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All 170 Santiago hotels

Hotel Neruda Express

3.0 of 5 Hotel   |   Vecinal 40, Santiago 7550226, Chile
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Hotel Neruda Express
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Ranked #116 of 170 hotels in Santiago
A recent review
3 of 5 stars Reviewed June 25, 2014
Otto B Waterloo, Belgium
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  • Reviews (114)
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114 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
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English first
Waterloo, Belgium
Top Contributor
59 reviews 59 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 25, 2014

This hotel is very close to the city center and the business area. The area has some nice restaurants and it is safe to walk around! The comfort of this hotel is average. Hence, do not expect very high comfort level. Bed sheets were clean and WiFi was more or less OK! However, for two nights it was OK! The... More

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Lima, Peru
1 review
2 of 5 stars Reviewed March 28, 2014

This hotel is very close to the business area, it's safe to walk around, there are great restaurants around. The Costanera Mall is walking distance, so it's very convenient if you like to walk. About the hotel, it is kinda old, so not very comfortable. The basics: hot water, wifi and clean bed sheets were ok. I was in a... More

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Belo Horizonte, MG
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 27, 2014

This hotel is in a good location at the bussines area, full of restaurants around e good conection by bus and underground. I has a great breakfast, rooms are clean and internet works properly. People from reception are helpful. Totally recomend

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cabo san lucas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 31, 2013

Since the time that we arrived to the hotel the staff in charge at the reception was awful, even though we where able to speak the language. Just cero interest in helping you out. I regretted the fact I had prepaid a 2 day stay on my credit card without knowing the place...facts are that after waiting 2 hours at... More

Was this review helpful? Yes 1
Melbourne, Australia
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 4, 2012 via mobile

Lots of theft within the hotel, the police were called several times whilst we were staying! Was a good location though. Hotel staff didn't speak English and were difficult... Be very carefull whilst staying here

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Melbourne, Australia
1 review
1 of 5 stars Reviewed November 29, 2012

Although the location was great... the hotel certainly was not. The rooms were ok and the maids were fantastic at keeping the room clean and presented. However, the reception staff were awful. They did not smile, they did not acknowledge patrons upon arrival, they did all they could to avoid contact. There were 3 bags stolen from public areas within... More

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3 reviews 3 reviews
2 of 5 stars Reviewed November 29, 2012 via mobile

Had my bag stolen in the lobby here on check out. My friend had hers taken from under her chair in breakfast. The same day another man had his taken from the lobby also. Watching the security tape we saw a place infested with theives. No security on door regardless of them viewing these tapes. Seriously watch your bags if... More

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Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 28, 2012

Initially we were impressed with the location and rooms at the hotel but in the week we were staying there were three cases of people having all of their belongings stolen from within the hotel. Staff were badly trained and didn't speak English. Security was practically non-existent which makes the hotel a target for gangs working the area. We were... More

Was this review helpful? Yes 1
Bells Beach, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 28, 2012 via mobile

Travelling as a group of 14 on a business trip, twice we had bags stolen with passports and laptops from within the breakfast area. The staff did not care. Expensive and not safe. Do not recommend. Unless you enjoy high prices, flooding rooms, arrogant service, poor wifi and a terrible stay.

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San Juan, PR
Top Contributor
72 reviews 72 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed November 14, 2012

The rooms at this place are how I imagine rooms at a seminary for monks: spartan. Two tiny beads with threadbare coverings, and of course, lumpy mattresses. One tiny wooden desk with a hard wooden chair. Electric fittings tacked on to the outside of the walls. What blows your mind is that the interior is totally 1930s, whilst the exterior... More

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Additional Information about Hotel Neruda Express

Address: Vecinal 40, Santiago 7550226, Chile
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Neruda Express 3*
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26 photos of this hotel

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Hotel & grounds (10)
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Bathroom (1)
Dining (1)
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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