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Casa San Marcos

3.5 of 5 Junin E1-36 y Montufar, Quito, Ecuador
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Certificate of Excellence 2014
Casa San Marcos
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Casa San Marcos
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161 reviews from our community

Traveler rating
    129
    22
    4
    2
    4
See reviews for
41
80
9
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney
Top Contributor
65 reviews 65 reviews
50 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If it wasn't for the room I would give it 5 stars. The room I had was up in the roof with access via a very narrow and potentially dangerous staircase. To get to the bathroom you had to duck under an A frame beam that is part of the roof structure. I managed to hit my head three times... More

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Auckland, New Zealand
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed two nights in this beautiful "home". Check- in was pleasant and welcoming. Payment was required at check-in, then given a brief tour of the hotel with its lovely period furnishings and shown a wonderful view of La Virgin del Panecillo. Our top priority was to get the laundry done after a week in the Amazon rainforest, and in... More

Was this review helpful? Yes 1
HOTELSANMARCOS, Director General at Casa San Marcos, responded to this review

Dear Guest: I would like to thank you for your visit at Casa San Marcos Hotel . It was truly a pleasure to serve you. Thanks for your feed back , we are making the respective improvements and changes to delight guests and make them feel at home, about the water pressure issue we have resolved immediately this situations are... More

Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2014

Stayed 6 nights at this beautiful Hotel. The View of the city (day and night) is out of this world. The Hotel is nearby various city attractions like museums, restaurants and tour services. Staying is this Hotel feels like staying in a Mansion in colonial times. The artwork and antiques are very unique. The Hotel staff is very cordial and... More

Was this review helpful? Yes 2
HOTELSANMARCOS, Director General at Casa San Marcos, responded to this review

Dear Galo: I would like to thank you for your visit at Casa San Marcos Hotel . It was truly a pleasure to serve you. I hope that the accommodations and service were to your liking, as complete satisfaction is our goal at Casa San Marcos Hotel. Best Regards, Juan Francisco Alvarez More

Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 13, 2014

I stayed 5 nights at this wonderful hotel the staff and owner were fantastic. The hotel is full of wonderful paintings and antiques that give it a old world charm. I would highly recommend staying at Casa San Marcos.

Was this review helpful? Yes 2
HOTELSANMARCOS, Director General at Casa San Marcos, responded to this review

Dear Mary: I would like to thank you for your visit at Casa San Marcos Hotel . It was truly a pleasure to serve you. I hope that the accommodations and service were to your liking, as complete satisfaction is our goal at Casa San Marcos Hotel. Best Regards, Juan Francisco Alvarez More

Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2014

Elegant, convenient, relaxing, centrally located, friendly, enjoyable, are few of the attributes to this wonderful retreat. The staff is excellent and well trained to satisfy your needs and guide you to a superb experience in this marvelous jewel of location, I truly felt at home even though I am not accustomed to sleep or recreate the Night at the Museum... More

Was this review helpful? Yes 2
HOTELSANMARCOS, Director General at Casa San Marcos, responded to this review

Dear Freddie on behalf of all the staff, we wanted to thank you for choosing us during your journey in Quito, it was a pleasure to have you here, your feed back its important for us, so we can improve our service. Remember that Casa San Marcos its always your home away home, thanks for your loyalty and preference. Best... More

Senior Contributor
30 reviews 30 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 29, 2014

Nestled in theHistoric part of Quito. It was a safe and easy walk to all the sites. Quiet and stunning hotel. Felt like I was staying in a museum. Free breakfast set in a beautiful courtyard. Staff was friendly and helpful. Most spoke decent English. I loved Casa San Marcos.

Was this review helpful? Yes 3
HOTELSANMARCOS, Gerente at Casa San Marcos, responded to this review

Dear David: Thank your very much for choosing Casa San Marcos during your stay in Quito, it was a pleasure to have you here. We always value our clients opinion. Best Regards Juan Francisco Alvarez Hotel Manager More

Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 21, 2014

We stayed for 2 nights in July and I can't speak highly enough about Casa San Marcos itself and the staff and owner who made us feel so welcome in their home. This restored mansion is oozing with character and original antiques having been carefully and lovingly restored by the current owner. We were in Quito as part of a... More

Was this review helpful? Yes 2
HOTELSANMARCOS, Director de Relaciones Públicas at Casa San Marcos, responded to this review

Dear Clients: For us was a real delight to have you art and photograph lovers. We enjoyed so much talking to you, as you are such knowleageable and "viajeros del mundo", we were impressed that eventhough you are so young you already have travelled around the world and live in such interest place. We felt proud that you enjoy our... More

London, Canada
Top Contributor
51 reviews 51 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed August 20, 2014

We were expecting to arrive at Casa San Marcos just before midnight after a full travel day from Canada. We had communicated this to the hotel well before we left and they had arranged for a taxi driver to pick us up from the airport. While we were in transit (from Canada), we received an email that they had overbooked... More

Was this review helpful? Yes
HOTELSANMARCOS, Director de Relaciones con Clientes at Casa San Marcos, responded to this review

Dear Mrs. It seems to me that you are mistaken, on January we didnot have no overbooking, and furthermore we have not have any communication with you. If you had any reservation, we immediately give you a welcome and require your credit card data so that we can confirm the reservation. On our archives, we do not have no communication... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

Hotel located in the center of Quito, just a few blocks of Plaza Grande. It´s a unique experience. Very nice and ancient Hotel, with incredible furnitures, with an art gallery and antiquary. The rooms are old and very good and the people is kind and helpfull

Was this review helpful? Yes 1
HOTELSANMARCOS, Director de Relaciones Públicas at Casa San Marcos, responded to this review

Dear client: for us was delightful to count with your visit. We do try to serve the best that we can, and it is a continue challenge to continue making our service excellent. Reviews as yours, make us wish to continue working hard. Thank you for your kindness and we do hope to have you with us on another occassion.... More

Calgary, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 30, 2014

We were two families with youngish children and my father spending two nights in Quito before moving on to Mindo and then Galapagos. If one can afford it, Casa San Marcos was absolutely wonderful in every way. Since we only had one full day in Quito, we wanted somewhere comfortable to stay in the old town to appreciate the architecture... More

Was this review helpful? Yes 2
HOTELSANMARCOS, Director de Relaciones Públicas at Casa San Marcos, responded to this review

Dear Client: We are very thankful of your review over Casa San Marcos; Thank you also for the beautiful mail you sent to us, we are very grateful. We are thrilled to find out that you were satisfied with all the help the personnel gave you. They were quite happy to know that finally you got your luggage and that... More

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Additional Information about Casa San Marcos

Address: Junin E1-36 y Montufar, Quito, Ecuador
Phone Number:
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Casa San Marcos 3.5*
Number of rooms: 6
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Also Known As:
Casa San Marcos Hotel Quito

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