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Holiday Inn Express Quito

Travelers' Choice award winner
3.5 of 5
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Avenida Orellana E6-54 | y Calle Reina Victoria, Quito, Ecuador
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Holiday Inn Express Quito
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Ranked #20 of 109 Hotels in Quito
A recent review
5 of 5 stars reviewed 3 weeks ago
Hop2It2day Ohio
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216 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ohio
Top Contributor
83 reviews 83 reviews
13 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Holiday Inn Express in Quito Ecuador For business. The hotel was very nice and located in a great area for experiencing Quito nightlife and cuisine. The staff was very accommodating, and as an IHG member, was treated very well, including an upgraded room. Will definitely stay here again when visiting Quito on business!

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HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review
Google Translation

Apreciado Huésped: Agradecemos su el tiempo que se ha tomado en hacernos llegar sus comentarios con respecto a su estadía... More 

Kolkata (Calcutta), India
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in this hotel for 1 day . This hotel is in good location . Its almost in center of the city. Hotel service also very good . Rooms are Ok . reception service pretty fast . I will be staying in this hotel again .

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HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thank you for taking the time to let us know your valuable comments regarding your stay at Holiday Inn Express Quito regarding our location and service. It is our team commitment to reach your lodging service expectations providing you our personalized service and hospitality. We are confident to host you back at our hotel. Sincerely yours, Patricia Ferrin More 

Manchester, New Hampshire
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed April 20, 2015

I went to Quito to visit a friend. The plan was to stay with him at his apartment. It just so happened to be the same week his landlord decided to replace the water pipes. I checked in basically to use the shower and bathroom. I ended up spending the night because I was so comfortable there. The shower is... More 

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HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear guest, Thank you for taking the time to let us know your valuable comments regarding you amazing experience at Holiday Inn Express Quito. We are glad to reach your service expectation during your stay, and it is always our staff commitment to do the best effort in order our guests have memorable lodging experience. We are confident hosting you... More 

Texas City
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 12, 2015

The Holiday Inn Express Quito is conveniently located, although right in the city, the rooms are quiet and have great views on either side. The higher the better the view. The hotel is new and very solid and well built. Staff is friendly and enthusiastic and do an excellent job. Breakfast is very good. Recommendable hotel!

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HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thank you for taking the time to let us know your valuable comments regarding your recent stay at Holiday Inn Express Quito. It is our team commitment to reach guests´ service expectations and we hope to host you back son and have the opportunity to serve you with our personalized service. Sincerely yours, Patricia Ferrin Marketing and Sales... More 

Bogota, Colombia
Top Contributor
59 reviews 59 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed April 4, 2015

We were there as a group of 15 people from the same event and we asked to do the check out the night before because 6 or 7 of us were leaving at 5am and did not want to spend sleeping hours dping the check in. I really don't understand why this was so inconvenient for the staff at the... More 

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HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thank you for taking the time to let us know your valuable comments regarding your stay at our hotel. We deeply regret that your experience during the check-out time did not cover your service expectations. We had already taken corrective actions with our staff as soon as we realized lack of proactive attitude of our front office employees.... More 

West Bloomfield, Michigan
1 review
5 of 5 stars Reviewed March 7, 2015

The staff were outstanding! Very accommodating to any need from obtaining a taxi, to providing information for a tour, spoke perfect English. Great location-> next to great restaurants. Very safe! The breakfast was very good!

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Qitex, Front Office Manager at Holiday Inn Express Quito, responded to this review

Dear Guest, Thank you very much for your comments. We are very pleased that our staff has helped you with all your requirements. Best regards, Michelle Votruba More 

San Francisco, California
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 25, 2015

I stayed here for two nights upon arrival in Quito from the U.S. they had a guard out front 24/7, and a front desk person was waiting for me when I arrived around 1am from the airport. Rooms are modern, clean, and large. No real view, and the neighborhood was pretty deserted (it was the Sunday before Carnival, and many... More 

Was this review helpful? Yes 1
Qitex, Front Office Manager at Holiday Inn Express Quito, responded to this review

Dear Guest, Thank you for taking the time to convey your comments. We are glad that you enjoyed your stay at our Hotel. Best regards, Michelle Votruba More 

Top Contributor
68 reviews 68 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 3, 2015

This hotel has high standards for cleanliness. As an Express property, the in-hotel dining options are quite limited. However, the hotel has relationships with nearby dining properties and also is situated in a location with a very large number of eating establishments within walking distance. For those who are into that sort of thing, these include American fast-food options; indeed,... More 

Was this review helpful? Yes 1
Qitex, Front Office Manager at Holiday Inn Express Quito, responded to this review

Dear Guest, Thank you for taking the time to convey your comments regarding your recent experience with us. It is very pleasing to know that you liked our building and our services. Best regards, Michelle Votruba More 

Santa Ana, El Salvador
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 20, 2015

Very good location in the city, comfortable rooms and really quite. If you're visiting the city for business, this is a very good choice for you. It's close to most important business centers. It's also surrounded by several dinning places, from fancy restaurants (right next to the hotel entrance) to very local ones with good food. Because we stayed for... More 

Was this review helpful? Yes 2
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, good morning Thanks a lot for share your experience with us. Is really nice to know that our facilities helped you to enjoy the stay. We hope during your next trip we could welcome you again at the hotel Have a great day Best Regards, Lorena Suárez More 

Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 17, 2015

good hotel, I stayed there for two weeks and enjoyed the stay, I faced to problems, one is that the breakfast doesn't change, for two weeks it was boring. and there's no Minibar in the room, meaning if you need to buy things from supermarket to keep fresh, you don't have an option. another bad thing was that the laundry... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Quito, responded to this review

Dear Amir E, Thank you for taking the time to convey your comments regarding your recent experience with us. It is very pleasing to know that you liked our location. On the other hand, I am truly sorry to hear that the breakfast served during your travel did not live up to your expectations. Your comments are being shared with... More 

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