We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Santiago

Hotel website
Hotel deals
Avenida Vitacura 2929, Santiago 0000, Chile
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express Santiago
Professional photos View all
Browse nearby
Holiday Inn Express Santiago
Write a Review

382 reviews from our community

Traveler rating
    111
    210
    42
    9
    10
See reviews for
58
86
23
175
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (382)
  • Mar-May only
    (98)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (89)
  • Dec-Feb only
    (108)
All months
Sao Paulo, SP
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

It delivers the express service, no luxury, good for business, breakfast could be better, but it all right. You can walk to visit nice restaurants and it is located in a modern and changing area, not in the historic district. If you are with your family and kids, maybe another Hotel would be better, it is formatted to fit into... More 

Was this review helpful? Yes
GteGralHolidayInn, Hotel Staff at Holiday Inn Express Santiago, responded to this review

Thank you for your review. We would like to take this opportunity to inform that we have a Family Plan in our hotel, where 2 children up to 18 years old stay for free when sharing the room with their parents. Sincerely, Hotel Staff More 

Berlin, Germany
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was in a good location. It was next door to a luxury hotel where my conference was, but was much cheaper. Good restaurants and a mall within walking distance. The staff weren't very attentive, but I hear customer service in Chile generally sucks.

Was this review helpful? Yes
Bogota, Colombia
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First time at the Holiday Inn Santiago, so expectations weren't neither high or low. I did however expected this hotel located in a premium Santiago location, and for $192 per night to be at least average in the main aspects that represent a brand hotel: comfort, cleanliness and brand image. Unfortunately two of those minimum standards were not met. Comfort... More 

Was this review helpful? Yes
GteGralHolidayInn, Hotel Staff at Holiday Inn Express Santiago, responded to this review

Thank you for taking the time to write your opinion regarding your recent stay in our hotel. Your comments are very relevant and help to improve our Service, we have shared them with the rest of our staff. Please accept our apologies; we are very sorry for the inconvenience. Sincerely, Hotel Staff More 

Brisbane, Australia
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have used Holiday Inn Hotels in many countries and are fairly happy with the general standard of their properties around the world, and the price range they charge. This hotel is no exception. It is located in the financial district of Santiago in an area where a lot of very recent building expansion has occurred. Multiple choice of eating... More 

Was this review helpful? Yes
Prague, Czech Republic
Top Contributor
191 reviews 191 reviews
92 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed March 7, 2015

Well located in Providencia close to Costanera Center and Las Condes business zone, this is a good, albeit a little pricey hotel. It has all that one would expect from the brand, spacious rooms, wifi functional plus also a small convenience kiosk with a selection of wines in half-bottles for solo guests. There is also a small fitness area, yet... More 

Was this review helpful? Yes 1
GteGralHolidayInn, Hotel Staff at Holiday Inn Express Santiago, responded to this review

Thank you very much for taking the time to share your feedback with us. We hope that on your next stay in Santiago you visit and try our services again. Sincerely, Hotel Staff More 

Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed February 26, 2015

The room was nice, well furnished and comfortable, but the cleaning folks walking in the hallway with their walkie talkie so loud that you would have been awaken from a nice nap. The blackout curtains were average letting the light leak in at the sides. Big deal since I wanted to sleep in. Desk chair was very nice & the... More 

Was this review helpful? Yes 1
GteGralHolidayInn, Hotel Staff at Holiday Inn Express Santiago, responded to this review

Please receive our apologies regarding your recent stay in our hotel. We thank you for your review; it contributes to the improvement of our Service. We hope you can visit us in the future and have a pleasant stay. Sincerely, Hotel Staff More 

Buenos Aires, Argentina
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 24, 2015

I am constantly travelling to Chile for work. There appears to be few hotels with availability in my companies' pay grade for my position, the holiday inn express seems to be one of them. Though personally I would not visit this hotel, since I feel its overpriced in comparison to its competitors, if it is a perfectly adequate hotel if... More 

Was this review helpful? Yes
GteGralHolidayInn, Hotel Staff at Holiday Inn Express Santiago, responded to this review

Thank you for taking the time to write your opinion regarding your recent stay in our hotel. We also thank you for your comment regarding our fitness center; it contributes to the improvement of our Service. Sincerely, Hotel Staff More 

Vancouver, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed January 23, 2015

Very clean, breakfast included (continental, sometimes with egg and sausage), free wifi, under $5000 pesos taxi to anywhere (except when you get ripped off by metered taxis and are charged $10000 pesos). The hotel has cars outside that charge flat rate. Sometimes, it's best to use them if you don't know where you're going so that you don't get ripped... More 

Was this review helpful? Yes
Montevideo, Uruguay
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2015

My last review told you folks this was an average hotel. As i have stayed several times since, i can tell you its excellent! The rooms are comfy, spacious. Even being at the airport, its not noisy at all. A great trail to go jogging or walking close by. Also, the restaurant is great. As i write this, Rodrigo one... More 

Was this review helpful? Yes
Acassuso
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 21, 2015

Room was very nice with double beds, comfortable sheets, bathroom well equipped but the shower lacked pressure which was strange a there was enough in the bathroom sink. Breakfast was reasonable but there was no expresso machine available.

Was this review helpful? Yes
GteGralHolidayInn, Hotel Staff at Holiday Inn Express Santiago, responded to this review

Thank you for your review. We would like to clarify that our showers offer 3 different water pressure options, we are sorry for the inconvenience. We hope you visit and try our services again. Sincerely, Hotel Staff More 

Questions? Get answers from hotel staff and past guests. Ask a question

360 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (72)
Viewed
Hotel & grounds (12)
Viewed
View from room (5)
Viewed
Room/suite (16)
Viewed
Bathroom (6)
Viewed
Business center/function rooms (1)
Viewed
Other (32)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (253)
Viewed
Amenities (77)
Viewed
Executive One King Bed (58)
Viewed
Executive Two Double Beds (59)
Viewed
The Hotel (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (7)
Viewed
Dining (6)
Viewed
Business center/function rooms (2)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question