truck best regards More

Hong Kong, China
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 4, 2014

Silberstein is an aesthete's dream. It's a beautiful former private house, with enormous rooms featuring four poster beds, genuine antique furniture and en suite bathrooms. Breakfast is taken in the light and airy but covered rooftop terrace. Although the staff are friendly and helpful, don't come here expecting room service or concierge tips, massages or fitness facilities. But those would... More

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Eddy N, Gerente at City Art Hotel Silberstein, responded to this review

Dear Customer Infinitely appreciate your comments, for us it was a pleasure to have you enjoyed your stay at the City Art Hotel Silberstein, hopefully soon we can visit again stay tuned best regards More

Seattle, Washington
Top Contributor
54 reviews 54 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed April 11, 2014

Not sure if the other trip advisors were in a different hotel or not but I would definitely not recommend staying here. The staff does not speak any English which made it very difficult since they said they did not understand my Spanish. Natalie was lovely. The room was nice and big (room 2) with a single canopy bed and... More

Was this review helpful? Yes 2
Santa Fe, New Mexico
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2014

We selected Hotel Silberstein because of the Trip Advisor reviews and we were not disappointed. In the heart of La Mariscal, it was beautiful, comfortable and secure with an excellent staff. Eddy and Jesse (sp?) were exceptional in all areas as were the rest of the staff. Our stay from Christmas through New Years was without incident. Only downside for... More

Was this review helpful? Yes 2
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 3, 2013 via mobile

My wife and I spent 3 nights at Hotel Silberstein in late Oct. The room, the location and the hotel itself were all grand but paled in comparison to the efficiency and helpfulness of the staff. I'm sure that without Jorge our bags would still be in limbo. Thanks to all for a great stay.

Was this review helpful? Yes 3
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2013

Very lovely hotel in the arts district, the staff at the hotel really took care of us and made us breakfast. Loved the extra touches such as fresh juice and chocolate. Also Cat and Jan really helped us in booking our stay and coordinating a tour for us. Thank you everyone at City Art Hotel Silberstein!

Was this review helpful? Yes 1
Southern Pines, North Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 18, 2013

My family and I stayed at the City Art Hotel in Quito 3 times during this trip and had a wonderful stay. The room we stayed in was very well appointed and comfortable with two queen beds. The turn down service was great and the hot water bottles under the covers were a great touch. The highlight of our stay... More

Was this review helpful? Yes 3
London, UK
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 24, 2013

We loved this hotel! It was a fair distance from the airport but perfectly placed other than that. Lots of restaurants nearby and it only cost us a few dollars to get a taxi to the Old Town. Beautiful converted house with a really peaceful feel. The service was amazing, Darwin in particular was so attentive and helpful. He was... More

Was this review helpful? Yes 2
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Additional Information about City Art Hotel Silberstein

Address: Wilson E5-29 y Juan Leon Mera, Quito 593, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$
Hotel Class:4 star — City Art Hotel Silberstein 4*
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16 photos of this hotel

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All traveler photos (10)
Room/suite (2)
Dining (2)
Hotel & grounds (1)
Other (5)

Management photos: Courtesy of the property manager

All management photos (7)
Dining (1)
Hotel & grounds (1)
Other (5)


Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#12 Luxury Hotel in Quito #19 Romantic Hotel in Quito
Hotel Class
Official Description (provided by the hotel)
We are pleased to announce the opening of our new, luxury boutique hotel, City Art Hotel Silberstein located in historical Quito, which is the capital and heart of Ecuador. We will feature a 3 story property with 10 spacious, comfortable, and elegantly furnished guest rooms. Experience and enjoy our artistic lounge in the foyer area, near the entrance. Most of the unique furniture in the hotel is antique, and all the handcrafted decorations are specific to South American traditions.Just as the name of our hotel, City Art Hotel Silberstein, all of the furniture and art at our property is for sale. As a guest you may select to purchase anything you see available in your room, and there are also many pieces scattered among our property for you to enjoy.Located centrally in Quito, our hotel offers you the perfect transportation connections and options. There are always many buses and taxis that are available, and it takes only a few minutes to arrive into the historical center, as well as the many historical parks, such as El Ejido, or in a museum such as the Casa de Cultura. Located nearby is the local volcano "Pichincha" which stands 4,696 meters high. Shopping malls, a local crafts market, and various restaurants are located nearby as well.Take a piece of your "City Art" experience home with you! ... more   less 
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