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Hostal Caracol

Hector Calvo 371, Valparaiso, Chile
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Hostal Caracol
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A recent review
4 of 5 stars Reviewed February 24, 2015
Pharaoh07 Portland, Oregon
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67 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Portland, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2015

Overall, my experience was very good. The room was extremely nice, extremely comfortable, and extremely quiet. The garden area was comfortable and the wifi worked quite well. The people behind the desk even cut the lock to the back gate so we could park our motorcycles inside. They were extremely helpful and accommodating - serving breakfast every morning, letting us... More 

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2 reviews
1 of 5 stars Reviewed December 30, 2014

The owners of this hostel are very unfriendly and unwilling to help you with anything. Especially when you do not master spanish. We were promised hot water all day and there was never hot water in the three days of our stay. Their laundry service is really expensive and they lost some of our clothes. they did nothing to get... More 

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1 review
2 of 5 stars Reviewed December 29, 2014

We stayed there for 4 nights and can not recommend the hostel. Bread for breakfast was served too late, around 9am. The staff is not able to speak even one word english. The rooms were ok but the shower did not really work...the cold water only thing completes the story. It was not a nightmare but next time I take... More 

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Christchurch, New Zealand
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 23, 2014 via mobile

There are better options. The price we paid for this hostel was over the top considering the location, atmosphere, room quality and lack of friendlyness. I would recommend staying closer to the historical part of town.

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Juan de Dios O, Director General at Hostal Caracol, responded to this review

We are sorry you had such a bad time in Hostal Caracol, but the prices are published in the web page as well as the location, so they could'nt be a surprise, these are things you could consider before booking. The historical center is approximatly 15 mins away walking, for us not a very long way, but still we do... More 

Vienna, Austria
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 20, 2014

Nice, clean dorm, family atmosphere, engaged stuff, green garden, BBQplace, quiet area. We have been there for 4 nights, we met nice people and Anna told and showed us everything important :-) There is a kitchen you can use and there is a cheap londrey possibility!

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Utrecht
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 17, 2014

We booked hostel caracol after a tip from a fellow traveller and were very surprised to find out it has only 3,5 stars. We had a very nice stay, staff was very friendly and the rooms (we saw two) clean and cosy. We had a few very pleasant evenings in the garden. Location also very good, uphill, but so is... More 

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Haarlem, The Netherlands
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2013

This is a lovely hostal in the hills of Valparaiso. Colourful neighbourhood and much more character then nearby Vina del Mar. We stayed in a two-bedroom with bathroom ensuite. We ate breakfast under a prune tree. Next time we'll stay here again! We stayed here in february 2011.

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Hong Kong, China
Top Contributor
488 reviews 488 reviews
69 hotel reviews
327 helpful votes 327 helpful votes
1 of 5 stars Reviewed June 16, 2013

There were not many hostels advertised on online hostel sites for Valparaiso so we went with Hostel Caracol, which looked nice from the photos. How wrong we were. Where do I even start? First, our rather pricey private 3-persons room was never cleaned, not once throughout the three days we were there. Not only were our beds not made, the... More 

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Edmonton, Alberta, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 9, 2013

I loved it here. This was by far the cleanest hostel I stayed in during the 3.5 months of travelling. The staff are very helpful and do their best to make you comfortable, whether that is giving travel advice, providing heaters when you are cold, or moving you to your own private apartment for the night for the same price... More 

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Melbourne, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 2, 2013 via mobile

I stayed in the shared dorm and although the building was a bit old, they had kept it very clean. The staff were pretty friendly and helpful, and it was nice sitting around the fire. Breakfast was simple but fine. And it was all very reasonably priced. It was a short walk into the centre of town, and on the... More 

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