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Holiday Inn Express Santiago

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Avenida Vitacura 2929, Santiago 0000, Chile
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Holiday Inn Express Santiago
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Holiday Inn Express Santiago
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377 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Berlin, Germany
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel was in a good location. It was next door to a luxury hotel where my conference was, but was much cheaper. Good restaurants and a mall within walking distance. The staff weren't very attentive, but I hear customer service in Chile generally sucks.

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Bogota, Colombia
Contributor
19 reviews 19 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

First time at the Holiday Inn Santiago, so expectations weren't neither high or low. I did however expected this hotel located in a premium Santiago location, and for $192 per night to be at least average in the main aspects that represent a brand hotel: comfort, cleanliness and brand image. Unfortunately two of those minimum standards were not met. Comfort... More 

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GteGralHolidayInn, Hotel Staff at Holiday Inn Express Santiago, responded to this review

Thank you for taking the time to write your opinion regarding your recent stay in our hotel. Your comments are very relevant and help to improve our Service, we have shared them with the rest of our staff. Please accept our apologies; we are very sorry for the inconvenience. Sincerely, Hotel Staff More 

Brisbane, Australia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We have used Holiday Inn Hotels in many countries and are fairly happy with the general standard of their properties around the world, and the price range they charge. This hotel is no exception. It is located in the financial district of Santiago in an area where a lot of very recent building expansion has occurred. Multiple choice of eating... More 

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Prague, Czech Republic
Top Contributor
188 reviews 188 reviews
90 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well located in Providencia close to Costanera Center and Las Condes business zone, this is a good, albeit a little pricey hotel. It has all that one would expect from the brand, spacious rooms, wifi functional plus also a small convenience kiosk with a selection of wines in half-bottles for solo guests. There is also a small fitness area, yet... More 

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GteGralHolidayInn, Hotel Staff at Holiday Inn Express Santiago, responded to this review

Thank you very much for taking the time to share your feedback with us. We hope that on your next stay in Santiago you visit and try our services again. Sincerely, Hotel Staff More 

Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The room was nice, well furnished and comfortable, but the cleaning folks walking in the hallway with their walkie talkie so loud that you would have been awaken from a nice nap. The blackout curtains were average letting the light leak in at the sides. Big deal since I wanted to sleep in. Desk chair was very nice & the... More 

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GteGralHolidayInn, Hotel Staff at Holiday Inn Express Santiago, responded to this review

Please receive our apologies regarding your recent stay in our hotel. We thank you for your review; it contributes to the improvement of our Service. We hope you can visit us in the future and have a pleasant stay. Sincerely, Hotel Staff More 

Buenos Aires, Argentina
Contributor
11 reviews 11 reviews
7 hotel reviews
4 of 5 stars Reviewed January 24, 2015

I am constantly travelling to Chile for work. There appears to be few hotels with availability in my companies' pay grade for my position, the holiday inn express seems to be one of them. Though personally I would not visit this hotel, since I feel its overpriced in comparison to its competitors, if it is a perfectly adequate hotel if... More 

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GteGralHolidayInn, Hotel Staff at Holiday Inn Express Santiago, responded to this review

Thank you for taking the time to write your opinion regarding your recent stay in our hotel. We also thank you for your comment regarding our fitness center; it contributes to the improvement of our Service. Sincerely, Hotel Staff More 

Vancouver, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed January 23, 2015

Very clean, breakfast included (continental, sometimes with egg and sausage), free wifi, under $5000 pesos taxi to anywhere (except when you get ripped off by metered taxis and are charged $10000 pesos). The hotel has cars outside that charge flat rate. Sometimes, it's best to use them if you don't know where you're going so that you don't get ripped... More 

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Montevideo, Uruguay
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2015

My last review told you folks this was an average hotel. As i have stayed several times since, i can tell you its excellent! The rooms are comfy, spacious. Even being at the airport, its not noisy at all. A great trail to go jogging or walking close by. Also, the restaurant is great. As i write this, Rodrigo one... More 

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Acassuso
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 21, 2015

Room was very nice with double beds, comfortable sheets, bathroom well equipped but the shower lacked pressure which was strange a there was enough in the bathroom sink. Breakfast was reasonable but there was no expresso machine available.

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GteGralHolidayInn, Hotel Staff at Holiday Inn Express Santiago, responded to this review

Thank you for your review. We would like to clarify that our showers offer 3 different water pressure options, we are sorry for the inconvenience. We hope you visit and try our services again. Sincerely, Hotel Staff More 

Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed January 21, 2015

Some colleagues told me that there were better options for the same or even less night rate Strengths: spacious rooms, cleanness, high speed internet for several devices, fresh fruit for breakfast Weaknesses: fitness center (just for cardio), breakfast buffet is always the same

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GteGralHolidayInn, Hotel Staff at Holiday Inn Express Santiago, responded to this review

Thank you for staying with us and for taking the time to share your feedback. Sincerely, Hotel Staff More 

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