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Casa San Marcos

Certificate of Excellence
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Junin E1-36 y Montufar, Quito, Ecuador
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Casa San Marcos
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Casa San Marcos
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171 reviews from our community

Traveler rating
    137
    23
    5
    2
    4
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42
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Montreal
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 3 nights at this hotel in Quito a week ago. We were travelling as a family (my husband, myself and our 3 teenage daughters). It is hard to imagine what you will walk into from the Front door, located in a tiny street, in a very anonymous manner. As soon as you walk in, you fell the magic!... More 

Was this review helpful? Yes 1
HOTELSANMARCOS, Director de Recepción at Casa San Marcos, responded to this review

Thank you very much for your nice review. We are glad to know that you enjoyed your stay with us. Your kids are adorable, we are pleased that we meet their tastes and that all have a good memory of our house. Kindly recommend us to your family and friends. For us will be a great pleasure to serve them.... More 

Darien, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

After staying at three other very noisy places in Quito, thankfully I got a room here. The staff spoke english and were very friendly. My room was over the top! The furniture was extra ordinary and the bed was super comfy. The bathroom was tastefully modern with great hot water. The only thing I missed is a mini refrigerator. I... More 

Was this review helpful? Yes
HOTELSANMARCOS, Director de Recepción at Casa San Marcos, responded to this review

Thanks so much for your excellent review. We try very hard to reach excellency. But a good part also have to do with the client, as we try to pleased them. You were quite interested in art, and antiques, and have a good knowledge of it. Our city is such a treasure and we exult when you admire it and... More 

Saint Louis, Missouri
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 2, 2015

We spent a couple of nights at this hotel. We got there really late (midnight) on our first night and were too tired. Yet, as we walked from the entrance to the point we climbed to our room, we knew this was a different type of a place. It felt quite artsy. we got to our room and it was... More 

Was this review helpful? Yes
HOTELSANMARCOS, Director de Recepción at Casa San Marcos, responded to this review

Thank you very much for your kind review. It was a pleasure to serve you. You were so gracious. All personnel were quite thrilled and were quite happy to have you with us. We do hope that someday you will return. We appreciate it so much, your good taste and knowledge of art. More 

Edmonton, Alberta, Canada
Top Contributor
62 reviews 62 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 8, 2015

Casa San Marcos is a restored mansion that is still owned and managed by an original family member. It is perfectly located in the Old Town of Quito in a very safe area. The Casa has wonderful sitting areas and a significant art gallery as part of the building. Each room is full of historic paintings and antiques. There were... More 

Was this review helpful? Yes 1
HOTELSANMARCOS, Director de Recepción at Casa San Marcos, responded to this review

Thank you so much for your nice review of Casa San Marcos. Your opinion helps us to improve and to become number one on small hotels. We are thrilled that you have enjoyed our environment and art. We certainly do hope to have the opportunity of serving you again. Kindly let know your friends that you were happy on your... More 

San Francisco Bay Area
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 4, 2015

I like the title of the previous reviewer, our one night stay at Casa San Marcos felt like a night in a museum - what an amazing small hotel! The art work, decorations and furniture were exquisite, going from room to room felt like visiting a museum. Service was excellent and very friendly. We arrived with much delay around 1:30... More 

Was this review helpful? Yes
HOTELSANMARCOS, Director de Recepción at Casa San Marcos, responded to this review

Dear Client: We feel quite privileged to have helped you on your short stay at the Casa San Marcos. We hope you come back for a longer stay. We would have been quite happy to show you more of our wonderful city and their treausures. Kindly recommend us to your family and friends. For us will be a great pleasure... More 

Newbury, United Kingdom
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 15, 2014

Casa San Marcos, Quito Night in a Museum Stayed here for the first 3 nights of a trip to Ecuador and The Galapagos. It was a splendid place to stay and was convenient for reaching most of the old city. Almost everything we wanted to see was in easy walking distance. This included “Changing of the Guard” in Independence Square... More 

Was this review helpful? Yes 2
HOTELSANMARCOS, Director de Recepción at Casa San Marcos, responded to this review

Thank you very much for your kind review. Thanks for approving the service, the cleanissly and the environment. Thank you also for your review on the food. On the breakast matter we are sorry that you were not satisfied. Actually we state that we serve American Breakfast, which includes, cereal, yougurt, juice, fruit, eggs and coffee, chocolate or tea. The... More 

Kitchener, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2014

We stayed at the Casa San Marcos twice during our recent tour of Ecuador. Such a warm welcome, amazing staff - very helpful with sights to see, places to eat, arranging drivers etc. The property is full of art work and gorgeous furniture. Apparently everything is for sale - discrete little price tags on the pieces. Also quite secure -... More 

Was this review helpful? Yes
HOTELSANMARCOS, Director de Recepción at Casa San Marcos, responded to this review

Thank you very much for your kind review, we were quite thrilled to have you with us. Such warm and nice clients, It was a real pleasure to serve you. We enjoyed having you twice and were so glad that you consider the hotel your home, as that is exactly what we hope our clients feel themselves are the owners... More 

London, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 12, 2014

We loved this place, first the location, on a small hidden gem of a street in the old town. There were 3 museums on the same block, the views of the Virgin and the artwork at the hotel's galleria all enhance the experience. We met the owner Mayra, a true character and knows how to take care of guests. We... More 

Was this review helpful? Yes 1
HOTELSANMARCOS, Director de Recepción at Casa San Marcos, responded to this review

´Thanks so much for your great review. For us was a real pleasure to serve you, as you are such a graceful and great "amantes de arte" It was quite impressive the knowledge you have of many of the subjects we were lucky to hear from you, also we enjoyed how much you had travelled. We have to thank you... More 

Sydney
Top Contributor
78 reviews 78 reviews
56 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 20, 2014

If it wasn't for the room I would give it 5 stars. The room I had was up in the roof with access via a very narrow and potentially dangerous staircase. To get to the bathroom you had to duck under an A frame beam that is part of the roof structure. I managed to hit my head three times... More 

Was this review helpful? Yes
HOTELSANMARCOS, Director de Recepción at Casa San Marcos, responded to this review

Thank you very much for your review, we are taking in account everything that our clients tells us and we try to make the best for the next clients that come. We want to serve you as you deserve, as royal people should be treated. We wish you the best on this holidays and a Happy New Year, Best wishes,... More 

Auckland, New Zealand
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 30, 2014

We stayed two nights in this beautiful "home". Check- in was pleasant and welcoming. Payment was required at check-in, then given a brief tour of the hotel with its lovely period furnishings and shown a wonderful view of La Virgin del Panecillo. Our top priority was to get the laundry done after a week in the Amazon rainforest, and in... More 

Was this review helpful? Yes 1
HOTELSANMARCOS, Director General at Casa San Marcos, responded to this review

Dear Guest: I would like to thank you for your visit at Casa San Marcos Hotel . It was truly a pleasure to serve you. Thanks for your feed back , we are making the respective improvements and changes to delight guests and make them feel at home, about the water pressure issue we have resolved immediately this situations are... More 

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