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Panamericana Hotel

Francisco Noguera 146 | Providencia, Santiago 7500006, Chile
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Panamericana Hotel
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Ranked #102 of 181 Hotels in Santiago
A recent review
3 of 5 stars Reviewed January 14, 2015
tr0tamund0s14 San Diego, California
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189 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed February 4, 2015

I stayed with my family at Panamericana Hotel for three days in January. Though the location was good, I really would not recommend this hotel. The beds were really bad and the duvets were falling apart. Hard to sleep well =/ Also in my room the air conditioner was placed literally 10 centimeters from the bed, which is uncomfortable.

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San Diego, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 14, 2015

We spent 5 nights in this hotel, the restaurant is excellent and the waiters and bellboys are great. However the rooms are small and the people in reception not very helpful nor amicable. They do not offer to help you when an issue arises. I would not come back to this hotel, as a matter of fact we left the... More 

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Birmingham, United Kingdom
Level Contributor
145 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed September 5, 2013

The best thing by far about this hotel it its location, just off one of the main streets in the city, so you are only minutes away from some great shops and restaurants. Unfortunately I have to agree with the other comments that the service is a bit limited, examples being absolutely no flexibility on an early check in (our... More 

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Santiago, Chile
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 16, 2013

This hotel must be run by Basil Fawlty.The staff do not care about customer relations nor are they helpful or courteous. Safes provided are useless as they are removable from rooms and early requests for breakfast although agreed to are not honoured .The WIFI will not work in your room and the shower is built for midgets not normal size... More 

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Travelers are raving about these Santiago hotels

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 16, 2013

Being modernised and refurbished but staff are inhospitable. Can't be bothered to attend to small requests or assist. we were on a Perrigrine tour and stayed there for 2 nights and most of our group felt the same way. Everything was a challenge .... To the extent that we felt unwelcome. Rooms are very small and have been upgraded to... More 

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New York City, New York
Level Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 19, 2013

Traveled to Santiago, Chile to chaperone a trip of American college students. This hotel was conveniently located (a few blocks from subway). Staff was friendly, rooms were suitable in size (not large, but enough space). Bathrooms were very good and clean, but toiletries were inexpensive. Hallways were a bit dark and did not seem very clean, however, there was construction... More 

Was this review helpful? Yes 1
Somerset West
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 4, 2013

The location is excellent, the rooms are terrible and the services are poor. I understand Panamericana intend to upgrade the rooms, but when.The staff are helpful, and the breakfast was average. The airconditioning was very noisy. Impossible to get any coffee or tea before 7am, No service outside on the patio, in the morning. Reception did assist us with tour... More 

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Johor Bahru
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 21, 2012

The comfort of the hotel is below my expectation, no doubt is very old. The AC cannot be turned off, safe locker is not functioning ( in fact very old fashion too), no shower gel is provided but just soap, no coffee making facility, no kettle for boiling water. Even upon my request, then they went out to buy a... More 

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Santiago, Chile
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed October 27, 2012

Hotel is old. Runned down. Walls are paper like. You can hear everything. Specially in the bathrooms. They are ok in size, but old. Heating came form a cheap split AC unit, nothing else. This hotel in any other city should not be more than 45 USD a night for a double. Santiago is expensive considering Appartment rentals or hotel... More 

Was this review helpful? Yes 1
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 11, 2012

The double room was a single room with two beds united... not as big as the price suggests... Kind of old hotel... the swimming pool is outdoor which makes it hard to use in the ski season... The reception is not realiable as they didn't gave me a message and don't really helps with information about the city or anything... More 

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