We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Bidasoa

Travelers' Choice award winner
#3 of 177 Hotels in Santiago
GreenLeadersBronze level
3.5 of 5
Avenida Vitacura 4873 | Vitacura, Santiago 7630290, Chile
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hotel Bidasoa
Professional photos View all
Browse nearby
Hotel Bidasoa
Hotel Bidasoa
Hotel Bidasoa
Write a Review

211 reviews from our community

Traveler rating
    158
    36
    13
    4
    0
See reviews for
44
76
22
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (211)
  • Mar-May only
    (55)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (68)
All months
Fountain Valley, California
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Stayed there after touring Antarctica and national parks in chile. Great staff, nice boutique hotel convenient to shopping and excellent dining and away from crowds in the center of the city. Phillip was the most accommodating and in fact served as our local tour guide - fantastic.

Was this review helpful? Yes
Mittagong, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

A great find, relaxed atmosphere, very helpful staff and excellent food. Will definitely return to this great hotel. Hotel Bidasoa Boutique has a much better feel about it than some 5 star hotels and the outdoor pool, garden courtyard and restaurant are great areas to relax and the free high speed Wi-Fi is a bonus.

Was this review helpful? Yes
Brooklyn
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was frankly surprised that this hotel was rated #1 in TripAdvisor. We stayed there as part of a group, but I had read the reviews in advance. Our room, which seemed to be representative of the whole hotel, was quite average. The door to the room was flimsy and the finishes seemed to be of relatively poor quality. The... More 

Was this review helpful? Yes
Linda M, Director de Relaciones con Clientes at Hotel Bidasoa, responded to this review

Dear Brooklyn Travel hound: We really appreciate your time and your important comment for our guests. People who write down an opinion in Tripadvisor, bases this in their own experience related to the style and service we provide. The room we show in our web site correspond to a Boutique Hotel, they are unique, with style, they have their own... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel and its staff were a Godsend! Due to a travel hiccup (to say the least!) we found ourselves on Bidasoa's doorstep and from there our trip only went up. The patio restaurant/bar was exactly what we needed after a couple of long flights- its airy ambiance and loungy feel immediately made us feel welcome and relaxed. Felipe, the... More 

Was this review helpful? Yes
Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We found Bidasoa by accident and lucky we did. Wonderful ownership, small, great restaurant, and friendly. Staff works to help and make your Santiago experience special. Staff helped arrange a charter flight to Patagonia when we thought we might not make it. We did!!!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 weeks ago

We were greeted with smiles and such positive energy! After we put our bags down and quickly went to the patio...it was so charming, relaxing and the perfect spot to unwind and have our first cervezas of our trip! We had such a memorable evening drinking, eating and laughing. Then we met Felipe! He is an absolute Saint and made... More 

Was this review helpful? Yes
La Jolla, California
1 review
5 of 5 stars Reviewed 4 weeks ago

We stumbled upon this gem of a hotel after almost being stranded in Santiago on our way to Patagonia. The concierge Felipe not only made us feel welcome, but he saved our trip by going above and beyond to make arrangements for us. The food and rooms were superb too, and if I am ever in Santiago again, I will... More 

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2015 via mobile

To preface, this hotel has an amazing familial atmosphere - each room is unique and has its own character and personality. Being a wine aficianado, the wine collection is bar none - they have all different wines for any specific tastes. I think what sold me the most was the location; more than any other hotel, it's about 10 seconds... More 

Was this review helpful? Yes 2
Tampa, Florida, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2015

The hotel is very nice and staff speaks very good English. Front desk as well as general staff. The breakfast is not robust, but of good quality. The hotel is near several very good restaurants. They are located about 5-10 minute walk directly left out of the hotel. Their is a few before the intersection with the street with a... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed February 26, 2015

We were welcomed with smiles and Felipe was outstanding!! He saved our trip by going above and beyond while we dined on the adorable patio. If we go back to Santiago this is the only place we would stay!!

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

178 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (106)
Viewed
Dining (20)
Viewed
Hotel & grounds (20)
Viewed
Room/suite (10)
Viewed
Pool/beach area (1)
Viewed
Family/play areas (1)
Viewed
View from room (6)
Viewed
Bathroom (3)
Viewed
Other (45)

Management photos: Courtesy of the property manager

Viewed
All management photos (72)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (19)
Viewed
Bathroom (3)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (3)
Viewed
Dining (11)
Viewed
Pool/beach area (2)
Viewed
Other (30)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question