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All 106 Quito hotels

Holiday Inn Express Quito

3.5 of 5 Hotel   |   Avenida Orellana E6-54 | y Calle Reina Victoria, Quito, Ecuador
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Ranked #19 of 106 Hotels in Quito
A recent review
5 of 5 stars Reviewed February 27, 2014
Tommysmimi Ormond Beach, Florida
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171 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Quito
See the most recent reviews
Ormond Beach, Florida
Top Contributor
128 reviews 128 reviews
20 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed February 27, 2014

First this hotel is expensive, even by U.S. standards. However the staff are the best anywhere. Everyone is so polite and helpful. They go above and beyond to make your stay the best. To all the front desk staff, the service staff and to Vinicio, you make us feel so welcome. The rooms are always clean, after a few days... More

Was this review helpful? Yes 1
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thanks for share your experience. As you mentioned, our staff always make their best effort for our guest. I am going to transmit your comment to them. Have a great day Best Regards, Lorena Suarez More

mexico
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 18, 2014

This is a good hotel a Little expensive for HIE, but has great location near city center and shopping malls. The breakfast is good with an excellent fresh orange juice machine, you can also print your boarding pass as usual, will stay here again

Was this review helpful? Yes
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thanks for your kind words. Is glad to know that you have a great stay with us. Have a great day Best Regards Lorena Suárez More

In-Town Atlanta
Top Contributor
51 reviews 51 reviews
47 hotel reviews
195 helpful votes 195 helpful votes
1 of 5 stars Reviewed December 12, 2013

This is a nice hotel, but the experience was marred by us being overbilled for rooms, followed by poor customer service when my husband tried to resolve the matter. First, let me say that the showers are great and the rooms modern. It was a bit pricey, but we wanted a no-hassle situation as we were visiting the cloud forest... More

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HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, We regret that your stay was not what you expected. Regarding your comments I would like to comment the following: In both reservations you carried 2 people , at check in we explained that the reservation was made for two people and not for 4 people, for helping we allowed 4 people in the same room with a... More

Lima, Peru
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 11, 2013

It was a nice stay, very easy check-in (even though I arrived at 1 am). The hotel room has everything you need, the only problem was the outside noise. There was 1 or 2 dogs barking until midnight. The breakfast was fine and the staff very friendly.

Was this review helpful? Yes
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dea Guest, Thanks for your time. You are right, we have the situation of noise. We went to local authorities so they can help us to solve the problem of the dogs. I hope this could be solved soon. Have a great day. Best Regards, Lorena Suárez More

Salt Lake City, Utah
Contributor
17 reviews 17 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 26, 2013

From the front desk check in til when it was time to check out-everything was smooth and friendly. Thanks for arranging transportation. The food was delicious and the coffee was the best I've ever tasted. The hotel, lobby, and rooms are updated and impressive. The free wifi and the views from the gorgeous fitness room was perfect. Thanks for a... More

Was this review helpful? Yes
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Is really nice to receive your warm message. I appreciate your words and is nice to know that our service made your stay more comfortable. I am going to transfer your words to tne entire staff. Have a great day. Best Regards Lorena Suárez More

Los Angeles, CA
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 21, 2013

My bandmates and I stayed here last week while on a trip/tour while we gave music masterclasses at a University. The hotel staff were courteous and lovely, my room was spotless, and had all the amenities I needed to make my stay comfortable. Bottled water, comfortable bed, safe in the closet. The place was a delight!

Was this review helpful? Yes
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thanks for take few minutes to write this lovely message. I appreciate your kind words, is nice to receive your notes. This only compromise our staff each day to improve our service and give our best effort for our guests. Have a great day Best Regards Lorena Suárez More

cocoa fl
Top Contributor
76 reviews 76 reviews
19 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed October 5, 2013

We were shuttled to the HI Express after our LAN flight out of Quito was "reprogrammed"...We arrived at 5:45 AM after a long delay at the airport and the long bus ride back to town. Although they had not been forewarned, the staff treated us so nicely...accommodated about 30 of us in a timely fashion. The rooms are clean, well... More

Was this review helpful? Yes
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, We always tried to give the best service. I appreciate your kind words, is nice to see that our service helps you during your stay. Today is a cloudy day, but your comment make our day shine. Best Regards, Lorena Suarez More

usersav
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2013

Michelle the front desk manager was so helpful with my booking, a delight. She helped me so much and is an asset to the holiday Inn Melisa is also really professional and pleasant The room is spacious I am here with my son. The free wifi and free breakfast a bonus . I really can't recommend this Hotel more the... More

Was this review helpful? Yes
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Is nice to see that our staff help you during your stay. We are very glad to know that you will come back soon, I am sure that your stay in Galapagos will be wonderfull, is a magic place. We work every day for our gue Have a great day. Best Regards Lorena Suárez More

Bend, OR
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 6, 2013

Quick and efficient check-in, good-sized room, big and modern bathroom with awesome shower, everything incredibly clean, and the most amazing view from the roof-top gym/exercise area. I would highly recommend this hotel to anyone going to Quito, and wanting a clean, quiet, nice place to stay.

Was this review helpful? Yes
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thanks a lot for your kind words, your comment makes sense of our work. Is nice to know that you like your stay. Have a great day Best Regards Lorena Suárez More

Sandefjord, Norway
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 2, 2013

This hotel was a very good decision for our stay two weeks stay in Quito (due to a business trip). it´s location makes very easy to get to anywhere in the city at anytime. The breakfast is OK (it could improve) but you can imagine after two weeks everyone gets a little tired of the same food. The important is... More

Was this review helpful? Yes
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thanks a lot for your comments. Your words help us to improve our service each day. We are going to share your note to the staff. Best Regards Lorena Suárez More

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Additional Information about Holiday Inn Express Quito

Address: Avenida Orellana E6-54 | y Calle Reina Victoria, Quito, Ecuador
Phone Number:
Location: Ecuador > Pichincha Province > Quito
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Express Quito 3.5*
Number of rooms: 141
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Also Known As:
Holiday Inn Express Quito Hotel Quito

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