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The Secret Garden Cotopaxi

Via Pedregal, Quito E460, Ecuador
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The Secret Garden Cotopaxi
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The Secret Garden Cotopaxi
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101 reviews from our community

Traveler rating
    68
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    10
    5
    5
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5
40
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Quito, Ecuador
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

Beautiful location, warm and friendly environment, extremely helpful and personable staff and volunteers! The property is incredible...beautiful waterfall and paramo hikes from the lodge, in addition to day trips to Cotopaxi, Pasachoa, etc. At first I thought the prices sounded higher than what I'm used to, but they include 3 good meals, and many extras (coffee, cake, etc..). And a... More 

Was this review helpful? Yes
North Pole, Alaska
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The Secret Garden Cotopaxi has an extremely good marketing plan. Unfortunately, it does not live up to our personal expectation. During the New Year holiday the owners were obviously after quantity rather quality. In my opinion it was booked way passed capacity with little room for eating, showering and toilets. During eating times we had up to 52 people and... More 

Was this review helpful? Yes 3
thesecretgarden2014, Owner at The Secret Garden Cotopaxi, responded to this review

Whoa !!!! Sorry to hear that you didn’t enjoy your stay, but we certainly need to clear up a few points here… Approx 91% of our guests rate The Secret Garden Cotopaxi as the best place they stayed in Ecuador, and more than 70% extend their stay. Thank you for saying we have “an extremely good marketing plan”, but we... More 

Frankfurt, Germany
Contributor
17 reviews 17 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay here a lot. The hostal and its garden is in a good shape. The atmosphere is relaxing and the view of Cotopaxi amazing. The price is on the higher side but is including all meals. The hostel is offering tours to Cotopaxi NP and guided hikes to surrounding mountains.

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The facilities are great, the owners have put a lot of effort into creating a beautiful little haven away from the world. I loved the cute playhouse!!! Such a cute way to spend the night. The food was absolutely amazing!!!! The paid staff are unbelievably helpful, kind and knowledgeable!! My only complaint is about the volunteer staff...... Way to lazy,... More 

Was this review helpful? Yes
thesecretgarden2014, Owner at The Secret Garden Cotopaxi, responded to this review

Thank you for your kind comments – it is always a pleasure to hear that our effort is so much appreciated. “Absolutely amazing” food – thank you – that is how most guests describe our food. I’ll pass on your kind comments regarding our local staff – they obviously appreciate the recoginition. And finally, sorry to hear about some personal... More 

2 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

beautiful hostel set in a wonderful place with -if not covered in clouds- an amazing view on Cotopaxi. we were perfectly fine with our double bed in that big dorm, bathrooms, very hot showers, the jacuzzi, fireplaces in every room and the salon. not so good were -in my opinion- the dogs on the couches, not only taking the place... More 

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thesecretgarden2014, Owner at The Secret Garden Cotopaxi, responded to this review

We agree – the sofas are for people, not dogs. Most guests like to invite our dachshund and miniature dachshund on to the sofas – they don’t take up a lot of space when snuggling on someones lap. “Milo” is a dalmation, but a very obedient one – he will leave the sofa when asked, but many guests also invite... More 

Smithers, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 7, 2014

Everything about this place was amazing (except the bicycles!!). The food, the staff, the surroundings, the hikes, the dogs, the jacuzzi, the people you meet there, the lack of internet, I could go on and on.

Was this review helpful? Yes
thesecretgarden2014, Owner at The Secret Garden Cotopaxi, responded to this review

Thanks very much – we’re glad to hear that you enjoyed The Secret Garden as much as most peole do. More 

Saskatoon, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 3, 2014

The following is not indicative of the experience of most guests. Pros at the bottom. Abstract: I was asked to leave Secret Garden Cotopaxi three days after my tent was broken into because I raised too much suspicion by informing guests of thefts on two consecutive nights. I stayed at Secret Garden Cotopaxi from Nov. 29 to Dec. 2, 2014.... More 

Was this review helpful? Yes 1
thesecretgarden2014, Owner at The Secret Garden Cotopaxi, responded to this review

Our guests, staff and volunteers all felt very uncomfortable having this guest staying at the hostel. No-one believed his stories about his tent being broken into – it seemed highly unlikely that a “thief” would ignore his camera, ipod and wallet, and simply steal a shirt. The behavior of this guest was both very unusual and suspicious. The following day... More 

Woerden, The Netherlands
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 11, 2014

great hostel with friendly (English speaking!) staff and a very charming athmosphere! I would recommend you to go for the "double room" accomodation! The "Playhouse" is very small and is only a little cheaper than the double rooms! Additionally the double rooms are actually a small appartment where they make fire for you every evening- so it's very comfy and... More 

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thesecretgarden2014, Owner at The Secret Garden Cotopaxi, responded to this review

Thanks very much - we're glad to hear that you loved everything as much as most people do. And thanks for passing on those comments to other travellers - we agree with you that the Private Cabañas are worth paying just a few dollars extra per night. The Tent cabins and Playhouse are more basic but they still have a... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 6, 2014

Whow, what a place. Needs to be experienced, defiantly more than 5 stars. Picture perfect location in the valley of volcanos, you wake up to a view of Cotopaxi as the sky is clear in the morning, free guided magical walks to the waterfall, more gruel some but thoroughly enjoyable guided climbs of your choice of volcano, our own fire... More 

Was this review helpful? Yes
thesecretgarden2014, Owner at The Secret Garden Cotopaxi, responded to this review

Thanks very much for your kind words. I have passed on your comments to Vanessa, Alejo and all the team - it's the positive vibe created by all our happy guests that helps to make The Secret Garden such a special place. Enjoy the rest of your travels, we look forward to seeing you back. More 

Amsterdam, The Netherlands
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 6, 2014

We stayed 2 nights in a cabin (without electricity). The location is absolutely amazing! In the morning we woke up with the beautifull Cotopaxi vulcan at the horizon. To be honest we must say that there are some cons: Private cabins do not have electricity so candlelight is the only option. Don't expect luxery because the cabins are small and... More 

Was this review helpful? Yes
thesecretgarden2014, Owner at The Secret Garden Cotopaxi, responded to this review

Our Private Cabañas are approx 30m2 (300 ft2) and all contain at least a double bed, private bathroom, sunken bathtub, wood stove/fireplace and other furniture. This is the first time we've heard our cabins described as "small and very basic", but we'd welcome suggestions on how they could be improved. Most guests love our various pasta dishes and absolutely rave... More 

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Additional Information about The Secret Garden Cotopaxi

Address: Via Pedregal, Quito E460, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $
Number of rooms: 12
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