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City Art Hotel Silberstein

4.0 of 5 Wilson E5-29 y Juan Leon Mera, Quito 593, Ecuador
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City Art Hotel Silberstein
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City Art Hotel Silberstein
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39 reviews from our community

Traveler rating
    27
    10
    1
    1
    0
See reviews for
4
17
7
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (10)
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    (10)
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Denver, Colorado
Top Contributor
115 reviews 115 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment you walk in the door of this B&B you know it's something special. Gorgeous Ecuadorian roses adorn every lovely room of this beautiful home. Though English is not the first language spoken here, and it can be a small barrier (and I mean small...mostly because I barely speak any Spanish), the hotel staff is unbelievably friendly and... More 

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London, England
Contributor
20 reviews 20 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 10, 2014 via mobile

Stayed here at the Silberstein for three nights in September on a work trip. I normally try and stay away from chain hotels for work so opted for the Silberstein, which looked very pleasant from photos on the web. However, rather than being a "boutique" hotel, it is more a relatively simple B&B. Service was ok - nothing special -... More 

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Hamilton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 12, 2014

We were picked up at the airport and when we reached the hotel we were offered a glass of tree tomato juice which was exotic and delicious. The manager and his spouse were very helpful in directing us to places to visit in the neighbourhood. The administration has a very good command of English. Our hosts, the manager and his... More 

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San Vito, Costa Rica
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 9, 2014

My husband I and really enjoyed The City Art Hotel Silberstein, an old home turned into an elegant and interesting cultural experience. The hotel personnel were exceeding gracious and helpful, especially when we wanted to do an excursion to Otovalo, and they arranged a driver for us for the day and made lunch reservations for us at the wonderful Hacienda... More 

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ANDRES T, Director Comercial at City Art Hotel Silberstein, responded to this review

Thank you for choosing us, we are happy to serve you in the future, you do not hesitate to ask our daily tours . More 

Flat Rock, North Carolina
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 6, 2014

Of course, we thought our room (#2) was lovely, too, but the staff catered to our every need--even repairing one of my shoes after a day of walking the city. The location is excellent--near a lot of good restaurants. But what overwhelmed me and my husband was the courtesy and attention given by the staff. Would definitely return!

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Eddy N, Gerente at City Art Hotel Silberstein, responded to this review

Dear Customer nice to greet thank you very much for your comments we really feel happy that your stay in the City Art Hotel Silberstein found met their expectations, and we hope to welcome you to your visit in a new Truck best regards More 

Hong Kong, China
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed May 4, 2014

Silberstein is an aesthete's dream. It's a beautiful former private house, with enormous rooms featuring four poster beds, genuine antique furniture and en suite bathrooms. Breakfast is taken in the light and airy but covered rooftop terrace. Although the staff are friendly and helpful, don't come here expecting room service or concierge tips, massages or fitness facilities. But those would... More 

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Eddy N, Gerente at City Art Hotel Silberstein, responded to this review

Dear Customer Infinitely appreciate your comments, for us it was a pleasure to have you enjoyed your stay at the City Art Hotel Silberstein, hopefully soon we can visit again stay tuned best regards More 

Seattle, Washington
Top Contributor
70 reviews 70 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed April 11, 2014

Not sure if the other trip advisors were in a different hotel or not but I would definitely not recommend staying here. The staff does not speak any English which made it very difficult since they said they did not understand my Spanish. Natalie was lovely. The room was nice and big (room 2) with a single canopy bed and... More 

Was this review helpful? Yes 2
Santa Fe, New Mexico
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 2, 2014

We selected Hotel Silberstein because of the Trip Advisor reviews and we were not disappointed. In the heart of La Mariscal, it was beautiful, comfortable and secure with an excellent staff. Eddy and Jesse (sp?) were exceptional in all areas as were the rest of the staff. Our stay from Christmas through New Years was without incident. Only downside for... More 

Was this review helpful? Yes 2
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 3, 2013 via mobile

My wife and I spent 3 nights at Hotel Silberstein in late Oct. The room, the location and the hotel itself were all grand but paled in comparison to the efficiency and helpfulness of the staff. I'm sure that without Jorge our bags would still be in limbo. Thanks to all for a great stay.

Was this review helpful? Yes 3
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2013

Very lovely hotel in the arts district, the staff at the hotel really took care of us and made us breakfast. Loved the extra touches such as fresh juice and chocolate. Also Cat and Jan really helped us in booking our stay and coordinating a tour for us. Thank you everyone at City Art Hotel Silberstein!

Was this review helpful? Yes 1
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Additional Information about City Art Hotel Silberstein

Address: Wilson E5-29 y Juan Leon Mera, Quito 593, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$
Hotel Class:4 star — City Art Hotel Silberstein 4*
Number of rooms: 10
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Hotel Style:
#12 Luxury Hotel in Quito
#19 Romantic Hotel in Quito

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