We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 170 Santiago hotels

Mercure Santiago Centro

4.0 of 5 Hotel   |   Alameda Libertador Bernardo O'Higgins 632, Santiago 8330066, Chile (Formerly Caesar Business Santiago Centro) (Centro Histórico)
Hotel website
Click for phone number
Hotel amenities
Mercure Santiago Centro
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Mercure Santiago Centro to your Saves list
80%
Ranked #57 of 170 Hotels in Santiago
A recent review
3 of 5 stars reviewed 2 days ago
valerioxavier Rio de Janeiro, Brazil
Write a Review

381 reviews from our community

Traveler rating
    111
    182
    62
    20
    6
See reviews for
70
160
22
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (381)
  • Mar-May only
    (78)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (125)
  • Dec-Feb only
    (75)
All months
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

We stayed in Santiago to visit a wedding. We asked for a taxi to be arranged, but there was no taxi waiting for us at the agreed time. In fact there was no arrangement at all. Since Chilean weddings go on till 5 in the morning, we wanted to sleep late the day after. Unfortunately house keeping came in twice... More

Was this review helpful? Yes
GustavoPerezFO, Director de Recepción at Mercure Santiago Centro, responded to this review

Dear guest. Thank you very much for the time spent to tell us your experience at Mercure Centro Santiago. I am sorry that your experience has not met your expectations and I offer my sincere apologies for that. At Mercure we work with the intention to grant a high quality experience to each of our guests. That's why your opinion... More

Santo Andre, SP
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 16, 2014

That was my third time in this hotel, nothing has changed since my last stay in May/2014, the rooms still fade away, the corridor floor carpet was full of small pieces of paper for three days (signs that it was not cleaned as it should be), the Air Conditioning when turned on, sounds like a jet engine during take off.... More

Was this review helpful? Yes 1
GustavoPerezFO, Director de Recepción at Mercure Santiago Centro, responded to this review
Google Translation

Estimado Hóspede Você recebe uma calorosa saudação de todos os parceiros hotel no centro Mercure Santiago. Junto com a saudação... More

Mexico City, Mexico
Top Contributor
62 reviews 62 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 24, 2014

Excellent location in Santiago, just in front of the subway station Santa Lucia. Good service, clean and nice rooms, quiet and not very expensive. The hotel is now managed by Accor hotel chain, who is doing a entire rennovation of the property, so probably is going to be even better in a few months. Ask to have a city side... More

Was this review helpful? Yes 1
GustavoPerezFO, Director de Recepción at Mercure Santiago Centro, responded to this review

Dear guest You Receive a warm greeting from all contributors Mercure Santiago Centro. Along with greeting and thanks we much value your opinion, comments from our guests are very important to us, allow us to maintain good practice and correct as necessary. We hope that your stay in our hotel contributed to its target in our city. We appreciate your... More

Brasilia, DF
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 27, 2014

Stayed there for 4 or 5 days in january 2014, had quite some problems with the hotel. At first, we requested a special room for my parents and at the time of arrival, after a 10 hours long journey, we got the keys to room under heavy maintenance. It was late at night and we had to go back to... More

Was this review helpful? Yes 1
GustavoPerezFO, Director de Recepción at Mercure Santiago Centro, responded to this review

Dear guest You Receive a warm greeting from all reviewers Mercure Santiago Centro. Along with greeting and thanks we much value your opinion, comments from our guests are very important to us, allow us to maintain good practice and correct as necessary. We hope that your stay in our hotel contributed to its target in our city. We appreciate your... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercure Santiago Centro? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Santiago Centro

Address: Alameda Libertador Bernardo O'Higgins 632, Santiago 8330066, Chile (Formerly Caesar Business Santiago Centro)
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago > Centro Histórico
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Santiago Centro 4*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, ACCOR, Hotels.com, Travelocity, HotelTravel.com, Priceline, Despegar.com, Odigeo and Tingo so you can book your Mercure Santiago Centro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Caesar Business Santiago Centro Hotel Santiago
Caesar Business Hotel Santiago

107 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (90)
Viewed
Hotel & grounds (16)
Viewed
View from room (18)
Viewed
Room/suite (24)
Viewed
Bathroom (7)
Viewed
Dining (2)
Viewed
Pool/beach area (2)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (5)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay