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City Art Hotel Silberstein

Travelers' Choice award winner
Wilson E5-29 y Juan Leon Mera, Quito 593, Ecuador
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Best prices for: 1 room 1 guest
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City Art Hotel Silberstein
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City Art Hotel Silberstein
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45 reviews from our community

Traveler rating
    30
    13
    1
    1
    0
See reviews for
4
17
8
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
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    (45)
  • Mar-May only
    (14)
  • Jun-Aug only
    (12)
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    (10)
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    (9)
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Quito, Ecuador
Contributor
19 reviews 19 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 10, 2015

This hotel has a touch of luxury and charm. The room I had was very spacious, with sofa as well as a 4 poster bed. Shower would comfortably take 5-6 people. Welcome bar of chocolate. White robe. Wine bottle & glass, with the price list in the room. Only 10 bedrooms. I was asked on arrival what time I would... More 

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Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear guest Thank you for your positive comments, we are really pleased to hear about them. We appreciate you liked our decoration, we try to keep a special design, comfort and make our guests feel like home. Our goal is to make your stay as pleasant as possible. We will pay serious attention to your observations and improve. We would... More 

Calgary
Contributor
16 reviews 16 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 9, 2015

I have stayed at many differnt hotels in Quito. I am partial to the Mariscal district as it is safer than Old Quito and has a much better selection of restaurants. City Art Hotel Silberstein is really lovely. It is a quiet oasis in a noisy area. The double windows on the rooms cut out almost all the noise of... More 

Was this review helpful? Yes 1
Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear guest. Thank you for choosing City Art Hotel Silberstein and for your time to share your experience. We are glad to hear your good reviews about our staff and to know that your stay was as pleasant as you expected it to be. At City Art Hotel we care about the design, style and comfort. We invite you to... More 

Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 8, 2015

A lovely hotell with nice rooms and great atmosphere. The staff is friendly and helpsom. The hotel is located in an area with a little noise nightlife. However the noise died down after midnite/1am. Xx

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Grit S, Marketing at City Art Hotel Silberstein, responded to this review

Dear Guest, Thanks for choosing City Art Hotel as your option in Quito. We are always trying to improve the experience of our guests. When we get a good review we feel we are achieving our purpose. We invite you to join us on Facebook and visit City Art Hotel Silberstein and Galextur web site so you can get more... More 

Denver, Colorado
Top Contributor
115 reviews 115 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 2, 2014

From the moment you walk in the door of this B&B you know it's something special. Gorgeous Ecuadorian roses adorn every lovely room of this beautiful home. Though English is not the first language spoken here, and it can be a small barrier (and I mean small...mostly because I barely speak any Spanish), the hotel staff is unbelievably friendly and... More 

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London, England
Contributor
19 reviews 19 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 10, 2014 via mobile

Stayed here at the Silberstein for three nights in September on a work trip. I normally try and stay away from chain hotels for work so opted for the Silberstein, which looked very pleasant from photos on the web. However, rather than being a "boutique" hotel, it is more a relatively simple B&B. Service was ok - nothing special -... More 

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Hamilton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 12, 2014

We were picked up at the airport and when we reached the hotel we were offered a glass of tree tomato juice which was exotic and delicious. The manager and his spouse were very helpful in directing us to places to visit in the neighbourhood. The administration has a very good command of English. Our hosts, the manager and his... More 

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San Vito, Costa Rica
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 9, 2014

My husband I and really enjoyed The City Art Hotel Silberstein, an old home turned into an elegant and interesting cultural experience. The hotel personnel were exceeding gracious and helpful, especially when we wanted to do an excursion to Otovalo, and they arranged a driver for us for the day and made lunch reservations for us at the wonderful Hacienda... More 

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ANDRES T, Director Comercial at City Art Hotel Silberstein, responded to this review

Thank you for choosing us, we are happy to serve you in the future, you do not hesitate to ask our daily tours . More 

Flat Rock, North Carolina
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 6, 2014

Of course, we thought our room (#2) was lovely, too, but the staff catered to our every need--even repairing one of my shoes after a day of walking the city. The location is excellent--near a lot of good restaurants. But what overwhelmed me and my husband was the courtesy and attention given by the staff. Would definitely return!

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Eddy N, Gerente at City Art Hotel Silberstein, responded to this review

Dear Customer nice to greet thank you very much for your comments we really feel happy that your stay in the City Art Hotel Silberstein found met their expectations, and we hope to welcome you to your visit in a new Truck best regards More 

Hong Kong, China
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed May 4, 2014

Silberstein is an aesthete's dream. It's a beautiful former private house, with enormous rooms featuring four poster beds, genuine antique furniture and en suite bathrooms. Breakfast is taken in the light and airy but covered rooftop terrace. Although the staff are friendly and helpful, don't come here expecting room service or concierge tips, massages or fitness facilities. But those would... More 

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Eddy N, Gerente at City Art Hotel Silberstein, responded to this review

Dear Customer Infinitely appreciate your comments, for us it was a pleasure to have you enjoyed your stay at the City Art Hotel Silberstein, hopefully soon we can visit again stay tuned best regards More 

Seattle, Washington
Top Contributor
82 reviews 82 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed April 11, 2014

Not sure if the other trip advisors were in a different hotel or not but I would definitely not recommend staying here. The staff does not speak any English which made it very difficult since they said they did not understand my Spanish. Natalie was lovely. The room was nice and big (room 2) with a single canopy bed and... More 

Was this review helpful? Yes 3
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