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Serrano Centro

3.0 of 5 Serrano 62 Oficina 1014, Santiago 8330132, Chile
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Certificate of Excellence 2014
Serrano Centro
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Serrano Centro
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135 reviews from our community

Traveler rating
    53
    69
    10
    2
    1
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43
58
2
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maringa, PR
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 1, 2014

We stayed for a week. It's a lovely apartment-hotel. They have a built-in tourism agency on the 10th floor, be sure to use it! We didn't discover till the middle of the trip and did not use the service 100%. Excellent location for walking around the town most tourist attractions are in walking distance. Super close to the metro. Not... More

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Perth, Australia
Top Contributor
213 reviews 213 reviews
49 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed August 9, 2014

We stayed here on two occasions, before and after visits to Patagonia. I had read the reviews and feel that the Reception downstairs at the building entrance and on the 10th floor was professional and helpful, except for no-one being able/prepared to change money so we could use the washing and drying machines. We were welcomed warmly by Reception on... More

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Budapest, Hungary
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 4, 2014

We have spent 3 nights here and also experienced a 5.8 earthquake, which was rather funny than frightening. The apartment's building is nice, apartments are set on the 11th floor. The apartment was spacious and equipped with modern furnitures, good location. The management was generous: we checked in at 12 PM, but we did not have to pay extra fee... More

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Contributor
19 reviews 19 reviews
4 of 5 stars Reviewed April 23, 2014 via mobile

I went to Serrano Centro from april 18 to april 21 and I can say that I had a great experience. The hotel (apart hotel actually) is very near to a subway station ( Universida Catolica) and Downtown. The service was excellent (specially Francisca that helped me and my family more than once). So when I go back to Santiago... More

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oriana w, Gerente at Serrano Centro, responded to this review
Google Translation

Estimado Juseba Me alegro mucho que seamos su lugar en Santiago y que lo hayamos podido ayudar con sus dudas... More

Toronto
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 26, 2013

We were looking for a decent place to stay just for a couple of days and Serrano Centro worked out great for us. It was easy to find, close to the metro station (U. de Chile), and in a relatively nice area of town. Our room was well equipped and large but the carpet didn't look too clean. Overall it... More

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Contributor
13 reviews 13 reviews
3 hotel reviews
5 of 5 stars Reviewed August 16, 2013

The location is excelent! The metro is on the corner of Serrano and O'Higgens, 1 block from the Hotel. We stayed at a 1 bedroon and it was clean, new and spacious. The kitchen was well equiped and there were small markets very close by. We loved staying there! The internet was a bit slow and they keep the heater... More

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oriana w, Gerente at Serrano Centro, responded to this review
Google Translation

Gracias Juliana por tus comentarios. Que bueno que hayas tenido una buena experiencia. Con respecto al internet ya hemos solucionado... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2013

stayed here for 6 nights. Amazing value for money much better to stay in a self contained apartment rather then a hotel for the same price. Excellent location, not even 3 minutes to get to the subway which is the main transport to get around. Upon check in they gave us a free upgrade of our room without even asking!... More

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Sucre
Top Contributor
77 reviews 77 reviews
51 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed June 14, 2013

This place is excellent. Good clean kitchen; 2 bathrooms; 2 bedrooms. Free wifi. Clean bedrooms. Wonderful staff. Barbara went right out of her way to help. I lost my tourist card ( do NOT do this because you need it to leave Chile). Barbara got on the phone and was relentless until she solved this problem for me. Gracias amiga!... More

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Dar Es Salaam
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 11, 2013

We stayed in the serviced apartment for 5 days, the location is excellent 50m away from the subway and easy walking access to the city centre and shopping. The apartment was small but clean. plenty of towels and linens. The team at reception were friendly and spoke english well. It may be a little hard to find - taxi drivers... More

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Sydney, Australia
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 11, 2013

Note: the reception is located on the 10th floor of the building and the building is not labelled as Serrano Centro (look for street number 62). The pros: - Generally good value for money compared to a hotel - Quite a nice room with good kitchen facilities, free wifi which worked well - Well located for Plaza de Armas and... More

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Additional Information about Serrano Centro

Address: Serrano 62 Oficina 1014, Santiago 8330132, Chile
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range (Based on Average Rates): $
Hotel Class:3 star — Serrano Centro 3*
Number of rooms: 36
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