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All 169 Santiago hotels

Mercure Santiago Centro

4.0 of 5 Hotel   |   Alameda Libertador Bernardo O'Higgins 632, Santiago 8330066, Chile (Formerly Caesar Business Santiago Centro) (Centro Histórico)
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Mercure Santiago Centro
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80%
Ranked #50 of 169 hotels in Santiago
A recent review
3 of 5 stars reviewed 3 days ago
pbeduschi Curitiba, PR
  • Overview
  • Reviews (330)
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330 people have reviewed this hotel

Traveler rating
    100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Brasilia, DF
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 27, 2014

Stayed there for 4 or 5 days in january 2014, had quite some problems with the hotel. At first, we requested a special room for my parents and at the time of arrival, after a 10 hours long journey, we got the keys to room under heavy maintenance. It was late at night and we had to go back to... More

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1 review
2 of 5 stars Reviewed May 5, 2014

The hotel had a great location, with walking distance of Santiago’s main attractions and has a subway station 100 meters away, the hotel staff is great and helpful, and the internet access was very good. The downside, was maintenance, the room A/C when on, sounds like a jet engine during takeoff, and during the last night was not operational, leaving... More

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GustavoPerezFO, Director de Recepción at Mercure Santiago Centro, responded to this review
Google Translation

Estimado huésped Reciba Usted un caluroso saludo de parte de todos los colaboradores de hotel Mercure Santiago centro. Junto con... More

Toronto
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 3, 2014

I enjoyed my stay at this hotel and I felt comfortable during my stay. The staff at the front desk and the restaurant were friendly enough and somewhat helpful - although I tried to order room service, I was unsuccessful due to language barriers. Instead of finding someone who speaks English to assist me, the staff member promptly hung up... More

Review collected in partnership with Accorhotels.com

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GustavoPerezFO, Director de Recepción at Mercure Santiago Centro, responded to this review

Dear guest You Receive a warm greeting from all reviewers Mercure Santiago Centro. Along with greeting and thanks much value your opinion, comments from our guests are very important to us, allow us to maintain good practice and correct as necessary. We hope that your stay in our hotel contributed to its target in our city. We appreciate your visit... More

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2014

We recently stayed at the Mercure Santiago Centro and could not have been happier with our experience. I use a mobility scooter and the bell hop ran to open the door every time he saw us coming. The front desk staff did not all speak english but at least one staff member could at all times and they were very... More

Was this review helpful? Yes
GustavoPerezFO, Director de Recepción at Mercure Santiago Centro, responded to this review
Google Translation

Estimado huésped Reciba Usted un caluroso saludo de parte de todos los colaboradores de hotel Mercure Santiago centro. Junto con... More

Brussels
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 2, 2014

The hotel is centrally located just opposite the Santa Lucia and within walking distance from La Moneda. Currently the hotel is undergoing some renovation works, but this did not affect our stay too much. The restaurant was temporarily moved to a meeting room, and the room lacked atmosphere. We had to leave early one morning and therefore went to the... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GustavoPerezFO, Director de Recepción at Mercure Santiago Centro, responded to this review
Google Translation

Estimado huésped Reciba Usted un caluroso saludo de parte de todos los colaboradores de hotel Mercure Santiago centro. Junto con... More

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Additional Information about Mercure Santiago Centro

Address: Alameda Libertador Bernardo O'Higgins 632, Santiago 8330066, Chile (Formerly Caesar Business Santiago Centro)
Location: Chile > Santiago Metropolitan Region > Santiago > Centro Histórico
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Santiago Centro 4*
Reservation Options:
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Also Known As:
Caesar Business Santiago Centro Hotel Santiago
Caesar Business Hotel Santiago

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#25 Luxury Hotel in Santiago #35 Romantic Hotel in Santiago #37 Family Hotel in Santiago
Hotel Class
Number of rooms
142

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