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Hacienda Rumiloma

Travelers' Choice award winner
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Obispo de la Madrid S/N, Quito 3130, Ecuador
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124 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Santa Rosa Beach, Florida
1 review
5 of 5 stars Reviewed 1 week ago

What an amazing place. The view and tranquil setting will take your breath away but the service is what sets this place apart from a typical hotel in the city. The décor is so interesting that it takes several days to see it all. The rooms are spacious and very comfortable from the warm sheets and hot water bottles as... More 

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laree5, Owner at Hacienda Rumiloma, responded to this review

Thanks so much for the great review! We love knowing that our guests appreciate what we do. We have an amazing team working with us. It has always been our dream to stand out from the crowd with regards to service. I am thrilled to know that our efforts are paying off!!! Again, thanks so much for taking the time... More 

Saint Louis, Missouri
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 17, 2015

We stayed here to relax after our Galapagos cruise. Truly, one of the most unusual, but very pleasant and romantic stays, in our 40 years of world wide travels. Thank goodness for something different for a change. A budget accommodation it isn't. However, the cost is similar to a typical somewhat dull 4 Star Old Town hotel & worth every... More 

Was this review helpful? Yes 2
laree5, Owner at Hacienda Rumiloma, responded to this review

Thanks so much for the review and for pointing out the nit-picking of some former reviewers. Unfortunately for every 20 great reviews we get, the few negative ones seem to have an exponentially bad effect on our standings online. I appreciate your candor and focus on the positive. I am always happy for the chance to improve, but as you... More 

Houston, Texas, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 13, 2015

This is truly an exceptional hotel. We had a fantastic stay with excellent breakfasts and dinners. (Lunches were eaten in the city while exploring) They provided us with any and all assistance that we required including booking taxis and day trips. You will never feel more at home in such luxurious surroundings. Luis and Renada were absolute life savers when... More 

Was this review helpful? Yes 2
laree5, Owner at Hacienda Rumiloma, responded to this review

SO happy to hear that you enjoyed our little bit of paradise overlooking Quito. We pride ourselves on service and attention to detail and I am thrilled to hear that my team have been living up to our expectations and those of our guests. Thanks so much for taking the time to write!!! We look forward to welcoming you again... More 

Hitchin, United Kingdom
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 30, 2015 via mobile

i had heard good reports so decided to splash the cash and give it a try. We were not disappointed, from the log burner, hot water bottles, amazing decor, in our room, to the spectacular views, peacocks & llamas outside it. The service and food is all exceptional, it is at a price, but worth it!

Was this review helpful? Yes 3
Milwaukee, Wisconsin
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 29, 2015

This is a first-rate place to stay. The views of Quito are amazing, especially from the restaurant. The rooms are romantic, comfortable, and worth the price. The staff was friendly, attentive and helpful. No detail is overlooked, including coming in to stoke the wood burning stove. The llamas and peacocks roaming the property make this a unique experience. I would... More 

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Minneapolis, Minnesota
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed January 25, 2015

We stayed at Rumiloma 2 nights and overall were quite satisfied with our choice. The bottom line of Rumiloma is it is an excellent quiet upscale but somewhat rustic alternative to staying in the city. You will pay for this opportunity however. The hotel is a beautiful quiet location, something that is impossible to find farther down in Quito. You... More 

Was this review helpful? Yes 4
Gilford, New Hampshire
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 15, 2015

Just a few minutes and maybe a mile outside the city streets of Quito is this amazing place. It beautiful, wild, and seems to be from a different time. I cannot accurately describe the feeling as you drive out of the urban grit of Quito and up the dirt then cobblestone drive of Hacienda Rumiloma. It is literally a magical... More 

Was this review helpful? Yes 3
New York
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed December 31, 2014

Hacienda Rumiloma isn’t hell, but it’s not exactly the paradise all those glowing reviews would have you believe. (1) LOCATION: I’m as much of a pushover for llamas as the next person, and the views of Quito are stunning. The remote location WAS a problem for us, not so much for the cab ride downtown (more like $15 than the... More 

Was this review helpful? Yes 13
laree5, Owner at Hacienda Rumiloma, responded to this review

Thank you so much for your review. We always appreciate hearing from our guests. I will respond to your points in order: 1. I am sorry that you weren’t happy with our location. I hate to disagree, but the other guests were indeed right about the cab fair- by law, all Ecuadorian taxis have a “taximeter” which calculates distance. In... More 

Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 3, 2014

Amazing! Stayed our last night in Ecuador at this hotel. Wished we could have stayed more. The hotel is beautiful. The grounds have amazing views of the city, with lamas and peacocks grazing peacefully. The hotel is only $6 taxi from Old Town which makes it a great base to explore the city from. My wife and I were lucky... More 

Was this review helpful? Yes 1
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 2, 2014 via mobile

Very special place, excellent service. Very attentive to your needs. Especially, Abigail, she works at the front desk. She learned that I was cold, she prepared hot water bags to put in my bed. I was not feeling well due to altitude sickness, she brought hot tea to calm my stomach. Foods are delicious, I love their peach muffins !

Was this review helpful? Yes 1
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