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Holiday Inn Express Quito

Travelers' Choice award winner
3.5 of 5
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Avenida Orellana E6-54 | y Calle Reina Victoria, Quito, Ecuador
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Holiday Inn Express Quito
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Ranked #20 of 107 Hotels in Quito
A recent review
4 of 5 stars reviewed 2 weeks ago
JST_Chile Atlanta, Georgia
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238 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would like to say that this hotel was a total surprise as we did not expect the quality and the services that they have here. The place is nice, the rooms are very comfortable, the views are nice, and the location is excellent in terms of connectivity. Quality price relation is pretty good. I strongly recommend this place. I... More 

Was this review helpful? Yes
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, We are glad that our quality service, facilities, connectivity and location have achieved your lodging expectations. Regarding your recommendation about medical assistance and information we have a procedure to follow up, therefore we are taking corresponding actions in order to reinforce it to our staff. We are confident to host you and your wife back at Holiday Inn... More 

Sheffield, UK
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here last night and were delighted with the wheelchair access after a disaster the night before in Miami. Huge room with a twin/king bed. Lots of room to manoeuvre around. Bathroom very good, with a wheel in shower area and room to transfer on and off the toilet. Has an interconnecting room for any travel companions. For breakfast there's... More 

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HIEXQuito, General Manager at Holiday Inn Express Quito, responded to this review

Dear Guest, Thank you for taking the time to let us your comments about your stay at Holiday Inn Express Quito and that our special disabilities facilities have contributed that you have experienced a pleasant lodging with us. It is our staff commitment to do the best efforts in order to provide a personalized and excellence service. We look forward... More 

Crossville, Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Went a week for business, the rooms very clean, breakfast was include, the locations is in a very safe are. I recommend this place. You also have the option of rent taxi services from the hotel and add the cost to your room. very close to restaurants and the "zona rosa" if you what to go out for a drink... More 

Was this review helpful? Yes
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thank you for taking the time to let us know your valuable comments regarding your good stay at Holiday Inn Express Quito regarding our location and service. It is our team commitment to reach your lodging service expectations providing you our personalized attention and hospitality. We are confident to host you back at our hotel and have the... More 

Brisbane, Australia
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 4 nights here and could not fault the hotel or it's staff. Our room was large and very comfortable. Breakfast was certainly adequate and the abundance of tropical fresh fruit and juices was greatly appreciated. The reception staff were always willing to assist and went out of their way to help with any query we had. Staff right... More 

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HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thank you for taking the time to let us know your valuable comments regarding your stay at Holiday Inn Express Quito about your good experience with our staff sevice, location, accommodation rooms and facilities. We are glad to reach your service expectation since it is always our staff commitment to do the best effort in order our guests... More 

Toronto, Canada
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 28, 2015

We stayed here for a few days while in town for a wedding the hotel is in a very central location but because of that noise from the bars on a Friday or Saturday night can be heard in the rooms. The rooms are new, large and clean and the beds are very comfortable. It comes with all the amenities... More 

Was this review helpful? Yes
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thank you for taking the time to let us know your valuable comments regarding your stay at Holiday Inn Express Quito and about IHG rewards loyalty program. It is our team commitment to reach your lodging service expectations providing you our personalized service and hospitality. We are confident to host you back at our hotel in your next... More 

South America
Level Contributor
372 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
2 of 5 stars Reviewed June 24, 2015

I went there to see the hotel but it was not very clean, the people staff were not friendly specially the manager , the are better hotels around like swiss hotel or the marriott across the street I had been in many holidays inn before, and have better quality

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HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Gentleman, Thank you for your comments. It is always the hotel´s team interest to meet excellence service expectations, even though you were not a guest or a client of our hotel that allows you to experience it. Sincerely yours, Patricia Ferrín Sales and Marketing Manager More 

Adelphi, Maryland
1 review
5 of 5 stars Reviewed June 23, 2015

Excellent service at Holiday Inn Express Quito. Hotel staff speak English and were very helpful. The hotel is located in a safe neighbourhood. Breakfast is much better than many hotels. Will definitely stay here again. I would recommend it highly.

Was this review helpful? Yes
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thank you for taking the time to let us know your valuable comments regarding your stay at Holiday Inn Express Quito regarding our location, staff and services. It is our team commitment to reach your lodging service expectations providing you our personalized service and hospitality. We are confident to host you back at our hotel and have the... More 

Arlington, Virginia
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 5, 2015

We stayed here on award night on our way into Ecuador. This hotel is located in a safe neighborhood and is very clean. In addition, the complimentary breakfast is so much better than what is offered by most Holiday Inn Express hotels. I would highly recommend it, except when we arrived after our nearly 12 hour journey from the US,... More 

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HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thank you for taking the time to let us know your valuable comments regarding your stay at Holiday Inn Express Quito. We regret the inconvenience you experienced with the water provision that was caused by problems out of our direct control and that have already been solved. It is our team commitment to reach your lodging service expectations... More 

San Salvador, El Salvador
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 28, 2015

The hotel is normal, clean rooms, recently upgraded room. It is very close from a plaza full of restaurants and bars, so this makes the location really make up for everyhting else. Located on a main street which makes getting back to the hotel safe and easy.

Was this review helpful? Yes
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review
Google Translation

Estimado Huésped: Gracias por haberse tomado el tiempo de hacernos llegar sus comentarios en relación a su estadía y especialmente... More 

Ohio
Level Contributor
114 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 stars Reviewed May 3, 2015

I stayed at the Holiday Inn Express in Quito Ecuador For business. The hotel was very nice and located in a great area for experiencing Quito nightlife and cuisine. The staff was very accommodating, and as an IHG member, was treated very well, including an upgraded room. Will definitely stay here again when visiting Quito on business!

Was this review helpful? Yes
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review
Google Translation

Apreciado Huésped: Agradecemos su el tiempo que se ha tomado en hacernos llegar sus comentarios con respecto a su estadía... More 

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