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All 106 Quito hotels

City Art Hotel Silberstein

4.0 of 5 Hotel   |   Wilson E5-29 y Juan Leon Mera, Quito 593, Ecuador
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City Art Hotel Silberstein
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Ranked #30 of 106 Hotels in Quito
A recent review
3 of 5 stars reviewed 1 week ago
AB2007 London, England
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38 reviews from our community

Traveler rating
    26
    10
    1
    1
    0
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4
16
7
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, England
Contributor
20 reviews 20 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here at the Silberstein for three nights in September on a work trip. I normally try and stay away from chain hotels for work so opted for the Silberstein, which looked very pleasant from photos on the web. However, rather than being a "boutique" hotel, it is more a relatively simple B&B. Service was ok - nothing special -... More

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Hamilton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 12, 2014

We were picked up at the airport and when we reached the hotel we were offered a glass of tree tomato juice which was exotic and delicious. The manager and his spouse were very helpful in directing us to places to visit in the neighbourhood. The administration has a very good command of English. Our hosts, the manager and his... More

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San Vito, Costa Rica
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 9, 2014

My husband I and really enjoyed The City Art Hotel Silberstein, an old home turned into an elegant and interesting cultural experience. The hotel personnel were exceeding gracious and helpful, especially when we wanted to do an excursion to Otovalo, and they arranged a driver for us for the day and made lunch reservations for us at the wonderful Hacienda... More

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ANDRES T, Director Comercial at City Art Hotel Silberstein, responded to this review

Thank you for choosing us, we are happy to serve you in the future, you do not hesitate to ask our daily tours . More

Flat Rock, North Carolina
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 6, 2014

Of course, we thought our room (#2) was lovely, too, but the staff catered to our every need--even repairing one of my shoes after a day of walking the city. The location is excellent--near a lot of good restaurants. But what overwhelmed me and my husband was the courtesy and attention given by the staff. Would definitely return!

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Eddy N, Gerente at City Art Hotel Silberstein, responded to this review

Dear Customer nice to greet thank you very much for your comments we really feel happy that your stay in the City Art Hotel Silberstein found met their expectations, and we hope to welcome you to your visit in a new Truck best regards More

Hong Kong, China
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed May 4, 2014

Silberstein is an aesthete's dream. It's a beautiful former private house, with enormous rooms featuring four poster beds, genuine antique furniture and en suite bathrooms. Breakfast is taken in the light and airy but covered rooftop terrace. Although the staff are friendly and helpful, don't come here expecting room service or concierge tips, massages or fitness facilities. But those would... More

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Eddy N, Gerente at City Art Hotel Silberstein, responded to this review

Dear Customer Infinitely appreciate your comments, for us it was a pleasure to have you enjoyed your stay at the City Art Hotel Silberstein, hopefully soon we can visit again stay tuned best regards More

Seattle, Washington
Top Contributor
61 reviews 61 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed April 11, 2014

Not sure if the other trip advisors were in a different hotel or not but I would definitely not recommend staying here. The staff does not speak any English which made it very difficult since they said they did not understand my Spanish. Natalie was lovely. The room was nice and big (room 2) with a single canopy bed and... More

Was this review helpful? Yes 2
Santa Fe, New Mexico
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2014

We selected Hotel Silberstein because of the Trip Advisor reviews and we were not disappointed. In the heart of La Mariscal, it was beautiful, comfortable and secure with an excellent staff. Eddy and Jesse (sp?) were exceptional in all areas as were the rest of the staff. Our stay from Christmas through New Years was without incident. Only downside for... More

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2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 3, 2013 via mobile

My wife and I spent 3 nights at Hotel Silberstein in late Oct. The room, the location and the hotel itself were all grand but paled in comparison to the efficiency and helpfulness of the staff. I'm sure that without Jorge our bags would still be in limbo. Thanks to all for a great stay.

Was this review helpful? Yes 3
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2013

Very lovely hotel in the arts district, the staff at the hotel really took care of us and made us breakfast. Loved the extra touches such as fresh juice and chocolate. Also Cat and Jan really helped us in booking our stay and coordinating a tour for us. Thank you everyone at City Art Hotel Silberstein!

Was this review helpful? Yes 1
Southern Pines, North Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 18, 2013

My family and I stayed at the City Art Hotel in Quito 3 times during this trip and had a wonderful stay. The room we stayed in was very well appointed and comfortable with two queen beds. The turn down service was great and the hot water bottles under the covers were a great touch. The highlight of our stay... More

Was this review helpful? Yes 3
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Additional Information about City Art Hotel Silberstein

Address: Wilson E5-29 y Juan Leon Mera, Quito 593, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$
Hotel Class:4 star — City Art Hotel Silberstein 4*
Number of rooms: 10
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