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Hotel Bonaparte

3.5 of 5 Mar del Plata 2171 | Providencia, Santiago 751-0574, Chile
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#53 of 170 Hotels in Santiago
154 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Hotel Bonaparte
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154 reviews from our community

Traveler rating
    48
    81
    18
    5
    2
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19
47
8
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Australia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spend 2 nights here after travelling through South America. Such a lovely centrally located hotel. The staff were wonderful, meals fantastic and the rooms clean and well appointed. Highly recommended.

Was this review helpful? Yes
Claudio H, Director de Relaciones Públicas at Hotel Bonaparte, responded to this review

Dear guest; Thank you for your kind words about us here at TripAdvisor. We appreciate, and look for constant feedback from our guests, since your guidelines are what helps us improve everyday. We are truly glad you had a great time with us, and hope to see you again soon. Our every best. PR Management More

Highland, Maryland
Top Contributor
221 reviews 221 reviews
66 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed July 24, 2014 via mobile

An old, dated hotel with poorly designed rooms, with bad lighting and lower than average bathroom. Beds are hard. Internet mid to low speed. Not the place anyone on business travel should stay but good for tourist on a budget. Staff is friendly. Location is not the best. Forgettable !

Was this review helpful? Yes 2
Bonaparte_Hotel, Propietario at Hotel Bonaparte, responded to this review

Dear Guest, We took your comments very hard. It's very frustrating to hear that you liked nothing about our hotel, since we work every day to make sure that our guest have the best possible experience. I would like to let your know that the hotel was built from an old residential house, since the Hotel wanted to respect the... More

Solingen
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 21, 2014

We stayed here two separate times within a 3 week period. The area is beautiful. It is a good long walk to subways and restaurants, which was good for us!! The staff are super. Very friendly and always helpful. They tried everything they could think of to help us watch the Germany-USA World Cup match, which wasn't on the main... More

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Sheffield, United Kingdom
Top Contributor
439 reviews 439 reviews
48 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed July 7, 2014

I stopped here before I went to Easter Island and also on my return it's a real nice hotel in the city and would recommend it old fashioned service very nice staff rooms all real nice appart from breakfast that's the only meal I had but that was very good

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Yorkshire Dales National Park, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 8, 2014

This hotel is a little way out from the main attractions in Santiago and we certainly achieved a higher level of fitness than we expected for a city break. However taxis are not that expensive and the plus points are , one , a quiet calm place to return to and ,two, very friendly and helpful staff. The rooms are... More

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Bristol, United Kingdom
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 6, 2014

We found this hotel to be a bit off the beaten track. It's in a quiet residential part of Santiago which we found was just to a little too far out from where we wanted to be. The staff are okay, nothing special. Our room was very nice, very clean and well equipped. We overlood the busy main road outside... More

Was this review helpful? Yes 1
New Delhi
Contributor
14 reviews 14 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 30, 2014 via mobile

As other reviewers have pointed out, the hotel is located in a quite, tree lined part of the city. The nearest metro stop is a fifteen minute walk. Checkin and checkout is smooth. The hotel has clean well appointed rooms. The wireless internet at the hotel is amazing. And the front office staff is helpful with directions and suggestions. The... More

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Bonaparte_Hotel, Owner at Hotel Bonaparte, responded to this review

Dear Guest, Thanks for your amazing review of our Hotel, we are pleased to know that you enjoy your stay. We would really appreciate if you could send us a list of products that you would like to see in our breakfast or that you think we are missing. Your feedback is very important to us because it is how... More

Healdsburg, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed April 21, 2014

Attention Patricia: We wanted to let you know our experience at Bonaparte was exceptional only because of Lily. She was warm, friendly, and engaging. She took extra special care of us and took us up to her office and helped us with our itinerary for the rest of our trip making recommendations. She is for sure an asset to the... More

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Bonaparte_Hotel, Owner at Hotel Bonaparte, responded to this review

Dear Deb & Jude, I'm glad to hear you had the opportunity to meet Lili, she is our Commercial Manager and the person incharged of public relationships in our Hotel. She is part of our family and of course we love and appreciate her. We are a small boutique hotel and what makes us difference from other hotels is our... More

Mclean, Va
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 21, 2014

Very much enjoyed our stay here, but it is a good 15-20 minute walk to the Metro or Providencia, Very clean, comfortable and helpful staff especially Alberto at the front desk. Decent buffet breakfast, lovely little garden

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Swansea, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed April 3, 2014 via mobile

I would definitely stay here again if I went back to Santiago. With its small size, quiet location and charming garden, it's a real little oasis. Staff were extremely helpful and friendly. We had an early start on our last day day, and they made us a very nice picnic breakfast to take to the airport, and served us good... More

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Additional Information about Hotel Bonaparte

Address: Mar del Plata 2171 | Providencia, Santiago 751-0574, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Bonaparte 3.5*
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Also Known As:
Bonaparte Hotel Santiago

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